1. Prescribe Design
Convening design natives and healthcare natives to discuss challenges and opportunities for improving
healthcare through design.
by Julie 22 days ago
Overview
Our first ever #PrescribeDesign tweet chat connected diverse participants, industries and ideas from around the
world.
AARON SKLAR @AARONSKLAR · 24 DAYS
AGO
#PrescribeDesign pic.twitter.com/5S8p7OqUUu
Lexi H
@Lexin8r
24 DAYS
AGO
#PrescribeDesign Very excited to see some other #nonprofit, #access, and #socialjustice folks
here as well as #health and #design!
https://storify.com/JulieAGuinn/prescribedesign

2. Alistair Ruff
@Alistairuff
24 DAYS
AGO
Looks like #PrescribeDesign was interesting, scrolling through tweets now. Looks like there's lots
of appetite in service, not just product
Stijn van
Kreij
@stijnvankreij
24 DAYS
AGO
@JulieAGuinn thx, really like the stream of thoughts, like a superfast brainstorm across disciplines
and other boundaries. #PrescribeDesign
Best of all, there was interest in convening more!
Jonathan
Shariat
@DesignUXUI
24 DAYS
AGO
.@aaronsklar I would love for us all to connect more often on twitter and elsewhere and work
together! #PrescribeDesign
Lexi H
@Lexin8r
24 DAYS
AGO
Now a new follower of some AMAZING new voices, thanks to #PrescribeDesign!! Gratitude to all
fellow participants.
https://storify.com/JulieAGuinn/prescribedesign

3. Jenni Inglis
@inglisjen
24 DAYS
AGO
#PrescribeDesign @aaronsklar great to assemble people in this space, thanks. It was over s
quickly!
Dr. Leslie Nwoke
@DivaDocSpeaks
24 DAYS
AGO
Ahh! Looks like I missed a great chat today. Looking fwd to joining in next Wednesday. Thnx
@mindofandre for sharing! #PrescribeDesign
The Prescribe Design team is already working on the next event, so stay in touch!
Aaron Sklar
@aaronsklar
24 DAYS
AGO
Thanks for the great #PrescribeDesign tweetchat. Please keep the conversation going in our
linkedin group ow.ly/LYqNP
Julie Guinn
@JulieAGuinn
24 DAYS
AGO
For design folks on Slack, join the topic_healthcare channel under the big UX community:
ow.ly/LYmoc #prescribedesign
Chat Recap
Here are some themes and highlights from the conversation.
https://storify.com/JulieAGuinn/prescribedesign

4. Q1.
AARON SKLAR @AARONSKLAR · 24 DAYS
AGO
#PrescribeDesign TWEETCHAT Q1 pic.twitter.com/lAwmgaMUSj
Q1 generated lots of great examples of people, products and organizations raising the bar for healthcare design--
some well known and others just building their reputation.
Stephanie Habif
@StephHabif
24 DAYS
AGO
@aaronsklar @omadahealth @SherpaaHealth @KPShare (@McCarthyChris team) @betterPHA
#PrescribeDesign
Becky Reed
@uxbecky
24 DAYS
AGO
I'm following the @Healthways Blue Zones projects in IA, CA, and MN. Both online and offline
efforts... #PrescribeDesign
https://storify.com/JulieAGuinn/prescribedesign

5. Chris McCarthy
@McCarthyChris
24 DAYS
AGO
#PrescribeDesign Im biased here…but @kpinnovation has been on the forefront, along with
@MayoClinic @sloan_kettering @PartnersNews
Dennis Boyle
@dennisjboyle
24 DAYS
AGO
A1: Palo Alto Medical Foundation pamf.org/fremont/ #PrescribeDesign
Kristi Durazo
@krash63
24 DAYS
AGO
@aaronsklar outside traditional "health space" @E_HousingGreen has health standards in their
Affordable Housing Criteria #PrescribeDesign
Adam
Dole
@adamdole
24 DAYS
AGO
@aaronsklar I am very excited about what @ChenMed is doing to think systemically about design
in healthcare. #PrescribeDesign
Stacey Chang
@Stacey_Chang
24 DAYS
AGO
A1: I'd second One Medical @_waugh - they get that its about the environment AND tech, in
pursuit of a new experience. #prescribedesign
https://storify.com/JulieAGuinn/prescribedesign

6. Doctor as
Designer
@joyclee
24 DAYS
AGO
A1: Did anyone mention @iorahealth as an interesting new model? #PrescribeDesign
Rock Health
@Rock_Health
24 DAYS
AGO
Design-driven startups in our portfolio: @kinsights @omadahealth @StrideHealth @iodine
@golantern @MangoHealth @spire_inc #PrescribeDesign
But overall, there was a sense of frustration that great examples were still too few and far between.
Alan J.
Card
@AlanJCard
24 DAYS
AGO
I've seen a number of organizations make good use of design at the project level; not many scaling
it up to strategic level #PrescribeDesign
Raina Merchant, MD
@RainaMerchant
24 DAYS
AGO
Why are more healthcare systems not builidng teams of designers and healthcare professionals?
Incredible opportunity #PrescribeDesign
Ruth Ann Crystal, MD
@CatchTheBaby
24 DAYS
AGO
.@Lexin8r Big HC co's need to realize that good design would make HCPs job so much better.
MDs/RNs would have less burnout #PrescribeDesign
https://storify.com/JulieAGuinn/prescribedesign

7. Taylan Bozkurt
@tbozkurt79
24 DAYS
AGO
Was @HxRconf a few weeks ago, amazing conference, but think I was the only healthcare admin
there...not on ppl's radar yet #PrescribeDesign
Q2.
AARON SKLAR @AARONSKLAR · 24 DAYS
AGO
#PrescribeDesign TWEETCHAT Q2: pic.twitter.com/2OKirxrvFO
Q2 highlighted a common feeling that design--both as a discipline and a driver of business value--is still too often
misunderstood and marginalized in the context of healthcare.
Amol
Utrankar
@AmolUtrankar
24 DAYS
AGO
I doubt design is on most providers' radar.. It's something those tech & artsy folks do.
#PrescribeDesign
https://storify.com/JulieAGuinn/prescribedesign

8. Lexi H
@Lexin8r
24 DAYS
AGO
#PrescribeDesign A2: #design in #healthcare doesn't just = better PT/user experience; it's better
outcomes, and qual of life 4 practitioners
Alan J.
Card
@AlanJCard
24 DAYS
AGO
A2. 1. You don't have to live w/ all your problems. 2. It really *is* worth getting all the right people
in the room. #PrescribeDesign
Nina Pine
@Nina_Pine
24 DAYS
AGO
A2: Having #design folks with an outside perspective help trouble-shoot doesn't threaten your field.
Let's work together! #PrescribeDesign
Briana Morgan
@babefromtoyland
24 DAYS
AGO
A2: Your healthcare services are already designed, and if you're not aware of that, their design
probably sucks #PrescribeDesign
Doctor as
Designer
@joyclee
24 DAYS
AGO
.@babefromtoyland yup pretty much sums it up; #healthcare #design sucks #PrescribeDesign
Q3.
https://storify.com/JulieAGuinn/prescribedesign

9. AARON SKLAR @AARONSKLAR · 24 DAYS
AGO
#PrescribeDesign TWEETCHAT Q3: pic.twitter.com/dElz90gTH6
Q3 balanced the conversation, with many acknowledging the role designers themselves must play in building
shared understanding and respect with healthcare natives.
Stephanie Habif
@StephHabif
24 DAYS
AGO
@jonodoc Well, we must meet people where they are at & IMHO coming from healthcare, #design
was illusive + intimidating. #PrescribeDesign
Bon Ku, MD,
MPP
@BonKu
24 DAYS
AGO
Design has to be 'demystified' and explained to providers with concrete examples in health care
#PrescribeDesign
https://storify.com/JulieAGuinn/prescribedesign

10. Lenny
Naar
@lennynaar
24 DAYS
AGO
A3: Design is not just output. It's a way of working. Critical to understand this and bring non-
designers along. #PrescribeDesign
Alan J.
Card
@AlanJCard
24 DAYS
AGO
.@lennynaar Often, you can give healthcare workers a design process, facilitate, and otherwise
stay out of the way. #PrescribeDesign
There was wide agreement that solving the complex challenges facing healthcare today will require a
multidisciplinary, participatory, collaborative approach.
Alan J.
Card
@AlanJCard
24 DAYS
AGO
A3. Everything has side-effects, in healthcare. Everything. You need a participatory approach to
figure them out early. #PrescribeDesign
Doğan Demir
@demirhere
24 DAYS
AGO
A3: From a startup's perspective, design will succeed only when designer is embedded in the field
early on. #PrescribeDesign @KinesisStudio
https://storify.com/JulieAGuinn/prescribedesign

11. Doctor as
Designer
@joyclee
24 DAYS
AGO
A3. Work closely with quality improvement specialists; the work goes hand in hand @lennynaar
#PrescribeDesign
And a good deal of time and commitment from both sides!
Julie Guinn
@JulieAGuinn
24 DAYS
AGO
A3: Time is different here, brace yourself for the long haul. Real impact can take 1-2 yrs vs 3-6
mos in other industries. #prescribedesign
Kristi Durazo
@krash63
24 DAYS
AGO
@JulieAGuinn or longer than 1-2 years even for impact. May not be seen the way we usually
measure impact. #PrescribeDesign
Q4.
https://storify.com/JulieAGuinn/prescribedesign

12. AARON SKLAR @AARONSKLAR · 24 DAYS
AGO
#PrescribeDesign TWEETCHAT Q4: pic.twitter.com/72lIM0m5yl
Q4 generated a wide range of ideas, here's just a sample. Search#PrescribeDesign for more!
Improving communication, information design and decisions support, especially through EHRs/EMRs...
Amol
Utrankar
@AmolUtrankar
24 DAYS
AGO
.@aaronsklar Assembling info. so it’s intuitive + useful to providers + patients alike. [AKA EHRs,
but .. good ones.] #PrescribeDesign
Kat Browning
@BrowningMPH
24 DAYS
AGO
@CatchTheBaby @aaronsklar I'm a health communication specialist and just joined. I find myself
limited with the EHR tools #prescribedesign
Creating new methods and protocols that balance the desire to experiment and learn quickly with the need for
safety and regulatory compliance.
https://storify.com/JulieAGuinn/prescribedesign

13. Aaron Sklar
@aaronsklar
24 DAYS
AGO
A3: When designing a healthcare innovation, patient safety is paramount. How to prototype (and
learn) with confidence? #PrescribeDesign
Doğan Demir
@demirhere
24 DAYS
AGO
Q3: Fail-safe field prototyping exists (esp. for tech startups), why not for health & tech
collaborations? #access #PrescribeDesign
Improving mental health and behavioral health services and systems.
Vanessa Mason
@vanessamason
24 DAYS
AGO
A4: Mental health! Typically underresourced, badly in need of design for greater engagement,
better outcomes #PrescribeDesign
Dennis Boyle
@dennisjboyle
24 DAYS
AGO
++! MT @vanessamason: A4: Mental health! underresourced & badly in need of design for greater
engagement, better outcomes #PrescribeDesign”
Andre Blackman
@mindofandre
24 DAYS
AGO
@dennisjboyle @vanessamason #mentalhealth is definitely badly in need of better design. Keep
an eye on @DivaDocSpeaks #PrescribeDesign
https://storify.com/JulieAGuinn/prescribedesign

14. Addressing a wider range of socio-economic and cultural contexts and needs, both in the US and around the
world.
Vanessa Mason
@vanessamason
24 DAYS
AGO
A3: Medicaid-like populations are forced to use products/services designed for users who know
how to navigate #PrescribeDesign
Nina Pine
@Nina_Pine
24 DAYS
AGO
A3: & more #Health + #Design focused on low-income countries + communities! I don't need 10
apps to track my sleep patterns #PrescribeDesign
Vanessa Carter
@_FaceSA
24 DAYS
AGO
@Nina_Pine A3: Also language barriers #digitalliteracy / #healthliteracy barriers in countries lk
South Africa 11 languages #prescribedesign
Q5.
https://storify.com/JulieAGuinn/prescribedesign

15. AARON SKLAR @AARONSKLAR · 24 DAYS
AGO
#PrescribeDesign TWEETCHAT Q5: (cc: #digitalhealth #healthIT #hcsm #patientengagement #ux
#epatient) pic.twitter.com/YlqJ9wbKki
Q5 generated a wide range of suggestions and requests, here's just a sample. Search#PrescribeDesign for more!
Ruth Ann Crystal, MD
@CatchTheBaby
24 DAYS
AGO
#PrescribeDesign I think for good healthcare design, you need to include all parties- MDs, RNs,
desk secretary, patient, patient's family.
Briana Morgan
@babefromtoyland
24 DAYS
AGO
A5: More healthcare providers at tech/design events, like health hackathons
appsforphilly.org/events/health-… #PrescribeDesign #shamelessplug
Ruth Ann Crystal, MD
@CatchTheBaby
24 DAYS
AGO
Q5- HCPs need time off from clinical activities to participate. For many docs, have so many pt to
see each day, it's hard. #PrescribeDesign
https://storify.com/JulieAGuinn/prescribedesign

16. Amol
Utrankar
@AmolUtrankar
24 DAYS
AGO
#PrescribeDesign: You’re talking about a brand of thinking that’s 100% absent from med training;
build an 'e-curriculum' for it @aaronsklar
Thank You!
To everyone who made this discussion such a success, we can't wait to connect with you all again soon!
Aaron Sklar
@aaronsklar
24 DAYS
AGO
Starting to wrap up a great #PrescribeDesign tweetchat. Please keep the conversation going in our
linkedin group ow.ly/LCiFf
Aaron Sklar
@aaronsklar
24 DAYS
AGO
A5: we are starting a #PrescribeDesign website soon: with content from @joyclee @adamdole
@McCarthyChris @StephHabif & several others!
Aaron Sklar
@aaronsklar
24 DAYS
AGO
BIG thanks to our #PrescribeDesign core team! including @lennynaar @JulieAGuinn
@katiemccurdy @joyclee @McCarthyChris @demirhere @Nina_Pine
https://storify.com/JulieAGuinn/prescribedesign

17. AARON SKLAR @AARONSKLAR · 24 DAYS
AGO
Check out the #PrescribeDesign network bluenod.com/105833 with @aaronsklar @JulieAGuinn
pic.twitter.com/Yh7pycR4TJ
https://storify.com/JulieAGuinn/prescribedesign