Second part of Helsinki talk focusing on positive social innovations that have helped support the citizenship of people with learning difficulties.

1. Journey to Citizenship
lessons from the UK
Dr Simon Duffy ￭ The Centre for Welfare Reform ￭
Helsinki Conference ￭ 21st March 2012

2. 1 Journey’s beginning
• Understanding our past
• Why citizenship is important
• How citizenship is achieved
2 Ups and downs
• What has been happening in the UK
• What has gone well
• What has not gone so well

3. Pt. 2 Ups and downs
...the idea of citizenship should
remain at the centre of modern
political debates about social and
economic arrangements. The
concept of a citizen is that of a
person who can hold [their] head
high and participate fully and with
dignity in the life of [their] society.
Jeremy Waldron

4. We have made some modest progress
to help people move from the web of
community services
...but we are only just beginning to
solve the bigger problems created by
the welfare system itself.

6. The welfare state is good
it is just designed wrong

11. 1. Personalised support
Service providers can provide more
flexible and appropriate support
but only if they change

16. Personalised support is efficient and
effective
but it has largely been rejected by
systems that prefers standardisation

17. 2. Self-directed support
Social work has become a process
of ‘placing’ people in services
it must return power to people

21. many innovations needed

23. Self-directed support and individual
budgets have transformed the social
work system in England
but how these new systems are used
in practice is often less positive

24. 3. Community brokerage
Never under-estimate people’s
ability to under-estimate people
...most of the support people need
is already out there - in ourselves
and in our communities

25. professionalisation
costly and damaging

26. Who is the best planner?
Indi vi dual
Fami l y/Fri ends 17%
23%
Provid er
Broker
C ar e M an ag er 12%
13%
34%
N = 801

27. Who is the best organiser?
Indi vi dual 9%
16%
Fami l y/Fri ends
Provid er
Broker
Soci al Worker 17% 31%
N = 774 28%

32. using existing
resources

33. using peer
support

34. 4 Personalisation
Personalisation promised to be the
new ‘solution’ for the failings of the
current system
...but like all promises - it is a
promise that is easy to make, but
harder to keep

35. real wealth

36. why it is efficient
from push to pull

38. towards coproduction

39. personalisation at its best

40. At its worst...
1.Bureaucratic - new systems
2.Controlling - over-regulated
3.Wasteful - more process
4.Professionalised - disempowering
5.Illegal - confused legislation
6.Standardised - innovation cut out

41. Personalisation has presented a
serious challenge to the old system
but systems are hard to change

42. 5 Innovation & design
Innovation is the natural and proper
response of human beings to their
situation in the world
...but hostility to innovation is just
as natural

43. innovations are resisted

44. make innovation easier
Leaders - find them, cherish them
Innovate - encourage people to dream
Test - make it easier to try things
Simplify - keep on innovating
Integrate - look at the deeper causes

45. 6 Future prospects
Progress is not inevitable
...but some things have been
achieved - so we must have hope

47. getting
political

49. For more information go to
www.centreforwelfarereform.org
These slides are © Simon Duffy 2012 ￭ Publisher is The
Centre for Welfare Reform ￭ Slides can be distributed subject
to conditions set out at www.centreforwelfarereform.org ￭