1. 20 MDG Now Accepting Retiree TRICARE Prime Enrollment Applications
By: Ms. Nancy Martin, 20 Medical Group TRICARE Liaison
The 20th Medical Group is very pleased to announce acceptance of retiree and retired family member
applications for enrollment to a Primary Care Manager (PCM) in our facility when beneficiaries enroll in
TRICARE Prime. New patients will be required to complete a health assessment questionnaire for review by
the medical staff. The purpose of this review is to ensure we assign each patient to a provider who can deliver
the proper level of care to afford you the best medical care possible.
Due to PCM manning issues, retiree enrollment into the 20th Medical Group was halted in 2010. This
action ensured our PCMs were available to provide immediate care to our Active Duty patients, as directed by
the Department of Defense. Now that provider and nursestaffing have stabilized, the 20th Medical Group has
the capacity to accept new enrollees while maintaining appropriate appointment access standards.
Retirees and their family members should also be aware of the 20th Medical Group’s mandatory
enrollment policy which took effect 22 Jan 13. This policy requires any patient who elects to enroll in TRICARE
Prime and lives within a 20 minute driving time to our facility, to enroll to the 20th Medical Group. Patients
who fit this category and believe there is a medical reason why they should be enrolled to a civilian PCM have
the ability to request an enrollment waiver. The waiver will be reviewed by the 20th Medical Group and the
patient will be notified of the determination.
For more information regarding retiree TRICARE Prime enrollment, please contact the Patient
Administration office at 895-6228 or visit the TRICARE Service Center, building 1051, between the hours of
0730-1630, Monday through Friday. In addition, beneficiaries can learn much more about the 20th Medical
Group such as clinic hours of operation, appointments and TRICARE On-Line enrollment by visiting the facility’s
webpage at http://www.shaw.af.mil/units/medicalservices/index.asp or Facebook at
http://www.facebook.com/20thmedicalgroup?ref=hl.
We want YOU to make the 20th Medical Group YOUR Medical Home where we are dedicated to
providing quality medical care in a caring environment!