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Social Communication Is Great Customer Support

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SMEI - Sales & Marketing Executives International, Inc.
SMEI - Sales & Marketing Executives International, Inc.

Presented at the SMEI 2009 Social Media Road Show, Baltimore, MD Steve Kruskamp, Jr., 1st Mariner Bank

Empresariales
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Digital Social Communication Customer Satisfaction, Service, Feedback, and Innovation
Customer Service is the New, New Marketing
Your customers are talking
Why do these conversations matter? ,[object Object],[object Object],[object Object],[object Object],Offer a higher level of Customer Service.
 
 
 
 
 
 
 
 
 
 
 
 
or bust!
 
Thank You! Questions? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Social Communication Is Great Customer Support