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SocialMedia.org
                                     Video Case Studies



    SocialMedia.org
          This video is from
     Case Studies
           BlogWell
             San Francisco
             June 20, 2011
This presentation is from
         socialmedia.org/blogwell



 BlogWell                              Andy Sernovitz
    San Francisco
    March 27, 2012                  Social Media Ethics Briefing:
   socialmedia.org/blogwell            Staying Out of Trouble
Ethics Best Practices


            Tweet this! #blogwell
IT’S ALL
ABOUT
TRUST
The difference between
 honesty and sleazery:
THIS IS
THE LAW
Three Guides for Safe Social
        Media Outreach
1. Require disclosure and truthfulness in social
   media outreach.
2. Monitor the conversation and correct
   misstatements.
3. Create social media policies and training
   programs.

                             Tweet this! #blogwell
Stay Safe
     Never pay
   Real disclosure
Don’t lie to your mom
             Tweet this! #blogwell
10 Magic Words
 I work for _________, and
this is my personal opinion.

                Tweet this! #blogwell
Who are you?

      Were you paid?

Is it an honest opinion based
     on a real experience?

                 Tweet this! #blogwell
Biggest Risk:
Training Failure
Disclosure Best Practices Toolkit
Checklists for    •   Disclosure of Identity
                  •   Personal and Unofficial
every situation       Participation
                  •   Truthfulness
Customize for     •   Outreach and Advocacy
                      Campaigns
your team         •   Agency/Contractor Disclosure
                  •   Vendor Questionnaire
                  •   Policies and Training



                              Tweet this! #blogwell
Be careful
who you hire

       Tweet this! #blogwell
We have a chance to
do something good

           Tweet this! #blogwell
Raise your standards


           Tweet this! #blogwell
Save your brand
Save your reputation
   Save your job
           Tweet this! #blogwell
SAVE
SOCIAL
MEDIA

    Tweet this! #blogwell
If you have to ask,
   the answer is no

It’s easier to be honest

      Pass it on
              Tweet this! #blogwell
SocialMedia.org
         This video is from
    Case Studies                    Learn more about past and
           BlogWell
            San Francisco
            June 20, 2011
                                       upcoming BlogWells
This presentation is from
         socialmedia.org/blogwell



BlogWell                            socialmedia.org/blogwell
     San Fracisco
    March 27, 2012
   socialmedia.org/blogwell

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BlogWell San Francisco Social Media Ethics Briefing, presented by Andy Sernovitz

  • 1. SocialMedia.org Video Case Studies SocialMedia.org This video is from Case Studies BlogWell San Francisco June 20, 2011 This presentation is from socialmedia.org/blogwell BlogWell Andy Sernovitz San Francisco March 27, 2012 Social Media Ethics Briefing: socialmedia.org/blogwell Staying Out of Trouble
  • 2. Ethics Best Practices Tweet this! #blogwell
  • 4. The difference between honesty and sleazery:
  • 6. Three Guides for Safe Social Media Outreach 1. Require disclosure and truthfulness in social media outreach. 2. Monitor the conversation and correct misstatements. 3. Create social media policies and training programs. Tweet this! #blogwell
  • 7. Stay Safe Never pay Real disclosure Don’t lie to your mom Tweet this! #blogwell
  • 8. 10 Magic Words I work for _________, and this is my personal opinion. Tweet this! #blogwell
  • 9. Who are you? Were you paid? Is it an honest opinion based on a real experience? Tweet this! #blogwell
  • 11. Disclosure Best Practices Toolkit Checklists for • Disclosure of Identity • Personal and Unofficial every situation Participation • Truthfulness Customize for • Outreach and Advocacy Campaigns your team • Agency/Contractor Disclosure • Vendor Questionnaire • Policies and Training Tweet this! #blogwell
  • 12. Be careful who you hire Tweet this! #blogwell
  • 13. We have a chance to do something good Tweet this! #blogwell
  • 14.
  • 15. Raise your standards Tweet this! #blogwell
  • 16. Save your brand Save your reputation Save your job Tweet this! #blogwell
  • 17. SAVE SOCIAL MEDIA Tweet this! #blogwell
  • 18. If you have to ask, the answer is no It’s easier to be honest Pass it on Tweet this! #blogwell
  • 19. SocialMedia.org This video is from Case Studies Learn more about past and BlogWell San Francisco June 20, 2011 upcoming BlogWells This presentation is from socialmedia.org/blogwell BlogWell socialmedia.org/blogwell San Fracisco March 27, 2012 socialmedia.org/blogwell