Do you want to eliminate ‘in the field’ paperwork, improve productivity, increase data accuracy, and work disconnected? All on a device that is practical, cost effective and reliable, and most importantly wanted? Welcome to the age of Smart Devices for Field Workers. Join Tu Tran (Calpine Corporation) and John Chen (Enbridge Energy share why they chose to embrace smart devices for their field workers. They will discuss why smart devices work best for both their employees and their business. Tu Tran (Calpine Corporation) Tu Tran has over 20 years of progressive experience and leadership in the Information Technology field servicing the Energy Utility, Biotech/Life Science, Aerospace, Public Education Sector, and Supply Chain/Logistics industries. He joined Calpine in 2008 and has led various Maximo initiatives including strategy articulation, application roadmap, architecture assessment, and program/project management. During the last two years, he has initiated a mobile strategy and formed an in-house team to develop various mobile applications to support Calpine’s Power Operations business unit. John Chen (Enbridge Energy) John Chen has more than 15 years of software leadership experience in the Information Technology industry. He has been working at Enbridge Energy, US since 2003. Mr. Chen is currently the Technical Lead for Maximo projects, including their Mobility initiative, for the Enbridge Gas Transportation Gathering and Processing Division.

1. Mobility
Strategy
and
Mobile
Maximo
–
Tivoli
User
Community
Webcast
June
5,
2014

2. 2
Agenda
§ Calpine
Factoids
§ Mobile
Technology
Benefits
§ Calpine
Mobility
Strategy
§ Mobile
Maximo
§ Challenges
and
Issues
§ Customer
TesImonials
2

3. 3
Calpine
Factoids
3
• 93
renewable
geothermal
and
natural
gas-­‐fired
power
plants
• 28,000
MW
capacity
across
20
states
in
United
States
• Corporate
Headquarters
–
Houston,
Texas

4. 4
Mobile
Technology
Benefits
§ Increase
worker
producIvity
§ Eliminate
dual
data
entry
(enter
data
one
Ime)
§ Improve
data
accuracy
§ Streamline
operaIons
by
improving
and
speeding
up
decision-­‐making
§ Maximize
value
of
back-­‐end
enterprise
systems
(e.g.
Maximo,
Historian,
etc.)
4

5. 5
Calpine’s
Strategy
for
Mobility
5
“Mobile
Compu-ng
-­‐
Extending
the
Enterprise”
Maximo
Historian
Inventory Management
Outage Management
§ Completed
a
Mobile
Architecture
Assessment
driven
by
use
cases
(e.g.
work
management,
etc.)
§ Formed
an
in-­‐house
mobile
applicaIon
development
team
to
work
with
our
vendors
on
each
project
for
upfront
knowledge
transfer
§ Developed
core
principles
governing
mobile
development
and
design
§ Defined
mobility
standards
for
so[ware
(e.g.
JellyBean
OS)
and
hardware
(e.g.
Nexus
7
Android
tablet)
Work Management
A
P
P
S
P
R
O
C
E
S
S

6. 6
Nexus
7
Tablet
Specifica-ons
Weight
11.2
ounce
Processor
-­‐
Speed
Qualcomm
Snapdragon
-­‐
1.5GHz
BaEery
Type
1-­‐cell
lithium-­‐polymer
Diagonal
Screen
Size
7"
System
Memory
(RAM)
2GB
Storage
Capacity
16GB
Front
Facing
Webcam
Pixels
1.2MP
Digital
Camera
Yes
Digital
Camera
Pixels
5.0MP
Wi-­‐Fi
Built
In
Yes
Bluetooth-­‐Enabled
Yes
USB
2.0
Ports
1
Opera-ng
System
Android
Jelly
Bean
Mobile
Informer
Work
Management
ApplicaIon
6

7. 7
Mobile
Informer
Work
Management
Features
Review
and
update
assigned
work
orders
Add
labor
hours
to
work
order
Add
failure
reporIng
to
work
order
Issue
parts
to
work
order
Add
work
log
entry
to
work
order
Perform
quick
labor
reporIng
Create
and
view
work
requests
Capture
photos
as
afached
documents
Mobile
Informer
Work
Management
ApplicaIon
7

8. 8
Mobile
Informer
Work
Management
ApplicaIon
8

9. 9
Mobile
Informer
Work
Management
ApplicaIon

10. 10
Mobile
Informer
Work
Management
ApplicaIon

11. 11
Mobile
Informer
Work
Management
ApplicaIon

12. 12
Challenges
and
Issues
TesIng
applicaIon
compaIbility
across
various
hardware
devices
TesIng
applicaIon
compaIbility
across
mulIple
Android
OS
Remote
End
User
Support
IntuiIve
user
interface
and
easy-­‐to-­‐use

13. 13
Customer
TesImonials
“Overall
it
seems
a
success.
Bravo
Zulu!”
-­‐
T.
Gandy,
Maintenance
Manager,
Bosque
Energy
Center
“Can
we
have
Minimo
on
our
desktops?”
-­‐
Geothermal
maintenance
technician
“IntuiIve
and
easy
to
use.”
-­‐
M.
Hill,
Ops
&
Maintenance
Manager,
Clear
Lake
Co-­‐generaIon,
L.P.

14. 14
Ques-ons
and
Answers

15. Enbridge Maximo Mobile Solution
A Critical Path to World Class and Reliability Centered Maintenance

16. Agenda
• About Enbridge
• Maximo is key to operations
• Successful mobility for Maximo
• User stories
• Mobile Maximo
• The journey continues
16

17. Enbridge Natural Gas Pipeline and Processing Plant
17
System Name
Length &
Details
Location
2013 Average
Capacity
Anadarko System
3,100 miles (4,989
km) of pipeline
12 processing plants
1 treating plant
Anadarko Basin in the Texas
Panhandle and Western
Oklahoma
1,150 MMcf/d
North Texas system
4,600 miles (7,403
km) of pipeline
7 processing plants
Barnett Shale in Northern Texas
275 MMcf/d
East Texas System
3,900 miles (6,276
km) of pipeline
7 processing plants
11 treating plants
1 fractionation facility
Bossier Sands and Haynesville
Shale in Eastern Texas
885 MMcf/d
Texas Express NGL
System
580-mile (933-km)
mainline
116 miles (187 km) of
gathering lines
Mainline runs from Skellytown,
Texas to Mont Belvieu, Texas;
gathering lines in Anadarko/
Granite Wash and North Texas
regions
280,000 bpd

18. Enbridge Natural Gas Pipeline and Processing Plant
18
Challenge:
Efficiently track and manage
compliance, maintenance, safety, and
reliability tasks associated with
growing asset base
• > 750,000 HP of compression
horsepower
• 12,000 miles of pipeline
• > 6,200 active meters
• 33 PSM facilities
Solution:
Provide users with mobile device that
they would embrace

19. Enbridge Natural Gas Pipeline and Processing Plant
• Maximo – Asset Management, Work
Management
• Centralized data base for all
equipment types
• WO generation to track scheduled,
unscheduled, task
• Documents best practices – workflow,
business rules, PM and CM
maintenance task
• Increased asset reliability, available
time
• Brings high visibility to repetitive
failures
19

20. 3 Steps to Successful Mobility
20
Evaluate
handheld
solutions
(3 vendors)
Engage in a pilot
Involve field
personnel

21. Our Clear Choice: Mobile Informer
• Quick development & deployment
• Platform Native to Maximo / No Middleware
• Intuitive / Native application
• Fast performance
• Simplicity meeting business needs
• Operates connected/disconnected
• Seamless synchronization

22. Mobile Work Management: User Stories
22
• Activities and functions users can perform within the application
• Functional scope of the applicationWork Orders (Maintenance) Work Orders (Operators)
VIEW A LIST OF ASSIGNED OR OWNED WORK
ORDERS
RECORD THAT AN ENGINE IS PLACED IN
STANDBY
CREATE A WORK ORDER REVIEW ENGINES IN STANDBY
VIEW DETAILS OF A WORK ORDER RECORD THAT AN ENGINE IS REMOVED FROM
STANDBY
ACCEPT AND TAKE OWNERSHIP OF AN
ASSIGNED WORK ORDER
VIEW AND RECORD DOWNTIME FOR A WORK
ORDER
UPDATE A WORK ORDER
COMPLETE A WORK ORDER
REASSIGN A WORK ORDER
CANCEL AN ASSIGNED WORK ORDER

23. Mobile Work Management: User Interface Design
Designed natively for iOS
• Designed specifically for the devices:
– Apple iPad Air / iPad 4 running iOS7
– Application uses Mobile Informer to manage integration
with Maximo.
• Seamless connected and disconnected operation
• Attached documents viewed using the native iOS preview
function – supporting:
– Microsoft Office documents (Office ‘97 and newer), Apple
iWork Documents
– PDF files
– Images
– Rich Text Format (RTF) documents,
and text files
23

24. Mobile Work Management
Mobile Work Management User Interface Design
24

25. Mobile Work Management
Mobile Work Management: Overall Navigation
25

26. Mobile Work Management
Mobile Work Management: Create Work Order
26

27. Mobile Work Management
Mobile Work Management: Place Asset on Standby
27

28. Mobile Work Management
Mobile Work Management: Work Log
28

29. Mobile Work Management
Mobile Work Management: Record Failure Codes
29

30. Mobile Work Management
Mobile Work Management: Record Downtime
30

31. Mobile Work Management
Mobile Work Management: Complete Work Order
31

32. Next Steps for Enbridge
• Spread the Wealth
• Phased Roll Out
• Enthusiastic reception
• Next up: Operator Rounds
32

33. 33
Questions and Contacts
• Calpine
Tu Tran
Director, Information Services
Tu.Tran@calpine.com
• Enbridge
John Chen
Advisor, Operation Services
John.Chen@enbridge.com
• Interloc Solutions
Gretchen Gallagher
EVP, Business Development & Marketing
gretcheng@interlocsolutions.com