8. BENEFITS AND RISKS OF USING
SOCIAL MEDIA
ADVANTAGES:
-INSTANT AND SIMPLE
-ACTIVE LISTENING
-GLOBAL REACH
DISADVANTAGES:
-LACK OF CONTROL (lies,
fake profiles)
- IMPERSONAL
-MISTAKES SOMETIMES
LEAD TO PROBLEMS
10. Conflict resolution
There are always conflicts.
When a conflict occurs…
- You must find solutions
- We can’t propose a conflict if there is no way out
- Resolution