2. Seat Ordering
Convenient
Everyone has a mobile phone and they know
how to use it
Fast and Simple
Instant messaging between you and the
consumer
They order and pay from their seat, you
confirm order and delivery
Affordable
Low entry and setup costs
Only pay when consumers use it
Secure
No More CASH issues
Money is transmitted electronically
3. How it Works - Simple
Registration
Consumer registers online via http://yourstadiumhere.stadiumorder.com
Consumer enters mobile number and payment option and downloads
application
They can do this at home pre-event or via their mobile phone at the event
Ordering
When the consumer gets to their seat at the stadium they open the application
and the system automatically knows what stadium they are in based on the
carriers location service.
The consumer sees selection of concessions near them, they select menu items
they want and get to make order choices.
Payment
Consumers can pay using pre-registered credit card, or swipe card/contactless
card at the time of delivery or pickup. Options are controlled by the
concessioner.
Once the order is complete the system sends the order to the concessioner
kitchen printer or touch screen display.
Delivery
You staff confirms the receipt of order and the system sends message to guest
Your staff can send questions to the consumer and see the responses on screen
When order is ready the staff marks it ready for delivery and the system sends
notice to the guest and can even sent notice to delivery staff
The order is delivered and the consumer is happy!
The delivery staff mark the order as delivered and your happy!
Tracking and Reporting
Your system is always in balance and instantly reports sales your way for import
into your accounting systems!
4. Options
Simple best practices make it easy to get started and easy to test
However not every event or stadium is the same!
Options for branding at every touch point
Options to process modifications and rule setting
Ordering – What is available when from where
Payments – How and when the funds are transacted
Delivery or Pickup – Full delivery management
Age Verification for Alcohol – Options to sell alcahol or not, pre-
verification at registration and verification at delivery
Prepaid gift cards available
Can be used for food or merchandise
Optional Loyalty and Rewards program
Option for seat level wireless handheld devices to take contactless
payments at the guest seat, also does age verification via swipe of licence
5. For Your Guest
No More Long Lines and
Missed Plays
No More Spilling on Others
No More “Out of Cash”
Fast, Secure, and Reliable
Service!
Optional Instant Prepaid card, Loyalty and Rewards Program
6. For You The Concessioner
No More Missing Cash
No More Out of Balance
No More Unhappy Customers
Speed your service, improve your customer
satisfaction
Save on concessions staffing, training, and
support
Reduce the number of stands! Focus on service!
Have less headaches on event day!
7. The Company
StadiumOrder , LLC is a Joint Venutre from Merchant360 and Narian.
Merchant360 has 15 years experience in merchant point of sale systems
and has key executives have supported installations of contactless
payments, ticketing, and wifi at several stadiums in North America and
Europe
Narian has developed over 250 different mobile applications in the last
8 years and has a great track record for robust, sustainable and secure
solutions.
Together we provide the technology, support, and customization to
drive increased guest purchases, increased guest satisfaction, and a
revolution in guest convenience at their seat!