Pump up the Volume to the next level
Learn about how to use social media amplification strategies and measure social media reach for your next event. The tools, systems and processes are here now to help you better engage with your audiences in the social spaces they hang out. See how social media is now being taken to the next level. Presented by Tiffany St James, founder of the SoAmpd collaborative and agency Stimulation Ltd. Andrew Lyons co-founder of Ultra Knowledge and Altitude London marketing director and fellow SoAmpd collaborative Peter Kerwood.
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Eventia 25.04.12
1.
2. Tiffany St James
Social Media Strategist
@TiffanyStJames
@TiffanyStJames
3. In 60 seconds...
What happens in 60 seconds on the internet [INFOGRAPHIC]
http://gizmo.do/60secsontheweb #summereventia2012
What happens in 60 seconds on the internet [INFOGRAPHIC]
http://gizmo.do/60secsontheweb #summereventia2012
4. I’m going to take it for granted that you...
Market your event in an engaging way
Understand your audience
Provide all info in a timely manner
Ensure that your content is totally relevant
Honour delegates with great content, speakers, venues, food
6. Technology and audiences have evolved
• Live monitoring of social media channels
• Delving into the real-time social conversation
• Rich interaction between stage and audience
• Digital socially-interactive signage
• Real-time speaker sound-bite posting
• Real-time Flickr photography posting
• Near real-time HD film and YouTube posting
• Live blogging
• Live web-streaming
• Buzz aggregators pulling social content
• Rich data and social analytics
• Driving and owning the conversation
7. 7 good reasons why amplification is a good idea
• Make your budget go further
• Increase your event’s attendance
• Improve your event’s effectiveness
• Expand your event’s reach
• Event legacy through content creation
• Marketing library of rich content
• Demonstrate measurable ROI
= Creating engaged audiences
From reach to budget to content generation, the reasons to amplify
your event are endless #summereventia2012
9. Applications
Campaign launches & promotional events
Product launches & experiential campaigns
Award ceremonies
Conferences
Exhibitions
Concerts
For event organisers, venues and brands
For advertising, PR & marketing agencies
For anyone who wants to lead the social conversation
Pump up the volume at events from product launches to
conferences, exhibitions & concerts. Lead the social conversation
#summereventia2012
10. Make it as easy as possible to interact
Give your audience great content
Promote the Hashtag and engage people BEFORE the event
Get your speakers sharing socially BEFORE the event
Check mobile signals from different providers
Hold the conference rooms above ground
Provide good Wifi and promote Logins and hashtags
Inform the audience of speakers handles
Encourage sharing and let them know where it’s all posted
Interaction will thrive is you follow simple steps to make it easy -
hashtags, wifi & Twitter handles are key #summereventia2012
11. Example: Gatorade Social Media Mission Control
PepsiCo listen to customers & respond in real time [VIDEO]
http://bit.ly/pepsicomissioncontrol #summereventia2012
12. Other examples
Gatorade Mission Control, Dell Command Center,
Nokia Agora Social Visualizer, @TiffanyStJames
Domino's Super Bowl Pizza War Room
13. Listening and Engagement Objectives
Listening
Buzz generation
Research,
Stimulate discussion,
audience insight,
encouraging sharing
understanding views
Co-production Discussion & Response
Working with a community Driving take-up,
to produce a resource asking for feedback
Listening + co-production + buzz generation + discussion & response
= listening & engagement objectives #summereventia2012
14. Create your own digital plan
Strategic Creative
Insight Delivery Results
understanding Development
Understand the Listen online to Develop tactical Deliver and manage Using monitoring and
objectives, target what’s being said activity (including all activity measurement tools
audiences and what about brands, content) that will Benchmark and
the ROI needs to be products etc engage with core measure outcomes to
audiences and help understand ROI
achieve objectives
A defined digital plan will ensure maximum results, from
strategic understanding to creative development & delivery
#summereventia2012
16. Creating an event specific website
An event website allows you to pull together all social channels in one
convenient place #summereventia2012
17. Event specific Twitter profile
Create an event specific twitter profile or simply use a hashtag to
curate all relevant content #summereventia2012
18. YouTube channel almost live uploads
Upload video content to a carefully branded channel ‘almost live’
#summereventia2012
19. Flickr live posting
Flickr photography captures & broadcasts atmosphere & interaction
live. The only man doing this right is @paul_clarke
#summereventia2012
20. Live video blogging
Live video blogging by @winkball creates video content to capture,
share and showcases events #summereventia2012
21. Video Social Updates
A 15-second video messaging platform, @tout captures, shares &
showcases events with visual status updates
#summereventia2012
22. Live audio blogging
Audio blogging platforms such as @audioboo or @ipadio creates
instant audio content which can be easily shared #summereventia2012
23. Live streaming
Broadcast your event anywhere in the world as it happens on @ustream
using nothing more than a smart phone #summereventia2012
24. Sharing presentation content
Share presentation content using @slideshare. See this presentation
on http://slideshare.net/soampd #summereventia2012
25. Tell Stories with photos and sound clips
Preserving the moments that matter, @picleapp enables you to
tell stories with photos and sound clips #summereventia2012
26. Twitter Radio
Broadcast tweets live as audio with @thesocialradio mixed with
music from itunes or @spotify #summereventia2012
27. Social Photography
Flickr photography captures & broadcasts atmosphere & interaction
live. The only man doing this right is @paul_clarke
#summereventia2012
28. The Skype Twitter Town Crier
Broadcast your tweets using a branded town crier like @skype did
[VIDEO] http://bit.ly/skypetowncrier #summereventia2012
29. Create Social Stories
Making stories from the social web: @storify allows you to
curate social media elements & write your own narrative
#summereventia2012
30. Live Drawing
12% of info an audience takes in is from what u say, the rest is visual.
Live drawing is key. See http://ogilvynotes.com #summereventia2012
31. Live Doodling
Live window doodling creates a twist on branding at events, turning
windows into works of art http://bit.ly/JubXaM #summereventia2012
32. Pinterest
Online pin board @pinterest drives more traffic to online stores & brands
than Twitter, LinkedIn & Google+ combined #summereventia2012
33. Twitter Walls
Branded twitter screens by @ultraknowledge powerfully display
aggregated social content http://eventia.zoomero.com
#summereventia2012
34. Case study: Volkswagen: Twitter zoom campaign
VW Twitter zoom created by @BBDO Brazil is a Twitter, Google
maps & realworld prize locations mashup [VIDEO]
http://bit.ly/twitzoom #livetech #summereventia2012
36. Case study: Smirnoff presents Sensation
Smirnoff used RFID tech from @theblondefish to connect their live
Sensation event with the online world through Facebook
#summereventia2012
37. Case study: Smirnoff presents Sensation
Using Facebook @theblondefish amplified the Smirnoff Sensation
event to over a million people who were not even there
#summereventia2012
Monitoring – audience insight, understanding views Taking part in the conversation – stimulating discussion, encourgaging sharing Co- Production – working with a community to produce a response Discussion and response - driving take up, asking for feedback Tiff check against 7 levels of engagement Define your objective Define which kind of communities Design the ‘ offer ’ Identify relevant communities Choose community audience and content Establish fit with other marketing plan Set up, manage, monitor and maintain Evaluate – continual optimisation