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KickassWeb
ManagementTools
gvsu.edu/webteam/kickass
Hello!
I am Dave Poortvliet
@DavePoortvliet
25,000Students
1,600Faculty
1,600Staff
500Dept.WebSites
110,000webpages
9membercentralizedwebteam
TeamCommunication
“Did you get my voicemail about the
email that I called you about earlier?”
SLACK
TeamGantt
GoogleDocs
Zebra
SiteDecisions
“Dave, how will the new CMS reduce
the time I spend updating our site?
“You haven't updated your site since 2007,
so it will not save you any time”
GoogleAnalytics
Segments
Audience>Mobile>Overview
Behavior > SiteContent > ContentDrilldown
Audience>Mobile>Overview
Audience > UserFlow
Audience > Mobile > Overview
HeatMapping
SiteSearchLogs
SurveyMonkey
UsabilityTesting
VirtualBox
OtherTools
ygolonhceT ecarbmE
“oops, my transparency is backwards”
Photoshop
Coda
AquaDataStudio
1Password
ResponsiveWeb
DesignTester
JavascriptConsole
⌥ ⌘ J
MeetingChecklist
✖ What’s the purpose?
✖ Do you really need to meet?
✖ What is the agenda?
✖ What’s your role?
✖ Come prepared.
MeetingChecklistSummary
E-mail
“I’m just calling to let you know
I will be sending you an email”
GmailMeter.com
GmailMeter.com
GmailMeter
Filters
The“RG”Folder
Expectations
NRN
noreplyneeded
CannedMessages
Thanks so much for your email, [name]. Can you
please give me a little more context on the
situation here, and send over [the information
about or data necessary to answer]? Once you send
that over, I’ll be able to respond.
Credit: Alexandra Franzen
What’s the Context?
Not my job
Pointless Project
Overwhelmed
The Non Request
The Laundry List
Thanks so much for your email, [name].
There’s a lot to think about here. In the
interest of getting back to you promptly,
could you help me understand exactly what
you’d like me to assist with?
GMailLabs > UndoSend
GMailSettings > General > Stars
CustomerService
“I faxed you a copy of the changes
we need for the website”
WhatsMyBrowser.org
SiteImprove
Skitch
Jing
UserVoice
FeedbackButtons
ThePhone
POPQUIZ
“Dave, I can’t log in
to that one site.”
“Dave, I can’t log in
to that one site.”
phone
“Dave, what is the
status of the events
feed for /housing?”
“Dave, what is the
status of the events
feed for /housing?”
email
“Dave, how do I get a
.fp7 file off my Jaz Drive?”
“Dave, how do I get a
.fp7 file off my Jaz Drive?”
no follow up
MyFeet
What Worked
SLACK
TeamGantt
Google Docs
Zebra
Google Analytics
Heatmaps
Survey Monkey
Usability Testing
VirtualBox
SiteImprove
Skitch & Jing
UserVoice
Summary
What Didn’t
IRC, AIM, Basecamp
Excel
MS Office
Lighthouse
Server Logs
GA In-Page Analytics
Web Forms
plug-in required tools
Lots o’ machines
Relying on client
Droplr, Snagit, Captur
Feedback Button
Thanks!Any questions?
@DavePoortvliet
poortvld@gvsu.edu
Thankyou!
@DavePoortvliet

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