1. 2010 COSA USER CONFERENCE | 26-27 OCTOBER | GOLD COAST
Top Tens in Libraries

2. 2010 COSA USER CONFERENCE | 26-27 OCTOBER | GOLD COAST
Top Ten Ways Libraries Can Do More With Less
Ken Bonney, SirsiDynix
• BookMyne
• Discovery Tools
• When the library closes let loose some of the “Friendly” animals of
Australia to provide security. Office Taipan and Office Box Jelly Fish
should do the trick.
• Mentor
• Invite bad patrons to “Harold Holt day at the Beach.”
• Platinum Services
• New Features in Symphony and Horizon
• SAAS
• Flexibility in Customization
• When the Rugby World Cup takes place next year in New Zealand, take
the fine money and bet against the Americans. Americans only do well
with helmets and shoulder pads.

3. 2010 COSA USER CONFERENCE | 26-27 OCTOBER | GOLD COAST
Top Ten Ways to Promote your Collection and Services
Lisa Miller, Gold Coast City Council
• Pimp your staff
• Geeks run amok
• Leveraging
• TTM @ Blurb It
• Shifting spaces
• Not just the Wonky Donkey
• Insights
• Get them while they’re HOT
• Maintain your cred
• Build your rep

4. 2010 COSA USER CONFERENCE | 26-27 OCTOBER | GOLD COAST
Top Ten library staff activities in 5 years time
Les Firth, Yarra Plenty Regional Library
• Answering even weirder questions
• Attending to dress code and OH&S things
• Stocking Shelves (still)
• Pulling Holds (alas) off dumb smart shelves
• Running Activities, lots of activities
• Running Gaming events
• Taking their breaks - sacrosanct!
• Running lost & found for patron USB (5.0) sticks and iStuff
• Serving coffee, with a Murder Mystery/Muffin
• Recording even more statistics for no obvious purpose.

5. 2010 COSA USER CONFERENCE | 26-27 OCTOBER | GOLD COAST
Top Ten Things Overheard in a Library
Dene McDonald, Landcare Research
• Libraries… They’re all about books aren’t they?
• What do you mean it’s not on the shelf – the computer says it was due
back today.
• Is the latest Harry Potter available?
• What do you mean I can’t leave my children here all day?
• But we’ve always done it that way...
• Why do I have to pay for a lost book – I‘m a ratepayer and own it
anyway.
• Can’t you find it for me?
• But my assignment is due today and I need it now.
• I’m looking for a book, it’s red and this thick... do you know the one?
• Shhhhhhhhhhhhhhhhhhh......
http://www.youtube.com/watch?v=STWFsijfy4A

6. 2010 COSA USER CONFERENCE | 26-27 OCTOBER | GOLD COAST
Top Ten Features of An Amazing School Library
Anette Ainsworth, Hale School
• Ambiance and Use
• Displays Area and Foyer
• Interior Design
• Work area
• Students and Programs
• Staff
• Technology
• RFID
• Visual Impact
• Design

7. 2010 COSA USER CONFERENCE | 26-27 OCTOBER | GOLD COAST
HALE SCHOOL FORREST LIBRARY

8. 2010 COSA USER CONFERENCE | 26-27 OCTOBER | GOLD COAST
Top Ten Reasons We Love Supporting APAC Libraries
SirsiDynix APAC Support Team
Thomas Callison Jeff Siddoway Jamison Sheffer Ken Warren
Tim Pool Steven Brown Wendy Worlund

9. 2010 COSA USER CONFERENCE | 26-27 OCTOBER | GOLD COAST
Top Ten Thoughts on Collaboration
Lloyd Brady, SWIFT
• Management – someone with objective oversight of the project
• Understanding the aims and goals of the collaboration
• Investment of time/staff/resources
• Teamwork
• Respect for the differences between the members
• Open to change (“for the greater good”)
• Symbiosis – the realization that you are interdependent
• Negotiation
• Organization
• Communication

10. 2010 COSA USER CONFERENCE | 26-27 OCTOBER | GOLD COAST
Multiple Choice Answers to 10 Library Challenges
Wendy Barling, Logan City Council
• That one was in the staff documentation
• No I will not support that (item that uses electricity)
• The vendor said that would be fixed with this upgrade
• You don't mind re-entering those 3000 loans, do you?
• Yes I was running queries
• We've logged that one as a feature request
• I can't replicate your issue
• Your branch has exceeded its monthly download quota
• The customer was wrong
• Let's go back to the card catalogue