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                                                       SPINOVER	
  	
  |	
  	
  DIGITAL	
  MEDIA	
  SERIES	
  
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   .	




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            Mobile  Video  &  Caching	
                         Opportunity	
  assessment	
  


                                 Sujit	
  Mishra	
  
Introduction	
As	
  video	
  streaming	
  and	
  rich	
  media	
  downloads	
  continue	
  to	
  
  flood	
  operator	
  networks,	
  with	
  no	
  end	
  in	
  sight,	
  network	
  
      operators	
  are	
  evaluating	
  and	
  deploying	
  transparent	
  
       Internet	
  caching	
  inside	
  their	
  networks	
  to	
  address	
  a	
  
                  broader	
  range	
  of	
  Internet	
  content.	
  
                                           	
  
 Telcos,	
  carriers,	
  MSOs	
  and	
  ISPs	
  are	
  hard	
  at	
  work	
  building	
  
   out	
  CDN	
  and	
  transparent	
  caching	
  services	
  inside	
  their	
  
                  network	
  for	
  the	
  delivery	
  of	
  video.	
  
Changing  landscapes	
•  TV	
  is	
  no	
  more	
  ‘the	
  entertainment	
  gatekeeper’	
  –	
  consumer	
  wants	
  
   connected	
  experience	
  (seamless	
  between	
  –	
  device,	
  network,	
  
   content)	
  
•  Realtime	
  entertainment	
  is	
  big	
  -­‐	
  *25%	
  of	
  US	
  mobile	
  phone	
  owners	
  watch	
  
    video	
  at	
  least	
  once	
  a	
  week	
  on	
  their	
  phone	
  
•  Tablet	
  users	
  like	
  long-­‐form	
  content	
  -­‐	
  *Thirty-­‐two	
  percent	
  of	
  people	
  who	
  
    watch	
  video	
  on	
  tablets	
  weekly	
  are	
  viewing	
  full-­‐length	
  TV	
  episodes	
  or	
  full-­‐length	
  
    movies	
  
•  Customer	
  experience	
  is	
  critical	
  pillar	
  of	
  differentiation	
  -­‐	
  *49%	
  of	
  
    consumer	
  (in	
  a	
  survey)	
  said	
  they	
  are	
  “very	
  willing”	
  to	
  pay	
  an	
  extra	
  10	
  percent	
  per	
  
    month	
  for	
  higher	
  speeds	
  automatically	
  provisioned	
  to	
  them	
  based	
  on	
  usage	
  to	
  
    improve	
  their	
  QoE	
  
•  The	
  lines	
  are	
  blurring	
  between	
  the	
  roles	
  of	
  over-­‐the-­‐top	
  (OTT)	
  
   providers,	
  network	
  owners	
  and	
  devices	
  manufacturers	
  	
  

     *  Source  :  Yankee  &  various  online  reports
Impact  vs.  opportunity	
                                                       •    Build	
  on-­‐deck	
  3-­‐screen	
  entertainment	
  
•  Increased	
  capital	
  investment	
  to	
               propositions,	
  which	
  becomes	
  more	
  
   build	
  new	
  bandwidth	
  capacity	
  in	
            appealing	
  as	
  consumers	
  get	
  more	
  
   fixed	
  and	
  mobile	
  access,	
                       comfortable	
  watching	
  video	
  on	
  
                                                            smartphones	
  and	
  tablets	
  
   aggregation,	
  backhaul,	
  edge	
  and	
          •    Introduce	
  tiered	
  pricing	
  models	
  that	
  
   core	
  network	
                                        bring	
  customers	
  back	
  to	
  paying	
  for	
  what	
  
•  Increased	
  transit	
  costs,	
  especially	
           they	
  use	
  
   for	
  Tier	
  2/3	
  network	
  operator	
         •    Build	
  their	
  own	
  CDNs	
  to	
  compete	
  for	
  
                                                            CDN	
  retail	
  and	
  wholesale	
  spending	
  and	
  
•  New	
  investments	
  in	
  tiered	
                     optimize	
  existing	
  network	
  investments	
  
   bandwidth	
  pricing	
  and	
  usage	
  caps,	
          for	
  online	
  media	
  delivery	
  
   content	
  caching	
  or	
  traffic	
  shaping	
      •    Leverage	
  their	
  own	
  network	
  footprint	
  
                                                            to	
  cache	
  content	
  closer	
  to	
  users,	
  
•  Enhanced	
  interest	
  in	
  network	
                  increasing	
  perceived	
  QoE	
  by	
  reducing	
  
   optimization	
  solutions	
                              content	
  response	
  times	
  
•  Investments	
  in	
  organic	
  CDN	
               •    Package	
  subscriber	
  intelligence	
  insights	
  
   capabilities	
                                           into	
  usable	
  formats	
  for	
  interested	
  third	
  
                                                            parties	
  such	
  as	
  content	
  owners,	
  
                                                            aggregators	
  and/or	
  advertising	
  agencies	
  
Focus  :  Transparent  caching	
       Transparent	
  caching	
  scores	
  high	
  in	
  network	
  operational	
  
         savings	
  and	
  enhancing	
  perceived	
  QoE.	
  It	
  scores	
  high	
  
                                   because…	
  
	
  
•  Optimizes	
  bandwidth;	
  store	
  and	
  deliver	
  popular	
  OTT	
  Web	
  content	
  
   in	
  caches	
  positioned	
  locally	
  within	
  a	
  service	
  network	
  
•  Brings	
  in	
  better	
  QoE	
  altogether,	
  specially	
  for	
  popular	
  contents	
  
•  They	
  are	
  “transparent”	
  -­‐	
  they	
  do	
  not	
  manipulate	
  content	
  protocols	
  
   or	
  file	
  types,	
  nor	
  do	
  they	
  disrupt	
  business	
  logic	
  for	
  the	
  owners	
  of	
  
   cached	
  content	
  
•  Is	
  low	
  on	
  capital	
  intensity,	
  making	
  it	
  particularly	
  attractive	
  to	
  
   evaluate	
  closely	
  
•  Brings	
  in	
  new	
  revenue	
  opportunities	
  for	
  OTT	
  content	
  monetization	
  
   –	
  guaranteed	
  QoE	
  
History	
       Content	
  caching	
  technology	
  utilized	
  for	
  network	
  
  optimization	
  has	
  been	
  available	
  for	
  many	
  years,	
  and	
  today,	
  
 there	
  are	
  a	
  couple	
  of	
  different	
  types	
  of	
  caching	
  approaches	
  
                                        being	
  used.	
  
	
  
•  Originally	
  for	
  basic	
  web	
  caching	
  –	
  Web	
  pages,	
  HTML	
  files,	
  Web	
  
   objects.	
  	
  
•  Objective	
  :	
  application	
  acceleration	
  &	
  scale	
  
•  Then	
  there	
  are	
  “service	
  specific	
  caching”	
  like	
  “Google	
  cache”	
  
•  Business	
  model	
  :	
  content	
  delivery	
  network	
  (CDN)	
  make	
  their	
  
   money	
  from	
  content	
  publishers	
  who	
  typically	
  pay	
  based	
  on	
  volume	
  
Twist  in  the  tale	
          Content  delivery  network	
                        Network  service  operators	

•  They	
  are	
  paid	
  by	
  content	
               •  Their	
  money	
  comes	
  from	
  their	
  
   publishers	
                                            subscribers	
  
•  Internet	
  bandwidth	
  cost	
  has	
               •  Bandwidth	
  cost	
  inside	
  wireless	
  
   gone	
  much	
  cheaper	
  in	
  last	
                 ecosystem	
  is	
  too	
  high	
  
   decade	
                                             •  Huge	
  investment	
  with	
  hardly	
  any	
  
•  They	
  tend	
  to	
  gain	
  from	
                    return	
  –	
  “non-­‐sustainable	
  
   increasing	
  video	
  traffic	
                          business	
  model”	
  
•  Good	
  job	
  distributing	
  content	
             •  Handle	
  content	
  travel	
  inside	
  
   regionally,	
  until	
  traffic	
  leaves	
  the	
        network	
  service	
  operators	
  until	
  
   CDN	
  servers	
                                        last	
  mile	
  (network	
  edge)	
  
•  Content	
  stored,	
  based	
  on	
                  •  Cache	
  the	
  content,	
  based	
  on	
  
   business	
  agreements	
                                intelligent	
  decisions	
  
Internal-­‐‑CDN  &  Transparent  caching	
       two	
  technologies	
  complement	
  each	
  other	
  in	
  the	
  context	
  of	
  
                     holistic	
  media	
  delivery	
  architecture	
  
•  An	
  internal	
  CDN	
  store,	
  distribute	
  and	
  deliver	
  on-­‐net,	
  premium	
  content	
  such	
  
   as	
  IPTV	
  and	
  mobile	
  video.	
  Within	
  a	
  CDN,	
  a	
  transparent	
  cache	
  is	
  not	
  
   necessary	
  because	
  CDN	
  is	
  used	
  to	
  distribute	
  content	
  it	
  has	
  legal	
  rights	
  to	
  
   cache	
  
•  A	
  combination	
  of	
  internal	
  CDN	
  and/or	
  transparent	
  caching	
  help	
  monetize	
  
   network	
  and	
  IT	
  assets.	
  SPs	
  can	
  monetize	
  their	
  CDN	
  investment	
  by	
  cost-­‐
   effectively	
  distributing	
  their	
  own	
  content	
  or	
  renting	
  capacity	
  to	
  content	
  
   owners	
  in	
  a	
  business	
  model	
  similar	
  to	
  that	
  of	
  stand-­‐alone	
  CDNs	
  such	
  as	
  
   Akamai	
  and	
  Limelight	
  
•  The	
  single	
  biggest	
  driver	
  for	
  SP	
  interest	
  in	
  transparent	
  caches	
  is	
  that	
  they	
  
   bring	
  popular	
  content	
  closer	
  to	
  users	
  in	
  cases	
  where	
  the	
  SP	
  does	
  not	
  have	
  
   the	
  legal	
  right	
  to	
  use	
  its	
  internal	
  CDN	
  for	
  caching	
  HTTP	
  content.	
  This	
  type	
  
   of	
  traffic	
  represents	
  up	
  to	
  80	
  percent	
  of	
  all	
  Web	
  traffic	
  traversing	
  Internet	
  
   peering	
  links.	
  This	
  is	
  particularly	
  important	
  as	
  more	
  IP	
  traffic	
  types	
  move	
  to	
  
   standard	
  HTTP-­‐based	
  delivery	
  models	
  
Solution  segmentation	
                                • Fast	
  ROI	
  for	
  Tier	
  2/3	
  operators	
  with	
       PeerApp,	
  Oversi,	
  
                                  expensive	
  IP	
  transit	
  costs	
  
 Transparent	
                  • Better	
  QoE	
  and	
  cost	
  reduction	
  for	
  
                                                                                                 Bluecoat*,	
  BTI,	
  
                                                                                                 Dialogic,	
  Juniper,	
  
 Caching	
  only	
                Tier-­‐1	
                                                     Verivue,	
  Huawei,	
  	
  




                                • Most	
  Tier	
  1	
  network	
  operators	
  are	
  
                                                                                                Cisco,	
  Juniper,	
  	
  
Internal	
  CDN	
  &	
            pursing	
  internal	
  CDN	
  strategies	
  to	
  
                                  lower	
  opex	
  costs	
  to	
  deliver	
  their	
  own	
     Edgeware,	
  Verivue,	
  
  transparent	
                   rich	
  media	
  services	
  and	
  position	
                Huawei,	
  ZTE,	
  
                                  themselves	
  to	
  offer	
  CDN	
  services	
  to	
  
    caching	
                     enterprise	
  customer	
  
                                                                                                AlcatelLucent,	
  
                                                                                                Azuki,	
  Skytide	
  	
  


  Consumers	
  want	
  the	
  freedom	
  of	
  the	
  internet	
  but	
  with	
  the	
  QoS	
  of	
  
      walled	
  garden	
  services.	
  Telcos	
  can	
  deliver	
  that	
  promise	
  
  *  Bluecoat  is  bought  over  by  Thoma  Bravo
Future	




*  Img  source  :  JS  ref  doc
Transparent  caching  –  QoE/RT*	
                                                                                 *	
  RT	
  –	
  Response	
  Time	
  

The	
  global	
  transparent	
  caching	
  market	
  is	
  poised	
  
for	
  robust	
  growth	
  driven	
  by	
  an	
  increased	
  demand	
  
for	
  web	
  based	
  video.	
  	
  
	
  
Still	
  in	
  its	
  infancy,	
  the	
  market's	
  worldwide	
  
revenues	
  should	
  equal	
  just	
  over	
  $140M	
  in	
  Yr-­‐2011	
  
and	
  is	
  expected	
  to	
  grow	
  at	
  a	
  compound	
  annual	
  
growth	
  rate	
  of	
  39.3%	
  from	
  2010	
  to	
  2014	
  to	
  reach	
  
over	
  $400M	
  dollars	
  in	
  revenues	
  by	
  2014	
  

*	
  Frost	
  &	
  Sullivan	
  
Transparent  caching  :  Must  have  feature	
1	
                       •    Should	
  cache	
  :	
  most-­‐viewed/viral,	
  potential-­‐viral;	
  in	
  multi-­‐codec,	
  multi-­‐size,	
  
                               multi-­‐device	
  prof	
  	
  
                          •    Should	
  keep	
  unique	
  copy	
  of	
  content	
  for	
  different	
  URL	
  
                          •    Should	
  do	
  “Prefix	
  caching”	
  -­‐	
  where	
  initial	
  portions	
  of	
  videos	
  are	
  cached	
  to	
  
                               reduce	
  playback	
  latency.	
  
        SMART	
  




                          •    Should	
  do	
  “Segmented	
  caching”	
  –	
  with	
  the	
  basic	
  minimum	
  implementation	
  of	
  
                               “popularity-­‐based	
  segmented	
  caching”,	
  where	
  caching	
  of	
  entire	
  videos	
  is	
  
                               dynamically	
  managed	
  based	
  on	
  popularity	
  predictions.	
  
                          •    Should	
  do	
  “caching	
  with	
  network	
  DVR	
  like	
  seek	
  functionality	
  
                          •    Must	
  support	
  multiple	
  protocols	
  and	
  content	
  types	
  :	
  HTTP	
  video,	
  HTTP-­‐based	
  
                               file	
  sharing,	
  Adobe,	
  QuickTime,	
  Silverlight,	
  real-­‐time	
  messaging	
  protocol	
  
                               (RTMP)	
  and	
  real-­‐time	
  streaming	
  protocol	
  (RTSP)	
  


2	
                       •    Should	
  not	
  impact	
  any	
  application	
  or	
  service	
  logic,	
  meaning	
  critical	
  functions	
  
        TRANSPARENT	
  




                               like	
  authorization	
  and	
  click-­‐thru	
  impressions	
  are	
  preserved	
  so	
  as	
  not	
  to	
  impact	
  
                               OTT/content	
  business	
  models	
  
                          •    Should	
  not	
  serve	
  stale	
  content	
  or	
  content	
  that	
  has	
  been	
  removed	
  from	
  the	
  
                               Internet	
  
Transparent  caching  :  Must  have  feature	
3	
                               •      Rules	
  should	
  be	
  controlled	
  within	
  the	
  realm	
  of	
  its	
  network	
  operations.	
  
        BUSINESS	
  PROCESS	
  


                                         Allowing	
  SPs	
  to	
  determine	
  the	
  speed	
  at	
  which	
  content	
  should	
  be	
  accelerated	
  
                                         while	
  being	
  mindful	
  of	
  congesting	
  downstream	
  elements	
  in	
  the	
  network.	
  	
  
                                  •      Should	
  allow	
  SPs	
  to	
  manage	
  –	
  “white-­‐listing	
  /	
  black-­‐listing”	
  of	
  URL	
  (content	
  
                                         source,	
  request	
  source/subscriber)	
  and	
  specific	
  content	
  or	
  content	
  genre/
                                         category	
  	
  
                                  •      Should	
  allow	
  SPs	
  to	
  define	
  :	
  “house-­‐keeping	
  rules	
  -­‐	
  
                                           o  For	
  cache	
  time	
  to	
  expire	
  	
  
                                           o  Content	
  cache	
  hit	
  vs.	
  content	
  cache	
  level	
  
                                           o  Clean-­‐up/purging	
  rules	
  
                                  •      Should	
  allow	
  SPs	
  to	
  configure	
  :	
  content	
  sync	
  rules	
  between	
  master	
  &	
  cache	
  
                                         content	
  serving	
  nodes;	
  manage	
  ACCP	
  (access	
  control	
  for	
  content	
  copy)	
  

4	
  
        ARCHITECTURE	
  




                                  •      Should	
  support	
  “distributed	
  &	
  hierarchical	
  –architecture”	
  (for	
  broadband),	
  
                                         and	
  “distributed-­‐arch”	
  (for	
  wireless/IP-­‐Core)	
  	
  
                                  •      Should	
  support	
  “transparent	
  in-­‐band	
  architecture”	
  :	
  where	
  the	
  session	
  
                                         between	
  the	
  subscriber	
  and	
  origin	
  would	
  be	
  preserved,	
  but	
  requested	
  objects	
  
                                         are	
  cached	
  or	
  served	
  from	
  cache	
  based	
  on	
  analysis	
  performed	
  by	
  the	
  cache	
  
                                         system	
  	
  
                                  	
                                                                                                                             …	
  
Transparent  caching  :  Must  have  feature	
…                          •    Traffic	
  for	
  “transparent	
  in-­‐band	
  cache	
  systems”	
  would	
  be	
  redirected	
  using	
  :	
  
                                  o    policy-­‐based	
  routing	
  (PBR)	
  	
  
                                  o    deep	
  packet	
  inspection	
  solution	
  
        ARCHITECTURE	
  



                                  o    Web	
  Cache	
  Communication	
  Protocol	
  (WCCP)	
  	
  
                                  o    application	
  load	
  balancing	
  equipment	
  

                           •    Should	
  support	
  “transparent	
  in-­‐band	
  architecture”	
  :	
  where	
  border	
  gateway	
  
                                protocol	
  (BGP)	
  or	
  static	
  routing,	
  is	
  would	
  direct	
  request	
  traffic	
  to	
  a	
  cache	
  
                                manager,	
  where	
  request	
  is	
  analyzed	
  and	
  based	
  on	
  an	
  algorithmic	
  decision,	
  a	
  
                                specific	
  content	
  request	
  is	
  directed	
  to	
  a	
  cache	
  server	
  that	
  has	
  the	
  object	
  in	
  
                                storage	
  to	
  serve	
  the	
  object.	
  In	
  the	
  event	
  that	
  the	
  requested	
  content	
  is	
  not	
  
                                available,	
  the	
  cache	
  manager	
  would	
  forwards	
  the	
  request	
  to	
  the	
  origin	
  and	
  the	
  
                                content	
  would	
  flow	
  directly	
  from	
  the	
  origin	
  to	
  the	
  requester.	
  And	
  it	
  would	
  tell	
  
                                a	
  cache	
  server	
  to	
  retrieve	
  the	
  content	
  from	
  the	
  Internet	
  for	
  the	
  next	
  user.	
  	
  
                                Cache	
  managers	
  (masters)	
  would	
  be	
  centrally	
  located.	
  

5	
                        •    Should	
  have	
  QoE	
  agent,	
  continuously	
  monitoring	
  and	
  measuring	
  following,	
  
                                and	
  accordingly	
  system	
  should	
  optimize	
  itself	
  automatically	
  :	
  
        QoE	
  




                                  o  Perceptual	
  quality	
  (as	
  user	
  would	
  see)	
  of	
  content	
  available	
  in	
  cache	
  
                                  o  Quality	
  measurement	
  of	
  content	
  received	
  from	
  source	
  vs.	
  cached	
  vs.	
  stream	
  downwards	
  
                                  o  Quality	
  measurement	
  of	
  content	
  served	
  directly	
  from	
  source	
  to	
  end-­‐device,	
  passing	
  
                                     through	
  cache	
  manager	
  
Transparent  caching  :  Must  have  feature	
6	
                             •    System	
  should	
  log	
  every	
  metadata	
  of	
  request,	
  response	
  into	
  database	
  and	
  
                                     CDR	
  
                                •    System	
  should	
  allow	
  data-­‐query	
  interface	
  &	
  API	
  for	
  “Business	
  intelligence	
  and	
  
        STATS	
  &	
  OAM	
  



                                     analytics”	
  
                                •    System	
  should	
  provide	
  some	
  real-­‐time	
  information	
  on	
  via	
  dynamic	
  UI	
  
                                     (browser-­‐based)	
  
                                      o  Cache	
  gain	
  details	
  (The	
  ratio	
  between	
  Cache	
  Output	
  and	
  Cache	
  Input).	
  A	
  higher	
  Cache	
  
                                         Gain	
  indicates	
  higher	
  cache	
  efficiency	
  
                                      o  Cache	
  hit	
  ratio	
  
                                •    System	
  should	
  allow	
  –	
  Network	
  management	
  &	
  OAM	
  stuff,	
  along	
  with	
  SNMP	
  
                                     support.	
  
Disruptions  &  threats	
•  If	
  major	
  OTT	
  or	
  virtual	
  MSOs,	
  starts	
  encrypting	
  content	
  while	
  streaming	
  
   downstream	
  –	
  caching	
  then	
  solves	
  only	
  a	
  part	
  of	
  problem	
  
•  OTT	
  never	
  liked	
  middleman	
  between	
  his	
  customer	
  and	
  himself	
  –	
  as	
  they	
  
   are	
  scared	
  of	
  missing	
  valuable	
  behavioral	
  &	
  analytical	
  data	
  of	
  their	
  end-­‐
   users	
  
      o  OTT	
  would	
  continue	
  changing	
  HTTP	
  header	
  parameters,	
  URL	
  and	
  their	
  metadata	
  encoding	
  
         schemes	
  
•  Video	
  advertising	
  on	
  mobile	
  videos	
  would	
  make	
  life	
  of	
  cache	
  middleman	
  
   more	
  difficult	
  
•  DMCA	
  (Digital	
  Millennium	
  Copyright	
  Act)	
  and	
  related	
  EU	
  copyright	
  act,	
  
   doesn’t	
  define	
  very	
  clearly	
  the	
  copyright	
  rules	
  for	
  mobile	
  internet,	
  as	
  was	
  
   originally	
  done	
  for	
  ISP	
  (open	
  internet)	
  	
  
What’s  happening  in  the  field?	
•  Alcatel	
  partners	
  with	
  Bluecoat	
  to	
  deliver	
  comprehensive	
  “internal-­‐CDN	
  and	
  
   transparent	
  caching	
  solution”	
  to	
  a	
  tier-­‐1	
  telecom	
  operator.	
  (Note	
  :	
  Alcatel	
  
    acquired	
  Velocix,	
  which	
  got	
  them	
  media	
  delivery	
  infrastructure	
  capabilities	
  and	
  real-­‐world	
  
    experience	
  in	
  running	
  a	
  CDN	
  business)	
  
•  EdgeCast	
  and	
  PeerApp	
  Team	
  Up	
  To	
  Combine	
  CDN	
  With	
  Transparent	
  
   Caching	
  
•  True	
  Internet	
  selects	
  Oversi	
  OverCache	
  for	
  its	
  superior	
  performance,	
  
   scalability	
  and	
  Out-­‐of-­‐Band	
  architecture	
  (reaches	
  100	
  Gbps	
  of	
  net	
  cache	
  
   out	
  capacity)	
  
•  Oversi	
  Signs	
  Nine	
  New	
  Customers	
  in	
  Latin	
  America	
  
•  Verivue	
  Joins	
  itaas,	
  RGB	
  Networks	
  and	
  Verimatrix	
  to	
  Ease	
  Deployment	
  of	
  
   Live	
  Video	
  Streaming	
  to	
  Multiple	
  Screens	
  
Snapshot  :  EdgeCast  &  PeerApp
Thank  you.	
      Sujit	
  Mishra	
  
 Sujit@spinover.com	
  
   New	
  Delhi,	
  India	
  
               	
  

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Digital media Series - caching & opportunity landscape - mobile video

  • 1. . . SPINOVER    |    DIGITAL  MEDIA  SERIES   . . . .   Mobile  Video  &  Caching Opportunity  assessment   Sujit  Mishra  
  • 2. Introduction As  video  streaming  and  rich  media  downloads  continue  to   flood  operator  networks,  with  no  end  in  sight,  network   operators  are  evaluating  and  deploying  transparent   Internet  caching  inside  their  networks  to  address  a   broader  range  of  Internet  content.     Telcos,  carriers,  MSOs  and  ISPs  are  hard  at  work  building   out  CDN  and  transparent  caching  services  inside  their   network  for  the  delivery  of  video.  
  • 3. Changing  landscapes •  TV  is  no  more  ‘the  entertainment  gatekeeper’  –  consumer  wants   connected  experience  (seamless  between  –  device,  network,   content)   •  Realtime  entertainment  is  big  -­‐  *25%  of  US  mobile  phone  owners  watch   video  at  least  once  a  week  on  their  phone   •  Tablet  users  like  long-­‐form  content  -­‐  *Thirty-­‐two  percent  of  people  who   watch  video  on  tablets  weekly  are  viewing  full-­‐length  TV  episodes  or  full-­‐length   movies   •  Customer  experience  is  critical  pillar  of  differentiation  -­‐  *49%  of   consumer  (in  a  survey)  said  they  are  “very  willing”  to  pay  an  extra  10  percent  per   month  for  higher  speeds  automatically  provisioned  to  them  based  on  usage  to   improve  their  QoE   •  The  lines  are  blurring  between  the  roles  of  over-­‐the-­‐top  (OTT)   providers,  network  owners  and  devices  manufacturers     *  Source  :  Yankee  &  various  online  reports
  • 4. Impact  vs.  opportunity •  Build  on-­‐deck  3-­‐screen  entertainment   •  Increased  capital  investment  to   propositions,  which  becomes  more   build  new  bandwidth  capacity  in   appealing  as  consumers  get  more   fixed  and  mobile  access,   comfortable  watching  video  on   smartphones  and  tablets   aggregation,  backhaul,  edge  and   •  Introduce  tiered  pricing  models  that   core  network   bring  customers  back  to  paying  for  what   •  Increased  transit  costs,  especially   they  use   for  Tier  2/3  network  operator   •  Build  their  own  CDNs  to  compete  for   CDN  retail  and  wholesale  spending  and   •  New  investments  in  tiered   optimize  existing  network  investments   bandwidth  pricing  and  usage  caps,   for  online  media  delivery   content  caching  or  traffic  shaping   •  Leverage  their  own  network  footprint   to  cache  content  closer  to  users,   •  Enhanced  interest  in  network   increasing  perceived  QoE  by  reducing   optimization  solutions   content  response  times   •  Investments  in  organic  CDN   •  Package  subscriber  intelligence  insights   capabilities   into  usable  formats  for  interested  third   parties  such  as  content  owners,   aggregators  and/or  advertising  agencies  
  • 5. Focus  :  Transparent  caching Transparent  caching  scores  high  in  network  operational   savings  and  enhancing  perceived  QoE.  It  scores  high   because…     •  Optimizes  bandwidth;  store  and  deliver  popular  OTT  Web  content   in  caches  positioned  locally  within  a  service  network   •  Brings  in  better  QoE  altogether,  specially  for  popular  contents   •  They  are  “transparent”  -­‐  they  do  not  manipulate  content  protocols   or  file  types,  nor  do  they  disrupt  business  logic  for  the  owners  of   cached  content   •  Is  low  on  capital  intensity,  making  it  particularly  attractive  to   evaluate  closely   •  Brings  in  new  revenue  opportunities  for  OTT  content  monetization   –  guaranteed  QoE  
  • 6. History Content  caching  technology  utilized  for  network   optimization  has  been  available  for  many  years,  and  today,   there  are  a  couple  of  different  types  of  caching  approaches   being  used.     •  Originally  for  basic  web  caching  –  Web  pages,  HTML  files,  Web   objects.     •  Objective  :  application  acceleration  &  scale   •  Then  there  are  “service  specific  caching”  like  “Google  cache”   •  Business  model  :  content  delivery  network  (CDN)  make  their   money  from  content  publishers  who  typically  pay  based  on  volume  
  • 7. Twist  in  the  tale Content  delivery  network Network  service  operators •  They  are  paid  by  content   •  Their  money  comes  from  their   publishers   subscribers   •  Internet  bandwidth  cost  has   •  Bandwidth  cost  inside  wireless   gone  much  cheaper  in  last   ecosystem  is  too  high   decade   •  Huge  investment  with  hardly  any   •  They  tend  to  gain  from   return  –  “non-­‐sustainable   increasing  video  traffic   business  model”   •  Good  job  distributing  content   •  Handle  content  travel  inside   regionally,  until  traffic  leaves  the   network  service  operators  until   CDN  servers   last  mile  (network  edge)   •  Content  stored,  based  on   •  Cache  the  content,  based  on   business  agreements   intelligent  decisions  
  • 8. Internal-­‐‑CDN  &  Transparent  caching two  technologies  complement  each  other  in  the  context  of   holistic  media  delivery  architecture   •  An  internal  CDN  store,  distribute  and  deliver  on-­‐net,  premium  content  such   as  IPTV  and  mobile  video.  Within  a  CDN,  a  transparent  cache  is  not   necessary  because  CDN  is  used  to  distribute  content  it  has  legal  rights  to   cache   •  A  combination  of  internal  CDN  and/or  transparent  caching  help  monetize   network  and  IT  assets.  SPs  can  monetize  their  CDN  investment  by  cost-­‐ effectively  distributing  their  own  content  or  renting  capacity  to  content   owners  in  a  business  model  similar  to  that  of  stand-­‐alone  CDNs  such  as   Akamai  and  Limelight   •  The  single  biggest  driver  for  SP  interest  in  transparent  caches  is  that  they   bring  popular  content  closer  to  users  in  cases  where  the  SP  does  not  have   the  legal  right  to  use  its  internal  CDN  for  caching  HTTP  content.  This  type   of  traffic  represents  up  to  80  percent  of  all  Web  traffic  traversing  Internet   peering  links.  This  is  particularly  important  as  more  IP  traffic  types  move  to   standard  HTTP-­‐based  delivery  models  
  • 9. Solution  segmentation • Fast  ROI  for  Tier  2/3  operators  with   PeerApp,  Oversi,   expensive  IP  transit  costs   Transparent   • Better  QoE  and  cost  reduction  for   Bluecoat*,  BTI,   Dialogic,  Juniper,   Caching  only   Tier-­‐1   Verivue,  Huawei,     • Most  Tier  1  network  operators  are   Cisco,  Juniper,     Internal  CDN  &   pursing  internal  CDN  strategies  to   lower  opex  costs  to  deliver  their  own   Edgeware,  Verivue,   transparent   rich  media  services  and  position   Huawei,  ZTE,   themselves  to  offer  CDN  services  to   caching   enterprise  customer   AlcatelLucent,   Azuki,  Skytide     Consumers  want  the  freedom  of  the  internet  but  with  the  QoS  of   walled  garden  services.  Telcos  can  deliver  that  promise   *  Bluecoat  is  bought  over  by  Thoma  Bravo
  • 10. Future *  Img  source  :  JS  ref  doc
  • 11. Transparent  caching  –  QoE/RT* *  RT  –  Response  Time   The  global  transparent  caching  market  is  poised   for  robust  growth  driven  by  an  increased  demand   for  web  based  video.       Still  in  its  infancy,  the  market's  worldwide   revenues  should  equal  just  over  $140M  in  Yr-­‐2011   and  is  expected  to  grow  at  a  compound  annual   growth  rate  of  39.3%  from  2010  to  2014  to  reach   over  $400M  dollars  in  revenues  by  2014   *  Frost  &  Sullivan  
  • 12. Transparent  caching  :  Must  have  feature 1   •  Should  cache  :  most-­‐viewed/viral,  potential-­‐viral;  in  multi-­‐codec,  multi-­‐size,   multi-­‐device  prof     •  Should  keep  unique  copy  of  content  for  different  URL   •  Should  do  “Prefix  caching”  -­‐  where  initial  portions  of  videos  are  cached  to   reduce  playback  latency.   SMART   •  Should  do  “Segmented  caching”  –  with  the  basic  minimum  implementation  of   “popularity-­‐based  segmented  caching”,  where  caching  of  entire  videos  is   dynamically  managed  based  on  popularity  predictions.   •  Should  do  “caching  with  network  DVR  like  seek  functionality   •  Must  support  multiple  protocols  and  content  types  :  HTTP  video,  HTTP-­‐based   file  sharing,  Adobe,  QuickTime,  Silverlight,  real-­‐time  messaging  protocol   (RTMP)  and  real-­‐time  streaming  protocol  (RTSP)   2   •  Should  not  impact  any  application  or  service  logic,  meaning  critical  functions   TRANSPARENT   like  authorization  and  click-­‐thru  impressions  are  preserved  so  as  not  to  impact   OTT/content  business  models   •  Should  not  serve  stale  content  or  content  that  has  been  removed  from  the   Internet  
  • 13. Transparent  caching  :  Must  have  feature 3   •  Rules  should  be  controlled  within  the  realm  of  its  network  operations.   BUSINESS  PROCESS   Allowing  SPs  to  determine  the  speed  at  which  content  should  be  accelerated   while  being  mindful  of  congesting  downstream  elements  in  the  network.     •  Should  allow  SPs  to  manage  –  “white-­‐listing  /  black-­‐listing”  of  URL  (content   source,  request  source/subscriber)  and  specific  content  or  content  genre/ category     •  Should  allow  SPs  to  define  :  “house-­‐keeping  rules  -­‐   o  For  cache  time  to  expire     o  Content  cache  hit  vs.  content  cache  level   o  Clean-­‐up/purging  rules   •  Should  allow  SPs  to  configure  :  content  sync  rules  between  master  &  cache   content  serving  nodes;  manage  ACCP  (access  control  for  content  copy)   4   ARCHITECTURE   •  Should  support  “distributed  &  hierarchical  –architecture”  (for  broadband),   and  “distributed-­‐arch”  (for  wireless/IP-­‐Core)     •  Should  support  “transparent  in-­‐band  architecture”  :  where  the  session   between  the  subscriber  and  origin  would  be  preserved,  but  requested  objects   are  cached  or  served  from  cache  based  on  analysis  performed  by  the  cache   system       …  
  • 14. Transparent  caching  :  Must  have  feature … •  Traffic  for  “transparent  in-­‐band  cache  systems”  would  be  redirected  using  :   o  policy-­‐based  routing  (PBR)     o  deep  packet  inspection  solution   ARCHITECTURE   o  Web  Cache  Communication  Protocol  (WCCP)     o  application  load  balancing  equipment   •  Should  support  “transparent  in-­‐band  architecture”  :  where  border  gateway   protocol  (BGP)  or  static  routing,  is  would  direct  request  traffic  to  a  cache   manager,  where  request  is  analyzed  and  based  on  an  algorithmic  decision,  a   specific  content  request  is  directed  to  a  cache  server  that  has  the  object  in   storage  to  serve  the  object.  In  the  event  that  the  requested  content  is  not   available,  the  cache  manager  would  forwards  the  request  to  the  origin  and  the   content  would  flow  directly  from  the  origin  to  the  requester.  And  it  would  tell   a  cache  server  to  retrieve  the  content  from  the  Internet  for  the  next  user.     Cache  managers  (masters)  would  be  centrally  located.   5   •  Should  have  QoE  agent,  continuously  monitoring  and  measuring  following,   and  accordingly  system  should  optimize  itself  automatically  :   QoE   o  Perceptual  quality  (as  user  would  see)  of  content  available  in  cache   o  Quality  measurement  of  content  received  from  source  vs.  cached  vs.  stream  downwards   o  Quality  measurement  of  content  served  directly  from  source  to  end-­‐device,  passing   through  cache  manager  
  • 15. Transparent  caching  :  Must  have  feature 6   •  System  should  log  every  metadata  of  request,  response  into  database  and   CDR   •  System  should  allow  data-­‐query  interface  &  API  for  “Business  intelligence  and   STATS  &  OAM   analytics”   •  System  should  provide  some  real-­‐time  information  on  via  dynamic  UI   (browser-­‐based)   o  Cache  gain  details  (The  ratio  between  Cache  Output  and  Cache  Input).  A  higher  Cache   Gain  indicates  higher  cache  efficiency   o  Cache  hit  ratio   •  System  should  allow  –  Network  management  &  OAM  stuff,  along  with  SNMP   support.  
  • 16. Disruptions  &  threats •  If  major  OTT  or  virtual  MSOs,  starts  encrypting  content  while  streaming   downstream  –  caching  then  solves  only  a  part  of  problem   •  OTT  never  liked  middleman  between  his  customer  and  himself  –  as  they   are  scared  of  missing  valuable  behavioral  &  analytical  data  of  their  end-­‐ users   o  OTT  would  continue  changing  HTTP  header  parameters,  URL  and  their  metadata  encoding   schemes   •  Video  advertising  on  mobile  videos  would  make  life  of  cache  middleman   more  difficult   •  DMCA  (Digital  Millennium  Copyright  Act)  and  related  EU  copyright  act,   doesn’t  define  very  clearly  the  copyright  rules  for  mobile  internet,  as  was   originally  done  for  ISP  (open  internet)    
  • 17. What’s  happening  in  the  field? •  Alcatel  partners  with  Bluecoat  to  deliver  comprehensive  “internal-­‐CDN  and   transparent  caching  solution”  to  a  tier-­‐1  telecom  operator.  (Note  :  Alcatel   acquired  Velocix,  which  got  them  media  delivery  infrastructure  capabilities  and  real-­‐world   experience  in  running  a  CDN  business)   •  EdgeCast  and  PeerApp  Team  Up  To  Combine  CDN  With  Transparent   Caching   •  True  Internet  selects  Oversi  OverCache  for  its  superior  performance,   scalability  and  Out-­‐of-­‐Band  architecture  (reaches  100  Gbps  of  net  cache   out  capacity)   •  Oversi  Signs  Nine  New  Customers  in  Latin  America   •  Verivue  Joins  itaas,  RGB  Networks  and  Verimatrix  to  Ease  Deployment  of   Live  Video  Streaming  to  Multiple  Screens  
  • 18. Snapshot  :  EdgeCast  &  PeerApp
  • 19. Thank  you. Sujit  Mishra   Sujit@spinover.com   New  Delhi,  India