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Tiffany St James

            Social Media Strategist

              @TiffanyStJames




                    @TiffanyStJames
In 60 seconds...




What happens in 60 seconds on the internet [INFOGRAPHIC]
http://gizmo.do/60secsontheweb #summereventia2012



What happens in 60 seconds on the internet [INFOGRAPHIC]
http://gizmo.do/60secsontheweb #summereventia2012
I’m going to take it for granted that you...


   Market your event in an engaging way
   Understand your audience
   Provide all info in a timely manner
   Ensure that your content is totally relevant
   Honour delegates with great content, speakers, venues, food
So how can we add some extra magic?
Technology and audiences have evolved

                   •   Live monitoring of social media channels
                   •   Delving into the real-time social conversation
                   •   Rich interaction between stage and audience
                   •   Digital socially-interactive signage
                   •   Real-time speaker sound-bite posting
                   •   Real-time Flickr photography posting
                   •   Near real-time HD film and YouTube posting
                   •   Live blogging
                   •   Live web-streaming
                   •   Buzz aggregators pulling social content
                   •   Rich data and social analytics
                   •   Driving and owning the conversation
7 good reasons why amplification is a good idea


                                  • Make your budget go further
                                  • Increase your event’s attendance
                                  • Improve your event’s effectiveness
                                  • Expand your event’s reach
                                  • Event legacy through content creation
                                  • Marketing library of rich content
                                  • Demonstrate measurable ROI
                                     = Creating engaged audiences




             From reach to budget to content generation, the reasons to amplify
             your event are endless #summereventia2012
Social data gives you great ROI
Applications
   Campaign launches & promotional events
   Product launches & experiential campaigns
   Award ceremonies
   Conferences
   Exhibitions
   Concerts
   For event organisers, venues and brands
   For advertising, PR & marketing agencies
   For anyone who wants to lead the social conversation

                   Pump up the volume at events from product launches to
                   conferences, exhibitions & concerts. Lead the social conversation
                   #summereventia2012
Make it as easy as possible to interact


   Give your audience great content
   Promote the Hashtag and engage people BEFORE the event
   Get your speakers sharing socially BEFORE the event
   Check mobile signals from different providers
   Hold the conference rooms above ground
   Provide good Wifi and promote Logins and hashtags
   Inform the audience of speakers handles
   Encourage sharing and let them know where it’s all posted


                    Interaction will thrive is you follow simple steps to make it easy -
                    hashtags, wifi & Twitter handles are key #summereventia2012
Example: Gatorade Social Media Mission Control




               PepsiCo listen to customers & respond in real time [VIDEO]
               http://bit.ly/pepsicomissioncontrol #summereventia2012
Other examples




Gatorade Mission Control, Dell Command Center,
Nokia Agora Social Visualizer,                   @TiffanyStJames
Domino's Super Bowl Pizza War Room
Listening and Engagement Objectives

Listening
                                    Buzz generation
Research,
                                    Stimulate discussion,
audience insight,
                                    encouraging sharing
understanding views

Co-production                       Discussion & Response

Working with a community            Driving take-up,
to produce a resource               asking for feedback


                Listening + co-production + buzz generation + discussion & response
                = listening & engagement objectives #summereventia2012
Create your own digital plan




    Strategic                                   Creative
                            Insight                                   Delivery            Results
  understanding                               Development



Understand the        Listen online to     Develop tactical      Deliver and manage   Using monitoring and
objectives, target    what’s being said    activity (including   all activity         measurement tools
audiences and what    about brands,        content) that will                         Benchmark and
the ROI needs to be   products etc         engage with core                           measure outcomes to
                                           audiences and help                         understand ROI
                                           achieve objectives




                                  A defined digital plan will ensure maximum results, from
                                  strategic understanding to creative development & delivery
                                  #summereventia2012
Peter Kerwood

          Social Media Implementer

                @PKerwood
Creating an event specific website




      An event website allows you to pull together all social channels in one
      convenient place #summereventia2012
Event specific Twitter profile




    Create an event specific twitter profile or simply use a hashtag to
    curate all relevant content #summereventia2012
YouTube channel almost live uploads




       Upload video content to a carefully branded channel ‘almost live’
       #summereventia2012
Flickr live posting




Flickr photography captures & broadcasts atmosphere & interaction
live. The only man doing this right is @paul_clarke
#summereventia2012
Live video blogging




Live video blogging by @winkball creates video content to capture,
share and showcases events #summereventia2012
Video Social Updates




A 15-second video messaging platform, @tout captures, shares &
showcases events with visual status updates
#summereventia2012
Live audio blogging




Audio blogging platforms such as @audioboo or @ipadio creates
instant audio content which can be easily shared #summereventia2012
Live streaming




Broadcast your event anywhere in the world as it happens on @ustream
using nothing more than a smart phone #summereventia2012
Sharing presentation content




    Share presentation content using @slideshare. See this presentation
    on http://slideshare.net/soampd #summereventia2012
Tell Stories with photos and sound clips




          Preserving the moments that matter, @picleapp enables you to
          tell stories with photos and sound clips #summereventia2012
Twitter Radio




Broadcast tweets live as audio with @thesocialradio mixed with
music from itunes or @spotify #summereventia2012
Social Photography




Flickr photography captures & broadcasts atmosphere & interaction
live. The only man doing this right is @paul_clarke
#summereventia2012
The Skype Twitter Town Crier




      Broadcast your tweets using a branded town crier like @skype did
      [VIDEO] http://bit.ly/skypetowncrier #summereventia2012
Create Social Stories




Making stories from the social web: @storify allows you to
curate social media elements & write your own narrative
#summereventia2012
Live Drawing




12% of info an audience takes in is from what u say, the rest is visual.
Live drawing is key. See http://ogilvynotes.com #summereventia2012
Live Doodling




Live window doodling creates a twist on branding at events, turning
windows into works of art http://bit.ly/JubXaM #summereventia2012
Pinterest




Online pin board @pinterest drives more traffic to online stores & brands
than Twitter, LinkedIn & Google+ combined #summereventia2012
Twitter Walls




Branded twitter screens by @ultraknowledge powerfully display
aggregated social content http://eventia.zoomero.com
#summereventia2012
Case study: Volkswagen: Twitter zoom campaign




             VW Twitter zoom created by @BBDO Brazil is a Twitter, Google
             maps & realworld prize locations mashup [VIDEO]
             http://bit.ly/twitzoom #livetech #summereventia2012
Case study: Smirnoff presents Sensation
Case study: Smirnoff presents Sensation




         Smirnoff used RFID tech from @theblondefish to connect their live
         Sensation event with the online world through Facebook
         #summereventia2012
Case study: Smirnoff presents Sensation




         Using Facebook @theblondefish amplified the Smirnoff Sensation
         event to over a million people who were not even there
         #summereventia2012
Andrew Lyons
         Social Media Analyst
          @_AndrewLyons
Eventia 25.04.12

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Eventia 25.04.12

  • 1.
  • 2. Tiffany St James Social Media Strategist @TiffanyStJames @TiffanyStJames
  • 3. In 60 seconds... What happens in 60 seconds on the internet [INFOGRAPHIC] http://gizmo.do/60secsontheweb #summereventia2012 What happens in 60 seconds on the internet [INFOGRAPHIC] http://gizmo.do/60secsontheweb #summereventia2012
  • 4. I’m going to take it for granted that you...  Market your event in an engaging way  Understand your audience  Provide all info in a timely manner  Ensure that your content is totally relevant  Honour delegates with great content, speakers, venues, food
  • 5. So how can we add some extra magic?
  • 6. Technology and audiences have evolved • Live monitoring of social media channels • Delving into the real-time social conversation • Rich interaction between stage and audience • Digital socially-interactive signage • Real-time speaker sound-bite posting • Real-time Flickr photography posting • Near real-time HD film and YouTube posting • Live blogging • Live web-streaming • Buzz aggregators pulling social content • Rich data and social analytics • Driving and owning the conversation
  • 7. 7 good reasons why amplification is a good idea • Make your budget go further • Increase your event’s attendance • Improve your event’s effectiveness • Expand your event’s reach • Event legacy through content creation • Marketing library of rich content • Demonstrate measurable ROI = Creating engaged audiences From reach to budget to content generation, the reasons to amplify your event are endless #summereventia2012
  • 8. Social data gives you great ROI
  • 9. Applications  Campaign launches & promotional events  Product launches & experiential campaigns  Award ceremonies  Conferences  Exhibitions  Concerts  For event organisers, venues and brands  For advertising, PR & marketing agencies  For anyone who wants to lead the social conversation Pump up the volume at events from product launches to conferences, exhibitions & concerts. Lead the social conversation #summereventia2012
  • 10. Make it as easy as possible to interact  Give your audience great content  Promote the Hashtag and engage people BEFORE the event  Get your speakers sharing socially BEFORE the event  Check mobile signals from different providers  Hold the conference rooms above ground  Provide good Wifi and promote Logins and hashtags  Inform the audience of speakers handles  Encourage sharing and let them know where it’s all posted Interaction will thrive is you follow simple steps to make it easy - hashtags, wifi & Twitter handles are key #summereventia2012
  • 11. Example: Gatorade Social Media Mission Control PepsiCo listen to customers & respond in real time [VIDEO] http://bit.ly/pepsicomissioncontrol #summereventia2012
  • 12. Other examples Gatorade Mission Control, Dell Command Center, Nokia Agora Social Visualizer, @TiffanyStJames Domino's Super Bowl Pizza War Room
  • 13. Listening and Engagement Objectives Listening Buzz generation Research, Stimulate discussion, audience insight, encouraging sharing understanding views Co-production Discussion & Response Working with a community Driving take-up, to produce a resource asking for feedback Listening + co-production + buzz generation + discussion & response = listening & engagement objectives #summereventia2012
  • 14. Create your own digital plan Strategic Creative Insight Delivery Results understanding Development Understand the Listen online to Develop tactical Deliver and manage Using monitoring and objectives, target what’s being said activity (including all activity measurement tools audiences and what about brands, content) that will Benchmark and the ROI needs to be products etc engage with core measure outcomes to audiences and help understand ROI achieve objectives A defined digital plan will ensure maximum results, from strategic understanding to creative development & delivery #summereventia2012
  • 15. Peter Kerwood Social Media Implementer @PKerwood
  • 16. Creating an event specific website An event website allows you to pull together all social channels in one convenient place #summereventia2012
  • 17. Event specific Twitter profile Create an event specific twitter profile or simply use a hashtag to curate all relevant content #summereventia2012
  • 18. YouTube channel almost live uploads Upload video content to a carefully branded channel ‘almost live’ #summereventia2012
  • 19. Flickr live posting Flickr photography captures & broadcasts atmosphere & interaction live. The only man doing this right is @paul_clarke #summereventia2012
  • 20. Live video blogging Live video blogging by @winkball creates video content to capture, share and showcases events #summereventia2012
  • 21. Video Social Updates A 15-second video messaging platform, @tout captures, shares & showcases events with visual status updates #summereventia2012
  • 22. Live audio blogging Audio blogging platforms such as @audioboo or @ipadio creates instant audio content which can be easily shared #summereventia2012
  • 23. Live streaming Broadcast your event anywhere in the world as it happens on @ustream using nothing more than a smart phone #summereventia2012
  • 24. Sharing presentation content Share presentation content using @slideshare. See this presentation on http://slideshare.net/soampd #summereventia2012
  • 25. Tell Stories with photos and sound clips Preserving the moments that matter, @picleapp enables you to tell stories with photos and sound clips #summereventia2012
  • 26. Twitter Radio Broadcast tweets live as audio with @thesocialradio mixed with music from itunes or @spotify #summereventia2012
  • 27. Social Photography Flickr photography captures & broadcasts atmosphere & interaction live. The only man doing this right is @paul_clarke #summereventia2012
  • 28. The Skype Twitter Town Crier Broadcast your tweets using a branded town crier like @skype did [VIDEO] http://bit.ly/skypetowncrier #summereventia2012
  • 29. Create Social Stories Making stories from the social web: @storify allows you to curate social media elements & write your own narrative #summereventia2012
  • 30. Live Drawing 12% of info an audience takes in is from what u say, the rest is visual. Live drawing is key. See http://ogilvynotes.com #summereventia2012
  • 31. Live Doodling Live window doodling creates a twist on branding at events, turning windows into works of art http://bit.ly/JubXaM #summereventia2012
  • 32. Pinterest Online pin board @pinterest drives more traffic to online stores & brands than Twitter, LinkedIn & Google+ combined #summereventia2012
  • 33. Twitter Walls Branded twitter screens by @ultraknowledge powerfully display aggregated social content http://eventia.zoomero.com #summereventia2012
  • 34. Case study: Volkswagen: Twitter zoom campaign VW Twitter zoom created by @BBDO Brazil is a Twitter, Google maps & realworld prize locations mashup [VIDEO] http://bit.ly/twitzoom #livetech #summereventia2012
  • 35. Case study: Smirnoff presents Sensation
  • 36. Case study: Smirnoff presents Sensation Smirnoff used RFID tech from @theblondefish to connect their live Sensation event with the online world through Facebook #summereventia2012
  • 37. Case study: Smirnoff presents Sensation Using Facebook @theblondefish amplified the Smirnoff Sensation event to over a million people who were not even there #summereventia2012
  • 38. Andrew Lyons Social Media Analyst @_AndrewLyons

Editor's Notes

  1. Monitoring – audience insight, understanding views Taking part in the conversation – stimulating discussion, encourgaging sharing Co- Production – working with a community to produce a response Discussion and response - driving take up, asking for feedback Tiff check against 7 levels of engagement Define your objective Define which kind of communities Design the ‘ offer ’ Identify relevant communities Choose community audience and content Establish fit with other marketing plan Set up, manage, monitor and maintain Evaluate – continual optimisation