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Communicating Bad News
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We can find l by the Pythagorean theorem: L2 = r2 + h2 As r=12m and h=9m then l2 = 144+81 = 225 = 152 So l = 15. Then S = π r(r+l)=1017.87 or 324π We can find h from the Pythagorean theorem: L2 - r2 = h2 h2 = 152 - 122 = 81 = 92 So h=9 Then the volume equals 432 π or 1357.16 So S=36π. Then 36 π = 4r2π; So r2 = 9 and r = 3; Diameter: d=2r = 6 The volume is V=4 π r3/3 = 36 π We can find h by the Pythagorean theorem: h2 + d2 = l2 so h2 = l2 - d2 = 302 - 182 = 576 = 242 so h = 24. Then S = 2 πrh = 216π or 678.58 As the circumference is 14 π = 2 πr, r=7; The volume can be found by the formula: V = πr2h = 490 π or 1539.38 The lateral surface can be found by the formula: 4ab = 4*4*8= 128 in2 The volume can be found: V = abc = 8*42 = 128 in3 The surface area can be found as S=2Stri + 3Sab = m2 The surface area can be found as S = 6Sab + 2S6 = 6*12*8+6*82/(4tg[360/12]) = 742.3 cm2 The height of the pyramid can be found from the Pythagorean theorem: L2 - r2 = h2 82 - 62 = h2 = 64-36 = (2)2 So h = 2 The volume can be found as V = Sh/3 = 144*2/3 = 96 The lateral area can be found as 4*12*8/2 = 192 The total surface is base surface + lateral surface = 192 + 122 = 336 The surface area can be found by the formula: S = 3Stri + Sbase = 60 + 4 = 4 (15+) The volume can be found by the formula: V = ha2/4 = 36/ = 12 That dreaded time is here again…you have to tell someone bad news, and you know they’re not going to like it one tiny little bit. But we can’t avoid it any longer. So you’re thinking ‘ugh.’ Well, okay, you think some more and decide, I’ll just do it really quickly and use ‘my-way-or-the-highway’ energy. This scenario and thinking-style happens often. As a society, we teach conflict resolution by modeling. Wouldn’t it be wonderful if we taught our children at a young age how to deliver bad news well. And yes, it is possible to deliver bad news and still maintain a positive relationship, in both our business and personal lives. We’ll talk you through some smart strategic decisions in two stages – preparation and execution. Prepare to Deliver the Bad News 1. First and foremost is for you to understand your listener. How strong will his reaction be to the bad news? What emotions will he experience? What are his cultural influences? What are her values? In short, what are her filters? Most important to an effective conversation is how you language the message. You can easily touch an emotional trigger and get a bigger reaction than you wanted. Choose words that connect to the listener, and you’ll better relate. For instance, my two sons think differently – my eldest, Matt, is verbally intelligent and my son, Adam, is logically intelligent. To connect with Matt, use lots of words – he likes that. To connect with Adam, use sequential languaging, and he’ll stay with you well. Tailoring your message to your audience is simply organizing it in the way the listener processes information. 2. Create safety by being smart wit.
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We can find l by the Pythagorean theorem: L2 = r2 + h2 As r=12m and h=9m then l2 = 144+81 = 225 = 152 So l = 15. Then S = π r(r+l)=1017.87 or 324π We can find h from the Pythagorean theorem: L2 - r2 = h2 h2 = 152 - 122 = 81 = 92 So h=9 Then the volume equals 432 π or 1357.16 So S=36π. Then 36 π = 4r2π; So r2 = 9 and r = 3; Diameter: d=2r = 6 The volume is V=4 π r3/3 = 36 π We can find h by the Pythagorean theorem: h2 + d2 = l2 so h2 = l2 - d2 = 302 - 182 = 576 = 242 so h = 24. Then S = 2 πrh = 216π or 678.58 As the circumference is 14 π = 2 πr, r=7; The volume can be found by the formula: V = πr2h = 490 π or 1539.38 The lateral surface can be found by the formula: 4ab = 4*4*8= 128 in2 The volume can be found: V = abc = 8*42 = 128 in3 The surface area can be found as S=2Stri + 3Sab = m2 The surface area can be found as S = 6Sab + 2S6 = 6*12*8+6*82/(4tg[360/12]) = 742.3 cm2 The height of the pyramid can be found from the Pythagorean theorem: L2 - r2 = h2 82 - 62 = h2 = 64-36 = (2)2 So h = 2 The volume can be found as V = Sh/3 = 144*2/3 = 96 The lateral area can be found as 4*12*8/2 = 192 The total surface is base surface + lateral surface = 192 + 122 = 336 The surface area can be found by the formula: S = 3Stri + Sbase = 60 + 4 = 4 (15+) The volume can be found by the formula: V = ha2/4 = 36/ = 12 That dreaded time is here again…you have to tell someone bad news, and you know they’re not going to like it one tiny little bit. But we can’t avoid it any longer. So you’re thinking ‘ugh.’ Well, okay, you think some more and decide, I’ll just do it really quickly and use ‘my-way-or-the-highway’ energy. This scenario and thinking-style happens often. As a society, we teach conflict resolution by modeling. Wouldn’t it be wonderful if we taught our children at a young age how to deliver bad news well. And yes, it is possible to deliver bad news and still maintain a positive relationship, in both our business and personal lives. We’ll talk you through some smart strategic decisions in two stages – preparation and execution. Prepare to Deliver the Bad News 1. First and foremost is for you to understand your listener. How strong will his reaction be to the bad news? What emotions will he experience? What are his cultural influences? What are her values? In short, what are her filters? Most important to an effective conversation is how you language the message. You can easily touch an emotional trigger and get a bigger reaction than you wanted. Choose words that connect to the listener, and you’ll better relate. For instance, my two sons think differently – my eldest, Matt, is verbally intelligent and my son, Adam, is logically intelligent. To connect with Matt, use lots of words – he likes that. To connect with Adam, use sequential languaging, and he’ll stay with you well. Tailoring your message to your audience is simply organizing it in the way the listener processes information. 2. Create safety by being smart wit.
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