The Mall is Dead, the second SlideShare in a series exploring the future of retail from North American Properties - Atlanta (NAP), examines the decline of malls and how the hottest retail and restaurant concepts are increasingly choosing walkable, urban mixed-use locations instead of malls.
The first SlideShare in The Future of Retail series, “The Secret Sauce: Why Retail and Mixed-Use Projects Need Local Chefs,” was launched at the International Council of Shopping Centers (ICSC) RECon Convention in Las Vegas last month.
Rise and Fall of The Mall, American Mall, Fall of the Mall, Brick and Mortar Store, Retail, Loss of the Mall, Infographic, eCommerce, Ecommerce, Online Shopping
The American shopping mall is dead! Or so some would have you believe. Since 2010 two dozen US shopping malls have closed. In the Atlanta suburbs we have recently seen the closing of Shannon Mall which is now being converted into a movie studio. Other malls like Southlake, Greenbriar and Gwinnett Place malls are arguably struggling. A proliferation of news articles and opinion pieces emphatically state that the enclosed mall concept is a thing of the past. Many believe, and would have everyone else believe, that malls which aren’t yet dead soon will be. But before we place the final “RIP” placard on the mall, it might be worthwhile to consider some other factors. Malls don’t die because the idea of an enclosed shopping venue is unattractive and obsolete. They die because demographics shift, shopping habits change, mall owners face financial challenges, malls become overly saturated with the same stores and merchandise, or a better retail venue is built nearby.
Cooper Carry retail designers Angelo Carusi and Gar Muse take a serious look at the facts and figures to declare that the American Mall is not dead and is not dying.
Much is being written about the demise of the American mall. Is it really dead? Cooper Carry's retail designers took a look at the state of the mall and have some declarations to make.
A Very British Black Friday: The Real Winners and LosersFITCH
Black Friday is perceived as a frantic one-day sale, when shoppers lose control in the fight for bargains and retailers move mountains of stock to get a good chunk of Christmas sales in the bag.
This study on Black Friday in Britain shows that the reality is somewhat different. While there will always be a small proportion of shoppers willing to fight for a bargain, the majority are sensible human beings happily buying online, at home.
The losers are the retailers. Black Friday discounts drive shoppers to open their wallets earlier, but not necessarily deeper, so the idea that they are a major boost to UK Christmas spending is flawed.
Find out about our predictions for the future of Black Friday in Britain, and our recommendations for what retailers should really be focusing on.
The Joy of Shopping polled 7,250 shoppers in seven
markets – China, India, Brazil, Russia, USA, UK and UAE – across age, income and region (both Tier 2 and 3 regions as well as major cities). The first quantitative global study of shopper mindstates.
From Simple to Splintered to Seamless: In this new technology-enabled world, how can brand marketers and retailers capture the imagination and retain the loyalty of their customers?
Rise and Fall of The Mall, American Mall, Fall of the Mall, Brick and Mortar Store, Retail, Loss of the Mall, Infographic, eCommerce, Ecommerce, Online Shopping
The American shopping mall is dead! Or so some would have you believe. Since 2010 two dozen US shopping malls have closed. In the Atlanta suburbs we have recently seen the closing of Shannon Mall which is now being converted into a movie studio. Other malls like Southlake, Greenbriar and Gwinnett Place malls are arguably struggling. A proliferation of news articles and opinion pieces emphatically state that the enclosed mall concept is a thing of the past. Many believe, and would have everyone else believe, that malls which aren’t yet dead soon will be. But before we place the final “RIP” placard on the mall, it might be worthwhile to consider some other factors. Malls don’t die because the idea of an enclosed shopping venue is unattractive and obsolete. They die because demographics shift, shopping habits change, mall owners face financial challenges, malls become overly saturated with the same stores and merchandise, or a better retail venue is built nearby.
Cooper Carry retail designers Angelo Carusi and Gar Muse take a serious look at the facts and figures to declare that the American Mall is not dead and is not dying.
Much is being written about the demise of the American mall. Is it really dead? Cooper Carry's retail designers took a look at the state of the mall and have some declarations to make.
A Very British Black Friday: The Real Winners and LosersFITCH
Black Friday is perceived as a frantic one-day sale, when shoppers lose control in the fight for bargains and retailers move mountains of stock to get a good chunk of Christmas sales in the bag.
This study on Black Friday in Britain shows that the reality is somewhat different. While there will always be a small proportion of shoppers willing to fight for a bargain, the majority are sensible human beings happily buying online, at home.
The losers are the retailers. Black Friday discounts drive shoppers to open their wallets earlier, but not necessarily deeper, so the idea that they are a major boost to UK Christmas spending is flawed.
Find out about our predictions for the future of Black Friday in Britain, and our recommendations for what retailers should really be focusing on.
The Joy of Shopping polled 7,250 shoppers in seven
markets – China, India, Brazil, Russia, USA, UK and UAE – across age, income and region (both Tier 2 and 3 regions as well as major cities). The first quantitative global study of shopper mindstates.
From Simple to Splintered to Seamless: In this new technology-enabled world, how can brand marketers and retailers capture the imagination and retain the loyalty of their customers?
Researchers tlooked at the attitudes, shopping patterns and motivations of 3000 leading-edge consumers in the U.S., UK and Canada. The goal was to better understand how mobile devices are impacting in-store shopping habits by identifying those shoppers most likely to have “showroomed” — visited a store and saw a product they liked, but then purchased it online instead of from the store, and by outlining actions retailers can take, such as loyalty programs, price matching, free shipping and mobile payments to encourage consumers to open their wallets in-store.
The results paint a clear picture of today’s mobile assisted shoppers – or M-shopper – and debunks commonly held assumptions many brick-and-mortar retailers make about retail show roomers. Some of the highlights include:
Showrooming isn’t just for the Millennial Generation: Contrary to popular belief, 74 percent of M-shoppers are older than 29 years old.
Mobile devices can actually improve the chances of an in-store purchase: More than 50 percent of M-Shoppers are more likely to purchase a product in-store when their mobile device helps them find online reviews, information or trusted advice.
Price isn’t always the most important factor: Although “price checking” is the number one action of M-Shoppers, convenience, urgency, and immediacy are the top three reasons why M-Shoppers will buy in-store even if they find the same product cheaper online.
Loyalty programs are worth more than just their points: 48 percent of M-Shoppers say that being a member of a store’s loyalty program makes them more likely to purchase products in-store, despite equal or cheaper prices online.
Showrooming, étude sur l'utilisation du mobile en magasin - Le Mobile Assiste...Bertrand Jonquois
SHOWROOMING AND THE RISE OF THE MOBILE-ASSISTED SHOPPER SEPTEMBER 2013
Une récente étude de la Columbia Business School part d’un constat désormais bien connu : 21% des individus utilisent leur téléphone lors de leurs achats en magasin.
Retail 2020: Retail Will Change more in the Next 5 Years than the Last 50FITCH
Against a backdrop of seismic shifts in our retail landscape, Christian Davies, Executive Creative Director, Americas at FITCH took the audience on a global tour of the major trends that will be the norm by the time we’re ringing in the New Year of 2020. Emerging trends are mapped against new shopper behaviors and the rise of Gen Z – set to be the largest group of shoppers globally by 2020 – and by new realities of retail operations, language and purpose. This presentation was given at Globalshop in Las Vegas on March 26th, 2015.
Major Trends in cross-channel retailing from Google, Facebook, Stanford University the Shopping2020 field in San Francisco, U.S.
By Axel Groothuis, partner for Eurogroup Conslting Netherlands
eCommerce appetite and adoption is at an all-time high.
If there was ever any uncertainty as to whether there was sufficient demand for grocery eCommerce, new research has put an end to any doubts, and has provided answers to the question that’s currently top of all retailers’ minds: Should we be selling our products online?
Mercatus has released the results from a survey conducted in the first quarter of 2016 in a brand new report entitled “Insights into Grocery eCommerce 2016”.
Among the key findings in the report:
Your customers, regardless of age, are online, consider themselves to be technologically savvy, and are making more digital purchases than ever before.
Consumers are willing to order groceries from locations other than their favorite store for the convenience of click-and-collect shopping.
Your shoppers are evolving, is your shopper marketing? Right now you can connect offline and online advertising to create immersive shopper experiences and increase sales. We will explain how retail has become the foundation for data-driven shopper marketing and how smart marketers are leveraging this to execute true omni-channel campaigns. You’ll receive actionable insights and strategies that will help you take your marketing to the next level.
Global Powers of Retailing Deloitte 2018Oliver Grave
Global Powers of Retailing Top 250
The 21st annual Global Powers of Retailing identifies the 250 largest retailers around the world based on publicly available data for FY2016 (fiscal years ended through June 2017), and analyzes their performance across geographies and product sectors. It also provides a global economic outlook and looks at the 50 fastest-growing retailers and new entrants to the Top 250.
The top five largest retailers maintained their positions on the leader board. A combination of organic growth, acquisitions, and exchange rate volatility shuffled the rest of the Top 10—which now accounts for 30.7 percent of the overall Top 250’s retail revenue (compared to 30.4 percent last year).
Retailers of fast-moving consumer goods (FMCG) are by far, the largest companies (average retail revenue of nearly US$21.7 billion) as well as the most numerous (135 retailers accounting for 54 percent of all Top 250 companies and two-thirds of Top 250 revenue).
Transformative change, reinvigorated commerce
The rules of retailing are being rewritten in this time of transformative change. Innovation, collaboration, consolidation, integration, and automation will likely be required to reinvigorate commerce, profoundly impacting the way retailers do business now, and in the future. Across the retail industry, disruption of traditional business models has given way to unprecedented and transformative change—change required online and offline to better serve more demanding shoppers and redefining customer experience.
The four trends identified in the report are:
- Building top-notch digital capabilities
- Combining bricks and clicks makes up for lost time
- Creating unique and compelling in-store experiences
- Reinventing retail with the latest technologies
This report marks the 20th year of identifying
the 250 largest retailers around the world and
analyzing their performance across geographies,
sectors, and channels.
Over the last 20 years we have seen a seismic shift
in retail and the customers that retailers serve.
Consider that in 1997, the inaugural year of this report,
today’s average Amazon Prime customer was just
16 years old, AOL was pioneering social media, and
handheld virtual pets were the hottest-selling toys.
Today, handheld (or wearable) digital devices are
ubiquitous and a younger, social customer has come of
age. We are living in an era where customers are in the
driver’s seat more than ever before and they are craving
authenticity, newness, convenience, and creativity. We
are living in the customer-driven economy.
Presentation on the future of retail which I gave at InRetail.
Talking about:
The third industrial revolution:
World of DIY/P2P
World of the Makers
World of Personal Technology
The 4 pillars of retail engagement and gives practical advice on how to meet them, based on thousands of hours of focus groups. This presentation was delivered live April 17, 2015.
Researchers tlooked at the attitudes, shopping patterns and motivations of 3000 leading-edge consumers in the U.S., UK and Canada. The goal was to better understand how mobile devices are impacting in-store shopping habits by identifying those shoppers most likely to have “showroomed” — visited a store and saw a product they liked, but then purchased it online instead of from the store, and by outlining actions retailers can take, such as loyalty programs, price matching, free shipping and mobile payments to encourage consumers to open their wallets in-store.
The results paint a clear picture of today’s mobile assisted shoppers – or M-shopper – and debunks commonly held assumptions many brick-and-mortar retailers make about retail show roomers. Some of the highlights include:
Showrooming isn’t just for the Millennial Generation: Contrary to popular belief, 74 percent of M-shoppers are older than 29 years old.
Mobile devices can actually improve the chances of an in-store purchase: More than 50 percent of M-Shoppers are more likely to purchase a product in-store when their mobile device helps them find online reviews, information or trusted advice.
Price isn’t always the most important factor: Although “price checking” is the number one action of M-Shoppers, convenience, urgency, and immediacy are the top three reasons why M-Shoppers will buy in-store even if they find the same product cheaper online.
Loyalty programs are worth more than just their points: 48 percent of M-Shoppers say that being a member of a store’s loyalty program makes them more likely to purchase products in-store, despite equal or cheaper prices online.
Showrooming, étude sur l'utilisation du mobile en magasin - Le Mobile Assiste...Bertrand Jonquois
SHOWROOMING AND THE RISE OF THE MOBILE-ASSISTED SHOPPER SEPTEMBER 2013
Une récente étude de la Columbia Business School part d’un constat désormais bien connu : 21% des individus utilisent leur téléphone lors de leurs achats en magasin.
Retail 2020: Retail Will Change more in the Next 5 Years than the Last 50FITCH
Against a backdrop of seismic shifts in our retail landscape, Christian Davies, Executive Creative Director, Americas at FITCH took the audience on a global tour of the major trends that will be the norm by the time we’re ringing in the New Year of 2020. Emerging trends are mapped against new shopper behaviors and the rise of Gen Z – set to be the largest group of shoppers globally by 2020 – and by new realities of retail operations, language and purpose. This presentation was given at Globalshop in Las Vegas on March 26th, 2015.
Major Trends in cross-channel retailing from Google, Facebook, Stanford University the Shopping2020 field in San Francisco, U.S.
By Axel Groothuis, partner for Eurogroup Conslting Netherlands
eCommerce appetite and adoption is at an all-time high.
If there was ever any uncertainty as to whether there was sufficient demand for grocery eCommerce, new research has put an end to any doubts, and has provided answers to the question that’s currently top of all retailers’ minds: Should we be selling our products online?
Mercatus has released the results from a survey conducted in the first quarter of 2016 in a brand new report entitled “Insights into Grocery eCommerce 2016”.
Among the key findings in the report:
Your customers, regardless of age, are online, consider themselves to be technologically savvy, and are making more digital purchases than ever before.
Consumers are willing to order groceries from locations other than their favorite store for the convenience of click-and-collect shopping.
Your shoppers are evolving, is your shopper marketing? Right now you can connect offline and online advertising to create immersive shopper experiences and increase sales. We will explain how retail has become the foundation for data-driven shopper marketing and how smart marketers are leveraging this to execute true omni-channel campaigns. You’ll receive actionable insights and strategies that will help you take your marketing to the next level.
Global Powers of Retailing Deloitte 2018Oliver Grave
Global Powers of Retailing Top 250
The 21st annual Global Powers of Retailing identifies the 250 largest retailers around the world based on publicly available data for FY2016 (fiscal years ended through June 2017), and analyzes their performance across geographies and product sectors. It also provides a global economic outlook and looks at the 50 fastest-growing retailers and new entrants to the Top 250.
The top five largest retailers maintained their positions on the leader board. A combination of organic growth, acquisitions, and exchange rate volatility shuffled the rest of the Top 10—which now accounts for 30.7 percent of the overall Top 250’s retail revenue (compared to 30.4 percent last year).
Retailers of fast-moving consumer goods (FMCG) are by far, the largest companies (average retail revenue of nearly US$21.7 billion) as well as the most numerous (135 retailers accounting for 54 percent of all Top 250 companies and two-thirds of Top 250 revenue).
Transformative change, reinvigorated commerce
The rules of retailing are being rewritten in this time of transformative change. Innovation, collaboration, consolidation, integration, and automation will likely be required to reinvigorate commerce, profoundly impacting the way retailers do business now, and in the future. Across the retail industry, disruption of traditional business models has given way to unprecedented and transformative change—change required online and offline to better serve more demanding shoppers and redefining customer experience.
The four trends identified in the report are:
- Building top-notch digital capabilities
- Combining bricks and clicks makes up for lost time
- Creating unique and compelling in-store experiences
- Reinventing retail with the latest technologies
This report marks the 20th year of identifying
the 250 largest retailers around the world and
analyzing their performance across geographies,
sectors, and channels.
Over the last 20 years we have seen a seismic shift
in retail and the customers that retailers serve.
Consider that in 1997, the inaugural year of this report,
today’s average Amazon Prime customer was just
16 years old, AOL was pioneering social media, and
handheld virtual pets were the hottest-selling toys.
Today, handheld (or wearable) digital devices are
ubiquitous and a younger, social customer has come of
age. We are living in an era where customers are in the
driver’s seat more than ever before and they are craving
authenticity, newness, convenience, and creativity. We
are living in the customer-driven economy.
Presentation on the future of retail which I gave at InRetail.
Talking about:
The third industrial revolution:
World of DIY/P2P
World of the Makers
World of Personal Technology
The 4 pillars of retail engagement and gives practical advice on how to meet them, based on thousands of hours of focus groups. This presentation was delivered live April 17, 2015.
When was the last time you we wowed by the customer service you received. This presentation will provide you with 10 crucial tips that will help you improve your overall customer service experience to your customer base.
It costs 5-15 more to acquire a new customer than it does keeping an existing one - that's why having an unforgettable customer service experience matters.
Also, I've published a book about providing that experience and how you can keep your customers happy and delighted with your service.
The Future Foundation has carried out an extensive forecasting exercise to explore the future of several commercial themes and sectors beyond 2020. In this report, we examine our predictions for the future of retail, identifying informed assumptions for the evolution of consumer trends, product and service innovations and the role that technological developments will play. We also provide invented images of retail concepts that might characterize the future marketplace as a result of the shifts we describe.
TALLER Sentido de la Marca: Nº 1 de 7 Talleres "Brand User Experience"Brand the Gap
¿Cómo le damos el sentido a una marca?
En el taller aprenderás como crear una cultura de marca utilizando el método "Pirámide de marca"
¿Por qué creamos una pirámide de marca?
· Para construir una marca con una base sólida
· Para descubrir su esencia y sus rasgos únicos
· Para saber cómo crear una Cultura de marca
· Para consensuar cuál será la percepción única de la marca
Bologna City Branding: How to Create a Generative LogoRoberto Grandi
The competition among cities and territories increases globally and is mainly manifested in the increasing necessity to clearly define the identificational features and positioning of cities and territories with the objective of constructing a territorial brand able to attain greater visibility, to increase the capacity for attraction and to improve the perceived image through a plurality of planning and communication actions.
Analysis of the perception of Bologna’s image at a local, national and international level was in fact the first phase of the process of construction of the identity of the city.
This phase developed through different types of researches.
A research with a questionnaire to a sample constituted by visitors to Bologna in the last ten years.
A second research summed up the results of preceding researches on the perception of Bologna by residents.
A third investigation used the knowledge mining technology to make a Grammatical, Logical, Semantic and Sentiment analysis of the 20,000 or so posts on the web containing the word “Bologna.” This analysis made it possible to identify how this perception influenced the reputation of the city of Bologna on the Web.
seven focus .
Caroamicotiinvito: an online contest
The indications deriving from these researches were taken as a guide for addressing the subsequent repositioning of the city enacted in the second phase of the process of city branding.
The transition to the second phase was characterized by the identification of the logo and the identificational concept of the Bologna brand on the basis of the results of the research in the first phase, summed up in the briefing that orientated the International Contest for the logo and payoff of the city of Bologna
In the briefing there emerged the indication of the city as a “real city” with a contemporary, vital and experimental image, not a historicized and museum one but one in which the visitor does not feel treated like a tourist, and instead is put in a condition to have a personal experience not enclosed in forced pathways, but inspired by his or her curiosity to discover this “hidden jewel” through open expressive codes that can be customized. The desire is expressed to identify a logo and concept able to arouse in people curiosity and the desire to come to Bologna because this is an open, innovative and welcoming city in which it is possible to have experiences and authentic emotions according to one’s own inspirations.
The graphic project that won among the 504 proposals from various countries was done by Matteo Bartoli and Michele Pastore.
Bartoli and Pastore designed a system of writing replacing the graphemes of the Latin alphabet, of abstract characterising signs. There was thus designed a new alphabet of geometric signs, based on five signs to be found in the tangible historical memories of the city of Bologna. The first generative logo!!!
Team Bazinga - Herborist Case Solution for HSBC BCC 2013 Bangladesh Round 2Waseem Khan
Round 2 presentation by Team Bazinga for HSBC Business Case Competition 2013 Bangladesh. Topped this round and eventually came out as the champions in the Bangladesh Finale.
Datamine’s Competition Analysis System is a sophisticated, highly engineered data processing and visualization platform providing telcos with outstanding analytical capabilities.
Holistic Management of Grass, Cattle and Wildlife on Carrizo Valley Ranch.SWGLA
Sid Goodloe, owner of Carrizo Valley Ranch in Capitan, New Mexico describes forest and rangeland history, current conditions, and rehabilitation and conservation practices of his south central New Mexican ranchland.
We all face competition. Wouldn't it be nice to have a crystal ball so you could always determine the winner and loser? You could then avoid fights you can't win or push forward on fights you can't lose. This presentation gives you the seven questions that predict competitive victory. For more information on Sun Tzu go to www.scienceofstrategy.com
The United States retail industry has its roots in small and large markets, with retailers focusing on 13 key cities. We look at how U.S. retail markets compare with their European counterparts, the different retail asset types and American consumers retail habits.
Advertising Project I did during my Sophomore Year at Ithaca College. The client was Eight O’Clock coffee and the target market was professional women.
Lofty Ambitions: ANN's Response to Zara's Fast Fashion Reggie Aspelund
Very rarely do I find the need to update and share a term paper for a capstone course. But in this case, the external environment changed dramatically that offered new insights that added color to my initial analysis I completed last May.
Find out why I believe Ann Inc. should pursue a private equity acquisition strategy and the importance of building a strong brand to achieve organic growth in foreign markets.
Designed and conducted surveys to understand key market segments for the brand
Analyzed primary research and secondary using programs like MRI+
Assisted with art direction in order to create brand concept
Created television and print ads and guerrilla marketing campaign
Best Retails Brands 2014 by Interbrand
http://interbrand.com/assets/uploads/Interbrand-Best-Retail-Brands-2014-3.pdf?_ga=1.101985793.1041352849.1412858098
12. Green Street Advisors, June 2012
10%of the 1,000 malls
in the U.S. will
FAILin next 10 years
13. ARE MALLS OVER?
AMERICA’S ABANDONED
MALLS ARE PLACES OF
NIGHTMARES
-BEAUTIFUL DECAY
NORTHTOWNE SQUARE MALL FIRST TOLEDO
MALL TO JOIN “DEAD MALLS OF AMERICA”
-EXAMINER.COM
15. (But it wasn’t always this way...)
Yep, things are
NOTLOOKINGGOOD
for shopping malls.
16.
17. Sales / occupancy rates at
malls are stagnant; only fortress
malls continue to thrive
2009
More than 60 new malls
larger than 400,000
square feet open in U.S.
80s–90s
First enclosed regional
mall, Southdale Center,
opens in Edina, MN
1956
First megamall opens
in Alberta, Canada with
over 800 stores
1981
Mall of America opens
with more than 35 million
visitors in the first year
1992
18. FORTRESSMALLS
are still succeeding due to population
growth, a desirable tenant mix,
sophistication of nearby residents,
and high-end amenities offered.
Some
19. In 2012, these two fortress malls
surpassed $1 billion in sales!
South Coast Plaza
Costa Mesa, CA
2.8 million sq. ft.
Northpark Center
Dallas, TX
2 million sq. ft.
20. So, who is to blame
for killing the traditional
shopping mall?
41. Don’t write off these new,
higher expectations as
MILLENNIALS
BEING
MILLENNIALS*
42. * Millennials are stereotypically assumed to be spoiled, demanding, etc.
MILLENNIALS
BEING
MILLENNIALS*
Don’t write off these new,
higher expectations as
43. This evolution within the retail
industry extends beyond adults
ages 18 to 35. There is a
NEWCLASSOF
CONSUMERS
44. They expect
a new kind
of shopping
experience
that has…
Walkability
Experiences Connectivity
46. The new-class consumer
provides instant feedback.
She posts pictures of what
she likes on Instagram and
complains on Twitter about
bad customer service. She
spends money in places
where she enjoys being.
The smart retailers are
taking this feedback and
evolving their visions and
merchandising strategies.
!
Liz Gillespie
VP Marketing
North American Properties
48. We've had a real
estate strategy of not
bundling or taking
weaker malls, and
we go to [lifestyle]
centers… which allow
us to really drive our
business through
community.
Christine M. Day
Lululemon Athletica
Former President and CEO
49. We rarely do malls. Our preference is to be on the
street. In a suburban market, we want to be in a
village atmosphere that has pedestrian as well as
vehicular traffic.
!
Wade McDevitt
Representative for Anthropologie
50. And they aren’t alone.
Countless restaurants and
retailers are choosing this…
56. And they aren’t alone.
Research shows that top brands and
up-and-comers, alike, are moving
AWAYFROMMALLS
57. 2 STORES OPENED THIS YEAR
4 MORE OPENING
The Woodlands in The Woodlands, Texas
(Lifestyle Center / March 2014)
Shops Around Lenox in Atlanta, Georgia
(Open-Air Center / May 2014)
University Park Village in Fort Worth, Texas
(Lifestyle Center / Summer 2014)
The Summit in Birmingham, Alabama
(Lifestyle Center / Fall 2014)
Avalon in Alpharetta, Georgia
(Mixed-Use / Fall 2014)
Classen Curve in Oklahoma City, Oklahoma
(Mixed-Use / Fall 2014)
58. 3 STORES ANNOUNCED
TO OPEN THIS YEAR
Belvedere Street in Tiburon, California
(Standalone / June 2014)
North Hills in Raleigh, North Carolina
(Lifestyle Center / June 2014)
Avalon in Alpharetta, Georgia
(Mixed-Use / Fall 2014)
Planning to open another 5-10 before
the year’s end; haven’t announced
where or when
59. 78 FREESTANDING STORES
The McLaughlins seek buildings with
character on street locations, occasionally
open in lifestyle centers, and shun malls.
“Frankly, the mall atmosphere diminishes
the brand.” – Kevin McLaughlin
61. THE GROVE’S
AWARD-WINNING
CONCIERGE
SERVICES
Personal shopping
Dining reservations
Package check
Store, area and
tourism information
Foreign language
assistance
Events and activity
assistance
The Grove Gift Cards
by American Express
62. ONE OF THE BIGGEST
TOURIST ATTRACTIONS
IN CALIFORNIA WITH
18+ MILLION
VISITORS PER YEAR
THAT’S MORE THAN
DISNEYLAND!
63. THE AMERICANA
AT BRAND’S
CONCIERGE
SERVICES
Bellman service,
package assistance,
package check
Restaurant and travel
reservations
Assistance with
concert/event tickets
Postage, mail, shipping
and delivery assistance
Gift giving and
shopping assistance
Gift cards by
American Express
64. THE AMERICANA
AT BRAND HAS
16+ MILLION
VISITORS PER YEAR
GENERATES ANNUAL
SALES OF $1,100 PER
SQUARE FOOT OUT
OF ITS 70 STORES
66. The Southeast’s preeminent
experiential development – a place
where resort-inspired hospitality, specialty
retail, entertainment, restaurants,
residences, offices, hotels and public
spaces come together to create a
truly unique experience.
75. $600M MIXED-USE DEVELOPMENT IN ATLANTA
SUBURB GETS GREEN LIGHT
—COMMERCIAL PROPERTY EXECUTIVE
ALPHARETTA’S AVALON
PROJECT SNAGS 1ST TENANT
—ATLANTA BUSINESS CHRONICLE
One of Atlanta’s
Hottest
Restaurant
Groups Signs
at Avalon
— North American Properties
“ALPHARETTA’S AVALON IS
DRAWING IN-TOWN RESTAURANT,
RETAILERS” —11ALIVE
“ALPHARETTA LIVE-WORK-PLAY DEVELOPMENT
TAKES NEXT STEP” —WSB–TV
“AVALON GROWTH APPROACHING
TO BOOST ALPHARETTA” —GEORGIA NEWS
82. Feel free to share it with your
friends or leave a comment, and let
us know what you think!
DIDYOUENJOYTHIS
PRESENTATION?
83. Shutterstock / 35694751
AMC, The Walking Dead (Fair Use Doctrine)
Shutterstock / 148370285
Wikimedia Commons
Wikimedia Commons
Flickr / “South Coast Plaza, Costa Mesa, 1980s"
by Orange County Archives
Flickr / "(Formerly) My Drive Home" by SteevzStuff
Flickr / "Northpark Center" by Terrance Gilbert
Shutterstock / 160438778
Atlantic Station / North American Properties
Flickr / “The Grove in Los Angeles” by Eric E. Johnson
Angie Mosier
Shutterstock / 3666347
Atlantic Station / North American Properties
Shutterstock / 119152066
Lululemon / Media Assets
Flickr / “Anthropologie" by Dave Pinter
Wikimedia Commons
Kendra Scott Blog
Flickr / “Vineyard Vines Hingham in-Store" by Jeff Cutler
Flickr / "The Grove (Los Angeles)" by Prayitno Photography
Flickr / "LA Farmers Market" by Prayitno Photography
Flickr / "The Americana at Brand" by Chris Yarzab
Shutterstock / 94124290
CREDITSSlide 2, 3, 4
Slide 5, 6
Slide 8
Slide 10
Slide 11
Slide 16
Slide 19
Slide 22, 23
Slide 26-29
Slide 30, 31
Slide 36
Slide 38
Slide 40
Slide 41
Slide 45
Slide 48
Slide 49
Slide 52, 53
Slide 54, 55
Slide 65