SlideShare una empresa de Scribd logo
1 de 13
Industry Analysts:
The inside scoop and how to work with them
1
Scott Liewehr | President and Principal Analyst | @sliewehr
May 6, 2013 | J.Boye CMS Experts Group
About Digital Clarity Group
2
DCG helps business
leaders navigate the
digital transformation
and create competitive
advantage from
disruption.
First, the obvious…
 We are individuals
(with varying expertise, backgrounds, interests, personalities…)
 We have biases, opinions and world views
(the good ones among us do, anyway)
 We are not the press
(not timely, bias will be evident, and we cover what interests us)
 We are not product experts
(how can we be with so many to cover?)
 We do not have a crystal ball
(study tons of data and some predictions come easy, but Confucius we’re not)
3
Business Models
 Buy-side vs Sell-side
 Syndicated research and data
 Open research
 Advisory
 Consulting
 Events
4
Things we spend time doing
 Learning about the space we cover
– Taking briefings, reading, researching, working
with buyers
 Advising
– Advisory days, inquiries, consulting projects
 Broadcasting
– Writing, speaking, multimedia, social media
5
For vendors (tech and services)
 Understand our business model
– Pay-to-play: Myth or reality?
 Research us – know what makes us tick
 Decide what you’re looking for:
– Influence
– Collateral
– Advice
6
For vendors seeking influence…
 Select the firm(s) / analyst(s)
 Build a relationship with us, individually
 Have a plan
 Brief us regularly
 Solicit advice from us
 Send us press releases in advance
 Request feedback after a selection project
7
An aside about briefings
 Don’t pay…you shouldn’t have to
 Request the specific analyst(s) you want to brief
 Plan the agenda and determine your desired outcome
 Bring your A-team
 …and your A-game
 Skip the setup (we can probably tell it better)
 Go beyond 101…and probably 201 too
 Tell us what you do *distinctively* well
 Check in: Are we there? Hearing what we want?
 Answer our questions honestly
 Solicit our input
 Deliver follow-ups
8
For vendors seeking collateral
 Understand what you are buying
 Understand our research agenda
– Multi-client research
– Industry studies
– Licensed research
– Sponsored research
– Custom research
 Multimedia events
– Webinars, webcasts
 Speaking engagements
9
Vendors | Seeking Advice
 Critique during briefings / inquiries
 Advisory (SAS) day / hours
 Networking
 Consulting engagements
– SWOTs
– Positioning
– Competitive intel
10
For Buyers
 Know what you want
 Understand your options
 Identify the individual analyst(s)
 Take a test run
 Choose a product / service mix:
– Reports and research
– Inquiries
– Advisories
– Consulting engagements
11
Other Points to Consider
 Most people who criticize the analyst
profession have never been analysts and
don’t understand the business.
 Integrity is key.
12
13
Scott Liewehr | @sliewehr
sliewehr@digitalclaritygroup.com

Más contenido relacionado

La actualidad más candente

BA and Beyond 20 - Antonio Gonzalez Sanchis - Add some RICE to your organisation
BA and Beyond 20 - Antonio Gonzalez Sanchis - Add some RICE to your organisationBA and Beyond 20 - Antonio Gonzalez Sanchis - Add some RICE to your organisation
BA and Beyond 20 - Antonio Gonzalez Sanchis - Add some RICE to your organisationBA and Beyond
 
Kent Business School Open innovation Network (Presentation: 23 January 2014):...
Kent Business School Open innovation Network (Presentation: 23 January 2014):...Kent Business School Open innovation Network (Presentation: 23 January 2014):...
Kent Business School Open innovation Network (Presentation: 23 January 2014):...Kent Business School
 
Why Your Dashboard Sucks: Applications of Design Thinking in Enterprise Busin...
Why Your Dashboard Sucks: Applications of Design Thinking in Enterprise Busin...Why Your Dashboard Sucks: Applications of Design Thinking in Enterprise Busin...
Why Your Dashboard Sucks: Applications of Design Thinking in Enterprise Busin...Greg Bonnette
 
Legal Ops Needs Legal Tech: Developing an Effective Technology Strategy for Y...
Legal Ops Needs Legal Tech: Developing an Effective Technology Strategy for Y...Legal Ops Needs Legal Tech: Developing an Effective Technology Strategy for Y...
Legal Ops Needs Legal Tech: Developing an Effective Technology Strategy for Y...Apttus
 
The New Face of CTO/CIO
The New Face of CTO/CIOThe New Face of CTO/CIO
The New Face of CTO/CIOBig Nerd Ranch
 
BA and Beyond 19 Sponsor spotlight - The Business Analysts - Why is agile mak...
BA and Beyond 19 Sponsor spotlight - The Business Analysts - Why is agile mak...BA and Beyond 19 Sponsor spotlight - The Business Analysts - Why is agile mak...
BA and Beyond 19 Sponsor spotlight - The Business Analysts - Why is agile mak...BA and Beyond
 
Kent Business School Open innovation Network (Presentation: 23 January 2014) ...
Kent Business School Open innovation Network (Presentation: 23 January 2014) ...Kent Business School Open innovation Network (Presentation: 23 January 2014) ...
Kent Business School Open innovation Network (Presentation: 23 January 2014) ...Kent Business School
 
Ask the CIO: Questions Founders Want to Ask a CIO, But Are Afraid to Ask
Ask the CIO: Questions Founders Want to Ask a CIO, But Are Afraid to AskAsk the CIO: Questions Founders Want to Ask a CIO, But Are Afraid to Ask
Ask the CIO: Questions Founders Want to Ask a CIO, But Are Afraid to Asksaastr
 
Finding Nuggets When It All Looks Like Gravel: Bringing Insight to Innovation...
Finding Nuggets When It All Looks Like Gravel: Bringing Insight to Innovation...Finding Nuggets When It All Looks Like Gravel: Bringing Insight to Innovation...
Finding Nuggets When It All Looks Like Gravel: Bringing Insight to Innovation...InsightInnovation
 
Robotics & AI: Where Are You on Your Automation Journey?
Robotics & AI: Where Are You on Your Automation Journey?Robotics & AI: Where Are You on Your Automation Journey?
Robotics & AI: Where Are You on Your Automation Journey?ITESOFT
 
Management consulting, something for you
Management consulting, something for youManagement consulting, something for you
Management consulting, something for youBert Debaecke
 
Aitec Managed Service PPT v1.
Aitec Managed Service PPT v1.Aitec Managed Service PPT v1.
Aitec Managed Service PPT v1.Shailendra Yadav
 
Onisiforos Onisiforou - Internal Auditing: Looking Ahead - Challenges, dilemm...
Onisiforos Onisiforou - Internal Auditing: Looking Ahead - Challenges, dilemm...Onisiforos Onisiforou - Internal Auditing: Looking Ahead - Challenges, dilemm...
Onisiforos Onisiforou - Internal Auditing: Looking Ahead - Challenges, dilemm...almatotals
 
Crowdsourcing a Better Government
Crowdsourcing a Better Government Crowdsourcing a Better Government
Crowdsourcing a Better Government Crowdsourcing Week
 
Why management consultants are so convincing when communicating
Why management consultants are so convincing when communicatingWhy management consultants are so convincing when communicating
Why management consultants are so convincing when communicatingBert Debaecke
 
Ew conversation feb28 2012 mind mapping and mind jet
Ew conversation feb28 2012 mind mapping and mind jetEw conversation feb28 2012 mind mapping and mind jet
Ew conversation feb28 2012 mind mapping and mind jetRon Burns
 
Meetup 18 presentation vc pitching 101 silicon halton - apr 13 2011
Meetup 18 presentation vc pitching 101   silicon halton - apr 13 2011Meetup 18 presentation vc pitching 101   silicon halton - apr 13 2011
Meetup 18 presentation vc pitching 101 silicon halton - apr 13 2011Silicon Halton
 
9 Ways to Ruin Your Open Innovation Challenge
9 Ways to Ruin Your Open Innovation Challenge9 Ways to Ruin Your Open Innovation Challenge
9 Ways to Ruin Your Open Innovation ChallengeCrowdsourcing Week
 

La actualidad más candente (20)

BA and Beyond 20 - Antonio Gonzalez Sanchis - Add some RICE to your organisation
BA and Beyond 20 - Antonio Gonzalez Sanchis - Add some RICE to your organisationBA and Beyond 20 - Antonio Gonzalez Sanchis - Add some RICE to your organisation
BA and Beyond 20 - Antonio Gonzalez Sanchis - Add some RICE to your organisation
 
Kent Business School Open innovation Network (Presentation: 23 January 2014):...
Kent Business School Open innovation Network (Presentation: 23 January 2014):...Kent Business School Open innovation Network (Presentation: 23 January 2014):...
Kent Business School Open innovation Network (Presentation: 23 January 2014):...
 
Why Your Dashboard Sucks: Applications of Design Thinking in Enterprise Busin...
Why Your Dashboard Sucks: Applications of Design Thinking in Enterprise Busin...Why Your Dashboard Sucks: Applications of Design Thinking in Enterprise Busin...
Why Your Dashboard Sucks: Applications of Design Thinking in Enterprise Busin...
 
Legal Ops Needs Legal Tech: Developing an Effective Technology Strategy for Y...
Legal Ops Needs Legal Tech: Developing an Effective Technology Strategy for Y...Legal Ops Needs Legal Tech: Developing an Effective Technology Strategy for Y...
Legal Ops Needs Legal Tech: Developing an Effective Technology Strategy for Y...
 
The New Face of CTO/CIO
The New Face of CTO/CIOThe New Face of CTO/CIO
The New Face of CTO/CIO
 
BA and Beyond 19 Sponsor spotlight - The Business Analysts - Why is agile mak...
BA and Beyond 19 Sponsor spotlight - The Business Analysts - Why is agile mak...BA and Beyond 19 Sponsor spotlight - The Business Analysts - Why is agile mak...
BA and Beyond 19 Sponsor spotlight - The Business Analysts - Why is agile mak...
 
Kent Business School Open innovation Network (Presentation: 23 January 2014) ...
Kent Business School Open innovation Network (Presentation: 23 January 2014) ...Kent Business School Open innovation Network (Presentation: 23 January 2014) ...
Kent Business School Open innovation Network (Presentation: 23 January 2014) ...
 
Run the good race with Collaborative innovation
Run the good race with Collaborative innovationRun the good race with Collaborative innovation
Run the good race with Collaborative innovation
 
Ask the CIO: Questions Founders Want to Ask a CIO, But Are Afraid to Ask
Ask the CIO: Questions Founders Want to Ask a CIO, But Are Afraid to AskAsk the CIO: Questions Founders Want to Ask a CIO, But Are Afraid to Ask
Ask the CIO: Questions Founders Want to Ask a CIO, But Are Afraid to Ask
 
Finding Nuggets When It All Looks Like Gravel: Bringing Insight to Innovation...
Finding Nuggets When It All Looks Like Gravel: Bringing Insight to Innovation...Finding Nuggets When It All Looks Like Gravel: Bringing Insight to Innovation...
Finding Nuggets When It All Looks Like Gravel: Bringing Insight to Innovation...
 
Robotics & AI: Where Are You on Your Automation Journey?
Robotics & AI: Where Are You on Your Automation Journey?Robotics & AI: Where Are You on Your Automation Journey?
Robotics & AI: Where Are You on Your Automation Journey?
 
Management consulting, something for you
Management consulting, something for youManagement consulting, something for you
Management consulting, something for you
 
Aitec Managed Service PPT v1.
Aitec Managed Service PPT v1.Aitec Managed Service PPT v1.
Aitec Managed Service PPT v1.
 
What Should a Developer Do With Data?
What Should a Developer Do With Data?What Should a Developer Do With Data?
What Should a Developer Do With Data?
 
Onisiforos Onisiforou - Internal Auditing: Looking Ahead - Challenges, dilemm...
Onisiforos Onisiforou - Internal Auditing: Looking Ahead - Challenges, dilemm...Onisiforos Onisiforou - Internal Auditing: Looking Ahead - Challenges, dilemm...
Onisiforos Onisiforou - Internal Auditing: Looking Ahead - Challenges, dilemm...
 
Crowdsourcing a Better Government
Crowdsourcing a Better Government Crowdsourcing a Better Government
Crowdsourcing a Better Government
 
Why management consultants are so convincing when communicating
Why management consultants are so convincing when communicatingWhy management consultants are so convincing when communicating
Why management consultants are so convincing when communicating
 
Ew conversation feb28 2012 mind mapping and mind jet
Ew conversation feb28 2012 mind mapping and mind jetEw conversation feb28 2012 mind mapping and mind jet
Ew conversation feb28 2012 mind mapping and mind jet
 
Meetup 18 presentation vc pitching 101 silicon halton - apr 13 2011
Meetup 18 presentation vc pitching 101   silicon halton - apr 13 2011Meetup 18 presentation vc pitching 101   silicon halton - apr 13 2011
Meetup 18 presentation vc pitching 101 silicon halton - apr 13 2011
 
9 Ways to Ruin Your Open Innovation Challenge
9 Ways to Ruin Your Open Innovation Challenge9 Ways to Ruin Your Open Innovation Challenge
9 Ways to Ruin Your Open Innovation Challenge
 

Similar a The inside scoop on industry analysts and how to work with them

Quantix corporate-overview-bw-2017
Quantix corporate-overview-bw-2017Quantix corporate-overview-bw-2017
Quantix corporate-overview-bw-2017Cosmin Nae
 
Chris Ingle on successfully engaging with analysts
Chris Ingle on successfully engaging with analystsChris Ingle on successfully engaging with analysts
Chris Ingle on successfully engaging with analystsDuncan Chapple
 
Building Effective Analyst Relations
Building Effective Analyst RelationsBuilding Effective Analyst Relations
Building Effective Analyst RelationsJeroen Kleinhoven
 
Outboxers - introduction (english)
Outboxers - introduction (english)Outboxers - introduction (english)
Outboxers - introduction (english)Outboxers s.r.o.
 
Sales Win Loss Analysis & Competitive Intelligence Tips Webinar With Andela a...
Sales Win Loss Analysis & Competitive Intelligence Tips Webinar With Andela a...Sales Win Loss Analysis & Competitive Intelligence Tips Webinar With Andela a...
Sales Win Loss Analysis & Competitive Intelligence Tips Webinar With Andela a...Ben Holland
 
Intellix Fact Consulting® GmbH Professional services full-2-GO
Intellix Fact Consulting® GmbH Professional services full-2-GOIntellix Fact Consulting® GmbH Professional services full-2-GO
Intellix Fact Consulting® GmbH Professional services full-2-GOMarc Meissner
 
Market Reasearch Brochure : Transvisionarysolutions
Market Reasearch Brochure : TransvisionarysolutionsMarket Reasearch Brochure : Transvisionarysolutions
Market Reasearch Brochure : TransvisionarysolutionsTransvisionary Solutions
 
Market research brochure : Transvisionarysolutions
Market research brochure : TransvisionarysolutionsMarket research brochure : Transvisionarysolutions
Market research brochure : TransvisionarysolutionsTransvisionary Solutions
 
Adkit - Knowledge That Empowers You to Success
Adkit - Knowledge That Empowers You to SuccessAdkit - Knowledge That Empowers You to Success
Adkit - Knowledge That Empowers You to SuccessAnnabelilovski
 
English Adkit Banking 2010
English     Adkit Banking 2010English     Adkit Banking 2010
English Adkit Banking 2010morkad8
 
How to increase intelligence
How to increase intelligenceHow to increase intelligence
How to increase intelligenceAnalitiQs
 
Why And How to Transition into Product Management by Google PM
Why And How to Transition into Product Management by Google PMWhy And How to Transition into Product Management by Google PM
Why And How to Transition into Product Management by Google PMProduct School
 
Moz Personas: What, Why, and How
Moz Personas: What, Why, and HowMoz Personas: What, Why, and How
Moz Personas: What, Why, and HowKaren Semyan
 
Management Consulting - Personal Growth & Leadership
Management Consulting - Personal Growth & LeadershipManagement Consulting - Personal Growth & Leadership
Management Consulting - Personal Growth & LeadershipHocein
 
Personal leadership - Lean startup, funding, business plan, new job
Personal leadership - Lean startup, funding, business plan, new jobPersonal leadership - Lean startup, funding, business plan, new job
Personal leadership - Lean startup, funding, business plan, new jobHocein
 

Similar a The inside scoop on industry analysts and how to work with them (20)

Quantix corporate-overview-bw-2017
Quantix corporate-overview-bw-2017Quantix corporate-overview-bw-2017
Quantix corporate-overview-bw-2017
 
Competitive intelligence
Competitive intelligenceCompetitive intelligence
Competitive intelligence
 
Chris Ingle on successfully engaging with analysts
Chris Ingle on successfully engaging with analystsChris Ingle on successfully engaging with analysts
Chris Ingle on successfully engaging with analysts
 
Building Effective Analyst Relations
Building Effective Analyst RelationsBuilding Effective Analyst Relations
Building Effective Analyst Relations
 
Outboxers - introduction (english)
Outboxers - introduction (english)Outboxers - introduction (english)
Outboxers - introduction (english)
 
Mike Roe Creating Client Value
Mike Roe Creating Client ValueMike Roe Creating Client Value
Mike Roe Creating Client Value
 
Sales Win Loss Analysis & Competitive Intelligence Tips Webinar With Andela a...
Sales Win Loss Analysis & Competitive Intelligence Tips Webinar With Andela a...Sales Win Loss Analysis & Competitive Intelligence Tips Webinar With Andela a...
Sales Win Loss Analysis & Competitive Intelligence Tips Webinar With Andela a...
 
Intellix Fact Consulting® GmbH Professional services full-2-GO
Intellix Fact Consulting® GmbH Professional services full-2-GOIntellix Fact Consulting® GmbH Professional services full-2-GO
Intellix Fact Consulting® GmbH Professional services full-2-GO
 
Slalmd2014 cid presentation
Slalmd2014 cid presentationSlalmd2014 cid presentation
Slalmd2014 cid presentation
 
2014 Jan Meeting - Competitive Intelligence
2014 Jan Meeting - Competitive Intelligence2014 Jan Meeting - Competitive Intelligence
2014 Jan Meeting - Competitive Intelligence
 
Market Reasearch Brochure : Transvisionarysolutions
Market Reasearch Brochure : TransvisionarysolutionsMarket Reasearch Brochure : Transvisionarysolutions
Market Reasearch Brochure : Transvisionarysolutions
 
Market research brochure : Transvisionarysolutions
Market research brochure : TransvisionarysolutionsMarket research brochure : Transvisionarysolutions
Market research brochure : Transvisionarysolutions
 
Adkit - Knowledge That Empowers You to Success
Adkit - Knowledge That Empowers You to SuccessAdkit - Knowledge That Empowers You to Success
Adkit - Knowledge That Empowers You to Success
 
English Adkit Banking 2010
English     Adkit Banking 2010English     Adkit Banking 2010
English Adkit Banking 2010
 
How to increase intelligence
How to increase intelligenceHow to increase intelligence
How to increase intelligence
 
Why And How to Transition into Product Management by Google PM
Why And How to Transition into Product Management by Google PMWhy And How to Transition into Product Management by Google PM
Why And How to Transition into Product Management by Google PM
 
Ks group c david armstrong
Ks group c david armstrongKs group c david armstrong
Ks group c david armstrong
 
Moz Personas: What, Why, and How
Moz Personas: What, Why, and HowMoz Personas: What, Why, and How
Moz Personas: What, Why, and How
 
Management Consulting - Personal Growth & Leadership
Management Consulting - Personal Growth & LeadershipManagement Consulting - Personal Growth & Leadership
Management Consulting - Personal Growth & Leadership
 
Personal leadership - Lean startup, funding, business plan, new job
Personal leadership - Lean startup, funding, business plan, new jobPersonal leadership - Lean startup, funding, business plan, new job
Personal leadership - Lean startup, funding, business plan, new job
 

Más de Scott Liewehr

The New Marketing Stack: Necessary tools from content marketing to marketing ...
The New Marketing Stack: Necessary tools from content marketing to marketing ...The New Marketing Stack: Necessary tools from content marketing to marketing ...
The New Marketing Stack: Necessary tools from content marketing to marketing ...Scott Liewehr
 
Truly Great Customer Experience: Moving Beyond Digital Marketing to Build the...
Truly Great Customer Experience: Moving Beyond Digital Marketing to Build the...Truly Great Customer Experience: Moving Beyond Digital Marketing to Build the...
Truly Great Customer Experience: Moving Beyond Digital Marketing to Build the...Scott Liewehr
 
Content Marketing to Build Passionate Subscribers to Your Brand - Adobe Summi...
Content Marketing to Build Passionate Subscribers to Your Brand - Adobe Summi...Content Marketing to Build Passionate Subscribers to Your Brand - Adobe Summi...
Content Marketing to Build Passionate Subscribers to Your Brand - Adobe Summi...Scott Liewehr
 
Customer Experience Management - It's Hard, But Not THAT Hard
Customer Experience Management - It's Hard, But Not THAT HardCustomer Experience Management - It's Hard, But Not THAT Hard
Customer Experience Management - It's Hard, But Not THAT HardScott Liewehr
 
Successful deployment of systems of engagement: Making it work with the team ...
Successful deployment of systems of engagement: Making it work with the team ...Successful deployment of systems of engagement: Making it work with the team ...
Successful deployment of systems of engagement: Making it work with the team ...Scott Liewehr
 
Ektron synergy keynote110912
Ektron synergy keynote110912Ektron synergy keynote110912
Ektron synergy keynote110912Scott Liewehr
 
Content, Context, Customers and Engagement: A Process for Web Engagement Mana...
Content, Context, Customers and Engagement: A Process for Web Engagement Mana...Content, Context, Customers and Engagement: A Process for Web Engagement Mana...
Content, Context, Customers and Engagement: A Process for Web Engagement Mana...Scott Liewehr
 
Managing the Customer Experience from Prospect to Advocate
Managing the Customer Experience from Prospect to AdvocateManaging the Customer Experience from Prospect to Advocate
Managing the Customer Experience from Prospect to AdvocateScott Liewehr
 
Top Ten List of "Bold Statements" - Gilbane 2011 Keynote
Top Ten List of "Bold Statements" - Gilbane 2011 KeynoteTop Ten List of "Bold Statements" - Gilbane 2011 Keynote
Top Ten List of "Bold Statements" - Gilbane 2011 KeynoteScott Liewehr
 
Considerations to Make When Selecting a WCM System
Considerations to Make When Selecting a WCM SystemConsiderations to Make When Selecting a WCM System
Considerations to Make When Selecting a WCM SystemScott Liewehr
 
Web 2.0 & CMS - The Path From Solutions Back To Needs
Web 2.0 & CMS - The Path From Solutions Back To NeedsWeb 2.0 & CMS - The Path From Solutions Back To Needs
Web 2.0 & CMS - The Path From Solutions Back To NeedsScott Liewehr
 

Más de Scott Liewehr (11)

The New Marketing Stack: Necessary tools from content marketing to marketing ...
The New Marketing Stack: Necessary tools from content marketing to marketing ...The New Marketing Stack: Necessary tools from content marketing to marketing ...
The New Marketing Stack: Necessary tools from content marketing to marketing ...
 
Truly Great Customer Experience: Moving Beyond Digital Marketing to Build the...
Truly Great Customer Experience: Moving Beyond Digital Marketing to Build the...Truly Great Customer Experience: Moving Beyond Digital Marketing to Build the...
Truly Great Customer Experience: Moving Beyond Digital Marketing to Build the...
 
Content Marketing to Build Passionate Subscribers to Your Brand - Adobe Summi...
Content Marketing to Build Passionate Subscribers to Your Brand - Adobe Summi...Content Marketing to Build Passionate Subscribers to Your Brand - Adobe Summi...
Content Marketing to Build Passionate Subscribers to Your Brand - Adobe Summi...
 
Customer Experience Management - It's Hard, But Not THAT Hard
Customer Experience Management - It's Hard, But Not THAT HardCustomer Experience Management - It's Hard, But Not THAT Hard
Customer Experience Management - It's Hard, But Not THAT Hard
 
Successful deployment of systems of engagement: Making it work with the team ...
Successful deployment of systems of engagement: Making it work with the team ...Successful deployment of systems of engagement: Making it work with the team ...
Successful deployment of systems of engagement: Making it work with the team ...
 
Ektron synergy keynote110912
Ektron synergy keynote110912Ektron synergy keynote110912
Ektron synergy keynote110912
 
Content, Context, Customers and Engagement: A Process for Web Engagement Mana...
Content, Context, Customers and Engagement: A Process for Web Engagement Mana...Content, Context, Customers and Engagement: A Process for Web Engagement Mana...
Content, Context, Customers and Engagement: A Process for Web Engagement Mana...
 
Managing the Customer Experience from Prospect to Advocate
Managing the Customer Experience from Prospect to AdvocateManaging the Customer Experience from Prospect to Advocate
Managing the Customer Experience from Prospect to Advocate
 
Top Ten List of "Bold Statements" - Gilbane 2011 Keynote
Top Ten List of "Bold Statements" - Gilbane 2011 KeynoteTop Ten List of "Bold Statements" - Gilbane 2011 Keynote
Top Ten List of "Bold Statements" - Gilbane 2011 Keynote
 
Considerations to Make When Selecting a WCM System
Considerations to Make When Selecting a WCM SystemConsiderations to Make When Selecting a WCM System
Considerations to Make When Selecting a WCM System
 
Web 2.0 & CMS - The Path From Solutions Back To Needs
Web 2.0 & CMS - The Path From Solutions Back To NeedsWeb 2.0 & CMS - The Path From Solutions Back To Needs
Web 2.0 & CMS - The Path From Solutions Back To Needs
 

Último

EUDR Info Meeting Ethiopian coffee exporters
EUDR Info Meeting Ethiopian coffee exportersEUDR Info Meeting Ethiopian coffee exporters
EUDR Info Meeting Ethiopian coffee exportersPeter Horsten
 
digital marketing , introduction of digital marketing
digital marketing , introduction of digital marketingdigital marketing , introduction of digital marketing
digital marketing , introduction of digital marketingrajputmeenakshi733
 
14680-51-4.pdf Good quality CAS Good quality CAS
14680-51-4.pdf  Good  quality CAS Good  quality CAS14680-51-4.pdf  Good  quality CAS Good  quality CAS
14680-51-4.pdf Good quality CAS Good quality CAScathy664059
 
Effective Strategies for Maximizing Your Profit When Selling Gold Jewelry
Effective Strategies for Maximizing Your Profit When Selling Gold JewelryEffective Strategies for Maximizing Your Profit When Selling Gold Jewelry
Effective Strategies for Maximizing Your Profit When Selling Gold JewelryWhittensFineJewelry1
 
business environment micro environment macro environment.pptx
business environment micro environment macro environment.pptxbusiness environment micro environment macro environment.pptx
business environment micro environment macro environment.pptxShruti Mittal
 
Fordham -How effective decision-making is within the IT department - Analysis...
Fordham -How effective decision-making is within the IT department - Analysis...Fordham -How effective decision-making is within the IT department - Analysis...
Fordham -How effective decision-making is within the IT department - Analysis...Peter Ward
 
Jewish Resources in the Family Resource Centre
Jewish Resources in the Family Resource CentreJewish Resources in the Family Resource Centre
Jewish Resources in the Family Resource CentreNZSG
 
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...Operational Excellence Consulting
 
Welding Electrode Making Machine By Deccan Dynamics
Welding Electrode Making Machine By Deccan DynamicsWelding Electrode Making Machine By Deccan Dynamics
Welding Electrode Making Machine By Deccan DynamicsIndiaMART InterMESH Limited
 
Cyber Security Training in Office Environment
Cyber Security Training in Office EnvironmentCyber Security Training in Office Environment
Cyber Security Training in Office Environmentelijahj01012
 
20220816-EthicsGrade_Scorecard-JP_Morgan_Chase-Q2-63_57.pdf
20220816-EthicsGrade_Scorecard-JP_Morgan_Chase-Q2-63_57.pdf20220816-EthicsGrade_Scorecard-JP_Morgan_Chase-Q2-63_57.pdf
20220816-EthicsGrade_Scorecard-JP_Morgan_Chase-Q2-63_57.pdfChris Skinner
 
Guide Complete Set of Residential Architectural Drawings PDF
Guide Complete Set of Residential Architectural Drawings PDFGuide Complete Set of Residential Architectural Drawings PDF
Guide Complete Set of Residential Architectural Drawings PDFChandresh Chudasama
 
TriStar Gold Corporate Presentation - April 2024
TriStar Gold Corporate Presentation - April 2024TriStar Gold Corporate Presentation - April 2024
TriStar Gold Corporate Presentation - April 2024Adnet Communications
 
trending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdf
trending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdftrending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdf
trending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdfMintel Group
 
Interoperability and ecosystems: Assembling the industrial metaverse
Interoperability and ecosystems:  Assembling the industrial metaverseInteroperability and ecosystems:  Assembling the industrial metaverse
Interoperability and ecosystems: Assembling the industrial metaverseSiemens
 
How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...
How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...
How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...SOFTTECHHUB
 
Technical Leaders - Working with the Management Team
Technical Leaders - Working with the Management TeamTechnical Leaders - Working with the Management Team
Technical Leaders - Working with the Management TeamArik Fletcher
 
Healthcare Feb. & Mar. Healthcare Newsletter
Healthcare Feb. & Mar. Healthcare NewsletterHealthcare Feb. & Mar. Healthcare Newsletter
Healthcare Feb. & Mar. Healthcare NewsletterJamesConcepcion7
 
Types of Cyberattacks - ASG I.T. Consulting.pdf
Types of Cyberattacks - ASG I.T. Consulting.pdfTypes of Cyberattacks - ASG I.T. Consulting.pdf
Types of Cyberattacks - ASG I.T. Consulting.pdfASGITConsulting
 

Último (20)

EUDR Info Meeting Ethiopian coffee exporters
EUDR Info Meeting Ethiopian coffee exportersEUDR Info Meeting Ethiopian coffee exporters
EUDR Info Meeting Ethiopian coffee exporters
 
digital marketing , introduction of digital marketing
digital marketing , introduction of digital marketingdigital marketing , introduction of digital marketing
digital marketing , introduction of digital marketing
 
14680-51-4.pdf Good quality CAS Good quality CAS
14680-51-4.pdf  Good  quality CAS Good  quality CAS14680-51-4.pdf  Good  quality CAS Good  quality CAS
14680-51-4.pdf Good quality CAS Good quality CAS
 
Effective Strategies for Maximizing Your Profit When Selling Gold Jewelry
Effective Strategies for Maximizing Your Profit When Selling Gold JewelryEffective Strategies for Maximizing Your Profit When Selling Gold Jewelry
Effective Strategies for Maximizing Your Profit When Selling Gold Jewelry
 
business environment micro environment macro environment.pptx
business environment micro environment macro environment.pptxbusiness environment micro environment macro environment.pptx
business environment micro environment macro environment.pptx
 
Fordham -How effective decision-making is within the IT department - Analysis...
Fordham -How effective decision-making is within the IT department - Analysis...Fordham -How effective decision-making is within the IT department - Analysis...
Fordham -How effective decision-making is within the IT department - Analysis...
 
Jewish Resources in the Family Resource Centre
Jewish Resources in the Family Resource CentreJewish Resources in the Family Resource Centre
Jewish Resources in the Family Resource Centre
 
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...
 
Welding Electrode Making Machine By Deccan Dynamics
Welding Electrode Making Machine By Deccan DynamicsWelding Electrode Making Machine By Deccan Dynamics
Welding Electrode Making Machine By Deccan Dynamics
 
Cyber Security Training in Office Environment
Cyber Security Training in Office EnvironmentCyber Security Training in Office Environment
Cyber Security Training in Office Environment
 
20220816-EthicsGrade_Scorecard-JP_Morgan_Chase-Q2-63_57.pdf
20220816-EthicsGrade_Scorecard-JP_Morgan_Chase-Q2-63_57.pdf20220816-EthicsGrade_Scorecard-JP_Morgan_Chase-Q2-63_57.pdf
20220816-EthicsGrade_Scorecard-JP_Morgan_Chase-Q2-63_57.pdf
 
Guide Complete Set of Residential Architectural Drawings PDF
Guide Complete Set of Residential Architectural Drawings PDFGuide Complete Set of Residential Architectural Drawings PDF
Guide Complete Set of Residential Architectural Drawings PDF
 
TriStar Gold Corporate Presentation - April 2024
TriStar Gold Corporate Presentation - April 2024TriStar Gold Corporate Presentation - April 2024
TriStar Gold Corporate Presentation - April 2024
 
trending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdf
trending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdftrending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdf
trending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdf
 
Interoperability and ecosystems: Assembling the industrial metaverse
Interoperability and ecosystems:  Assembling the industrial metaverseInteroperability and ecosystems:  Assembling the industrial metaverse
Interoperability and ecosystems: Assembling the industrial metaverse
 
How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...
How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...
How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...
 
Technical Leaders - Working with the Management Team
Technical Leaders - Working with the Management TeamTechnical Leaders - Working with the Management Team
Technical Leaders - Working with the Management Team
 
WAM Corporate Presentation April 12 2024.pdf
WAM Corporate Presentation April 12 2024.pdfWAM Corporate Presentation April 12 2024.pdf
WAM Corporate Presentation April 12 2024.pdf
 
Healthcare Feb. & Mar. Healthcare Newsletter
Healthcare Feb. & Mar. Healthcare NewsletterHealthcare Feb. & Mar. Healthcare Newsletter
Healthcare Feb. & Mar. Healthcare Newsletter
 
Types of Cyberattacks - ASG I.T. Consulting.pdf
Types of Cyberattacks - ASG I.T. Consulting.pdfTypes of Cyberattacks - ASG I.T. Consulting.pdf
Types of Cyberattacks - ASG I.T. Consulting.pdf
 

The inside scoop on industry analysts and how to work with them

  • 1. Industry Analysts: The inside scoop and how to work with them 1 Scott Liewehr | President and Principal Analyst | @sliewehr May 6, 2013 | J.Boye CMS Experts Group
  • 2. About Digital Clarity Group 2 DCG helps business leaders navigate the digital transformation and create competitive advantage from disruption.
  • 3. First, the obvious…  We are individuals (with varying expertise, backgrounds, interests, personalities…)  We have biases, opinions and world views (the good ones among us do, anyway)  We are not the press (not timely, bias will be evident, and we cover what interests us)  We are not product experts (how can we be with so many to cover?)  We do not have a crystal ball (study tons of data and some predictions come easy, but Confucius we’re not) 3
  • 4. Business Models  Buy-side vs Sell-side  Syndicated research and data  Open research  Advisory  Consulting  Events 4
  • 5. Things we spend time doing  Learning about the space we cover – Taking briefings, reading, researching, working with buyers  Advising – Advisory days, inquiries, consulting projects  Broadcasting – Writing, speaking, multimedia, social media 5
  • 6. For vendors (tech and services)  Understand our business model – Pay-to-play: Myth or reality?  Research us – know what makes us tick  Decide what you’re looking for: – Influence – Collateral – Advice 6
  • 7. For vendors seeking influence…  Select the firm(s) / analyst(s)  Build a relationship with us, individually  Have a plan  Brief us regularly  Solicit advice from us  Send us press releases in advance  Request feedback after a selection project 7
  • 8. An aside about briefings  Don’t pay…you shouldn’t have to  Request the specific analyst(s) you want to brief  Plan the agenda and determine your desired outcome  Bring your A-team  …and your A-game  Skip the setup (we can probably tell it better)  Go beyond 101…and probably 201 too  Tell us what you do *distinctively* well  Check in: Are we there? Hearing what we want?  Answer our questions honestly  Solicit our input  Deliver follow-ups 8
  • 9. For vendors seeking collateral  Understand what you are buying  Understand our research agenda – Multi-client research – Industry studies – Licensed research – Sponsored research – Custom research  Multimedia events – Webinars, webcasts  Speaking engagements 9
  • 10. Vendors | Seeking Advice  Critique during briefings / inquiries  Advisory (SAS) day / hours  Networking  Consulting engagements – SWOTs – Positioning – Competitive intel 10
  • 11. For Buyers  Know what you want  Understand your options  Identify the individual analyst(s)  Take a test run  Choose a product / service mix: – Reports and research – Inquiries – Advisories – Consulting engagements 11
  • 12. Other Points to Consider  Most people who criticize the analyst profession have never been analysts and don’t understand the business.  Integrity is key. 12
  • 13. 13 Scott Liewehr | @sliewehr sliewehr@digitalclaritygroup.com

Notas del editor

  1. Individuals expertise background (from consulting, from buy side, from sell side, lifer analyst) interests – area of coverage, new vs old tech, trends personalities – cynics v optimist, straight v crooked, we are NOT the firms we work for, nor the same as our colleague, etc.Biases, opinions and world view show me one without this and I’ll show you a future unemployed analyst you WANT them to have biases / opinions you also want TRANSPARENCYNot press not timely often a single view / slant of an announcement or conference based on what interests usNot product experts so don’t expect us to beNo crystal ball don’t blame us if the company we recommended gets acquired or… We are also not equity analysts and can’t necessarily evaluate financials
  2. Buy-side vs Sell-side One or the other or both RSG vs 451 vs us/forr/gartner/etcWe want to help businesses transform, working w vendors is one of the best ways INTEGRITY is keySyndicated research and dataUsually according to a research calendarSold individually at a premium, or via annual subscriptionInquiries usually includedFreemium modelUsually monetize via advisories and consultingAdvisorye.g. competitive intelligence, roadmap feedback, SWOT analysis, speaking, webinarsConsultinge.g. training, workshops, procurement, strategic planningEvents
  3. Learning about the space we coverTaking briefings, reading, researching, working with buyersAdvisingAdvisory days, inquiries, consulting projectsBroadcastingWriting, speaking, multimedia, social media
  4. Understand our model pay-to-play: myth or reality? comes down to understanding the model shouldn’t have to pay to brief shouldn’t have to pay to be covered, BUT you DO need to gain influence, so… Influence-wise, yes, paying gets you time, which can work for or against youResearch us Know our slant, what we’ve written, etc. How are we organized? Industry? Horizontal? Coverage area? Practice area?Decide what you’re looking for: Influence coverage, short- or long-listing Collateral licensed research, sponsored research, webinars, speaking, lead-gen… Advice critique, strategy, positioning, competitive intel, networking
  5. Pick the right firms / analysts By need / engagement typeBuild a relationship with us INDIVIDUALLY Learn what makes us tick Advisory / SAS dayHave a plan For overall how you’ll work with the analyst and get the most out of the relationship Probably want to do a SAS day BEFORE you have them speak at an eventBrief us regularly 2x/yr Learn who to get advice from, who’s charismatic, who’s fair, what our POV isSolicit advice ask what we think about your strategy your opportunities your challenges vs competitorsSend us the press releases IN ADVANCE of their releaseHelp us help you…we often receive calls at 8a from the press asking for our thoughts Don’t meet w press and analysts togetherOur job is ask hard question which, often, point out a flaw in your planPress will latch onto thatAdditionally, don’t tell press you’ve just spoken w us unless you’ve addressed the criticism, because the press will call and we’ll tell them the sameRequest feedback after a selection project We owe it to you
  6. Don’t pay…you shouldn’t have toRequest the specific analyst(s) you want to brief When you brief an analyst, you brief him/her, NOT the firm or his/her peersWe’re not very good at sharing informationPlan the agenda and determine your desired outcome - are you just trying to get introduced to us? Update us? What message do you want us to leave with?Bring your A-team…and your A-gameNOT an occasion for your standard sales deckBTW, it probably stinks anyway – we can help thereKNOW your analysts – research their interestTread carefully about the competitionSkip the setup and get to the meatwe can probably tell that story better than youGo beyond 101…and probably 201 tooIf I have to watch another vendor show me In Context Editing of a Press Release I’ll screamGet to what you do *distinctively* wellCheck in: Are we there? Hearing what we want?Answer our questions honestlySolicit our inputDeliver follow-ups
  7. Understand what you are buying Access to research? Access to customer base? Perpetual license? Embargo? Modifications okay?Understand our research agendaWhat do we offer? How much? Embargo? Sole use?Multi-client researchIndustry studiesLicensed researchSponsored researchCustom research (TCO study, other hired market study)Multimedia eventsWebinars, webcastsWill it be custom?Plan and rehearseTake controlCo-marketing?Live speaking eventsWant to put butts in seats?Want charisma?Want top analyst?Use the rest of the time wisely
  8. critique, strategy, positioning, competitive intel, networkingCritique during briefings / inquiriesAdvisory (SAS) day / hoursNetworking tech partners services partners other analysts VCs Customers press potential m&a targetsConsulting engagementSWOTs PositioningCompetitive intel
  9. Know what you want general information? Pragmatic advice? Deep product expertise? CYA for decision / direction?Consiglieri to bounce ideas off or share existing strategy, etc. Ongoing or short-term?Understand your options are you a large enterprise discerning between multiple subscribed relationship, or a smaller firm looking to buy its first relationship what do you already have? established v disruptor | new v old | big personality v firm player do they know your vertical? Others your size?Take a test run Try them out, even if it’s an interviewChoose a product / service mix Reports and research Inquiries (3 parts) Description of your situation/problem (20%) Analyst drill-down questions (30%) Analyst insights/feedback with discussion (50%) Don't expect the analyst to solve your problem; you’ll get ideas about how you can solve your problem. Advisories Consulting