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How to build up website take-up Best practice and networking event How to build up website take-up  (14 December 2010) How to build up website up website take-up
Introductions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],How to build up website take-up
Welcome ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],How to build up website take-up
Programme for morning ,[object Object],[object Object],[object Object],How to build up website take-up
Programme for afternoon ,[object Object],[object Object],[object Object],[object Object],How to build up website take-up
Customer access research study ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],How to build up website take-up
Since our last seminar in Birmingham.…. ,[object Object],[object Object],[object Object],How to build up website take-up
Impact of severe weather  (last week in Nov)  How to build up website take-up
Increase in unique visitors (2010 cf with 2009) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],How to build up website take-up
Review of Directgov  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],How to build up website take-up
Letter from Senior Building Control Officer Warwick DC ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],How to build up website take-up
Home page How to build up website take-up
Home  page >>‘Book it’ page  How to build up website take-up
‘ Book it’ page to ‘Online services’  How to build up website take-up
‘ Online services ‘ to ‘Building regulations applications’ (Also found via ‘search’)  How to build up website take-up
A to Z entry for ‘Building regulations’ How to build up website take-up
Lessons to learn from  Warwick DC example ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],How to build up website take-up
How to build up website take-up
What are the barriers to  maximising self service? ,[object Object],[object Object],How to build up website take-up
Changing age profile of web visitors  ,[object Object],[object Object],[object Object],How to build up website take-up
Is channel shift a corporate objective?  ,[object Object],[object Object],[object Object],[object Object],How to build up website take-up
Online school admissions  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],How to build up website take-up
Online planning applications  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],How to build up website take-up
Online school admissions and  planning applications (out of 125 councils) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],How to build up website take-up
Online school admissions and  planning applications (out of 125 councils) ,[object Object],[object Object],[object Object],[object Object],How to build up website take-up
Is channel shift a corporate objective?  ,[object Object],[object Object],How to build up website take-up
Can your council report impact of channel shift? How to build up website take-up
Can your council report impact of channel shift? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],How to build up website take-up
Example of strong corporate commitment to all service managers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],How to build up website take-up
Q4  What was your main purpose for    coming to the website today? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Q4  What was your main purpose for    coming to the website today? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Lessons from survey into online services for schools (DfE) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],How to build up website take-up
Lessons from survey into online services for schools (DfE) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],How to build up website take-up
Better connected  reviewer comments ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],How to build up website take-up
In conclusion ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],How to build up website take-up
[object Object],How to build up website take-up

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Customer Access - Improvement Service

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