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China's luxury market experienced a strong rebound in 2023 after a
decline caused by Covid-19 in 2022. However, the recovery was
tempered by the current economic climate and the restart of overseas
shopping. As the market transitions to a normalized post-Covid growth
phase, uncertainties remain regarding the speed at which consumer
confidence will resume and the extent to which luxury shopping will
return overseas.
2023 China Luxury Goods Market:
A Year of Recovery and Transition
Copyright © 2024 Bain & Company, Inc. All rights reserved.
Authors and acknowledgments
Bruno Lannes is a partner with Bain & Company’s Consumer Products and Retail practices and is
based in Shanghai. You can contact him at bruno.lannes@bain.com.
Weiwei Xing is a partner with Bain & Company’s Consumer Products and Retail practices in Greater
China and is based in Hong Kong. You can contact her at weiwei.xing@bain.com.
The authors are grateful for all those who contributed to this report, especially Kate Liu, a senior
manager in Bain’s Shanghai office, and Lucy Xing, an associate consultant in Bain’s Beijing office.
2023 China Luxury Goods Market: A Year of Recovery and Transition
1
Figure 1: The mainland China luxury market is predicted to grow ~12% in 2023, not fully back to
its 2021 level because of the current economic environment and overseas luxury shopping
Sources: Bain-Altagamma 2023 Worldwide Luxury Market Monitor; Bain analysis
Mainland China personal luxury market (B RMB)
0
100
200
300
400
500
2011 12 13 14 15 16 17 18 19 20 23E
22
21
CAGR
2022–23E
~12%
~5% CAGR
~40% CAGR ~(1%) CAGR
Covid-19 restrictions were
lifted at the end of 2022,
leading to social and economic
activities resumption in 2023
China’s luxury market has not
fully recovered to its 2021
level, primarily because of the
current economic environment
and overseas luxury shopping
There are significant growth
differences across brands:
About half of the leading
brands, along with multiple
niche brands, have recovered
their 2021 sales levels.
1
At a Glance
In 2023, China’s luxury market saw a 12% yearly increase, recovering from the previous
year’s decline due to Covid-19 but landing slightly below 2021’s record level.
While China’s long-term fundamentals for luxury consumption remain robust, there are near-
term uncertainties. It is projected that China’s luxury market will experience mid-single-digit
growth in 2024.
Over the span of five years, from 2017 to 2021, China’s luxury market tripled in size. However, the
boom came to an end in 2022 due to the impact of Covid-19, resulting in a double-digit decline in
annual growth rate. The lifting of Covid restrictions in December 2022 paved the way for the
resumption of social and economic activities in 2023. Consequently, the market witnessed a
significant rebound, with an estimated year-on-year growth of 12% (see Figure 1).
2023 China Luxury Goods Market: A Year of Recovery and Transition
2
Sources: Bain-Altagamma 2023 Worldwide Luxury Market Monitor; financial reports; Bain analysis
Mainland China personal luxury market year-over-year
growth rate by quarter
50%
10%–15%
Q1 2023 Q2 2023 Q3 2023 Q4 2023
30%–35%
(5)%–(10)%
10%–15%
40
30
20
10
0
–10
–20
A year of contrast
Significant growth differences across
brands
Strong H1 due to Covid-19 in Q2 2022
Weak H2 partly driven by deteriorated
consumer sentiment and a high
comparable base in Q3
Consumers stick to iconic brands and
products
Brands with higher concentrations of
VICs (Very Important Customers) fared
better
Some niche brands also achieved stellar
performance
Cost of doing business is increasing; the
larger brands have greater capability and
resources
Figure 2: 2023 was a year of contrast, with H1 rebounding strongly, especially in Q2, while H2 was
much more muted
The year 2023 presented a stark contrast in performance, with a strong rebound in the first half (H1)
followed by a more subdued second half (H2) (see Figure 2). The robust performance in H1 can be
attributed to the low base created by the lockdowns in the second quarter of 2022, which set the
stage for a significant rebound. However, H2 witnessed weaker growth, primarily driven by a decline
in consumer sentiment and a high comparable base in the third quarter. It is expected that
December will experience a strong rebound, as there was limited shopping activity in the previous
December due to the lifting of restrictions.
All categories within the luxury market in China experienced a rebound in 2023. The beauty
category saw solid growth of approximately 8%, driven by strong momentum in fragrances and
makeup (see Figure 3). Fashion and lifestyle, leather goods, and jewelry also rebounded nicely, with
growth rates ranging from 10% to 20%. However, the leather goods category was slightly softer
compared to other categories, as consumers focused more on the lower-price bag segment. The
watches category saw the softest rebound, with growth rates ranging from 5% to 10%, driven by the
polarization of brands.
2023 China Luxury Goods Market: A Year of Recovery and Transition
3
Sources: Bain-Altagamma 2023 Worldwide Luxury Market Monitor; financial reports; Bain analysis
Mainland China personal luxury market year-over-year growth by category
2020–21 2021–22 2022–23E
20%–25%
40%–45%
45%–50%
50%–60%
30%–35%
5%–10%
15%–20%
10%–15%
15%–20%
8%
(6)%
Beauty Fashion and
lifestyle
Leather
goods
Jewelry Watches
(15)%–(20)%
(10)%–(15)% (10)%–(15)%
(20)%–(25)%
Beauty saw solid growth,
driven by strong momentum in
fragrances and makeup
Fashion and lifestyle,
leather goods, and jewelry
rebounded nicely, with
leather goods slightly softer
than other categories due to
consumers’ focus on bags’
lower price segment
Watches saw the softest
rebound with contrasted per-
formance across brands
Figure 3: All luxury categories rebounded—beauty, fashion, jewelry, and leather goods saw strong
growth, while watches continue to lag other categories
3
In 2022, the concentration of Very Important Customers (VICs) increased as a result of reduced
shopping mall traffic. However, in 2023, shopping malls saw a significant rebound in both VIC and
non-VIC traffic. While conversion and average spending for non-VIC consumers declined, VICs
continued to exhibit strong performance in these metrics.
Hainan duty-free sales declined by approximately 30% in 2022. In 2023, Hainan’s duty-free sales
grew by about 25%, though not back to their 2021 level (see Figure 4). This rebound can be attributed
to the return of many tourists, which was a direct result of the recovery in domestic travel and the
stimulus measures implemented by the Hainan government. It is worth noting that although the
traffic increased, the number of duty-free shoppers did not grow as significantly, indicating a
reduced conversion rate. Additionally, the average spending per shopper decreased by more than
25%, likely due to lower discount levels, less Daigou activity, and an increased rationality among
consumers.
To summarize, China’s luxury market has experienced a double-digit rebound, although it’s not yet
back to the historical high of 2021. This can be attributed to factors such as low consumer
confidence, a slower-than-expected economic recovery, and Chinese consumers’ return to luxury
shopping overseas.
2023 China Luxury Goods Market: A Year of Recovery and Transition
4
Sources: Haikou Custom; Ministry of Culture and Tourism; literature research; financial reports; analyst reports; Bain analysis
A strong rebound in
tourists drove the
rebound in sales, a
direct result of
domestic travel
recovery and the
Hainan government’s
stimulus
In 2023, conversion
and average spending
decreased vs. 2021,
both likely due to lower
discount levels, less
Daigou activity, and
increased rationality in
consumption
Mainland China personal luxury sales (B RMB)
Hainan duty-free sales as share of total market:
Others
Hainan duty-free sales
CAGR
18–21
2018
21–22 22–23E
19 20 21 22 23E
36% (11)% ~11%
70% (29)% ~25%
39% (13)% ~12%
6% 6% 8% 11% 9% 10%
Figure 4: Duty-free sales in Hainan rebounded in 2023, benefiting from domestic travel recovery,
and the Hainan government’s stimulus
4
When examining the growth differences across brands, it becomes evident that about half of the
leading brands, as well as several niche brands, have managed to recover their 2021 sales levels.
Several factors have contributed to the success of these brands:
• Brands with iconic offers over-performed those with seasonal offers, as consumers value longer-
term investment in times of uncertainty.
• Brands with a higher concentration of VICs have shown greater resilience in the uncertain
economic situation.
• Bigger brands tend to outperform smaller brands due to more resources and stronger
capabilities. This scale advantage enables them to execute high-quality marketing events and
provide exceptional in-store services.
• Niche brands that have consistently invested in building brand desirability over multiple years
have experienced success.
This year, our research explores two significant trends and their impact on the luxury market’s
growth outlook: luxury shopping overseas and the Daigou market.
2023 China Luxury Goods Market: A Year of Recovery and Transition
5
Figure 5: The mainland China share of spending on luxury goods peaked in 2021 because of closed
borders but declined as China overseas tourism resumed
Sources: Bain-Altagamma 2023 Worldwide Luxury Market Monitor; World Travel & Tourism Council; CBRE Group; trip.com; Bain analysis
Geographic breakdown for Chinese luxury goods spending
(Percentage, B euro)
Recovery driven by traffic recovery and increase
in average spending compared with pre-Covid
Mainland overseas tourism traffic has recovered
about 30% in Europe and 30%–50% in Asia, led
by destinations like Japan and Hong Kong
Mainland Chinese overseas tourism will likely fully
recover by mid to end of 2024, with destinations
like Hong Kong, Japan, and South Korea as the
top choices
100%
76 93 64 83
80
60
40
20
2015 2019 2021 2023E
Overseas
purchase
Nuances
Mainland Chinese back to spending abroad,
although not fully back to pre-Covid level
Chinese tourist spending, by region
(2023 as percentage of 2019 spending)
In Europe
~40% ~65%
In Asia
Mainland
China
purchase
0
5
Trend 1: Luxury shopping overseas
Prior to the Covid-19 pandemic, approximately one-third of mainland Chinese luxury spending took
place within mainland China, while the majority occurred outside mainland. However, due to
closed borders, the ratio shifted dramatically to over 90% in both 2021 and 2022. As Chinese
overseas tourism progressively resumed throughout the year, we estimated that in 2023 about 70%
of mainland Chinese luxury spending happened within the mainland (see Figure 5). The recovery of
Chinese tourists’ luxury spending in Europe and Asia has been significant. Mainland Chinese
spending abroad in 2023 recovered to 40% of 2019 level in Europe and 65% in Asia. This recovery
can be attributed to a combination of increased traffic and higher average spending compared to
pre-Covid levels.
Various factors have contributed to this partial recovery, including increased traveling and lodging
costs abroad. European tourism has seen a slower recovery, as many middle- and high-income
consumers have opted for closer Asian destinations that provide better travel options in a context of
high travel fares, particularly taking advantage of exchange rate advantages in countries like Japan.
The pricing gaps between luxury goods in mainland China and other markets have played a critical
role in the resurgence of overseas shopping. A sample check of leading products in mainland China,
European, and Asian markets revealed significant price gaps across categories such as fashion and
leather products, making luxury shopping abroad more attractive. Importantly, these price gaps
have remained unchanged compared to 2022 (see Figure 6).
2023 China Luxury Goods Market: A Year of Recovery and Transition
6
Notes: Top three SKUs were selected for three to five leading brands in each category; France official website prices applied for bag, shoe, and jewelry;
Switzerland official website prices were applied for watches; the EUR/RMB exchange rate is ~7.7 and the CHF/RMB exchange rate is ~8.1
Sources: China official website, France official website, Switzerland official website
The size of the price
gap between China
and Europe has
remained similar to
December 2022
across all categories
Price gap between Chinese
and European label price
(as of December 11, 2023)
Luxury bag
(>10K RMB)
Entry luxury bag
(<10K RMB)
Shoe
Jewelry
Watch
Percentage difference of listed
price between China and Europe
(before value-added tax back)
+20%–25%
+30%–40%
+20%–30%
+0%–10%
+0%–5%
Listed price in
mainland China
Listed price in Europe
Figure 6: The price gaps between China and Europe play a critical role in the return of overseas
shopping, and they remained unchanged since 2022
6
Trend 2: The Daigou market
South Korea’s duty-free market has historically been a significant source for Daigou, particularly in
the luxury beauty sector. In 2022, visits to South Korea were over 90% lower than in 2019 due to
travel restrictions. However, sales remained at about 75% of the 2019 level, primarily due to the bulk
resale of goods through Daigou channels. In 2023, despite a drastic recovery in international
travelers, Korean duty-free sales to international travelers is expected to experience a 30% decline
to approximately RMB 60–65 billion. This decline can be attributed to the actions taken by the
government and brands to address the Daigou market (see Figure 7). The Korean government
restricted duty-free retailers’ commission fees to travel agencies linked to Daigou, aiming to restore
profitability to duty-free shops. Additionally, the supply of popular beauty products has been
limited, as brands are concerned that excessive discounts will negatively impact brand equity and
pricing structures in the Chinese market.
Despite higher restrictions on Daigou activities in the beauty sector, new and more professional
Daigou models are emerging, particularly in the fashion and leather goods sectors. According to
Re-Hub, Daigou operators have become more professional by accessing overseas goods from
wholesalers at lower prices. They have also embraced a more platformized approach, providing
consumers with an aggregated and authenticated platform for shopping.
2023 China Luxury Goods Market: A Year of Recovery and Transition
7
Sources: Korea Duty Free Shops Association; analyst report; literature research; Bain analysis
Number of international travelers
visiting South Korea duty-free shops
(19–23E)
South Korea duty-free sales to
international travelers (19–23E, B RMB)
Government cracks
down on Daigou,
restricting duty-free
retailers’ commission
fees to travel agencies
linked to Daigou in
China to help recover
duty-free shops’
profitability
Brands limit supply
to Korea Travel Retail
to manage pricing as
brands worry that
supply from Korea
duty-free with
excessive discounts
will hurt the brand
value and price
structure in the region
2019
~18M
(–82%) (–37%)
(+17%) (–4%)
(–30%)
(–80%)
(+135%)
(+280%)
~120
~79
~92 ~89
60–65
~3M
~0.7M
~1.6M
~6M
2020 2021 2022 2023E 2019 2020 2021 2022 2023E
Figure 7: Despite recovery in international travelers, Korean duty-free sales shrunk as South Korean
government and brands took actions against Daigou
7
According to Re-Hub, Daigou channels that Re-Hub tracks offer prices that can be up to 40% lower than
the brands’ official prices in mainland China. The larger price gaps are often a result of luxury brands’
control and size of their wholesale channels worldwide. For brands that have no or tightly controlled
wholesale channels, fashion and leather goods sales on these platforms can account for 10%–20% of
their official sales in mainland China. However, for brands with a large and somewhat uncontrolled
wholesale channel, sales on these platforms can represent 60%–70% or even more of their total
mainland China sales (see Figure 8). According to Re-Hub, some of the platforms it tracks have
experienced double-digit luxury GMV growth per year, including in 2023.
2023 China Luxury Goods Market: A Year of Recovery and Transition
8
Source: Re-Hub
Daigou GMV generated as share of brands' official revenue in mainland China
on platforms tracked by Re-Hub (fashion and leather goods only)
When brands do not
have overseas wholesale
operations
When brands have
somewhat large overseas
wholesale operations
When brands have large
and uncontrolled overseas
wholesale operations
10%–20%
Low case High case Extreme case
60%–70% >100%
Figure 8: New and more professional Daigou models are emerging, especially in fashion and leather
goods, reaching a substantial GMV scale
8
2023 China Luxury Goods Market: A Year of Recovery and Transition
9
Looking ahead
After a turbulent three years due to the Covid-19 pandemic, it is believed that 2023 marked the
beginning of China’s luxury market transitioning toward a normalized post-Covid growth
trajectory. The fundamentals of luxury consumption in China remain strong in the long run,
although there are uncertainties in the near term regarding the speed of consumer confidence
recovery and the growth of luxury shopping overseas. It is expected that most of the trends
witnessed in 2023 will continue or amplify, leading to a mid-single-digit growth rate in China’s
luxury market in 2024.
The recovery of overseas luxury shopping will continue as cross-border tourism develops. The
extent of cross-border tourism recovery in 2024 will primarily depend on the speed of economic
recovery and changes in travel and lodging costs. Various travel agencies and organizations project
that China’s overseas tourism will fully recover by mid to end 2024,1
with destinations like Hong
Kong and Japan being the top choices. Therefore, in the context of expanding luxury spending
outside the mainland in 2024, it is expected that there will be another year of recovery of Chinese
overseas luxury consumption. It remains crucial for brands to implement harmonized global
pricing strategies to reduce the incentives for consumers to buy outside the mainland.
The total investable assets of China’s high-net-worth individuals (HNWIs) are projected to grow at
a double-digit rate,2
serving as a primary driver of mainland China’s luxury growth. However, these
individuals are more likely to allocate a portion of their budget to overseas shopping. In 2023,
middle- to high-income consumers displayed more rational and discerning behavior. It may take
some time for their sentiment to improve, which could impact volume and blended pricing. The
entry-level consumers, who have demonstrated resiliency in 2023 with entry-level items, will
remain an important segment for luxury brands. However, their ticket price is lower, and they buy
more online.
We expect most brands to slow down their store footprint expansion, except for a few leading
brands that experienced exceptional growth in 2023. Brands will focus on optimizing their existing
store network and improving same-store productivity.
The Hainan duty-free market is poised to become a duty-free island by 2025. As Hainan’s shopping
environment matures, it will attract a more diverse consumer base and receive increased
investment from luxury brands.
The Daigou market is unlikely to cool off, and its future trends will depend on brands’ control over
their wholesale market overseas.
1
World Travel & Tourism Council, CBRE Group, Trip.com Group
2
China Merchants Bank report on China Private Wealth 2023
2023 China Luxury Goods Market: A Year of Recovery and Transition
10
In the long run, China’s growth is stabilizing at a lower yet still significant rate. Real GDP is
projected to grow at 4%–5% in the coming years, creating a substantial incremental market and
solidifying China’s position as a powerhouse for luxury growth. In 2023, Chinese luxury
consumption is estimated to account for approximately 22%–24% of the world’s total, with
mainland China comprising about 16% (both excluding Daigou). By 2030, Chinese luxury
consumption is expected to reach 35%–40% of the world’s total, with mainland China reaching
24%–26%, solidifying its position as one of the leading luxury markets globally.
Lastly, China’s luxury operations will continue to set the standard worldwide, encompassing the
quality of retail establishments, amazing consumer experiences, sophisticated clienteling
activities, extraordinary events planning and execution, the versatility of the digital landscape,
and the necessary capabilities and talent to meet the ever-increasing expectations of Chinese
consumers.
Bold ideas. Bold teams. Extraordinary results.
Bain & Company is a global consultancy that helps the world’s most
ambitious change makers define the future.
Across 65 cities in 40 countries, we work alongside our clients as one team with a shared ambition to
achieve extraordinary results, outperform the competition, and redefine industries. We complement
our tailored, integrated expertise with a vibrant ecosystem of digital innovators to deliver better, faster,
and more enduring outcomes. Our 10-year commitment to invest more than $1 billion in pro bono
services brings our talent, expertise, and insight to organizations tackling today’s urgent challenges
in education, racial equity, social justice, economic development, and the environment. Since our
founding in 1973, we have measured our success by the success of our clients, and we proudly maintain
the highest level of client advocacy in the industry.
For more information, visit www.bain.com

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bain_report_2023_china_luxury_goods_market.pdf

  • 1. China's luxury market experienced a strong rebound in 2023 after a decline caused by Covid-19 in 2022. However, the recovery was tempered by the current economic climate and the restart of overseas shopping. As the market transitions to a normalized post-Covid growth phase, uncertainties remain regarding the speed at which consumer confidence will resume and the extent to which luxury shopping will return overseas. 2023 China Luxury Goods Market: A Year of Recovery and Transition
  • 2. Copyright © 2024 Bain & Company, Inc. All rights reserved. Authors and acknowledgments Bruno Lannes is a partner with Bain & Company’s Consumer Products and Retail practices and is based in Shanghai. You can contact him at bruno.lannes@bain.com. Weiwei Xing is a partner with Bain & Company’s Consumer Products and Retail practices in Greater China and is based in Hong Kong. You can contact her at weiwei.xing@bain.com. The authors are grateful for all those who contributed to this report, especially Kate Liu, a senior manager in Bain’s Shanghai office, and Lucy Xing, an associate consultant in Bain’s Beijing office.
  • 3. 2023 China Luxury Goods Market: A Year of Recovery and Transition 1 Figure 1: The mainland China luxury market is predicted to grow ~12% in 2023, not fully back to its 2021 level because of the current economic environment and overseas luxury shopping Sources: Bain-Altagamma 2023 Worldwide Luxury Market Monitor; Bain analysis Mainland China personal luxury market (B RMB) 0 100 200 300 400 500 2011 12 13 14 15 16 17 18 19 20 23E 22 21 CAGR 2022–23E ~12% ~5% CAGR ~40% CAGR ~(1%) CAGR Covid-19 restrictions were lifted at the end of 2022, leading to social and economic activities resumption in 2023 China’s luxury market has not fully recovered to its 2021 level, primarily because of the current economic environment and overseas luxury shopping There are significant growth differences across brands: About half of the leading brands, along with multiple niche brands, have recovered their 2021 sales levels. 1 At a Glance In 2023, China’s luxury market saw a 12% yearly increase, recovering from the previous year’s decline due to Covid-19 but landing slightly below 2021’s record level. While China’s long-term fundamentals for luxury consumption remain robust, there are near- term uncertainties. It is projected that China’s luxury market will experience mid-single-digit growth in 2024. Over the span of five years, from 2017 to 2021, China’s luxury market tripled in size. However, the boom came to an end in 2022 due to the impact of Covid-19, resulting in a double-digit decline in annual growth rate. The lifting of Covid restrictions in December 2022 paved the way for the resumption of social and economic activities in 2023. Consequently, the market witnessed a significant rebound, with an estimated year-on-year growth of 12% (see Figure 1).
  • 4. 2023 China Luxury Goods Market: A Year of Recovery and Transition 2 Sources: Bain-Altagamma 2023 Worldwide Luxury Market Monitor; financial reports; Bain analysis Mainland China personal luxury market year-over-year growth rate by quarter 50% 10%–15% Q1 2023 Q2 2023 Q3 2023 Q4 2023 30%–35% (5)%–(10)% 10%–15% 40 30 20 10 0 –10 –20 A year of contrast Significant growth differences across brands Strong H1 due to Covid-19 in Q2 2022 Weak H2 partly driven by deteriorated consumer sentiment and a high comparable base in Q3 Consumers stick to iconic brands and products Brands with higher concentrations of VICs (Very Important Customers) fared better Some niche brands also achieved stellar performance Cost of doing business is increasing; the larger brands have greater capability and resources Figure 2: 2023 was a year of contrast, with H1 rebounding strongly, especially in Q2, while H2 was much more muted The year 2023 presented a stark contrast in performance, with a strong rebound in the first half (H1) followed by a more subdued second half (H2) (see Figure 2). The robust performance in H1 can be attributed to the low base created by the lockdowns in the second quarter of 2022, which set the stage for a significant rebound. However, H2 witnessed weaker growth, primarily driven by a decline in consumer sentiment and a high comparable base in the third quarter. It is expected that December will experience a strong rebound, as there was limited shopping activity in the previous December due to the lifting of restrictions. All categories within the luxury market in China experienced a rebound in 2023. The beauty category saw solid growth of approximately 8%, driven by strong momentum in fragrances and makeup (see Figure 3). Fashion and lifestyle, leather goods, and jewelry also rebounded nicely, with growth rates ranging from 10% to 20%. However, the leather goods category was slightly softer compared to other categories, as consumers focused more on the lower-price bag segment. The watches category saw the softest rebound, with growth rates ranging from 5% to 10%, driven by the polarization of brands.
  • 5. 2023 China Luxury Goods Market: A Year of Recovery and Transition 3 Sources: Bain-Altagamma 2023 Worldwide Luxury Market Monitor; financial reports; Bain analysis Mainland China personal luxury market year-over-year growth by category 2020–21 2021–22 2022–23E 20%–25% 40%–45% 45%–50% 50%–60% 30%–35% 5%–10% 15%–20% 10%–15% 15%–20% 8% (6)% Beauty Fashion and lifestyle Leather goods Jewelry Watches (15)%–(20)% (10)%–(15)% (10)%–(15)% (20)%–(25)% Beauty saw solid growth, driven by strong momentum in fragrances and makeup Fashion and lifestyle, leather goods, and jewelry rebounded nicely, with leather goods slightly softer than other categories due to consumers’ focus on bags’ lower price segment Watches saw the softest rebound with contrasted per- formance across brands Figure 3: All luxury categories rebounded—beauty, fashion, jewelry, and leather goods saw strong growth, while watches continue to lag other categories 3 In 2022, the concentration of Very Important Customers (VICs) increased as a result of reduced shopping mall traffic. However, in 2023, shopping malls saw a significant rebound in both VIC and non-VIC traffic. While conversion and average spending for non-VIC consumers declined, VICs continued to exhibit strong performance in these metrics. Hainan duty-free sales declined by approximately 30% in 2022. In 2023, Hainan’s duty-free sales grew by about 25%, though not back to their 2021 level (see Figure 4). This rebound can be attributed to the return of many tourists, which was a direct result of the recovery in domestic travel and the stimulus measures implemented by the Hainan government. It is worth noting that although the traffic increased, the number of duty-free shoppers did not grow as significantly, indicating a reduced conversion rate. Additionally, the average spending per shopper decreased by more than 25%, likely due to lower discount levels, less Daigou activity, and an increased rationality among consumers. To summarize, China’s luxury market has experienced a double-digit rebound, although it’s not yet back to the historical high of 2021. This can be attributed to factors such as low consumer confidence, a slower-than-expected economic recovery, and Chinese consumers’ return to luxury shopping overseas.
  • 6. 2023 China Luxury Goods Market: A Year of Recovery and Transition 4 Sources: Haikou Custom; Ministry of Culture and Tourism; literature research; financial reports; analyst reports; Bain analysis A strong rebound in tourists drove the rebound in sales, a direct result of domestic travel recovery and the Hainan government’s stimulus In 2023, conversion and average spending decreased vs. 2021, both likely due to lower discount levels, less Daigou activity, and increased rationality in consumption Mainland China personal luxury sales (B RMB) Hainan duty-free sales as share of total market: Others Hainan duty-free sales CAGR 18–21 2018 21–22 22–23E 19 20 21 22 23E 36% (11)% ~11% 70% (29)% ~25% 39% (13)% ~12% 6% 6% 8% 11% 9% 10% Figure 4: Duty-free sales in Hainan rebounded in 2023, benefiting from domestic travel recovery, and the Hainan government’s stimulus 4 When examining the growth differences across brands, it becomes evident that about half of the leading brands, as well as several niche brands, have managed to recover their 2021 sales levels. Several factors have contributed to the success of these brands: • Brands with iconic offers over-performed those with seasonal offers, as consumers value longer- term investment in times of uncertainty. • Brands with a higher concentration of VICs have shown greater resilience in the uncertain economic situation. • Bigger brands tend to outperform smaller brands due to more resources and stronger capabilities. This scale advantage enables them to execute high-quality marketing events and provide exceptional in-store services. • Niche brands that have consistently invested in building brand desirability over multiple years have experienced success. This year, our research explores two significant trends and their impact on the luxury market’s growth outlook: luxury shopping overseas and the Daigou market.
  • 7. 2023 China Luxury Goods Market: A Year of Recovery and Transition 5 Figure 5: The mainland China share of spending on luxury goods peaked in 2021 because of closed borders but declined as China overseas tourism resumed Sources: Bain-Altagamma 2023 Worldwide Luxury Market Monitor; World Travel & Tourism Council; CBRE Group; trip.com; Bain analysis Geographic breakdown for Chinese luxury goods spending (Percentage, B euro) Recovery driven by traffic recovery and increase in average spending compared with pre-Covid Mainland overseas tourism traffic has recovered about 30% in Europe and 30%–50% in Asia, led by destinations like Japan and Hong Kong Mainland Chinese overseas tourism will likely fully recover by mid to end of 2024, with destinations like Hong Kong, Japan, and South Korea as the top choices 100% 76 93 64 83 80 60 40 20 2015 2019 2021 2023E Overseas purchase Nuances Mainland Chinese back to spending abroad, although not fully back to pre-Covid level Chinese tourist spending, by region (2023 as percentage of 2019 spending) In Europe ~40% ~65% In Asia Mainland China purchase 0 5 Trend 1: Luxury shopping overseas Prior to the Covid-19 pandemic, approximately one-third of mainland Chinese luxury spending took place within mainland China, while the majority occurred outside mainland. However, due to closed borders, the ratio shifted dramatically to over 90% in both 2021 and 2022. As Chinese overseas tourism progressively resumed throughout the year, we estimated that in 2023 about 70% of mainland Chinese luxury spending happened within the mainland (see Figure 5). The recovery of Chinese tourists’ luxury spending in Europe and Asia has been significant. Mainland Chinese spending abroad in 2023 recovered to 40% of 2019 level in Europe and 65% in Asia. This recovery can be attributed to a combination of increased traffic and higher average spending compared to pre-Covid levels. Various factors have contributed to this partial recovery, including increased traveling and lodging costs abroad. European tourism has seen a slower recovery, as many middle- and high-income consumers have opted for closer Asian destinations that provide better travel options in a context of high travel fares, particularly taking advantage of exchange rate advantages in countries like Japan. The pricing gaps between luxury goods in mainland China and other markets have played a critical role in the resurgence of overseas shopping. A sample check of leading products in mainland China, European, and Asian markets revealed significant price gaps across categories such as fashion and leather products, making luxury shopping abroad more attractive. Importantly, these price gaps have remained unchanged compared to 2022 (see Figure 6).
  • 8. 2023 China Luxury Goods Market: A Year of Recovery and Transition 6 Notes: Top three SKUs were selected for three to five leading brands in each category; France official website prices applied for bag, shoe, and jewelry; Switzerland official website prices were applied for watches; the EUR/RMB exchange rate is ~7.7 and the CHF/RMB exchange rate is ~8.1 Sources: China official website, France official website, Switzerland official website The size of the price gap between China and Europe has remained similar to December 2022 across all categories Price gap between Chinese and European label price (as of December 11, 2023) Luxury bag (>10K RMB) Entry luxury bag (<10K RMB) Shoe Jewelry Watch Percentage difference of listed price between China and Europe (before value-added tax back) +20%–25% +30%–40% +20%–30% +0%–10% +0%–5% Listed price in mainland China Listed price in Europe Figure 6: The price gaps between China and Europe play a critical role in the return of overseas shopping, and they remained unchanged since 2022 6 Trend 2: The Daigou market South Korea’s duty-free market has historically been a significant source for Daigou, particularly in the luxury beauty sector. In 2022, visits to South Korea were over 90% lower than in 2019 due to travel restrictions. However, sales remained at about 75% of the 2019 level, primarily due to the bulk resale of goods through Daigou channels. In 2023, despite a drastic recovery in international travelers, Korean duty-free sales to international travelers is expected to experience a 30% decline to approximately RMB 60–65 billion. This decline can be attributed to the actions taken by the government and brands to address the Daigou market (see Figure 7). The Korean government restricted duty-free retailers’ commission fees to travel agencies linked to Daigou, aiming to restore profitability to duty-free shops. Additionally, the supply of popular beauty products has been limited, as brands are concerned that excessive discounts will negatively impact brand equity and pricing structures in the Chinese market. Despite higher restrictions on Daigou activities in the beauty sector, new and more professional Daigou models are emerging, particularly in the fashion and leather goods sectors. According to Re-Hub, Daigou operators have become more professional by accessing overseas goods from wholesalers at lower prices. They have also embraced a more platformized approach, providing consumers with an aggregated and authenticated platform for shopping.
  • 9. 2023 China Luxury Goods Market: A Year of Recovery and Transition 7 Sources: Korea Duty Free Shops Association; analyst report; literature research; Bain analysis Number of international travelers visiting South Korea duty-free shops (19–23E) South Korea duty-free sales to international travelers (19–23E, B RMB) Government cracks down on Daigou, restricting duty-free retailers’ commission fees to travel agencies linked to Daigou in China to help recover duty-free shops’ profitability Brands limit supply to Korea Travel Retail to manage pricing as brands worry that supply from Korea duty-free with excessive discounts will hurt the brand value and price structure in the region 2019 ~18M (–82%) (–37%) (+17%) (–4%) (–30%) (–80%) (+135%) (+280%) ~120 ~79 ~92 ~89 60–65 ~3M ~0.7M ~1.6M ~6M 2020 2021 2022 2023E 2019 2020 2021 2022 2023E Figure 7: Despite recovery in international travelers, Korean duty-free sales shrunk as South Korean government and brands took actions against Daigou 7 According to Re-Hub, Daigou channels that Re-Hub tracks offer prices that can be up to 40% lower than the brands’ official prices in mainland China. The larger price gaps are often a result of luxury brands’ control and size of their wholesale channels worldwide. For brands that have no or tightly controlled wholesale channels, fashion and leather goods sales on these platforms can account for 10%–20% of their official sales in mainland China. However, for brands with a large and somewhat uncontrolled wholesale channel, sales on these platforms can represent 60%–70% or even more of their total mainland China sales (see Figure 8). According to Re-Hub, some of the platforms it tracks have experienced double-digit luxury GMV growth per year, including in 2023.
  • 10. 2023 China Luxury Goods Market: A Year of Recovery and Transition 8 Source: Re-Hub Daigou GMV generated as share of brands' official revenue in mainland China on platforms tracked by Re-Hub (fashion and leather goods only) When brands do not have overseas wholesale operations When brands have somewhat large overseas wholesale operations When brands have large and uncontrolled overseas wholesale operations 10%–20% Low case High case Extreme case 60%–70% >100% Figure 8: New and more professional Daigou models are emerging, especially in fashion and leather goods, reaching a substantial GMV scale 8
  • 11. 2023 China Luxury Goods Market: A Year of Recovery and Transition 9 Looking ahead After a turbulent three years due to the Covid-19 pandemic, it is believed that 2023 marked the beginning of China’s luxury market transitioning toward a normalized post-Covid growth trajectory. The fundamentals of luxury consumption in China remain strong in the long run, although there are uncertainties in the near term regarding the speed of consumer confidence recovery and the growth of luxury shopping overseas. It is expected that most of the trends witnessed in 2023 will continue or amplify, leading to a mid-single-digit growth rate in China’s luxury market in 2024. The recovery of overseas luxury shopping will continue as cross-border tourism develops. The extent of cross-border tourism recovery in 2024 will primarily depend on the speed of economic recovery and changes in travel and lodging costs. Various travel agencies and organizations project that China’s overseas tourism will fully recover by mid to end 2024,1 with destinations like Hong Kong and Japan being the top choices. Therefore, in the context of expanding luxury spending outside the mainland in 2024, it is expected that there will be another year of recovery of Chinese overseas luxury consumption. It remains crucial for brands to implement harmonized global pricing strategies to reduce the incentives for consumers to buy outside the mainland. The total investable assets of China’s high-net-worth individuals (HNWIs) are projected to grow at a double-digit rate,2 serving as a primary driver of mainland China’s luxury growth. However, these individuals are more likely to allocate a portion of their budget to overseas shopping. In 2023, middle- to high-income consumers displayed more rational and discerning behavior. It may take some time for their sentiment to improve, which could impact volume and blended pricing. The entry-level consumers, who have demonstrated resiliency in 2023 with entry-level items, will remain an important segment for luxury brands. However, their ticket price is lower, and they buy more online. We expect most brands to slow down their store footprint expansion, except for a few leading brands that experienced exceptional growth in 2023. Brands will focus on optimizing their existing store network and improving same-store productivity. The Hainan duty-free market is poised to become a duty-free island by 2025. As Hainan’s shopping environment matures, it will attract a more diverse consumer base and receive increased investment from luxury brands. The Daigou market is unlikely to cool off, and its future trends will depend on brands’ control over their wholesale market overseas. 1 World Travel & Tourism Council, CBRE Group, Trip.com Group 2 China Merchants Bank report on China Private Wealth 2023
  • 12. 2023 China Luxury Goods Market: A Year of Recovery and Transition 10 In the long run, China’s growth is stabilizing at a lower yet still significant rate. Real GDP is projected to grow at 4%–5% in the coming years, creating a substantial incremental market and solidifying China’s position as a powerhouse for luxury growth. In 2023, Chinese luxury consumption is estimated to account for approximately 22%–24% of the world’s total, with mainland China comprising about 16% (both excluding Daigou). By 2030, Chinese luxury consumption is expected to reach 35%–40% of the world’s total, with mainland China reaching 24%–26%, solidifying its position as one of the leading luxury markets globally. Lastly, China’s luxury operations will continue to set the standard worldwide, encompassing the quality of retail establishments, amazing consumer experiences, sophisticated clienteling activities, extraordinary events planning and execution, the versatility of the digital landscape, and the necessary capabilities and talent to meet the ever-increasing expectations of Chinese consumers.
  • 13. Bold ideas. Bold teams. Extraordinary results. Bain & Company is a global consultancy that helps the world’s most ambitious change makers define the future. Across 65 cities in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition, and redefine industries. We complement our tailored, integrated expertise with a vibrant ecosystem of digital innovators to deliver better, faster, and more enduring outcomes. Our 10-year commitment to invest more than $1 billion in pro bono services brings our talent, expertise, and insight to organizations tackling today’s urgent challenges in education, racial equity, social justice, economic development, and the environment. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry.
  • 14. For more information, visit www.bain.com