Basic introduction to the Library Services at University of east London

1. Books
Electronic Books
Online journals
Study spaces
Silent and group study spaces
Helpful Staff
Chat service
Help desks
One to one support
The Library is more than the physical
space

2.  UEL has 3 Library and
Learning Centres
 Docklands
 Stratford
 Duncan House
 Students and staff can use
any of the Libraries to borrow
and return items.
 Resources are available in a
variety of format – Print and e-
books, Print and electronic
journals.

3.   Your UEL ID card is also your
Library card
 You need your ID card:
 To enter any of our libraries
 To borrow books
 To print
 It will cost money to replace a
lost ID card
 Look after your ID card
 Do not let anyone use it
 You are responsible for
everything taken out on your
card

4.  Docklands Library cater for students in
the Schools of:  Help Desks
 Business, Architecture , Computing and
Engineering , Art and Digital Industries
 The layout of the Libraries are different
from one another.
 Docklands Library is on two floors
 The Help Desks are on the first floor, as
well as computers, self service machines

and some books
The two silent rooms are on the second
 1st Floor
floor as well as print journals, the Skills
Zone, books and computers and quiet
study areas
Library staff will help you at the Help
Desks

5.  Stratford Library cater for Education Collection and Quiet
students in the Schools of: study room
 Psychology
 Health, Sport and
Biosciences
 Education and
Communities
 Help Desks
 The Library is on one floor
with computers, Group
study and silent rooms like
the ones seen in this slide
 Staff are there to help

6.  Duncan House Library cater for students in the
School of Law and Social Sciences.
 The Law students have their printed resources
there and the Social Science students have
theirs in Docklands
 The Library is on one floor.
 Staff are there to help you.

7.  The library is open 24 hours
7 days a week during term time
 Monday to Friday staffed
9am to 9pm
 Saturday and Sunday staffed
10am to 5pm.
 Self Service is available 24 hours

8.  Staff and students can borrow up to 15 items.
 These can be books and audio visual materials
 Print journal articles can only be read in the Library and can be
photocopied
 There are reference resources like dictionaries to be read in the
Library.
 As well as the print resources, there are electronic books which can
be read online, downloaded to a USB
 Our vast and increasing digital library is
available on and off campus.

9.  Books can be borrowed for:
 4 weeks
 One week
 Short loans
 Students with known disability
can keep books longer –

10. What happens if l return items
late?
 If items are returned late, you will pay the following fines:
4 week Loan - 10p per day -
 One week Loan - 30p per day -
 Short/24 Hour Loan - 50p per hr/part hour -
 You cannot borrow if your fines get up to £25 .
 Fines can be paid in a number of ways:
 Via Chip and Pin at the Help Desk
 Via cash payment at the Help Desk
 Via Telephone payment when off campus
 Via self service fine payment machine on Campus, using coins only

11.  The Library will automatically renew your books just before the due
date. Email will be sent to tell you.
 Books will not be renewed automatically:
 If the item has been reserved by another user.
 In that case, you need to bring the books back
 You r account will be blocked if you do not bring books which
required by another student
Check if your items have been renewed as follows:
 By signing in to the Library Search

12. Use the Library Search to search
for :
 books, DVDs, and e-books
 Reserve books
 Search for Journal articles
 Request Interlibrary Loans
 Locate items on the shelf
 Search for digitised
resources
 If you are on the Internet, you
can link to articles and
electronic books via the
Library Search

13. Log to check your account,
to reserve or make
Interlibrary Loans
Search by title, author
or keyword

17. Self service machine enables you to:
 Borrow, return and renew
books/DVDs.
 Pay fines
 You need a PIN to take books out.
 Initially your PIN is 0000 – ask
Library staff to change PIN.
 You can also change your PIN by
Signing
 Into the Library Search and selecting
my account.
 To take books out, swipe your ID Close your account and print out a receipt
card of your transaction.
 Type your PIN
 Pass your books through the laser. Keep receipts for your record.
All our Libraries have self service
machines.

18.  There are a number of opportunities to help yourself:
 Harvard referencing – It is important that you get to grips with this in the early
stages of your stay at this university
 Plagiarism - become aware of what the issues are and learn as much as you
can
 Library on the go- information you can download to listen to on the go
 Cite them right – the electronic book is accessible via UEL Plus

19. Access to other Libraries/
 Access to the resources of other universities is possible through:
 SCONUL Access – This enables staff, Part time, Distance Learners,
Students on placement and Full time Post graduate students to borrow or
use the resources of participating universities.
 Full time undergraduates can have reference access to the resources of
participating Libraries.
 Ask at any of our Library Help desks for a SCONUL form
 Distance Learners can send a signed form to their Subject Librarian or to
me
 British Library – Books and journal articles not available in UEL libraries
can be requested via Interlibrary
 EDUROAM – allows you to access your University network when visiting
other Universities

20.  Access to electronic journals
VIA
 Find an e journal
 A-z Database Listing
 Access to e-books
 The Library has a growing
collection of e books which
ATHENS Account – the only way to
 Can be read on and off
access electronic resources off and in
campus.
some cases on campus.
 You need Athens account to
read e books Check your webmail for your account
details

21. ECDL - 7 MODULES OF ECDL
EUROPEAN COMPUTER DRIVING LICENCE
 ECDL is an internationally 1. Security for IT Users
recognised IT qualification… 2. IT User Fundamentals
 promotes employability…. 3. Word processing
 Self paced: 4. Spreadsheet Software
 You get a certificate at the end 5. Database System
6. Presentation Software
7. Using Email/Outlook and the
Internet

22. Disability, Dyslexia and
Access Support
All our Libraries has assistive technology software for staff and students
with a disability
Specialist equipment for visually impaired and dyslexic students available
in each library.
Hardware such as Reading Edge.
Software packages such as UK Supernova and Inspiration.
Students have extended loan periods.
A dedicated Support Assistant to help you as well as other members of
Library staff

23.  Students can print their assignments
in all of our Libraries.
 To do that, there needs to be enough
money on your ID card.
 Credit your ID card
 Online via UEL Direct
 Use this machine to load credic on
your ID card
 Price:
 5p – A4 Black & White
 10p – A3 Black & White
 25p – A4 Coloured
 50p – A3 Coloured

24.  Once you have money on your ID  Go to any printer located in the
Card Library
 Log on to any computer in the  Swipe your ID card and follow
Library
the instruction to release your
 Locate the document you want to
work.
print
 Send to the printer
 Give your self enough time
before assignment deadline.

25. PHOTOCOPYING:
 There are photocopying
machines in all of our
Libraries.
 You need to purchase a
separate card from a
dispensing machine
available in all the
Libraries.
 Pay attention to the copy
right notices displayed
near the photocopiers.
 Staff will help you with
photocopying

26.  All Libraries sell heat binding  There are easy to use
equipment and other
stationeries. heat binders in our
 Buy the heat binder at the Help libraries
Desk
 Place your document in the
binder until it turns green
 Place the bound document on
the cooling section
 Your assignment is ready to
hand-in.
 Library staff will help you. So
please ask.

27. •Ask a Librarian is an online enquiry service. Use this to send us
queries about using resources and Library services.
•You can also chat live to a Librarian between 1-7pm Mon – Friday
and 11-5pm Sat & Sunday, during term time.
•Your Feedback- Tell us what you think good or bad. Your feedback
is valued.
•There are Group and silent study places in our Libraries. Ask staff
for more details.
•Laptops - can be loaned for one week at a time although this is
very limited

28.  The first point of contact
for advice and guidance
is the Help desks
staffed 9-9pm Monday
to Friday and 10-5pm
Saturday & Sunday
during term time
 Library staff are happy
to help so ask for help.
Our job is to make sure
you are making effective
use of the Library.

29.  Helpful staff:
 Subject Librarian – every School has a Subject Librarian who
will help you find resources for your assignments. You can book a
one to one with them
 OR any member of staff.
 We have a very diverse staff who come from varying backgrounds and
countries.
 All our staff are friendly and willing to help you.
 Ask for all the help you need.

30.  It is important that you  These will only be
attend all sessions available via the Library.
planned by your  Your lecturers will not
Librarian accept poor quality
 Use good quality information from the
Internet.
information in your
assignment.  Research has shown that
students who spend using
 The Library has spent the resources of their
thousands of pounds library do better in their
purchasing access assignments
rights to good quality
information

31.  Other mobile:
 Library website - your gateway  Ask A Librarian
to good quality free information  Our Library catalogue
 EBSCO
 Info skills – take some time out  Scan the QR codes onto your
to go through this important smart phones and take the library
resources developed for you to with you. You need a QR code
make the most of the library as app on your phone. Look out for
well as enhance your research more codes
skills
 Mobile Library: 
 Follow our updates on:
 Facebook – join us on Facebook
 Blogs – by your Subject
Librarian
 Twitter

32.  Quiet Discussion
 Switch mobiles to silent
 Music/audio clips must be inaudible
 Children must be quiet and supervised
 No food or hot drinks
 Enjoy the library facilities and be part of
a positive
 Community of learners

33. You can contact me or your Subject Librarian
Simone Ngozi Okolo
Academic Services and Skills Manager
Docklands Library and Learning Centre
University Way
London E16 2RD
s.n.okolo@uel.ac.uk