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SAP upgrades and enhancement packs
1.
Upgrades and Enhancement Packs
Explained SAP Live and Local Webcast Tour „08 3 April, 2008
2.
Upgrade Roadmap
Upgrade Project Upgrade Project started completed Plan Build Run Operations & Upgrade Upgrade Continuous Upgrade Implementation Discovery Evaluation Improvement Define Business and Define Minimize costs IT requirements strategy and risks of Upgrade Project Upgrade Roadmap Production Project Final Preparation Blueprint Realization Cutover & Preparation for Cutover Support Document current Specify implementation Perform integration Implement and Execute production solution and set-up scope and solution and system tests adjust solution system Upgrade & project adjustment needs and plan cutover Support © SAP 2008 / Page 2
3.
Upgrade Approaches
3 Possible Upgrade Approaches Strategic Business Improvement Focus on functionality extension and improvement 3 Enablement of new and optimized business processes and scenarios based on new ERP core functionality 2 Functional Upgrade Value 2 New functionality to be implemented as part of the upgrade, modification clearing Focus on reduction of system complexity 1 1 Technical Upgrade Starting Point Focus on pure technology upgrade Retain functionality used Time Review Usage of custom developments Recommendations: • Create and evaluate your own upgrade roadmap, considering the whole spectrum • Define business justification first but start small with the technical upgrade only © SAP 2008 / Page 3
4.
Upgrade Info Center
Key documents: • Value of Upgrade • Functional Deltas in Detail • SAP ERP Upgrade Aspects • Upgrade Master Guides • SAP Upgrade Offerings Direct access to: • SAP Upgrade Roadmap • SAP Upgrade Services • SAP ERP Solution Browser • Projects statistics (Upgrade Experience DB) • Product Availability Matrix www.service.sap.com/upgrade © SAP 2008 / Page 4
5.
Upgrade Experience Database
R e a s o n s fo r U p g ra d e s b y S o u rc e R e le a s e A p p ro a c h in U p g ra d e s b y S o u rc e R e le a s e S o u rc e S o u rc e R e le as e R e le as e M a in re as o n s fo r u p g rad es to S A P E C C 6 .0 Q u e s tio n a s k ed : Q u e s tio n a s k ed : S o u rc e re le a s e : S A P R /3 E n te rp ris e “W ha t w a s th e m a in m otiv atio n fo r yo u r u pg ra d e p roje ct? ” “P lease specify the upgrade type of your upgrade project ” Nee d o f ne w fu n c tio na lity (R e a so n s co u ld b e se le cte d from a d ro p -d o w n list a s w e ll a s Tec h nic al r e qu ir em e nts * in d iv id u al re a so n s co u ld be m e ntio n e d (re a so n oth e rs)) En d o f ma in str e am / e xten d ed ma inte n an c e Le g ac y sy stem re p lac e me nt A p p r o a c h in u p g r a d e p r o je c t L e ve r a ge late st te c h n olo g y S A P R /3 H o w to re ad th e c h a rts : S o u rce Re le a se : S A P R /3 En te rp rise T a rg e t re le a se : S A P EC C 6 .0 H o w to re ad th e c h a rts : E n te rp ris e Imp r ove u sa bility o f e xistin g so lutio n T h e sh o w n re a so n ca te g o rie s co rre sp o n d to th e d ro p -do w n list in T his diagram show s the approach in the upgrade projects In te gr a tio n of ind u str y so lu tio n s th e q u e stio n n aire . Re du c e to tal c ost of o wn e rsh ip A s m o re tha n o n e re a so n co uld b e se le cte d p e r u pg ra de , th e S A P R /3 U p g ra d e w ith d e p lo y m e n t d iffe re nt re a so n cate g o rie s m a y n ot a d d up to 1 0 0% . T he re su lts T e c h n ic a l U p g ra d e O the r s E n terp rise o f n e w fu n c ito n a lity 13% 87% fo r e a ch re a so n cate g o ry a re sta n d a rdize d to th e num be r of 0% 25% 50% 75% 100% u p g ra d e s of th e g iv en sa m p le. C o n c lu s io n /fin d in g s : b a s e d o n 1 5 up g ra d e s E xam p le: 5 0 % p e r re a so n = th e re a so n w a s se le cte d in ev e ry M ost upgrade projects to S A P E C C 6.0 w ere perform ed se co n d u p g ra d e d p roje ct. b as ed o n 15 u pg rad e s using the upgrade approach “T echnical U pgrade.” M a in re as o n s fo r u p g rad es to S A P E C C 6 .0 O n the other hand, the diagram s on the next page indicate S o u rc e re le a s e : S A P R /3 4 .6 C that the need for new functionality that is prov ided w ith S A P C o n c lu s io n /fin d in g s : (to p thre e re a so n s) A p p r o a c h in u p g r a d e p r o je c t E C C 6.0 is one of the m ain reasons to upgrade. T his is in Nee d o f ne w fu n c tio na lity S o u rc e R e le a e s: S AP R /3 4.6 C T a rg e t re le a se : S A P EC C 6 .0 S A P R /3 E n te rp ris e : T h e “N e e d of n e w fu nctio n ality ” prov id e d accordance w ith the experiences of other S A P U pgrade Tec h nic al r e qu ir em e nts * w ith S A P E C C 6 .0 is n am e d a s a re a so n fo r th e u p g ra de in projects and in agreem ent w ith S A P recom m endations. A En d o f ma in str e am / e xten d ed ma inte n an c e n e a rly ev e ry se co n d u p g ra d e p ro ject. “T e ch nical re q uire m e nts” “T echnical U pgrade ” upgrade approach is the preferred Le g ac y sy stem re p lac e me nt is th e m o st ofte n se le cte d re a so n . A n d “L ev e ra gin g th e la te st S A P R /3 project type in a first step (ex cept “low -hanging fruits”), U p g ra d e w ith d e p lo y m e n t te ch n olo g y ” w ith th e u pg ra d e is a n im p o rta n t re a so n in a b o u t 4.6C 3% T e c h n ic a l U p g ra d e w herea s new functionality is deployed in a second step. S A P R /3 L e ve r a ge late st te c h n olo g y o f n e w fu n c tio n a lity 97% 4 .6 C 5 0 % of th e m e a su re d u pg ra d e s. Imp r ove u sa bility o f e xistin g so lutio n In te gr a tio n of ind u str y so lu tio n s S A P R /3 4.6 C : S im ila r to th e fin din g s in u p g ra de s w ith so u rce A n n o ta tio n : Re du c e to tal c ost of o wn e rsh ip re le a se S A P R /3 E n te rp rise , th e “N e e d of n e w fu nctio na lity ” T echnical U pgrade: U pgrade of currently used S A P softw are b as ed o n 38 u pg rad e s p rov id e d w ith S A P E C C 6 .0 is a re a so n in ev e ry se co n d w ithout applying new functionality during the upgrade project. O the r s u p g ra d e p roje ct. “T e ch nical req u irem en ts ” is n am ed a s im p o rtan t re a so n in 1 /3 of th e m e a su re d u p g ra d e p ro jects. U pgrade w ith deploym ent of new functionality : U pgrade of 0% 25% 50% 75% 100% b a s e d o n 3 9 up g ra d e s “E n d of m ain stre am /ex ten d e d m ainte n a n ce ” is th e m o st ofte n currently used S A P softw are, w ith new functionality added during se le cte d re a so n . the upgrade project. * A n n o ta tio n : E x am ple s fo r te ch nica l re q uirem e nts: aim to hav e all S A P soft w a re P ro je c t D u ra tio n in M o n th s b y S o u rc e R e le a s e in u se o n th e sa m e re le a se lev el, te ch nica l infra stru ctu re , e tc. S A P A G 2 0 0 7 , U p g ra d e E xp e rie n c e s in U p g ra d e P ro je c ts to S A P E C C 6 .0 / 1 4 B u s in e s s D o w n tim e * in H o u rs S A P A G 2 0 0 7 , U p g ra d e E xp e rie n c e s in U p g ra d e P ro je c ts to S A P E C C 6 .0 / 1 3 S o u rc e S o u rc e R e le as e R e le as e Q u e s tio n a s k ed : Q u e s tio n a s k ed : “P lease specify how m any hours the solution w as unav ailable “P lease specify the duration of your upgrade project up to the for your end users. E v en if your upgrade w as finished ov er the initial go -liv e (in m onths).” w eekend, please specify how m any hours the solution w ould hav e been unav ailable for end users in total. ” H o w to re ad th e c h a rts : T o av oid distorting the results, 10% of the m easured num bers on P ro ject d u ratio n in m o n th s B u sin ess d o w n tim e* in h o u rs the left hand side of the distribution and 10% of the m easured H o w to re ad th e c h a rts : S o u rce re leas e: S AP R /3 E n t erp rise T a rg e t relea se : S AP E C C 6 .0 S o u rce re leas e: S AP R /3 E n t erp rise T a rg e t relea se : S AP E C C 6 .0 num bers on the right hand side of the distribution are cut off. T o av oid distorting the results, 10% of the m easured num bers Up g rad e str ate g y = d o w n tim e m in im iz ed , w /o U n ic o d e co n ve rsio n P er sam p le, 80% o f th e co llected d ata is rep resen ted b y M e d ia n : 4 ,0 on the left hand side of the distribution and 10% of the M e d ia n : 3 4 ,0 th e in d icated ran g e. m easured num bers on the right hand side of the distribution S A P R /3 S A P R /3 w ere cut off. M edian = in a giv en sam ple, 50% of all m easured num bers are E n terp rise M in : 1 ,9 M a x : 6 ,6 E n terp rise P er sam p le, 80% o f th e co llected d ata is rep resen ted b y M in : 2 0 ,0 M a x : 6 5 ,0 less or equal to the m edian, and 50% of all m easured num bers th e in d icated ran g e. are greater or equal to the m edian. In sym m etric distributions, the 0 1 2 3 4 5 6 7 8 9 10 11 12 0 20 40 60 80 100 120 m edian is located in the m iddle of the distribution . M o n th s M edian = In a giv en sam ple, 50% of all m easured num bers H o u rs b ase d o n 1 5 up g rad e s b as e d o n 1 1 up g rad e s are less than or equal to the m edian, and 50% of all m easured O nly upgrades that follow ed the “D ow ntim e m inim ized “ upgrade num bers are greater than or equal to the m edian. In sym m etric strategy w ere taken into account. N o U nicode conv ersion w as distributions, the m edian is located in the m iddle of the perform ed. distribution. P ro ject d u ratio n in m o n th s C o n c lu s io n /fin d in g s : B u sin ess d o w n tim e* in h o u rs S o u rc e relea se : S AP R /3 4.6C T arg et re leas e: S AP E C C 6.0 S o u rc e relea se : S AP R /3 4.6C T arg et re leas e: S AP E C C 6.0 T he business dow ntim e w as < = 48 hours (2 days) C o n c lu s io n /fin d in g s : U p g rad e s tra te g y = d o w n tim e m in im iz ed , w /o U n ico d e co n ve rsio n S A P R /3 E n terp rise: for 64% of all m easured upgrade projects M e d ia n : 5 ,0 S A P R /3 S A P R /3 E n terp rise, S A P R /3 4.6C : U pgrades w ith source M e d ia n : 4 8 ,0 (for 82% < = 60 hours) releases S A P R /3 E nterprise and S A P R /3 4.6C show S A P R /3 4.6C 4.6C S A P R /3 4.6C : for 61% of all m easured upgrade projects M in : 3 ,0 M a x : 6 ,6 sim ilar results w ith a trend to slightly shorter project M in : 3 1 ,2 M a x : 8 4 ,0 durations for upgrade projects w ith source release S A P R /3 (for 74% < = 60 hours) 0 1 2 3 4 5 6 7 8 9 10 11 12 E nterprise. B ut m ore statistics are needed to prov e this 0 20 40 60 80 100 120 M o n th s b ase d o n 3 9 up g rad e s trend. H o u rs b as e d o n 2 3 up g rad e s * A n n o ta tio n : B usiness dow ntim e = total tim e (planned and unplanned) that the system /solution is not av ailable for end users. T his include s the technical dow ntim e p lu s the tim e necessary for the data backup, final tests, etc., before the productiv e env ironm ent is released for end users. S A P A G 2 0 0 7 , U p g ra d e E xp e rie n c e s in U p g ra d e P ro je c ts to S A P E C C 6 .0 / 1 7 S A P A G 2 0 0 7 , U p g ra d e E xp e rie n c e s in U p g ra d e P ro je c ts to S A P E C C 6 .0 / 1 8 © SAP 2008 / Page 5
6.
Upgrade Roadmap -
Guide © SAP 2008 / Page 6
7.
Discover: The Solution
Browser Activities Discover new capabilities across different releases and enhancement packages Filter new capabilities according to a dedicated source and target release Benefits Get to know all the delta functionality R/3 – ERP releases and new Enhancement Packages (EhP) Fast identification of capabilities Assess the value of upgrading by comparing functionality enhancements between your existing solution and your desired target releases © SAP 2008 / Page 7
8.
Enhancement Packages
SAP ERP Release Strategy 2006 2008 2010 2012+ Enhancement Packages SAP ERP 6.0 SAP NetWeaver What Are Enhancement Packages? Optionally installed and activated software innovations for SAP ERP 6.0 Software innovations include; UI simplifications, functional enhancements, industry specific capabilities and enterprise services Cumulative in nature; current enhancement packages contain all contents of earlier packages Enhancement packages are not support packages © SAP 2008 / Page 8
9.
Enhancement Packages Optional
Enhancement Packages Enterprise Services Switch Framework New/Improved Functionality Support Packages Legal/Tax Changes, Man- Corrections datory © SAP 2008 / Page 9
10.
Discover the Concept
Basic Materials for Getting Started SAP Enhancement Package Strategy for SAP ERP Lifecycle of SAP What IT professionals must know Enhancement Packages about SAP Enhancement Packages SAP Enhancement Packages – Technology Facts SAP Enhancement Packages - Frequently Asked Questions © SAP 2008 / Page 10
11.
Enhancement Packages -
Doco http:/service.sap.com/erp-ehp © SAP 2008 / Page 11
12.
Typical Look of
an ‘At-A-Glance’ Presentation Example Generic Innovations (1-slider) Innovations Industry Sector 1 (1-slider) Innovations Industry Sector 2 (1-slider) Enterprise Service Bundles (1-slider) © SAP 2008 / Page 12
13.
SAP Service Marketplace
SAP ERP Homepage: http://service.sap.com/erp Development News: http://service.sap.com/developmentnews Release Notes: http://service.sap.com/releasenotes Release Strategy: http://service.sap.com/releasestrategy Maintenance Strategy: http://service.sap.com/maintenance Enhancement Packages: http://service.sap.com/erp-ehp Upgrade info centre: http://service.sap.com/upgrade SAP Netweaver: Homepage: http://service.sap.com/netweaver Netweaver Administrator: http://service.sap.com/nwa System Landscape Directory: http://service.sap.com/sld Software Lifecycle Manager: http://service.sap.com/slm © SAP 2008 / Page 13
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