Softweb Solutions Inc provided the solutions for Materials and Electrical Manufacturer which entitle the admin to add/subtract any primary or secondary data and respective contents. Read our Full Story at http://blog.softwebsolutions.com/mobile-survey-app-for-manufacturing-industry/

1. USER
AUTHENTICATION
REGISTRATION
INSTANT SURVEY
OFFLINE SURVEY
LIVE PREVIEW
Background
Mersen is a global expert in materials and
equipment for extreme environments and
for the safety and reliability of electrical
equipment. The company holds leadership
positions in both the sectors. With
production plants and local offices in more
than 35 countries around the world, Mersen
has built a network that provides the right
response to customer requirements
anywhere on the planet, with unrivalled
delivery times.
Case Study
Survey App to Collect Data from the
Customers of a Materials and Electrical
Manufacturer
Challenges
As the challenges of the departmental operations of Mersen intensify, they thought of an
interactive mobile application that functions as an informational survey for their
engineering and operations departments. They wanted a brush survey feature which
includes pictures, machine info, brush description etc. The apps should allow their
customers to identify carbon brushes by describing them. The feature should facilitate
the user to describe the brushes by taking pictures and answering a couple of questions
after downloading the app and registering for it. The app should enable them to contact
Mersen, either after or before describing the brush.
Mersen emphasized on the facts that they wanted this application to be user-friendly and
wanted to make sure that the user can stop and save the data acquired. The user should
be able to skip the question and can go back and forth to change the info entered on any
screen.
Softweb developed a highly customizable app for the iOS and Android platforms. It
equips Mersen’s engineering and operations departments to get business insights based
on the informational surveys. We provide the solutions which entitle the admin to
add/subtract any primary or secondary data and their respective contents. The app
provides absolute solution to create their surveys both online and offline. Additionally, it
enables the user to conduct survey based on different parameters.
The user can preview complete simulation and can get comprehensive and accurate
results without data entry. The app solution provided by us enables the user to derive
great business insight based on the survey analysis results.
Solutions

2. Summary
Mersen, a global expert in materials and
equipment for extreme environments,
required an app to allow their customers to
identify carbon brushes. They wanted to
develop an interactive mobile application
that works as an informational survey for
their engineering and operations
departments. The app should be enabling
them to contact Mersen, either after or
before describing the brush. Softweb
developed a highly customizable app using
iOS and Android technologies. The app
provides solution to create their surveys
both online and offline. The app enables user
to conduct survey based on different
parameters.
Contact Information
Softweb Solutions
2531 Technology Drive, Suite 312,
Elgin, Illinois 60124
US Toll Free Number: 1-866-345-7638
Email: info@softwebsolutions.com
www.softwebsolutions.com
Case Study
Technologies Used
Operating System: Android OS, iOS
Technology: Android SDK and Java
Language: Objective C
Third Party Tool: iText (Java PDF Library)
Targeted Devices: iOS Supporting iPhone, iPod Touch and iPad devices, and Android OS
O
O
O
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Features
Registration feature for the usersO
The application allows an easy login and also enables the users to create their surveys
online or offline.
O
Four different elements in Brush Survey feature allow the user to conduct surveys based
on different parameters.
O
The user can preview complete simulation.O
App enables the user to obtain comprehensive and accurate results without data entry.O
The user can get business insight based on the survey analysis results.O
The admin has the rights to add/subtract any primary or secondary data and their
respective contents.
O
Brush Survey feature with 4 different elements such as pictures, application, machine,
and brush
O
Skip button to move to the next question if not desired to answer a questionO
Home screen with different tabs to choose fromO
Instant survey results retrievalO
User authenticationO
Offline survey is viable as the email is sent to Mersen’s representatives as per userO
Supports multiple question typesO
Live preview complete simulationO
Admin has rights to add/subtract any data and their respective contents.O
Business Benefits