Visual Process Management (VPM) is a tool that uses a visual and hierarchical approach to document processes in a way that solves common pitfalls like lack of accountability and outdated information. VPM allows for live documentation, systematic discovery of processes, and one-pass capture through its six key innovations: live documentation, process hierarchy, systematic discovery, process accountability, visual grammar, and one-pass capture. Demos of VPM's capabilities can be viewed on SmartDraw's website.