Over the last 25 years, research on the TI perspective on supplying goods and services for people with disabilities has been sporadic and varied both within Australia and overseas. The research has had four foci: 1. self-reported assessments of the accessibility of TI product; 2. interviews that seek to document current TI approaches to people with disabilities; 3. instruments that review TI attitudes towards people with disabilities; 4. assessments of compliance with human rights legislation. The quantitative studies all had low response rates that may be indicative of the TI disinterest in disability tourism. The major difference between the US and Australian research was the impact of the ADA in shaping a research agenda. There was a commonality between overseas and Australian research that suggests that there is an under supply, or constraint of opportunities, for people with disabilities wishing to travel. This under supply or constraint is compounded by TI managers, who do not perceive people with disabilities as a market segment. Further, the research demonstrates the lack of understanding on the part of the TI in regard to the legislated responsibility to provide equality of experience for this group. Yet, none of these studies sought to explain why organisations act in this way.
Air transport remains the single area of international review, with a range of other initiatives developing in isolation in other countries. In Canada, the initiatives involved an ongoing partnership between a provincial TA and a disability organisation. The USA has relied on disability rights legislation to develop case law precedent and set compliance timeframes for TI groups. The UK and European initiatives have been driven by Tourism for All that started with a series of ad-hoc initiatives during the 1990s but developed a strategic agenda from 1999-2001. While the impact has been highly variable between European countries, the recent agenda on encouraging improved public transport, providing TI with information about improving access to accommodation and attractions, and developing accommodation accreditation systems is to be commended. What cannot be determined from these initiatives is whether they have improved the tourism experiences of people with disabilities, but they may nevertheless offer some direction for future Australian projects. Lastly, there has not been an evaluation of the Australian government’s disability tourism initiatives in the literature.and to a the
The various models proposed to explain and classify disablements may be expressed in a dialectic of “medical model” versus “social model”. The medical model views the disablement phenomenon as a “personal” problem, directly caused by disease, trauma or health conditions, which requires medical care provided in the form of individual treatment by professionals. Management of disablement is aimed at the person’s better adjustment and behaviour change. Health care is viewed as the main issue and at the political level it is health care policy that needs to be modified. The social model of disablement, on the other hand, sees the issue mainly as a “societal” problem from the viewpoint of integration of persons with disabilities into society. Disablement is not an attribute of a person, but a complex collection of conditions many of which are created by the social environment. Hence the management of the problem requires social action and it is the collective responsibility of society to make the environmental modifications necessary for the full participation of people with disabilities into all areas of social life. The issue is, therefore, an attitudinal or ideological one which requires social change, while at political level it is a question of human rights. Hence the issue is highly political for all intents and purposes.
The point of understanding stereotypes of disability is highlighted in this slide. The Human Rights and Equal Opportunity Commission Publication reviewing 10 years of the DDA states ‘Don’t judge what I can do by what you think I can’t’ This comes from a poster that HREOC put out that has people of diverse backgrounds interacting together. As lecturers your responsibility is to provide educational opportunities and not to make assumptions re what people with disabilities can and cannot do. In the University context I have called this Maximizing Educational Participation We are largely here today due to the DDA and through the University’s implementation of a Disability Action Plan. Two actions of the DAP were a review of inclusive disability practice within the curriculum and alternate assessment procedures. Both these reports identified the need for professional development with regard to disability issues within the university learning environment.