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Organizational Behavior (OB)
Academic Year: 2012/2013                                                            Semester: 1st

Instructor(s):     Irina Cojuharenco (theory)
                   Maria João Gomes (practice sessions)
                   Maria Fernanda Bento (practice sessions)


Course Description:

This course will introduce students to the field of organizational behavior – an interdisciplinary field at
the very core of management studies dedicated to better understanding and managing people at work.
We will examine organizations by looking at the behavior of individuals, groups and organization-level
phenomena, such as structure and culture. Throughout the course, students will work in teams, and
thus, experience directly the challenges of teamwork – an increasingly popular form of organizing. The
main “take home” messages of the course are:

                  Theories of organizational behavior are a product of the scientific method applied to
                   organizational problems. Management practice can be evidence-based too.
                  There is no single best way of organizing: the secret of successful companies is to be
                   flexible.
                  Intangible phenomena like values, trust and culture can be measured and their role can
                   be studied by means of quantitative analysis.
                  Money is by far not the only motivator of human behavior.
                  There is no single recipe for being a good leader: a good leader understands what
                   strategy fits specific situational demands.

In the process of learning the theory of organizational behavior, students will discuss experiences of
internationally known organizations, such as Google, Dell, Coca-Cola, Nucor, Price Waterhouse and
even NASA. Course projects and exercises are aimed at helping the students develop skills of reading
comprehension, critical reasoning, problem solving and communication applied to work-related issues.
The discipline is fundamental to preparing the students for the complexities of their future work life in
business organizations.

__________________________________________________________________________________

Course Content:

                 Topic
                 Introduction
                           The world of OB (ch.1)

                 The organization
                         Organizational structure (ch.17)
                         Organizational culture (ch.3)




                                                                                                 MRSyllabus_E0211.v1
The individual
                     Self-concept, personality, abilities and emotions (ch.5)
                     Values, attitudes, and job satisfaction (ch.6)
                     Social perception and attributions (ch.7)
                     Motivation (ch.8)
                     Improving job performance with goals, feedback,
                     rewards, and positive reinforcement (ch.9)

            The group
                    Groups and teams (ch.10-11)
                    Power, influence, and politics (ch.15)
                    Leadership (ch.16)


_________________________________________________________________________________

Course Requirements:

       Teamwork

       Teamwork is an increasingly popular form of organizing. Students are expected to form teams
       of 3 to 4 members, and be ready to coordinate joint efforts on team assignments, develop intra-
       team incentives for performance, give each other feedback and evaluate each other’s work
       effort, and maintain an environment that rewards creativity and discipline.

       Case study analysis

       Each student team will analyze one case study, prepare a case study report, and present the
       results of the case study analysis. Good teamwork is fundamental to the successful completion
       of this task.

       Course project

       Separate guidelines will be distributed regarding the course project. Each student team will
       pursue one project. Best project output will be published with explicit recognition of student
       authorship, and serve as teaching materials in future courses of organizational behavior.

       Attendance

       Attendance of theory classes and practice sessions is important in this course because of the
       teamwork format and reliance on experiential learning. There will be random checks of
       attendance during theory classes and practice sessions.
       Moreover, students will gain first-hand experience of the research process in the area of
       organizational behavior by participating in several online studies designed by the FCEE faculty.
       Student participation in online studies will be documented and will contribute to the student’s
       attendance record.




                                                                                             MRSyllabus_E0211.v1
Participation

        Students are encouraged to participate in class exercises (theory classes and practice
        sessions), computer lab sessions and case study presentations.

        Final exam

        The final exam will take place on ____________ (“2 a Frequencia”). The make-up exam
        (“Exame Final”) is scheduled for ___________. Admission to the make-up exam will be given
        to students who have attended at least 50% of theory classes, 75% of practice sessions,
        participated in all online studies, and either failed the final exam or wish to improve their grade
        on the final exam.

        If students decide to take the make-up exam, their grade on the make-up exam will replace
        their overall course grade with ONE IMPORTANT CONDITION: the new grade will never
        exceed 1.5 times the grade for all teamwork projects (i.e., the average of case study report and
        presentation grade and the course project grade).

__________________________________________________________________________________

Grading:

       Case study analysis (written report and oral presentation)= 25%
       Course project = 25%
       Attendance (theory, practice, and online studies) = 10%
       Participation = 10%
       Final exam (2a frequencia) = 30%

        Because of how many grades contribute to the overall grade for the course (attendance,
        participation, case study report, case study presentation, course project, and final exam), the
        overall grade for the course will be computed in Excel given importance weights above, and will
        be reported as rounded by Excel. No discussion of different rounding procedures will take
        place because differences of even a few decimal points are meaningful in this case.

        Plagiarism

        There is a zero tolerance policy on plagiarism. If caught plagiarizing, students will automatically
        fail the course.




__________________________________________________________________________________




                                                                                                 MRSyllabus_E0211.v1
Bibliography:

Kreitner, R. & Kinicki, A. (2008). Organizational behavior, 8th edition, McGraw-Hill/Irwin.

For study material and exercises that apply to the chapters of the textbook, you will visit the publisher’s
website at www.mhhe.com/kreitner.

__________________________________________________________________________________
Biography:

Irina Cojuharenco earned her PhD and her MSc degrees in Economics and Management at Universitat
Pompeu Fabra in Barcelona (Spain). She joined Catolica Lisbon School of Business and Economics in
2007 as the assistant professor of Decision Making and Organization Studies. Since then, she has
taught core undergraduate courses in organizational behavior and electives in decision making, as well
as a doctoral course in Organizational Theory within the Carnegie Mellon - Portugal partnership. Her
research focuses on individual judgment and decision-making in organizations, subjective well-being
and organizational justice. Her work has been published in international academic journals
Organizational Behavior and Human Decision Processes, Journal of Business Ethics, Judgment and
Decision Making and the Journal of Mathematical Psychology, and presented at numerous international
conferences.

__________________________________________________________________________________

Contact(s) and Office hours:

By appointment, send an email to ICojuharenco@clsbe.lisboa.ucp.pt.




__________________________________________________________________________________




                                                                                                  MRSyllabus_E0211.v1

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Comportamento organizacional

  • 1. Organizational Behavior (OB) Academic Year: 2012/2013 Semester: 1st Instructor(s): Irina Cojuharenco (theory) Maria João Gomes (practice sessions) Maria Fernanda Bento (practice sessions) Course Description: This course will introduce students to the field of organizational behavior – an interdisciplinary field at the very core of management studies dedicated to better understanding and managing people at work. We will examine organizations by looking at the behavior of individuals, groups and organization-level phenomena, such as structure and culture. Throughout the course, students will work in teams, and thus, experience directly the challenges of teamwork – an increasingly popular form of organizing. The main “take home” messages of the course are:  Theories of organizational behavior are a product of the scientific method applied to organizational problems. Management practice can be evidence-based too.  There is no single best way of organizing: the secret of successful companies is to be flexible.  Intangible phenomena like values, trust and culture can be measured and their role can be studied by means of quantitative analysis.  Money is by far not the only motivator of human behavior.  There is no single recipe for being a good leader: a good leader understands what strategy fits specific situational demands. In the process of learning the theory of organizational behavior, students will discuss experiences of internationally known organizations, such as Google, Dell, Coca-Cola, Nucor, Price Waterhouse and even NASA. Course projects and exercises are aimed at helping the students develop skills of reading comprehension, critical reasoning, problem solving and communication applied to work-related issues. The discipline is fundamental to preparing the students for the complexities of their future work life in business organizations. __________________________________________________________________________________ Course Content: Topic Introduction The world of OB (ch.1) The organization Organizational structure (ch.17) Organizational culture (ch.3) MRSyllabus_E0211.v1
  • 2. The individual Self-concept, personality, abilities and emotions (ch.5) Values, attitudes, and job satisfaction (ch.6) Social perception and attributions (ch.7) Motivation (ch.8) Improving job performance with goals, feedback, rewards, and positive reinforcement (ch.9) The group Groups and teams (ch.10-11) Power, influence, and politics (ch.15) Leadership (ch.16) _________________________________________________________________________________ Course Requirements: Teamwork Teamwork is an increasingly popular form of organizing. Students are expected to form teams of 3 to 4 members, and be ready to coordinate joint efforts on team assignments, develop intra- team incentives for performance, give each other feedback and evaluate each other’s work effort, and maintain an environment that rewards creativity and discipline. Case study analysis Each student team will analyze one case study, prepare a case study report, and present the results of the case study analysis. Good teamwork is fundamental to the successful completion of this task. Course project Separate guidelines will be distributed regarding the course project. Each student team will pursue one project. Best project output will be published with explicit recognition of student authorship, and serve as teaching materials in future courses of organizational behavior. Attendance Attendance of theory classes and practice sessions is important in this course because of the teamwork format and reliance on experiential learning. There will be random checks of attendance during theory classes and practice sessions. Moreover, students will gain first-hand experience of the research process in the area of organizational behavior by participating in several online studies designed by the FCEE faculty. Student participation in online studies will be documented and will contribute to the student’s attendance record. MRSyllabus_E0211.v1
  • 3. Participation Students are encouraged to participate in class exercises (theory classes and practice sessions), computer lab sessions and case study presentations. Final exam The final exam will take place on ____________ (“2 a Frequencia”). The make-up exam (“Exame Final”) is scheduled for ___________. Admission to the make-up exam will be given to students who have attended at least 50% of theory classes, 75% of practice sessions, participated in all online studies, and either failed the final exam or wish to improve their grade on the final exam. If students decide to take the make-up exam, their grade on the make-up exam will replace their overall course grade with ONE IMPORTANT CONDITION: the new grade will never exceed 1.5 times the grade for all teamwork projects (i.e., the average of case study report and presentation grade and the course project grade). __________________________________________________________________________________ Grading:  Case study analysis (written report and oral presentation)= 25% Course project = 25% Attendance (theory, practice, and online studies) = 10% Participation = 10% Final exam (2a frequencia) = 30% Because of how many grades contribute to the overall grade for the course (attendance, participation, case study report, case study presentation, course project, and final exam), the overall grade for the course will be computed in Excel given importance weights above, and will be reported as rounded by Excel. No discussion of different rounding procedures will take place because differences of even a few decimal points are meaningful in this case. Plagiarism There is a zero tolerance policy on plagiarism. If caught plagiarizing, students will automatically fail the course. __________________________________________________________________________________ MRSyllabus_E0211.v1
  • 4. Bibliography: Kreitner, R. & Kinicki, A. (2008). Organizational behavior, 8th edition, McGraw-Hill/Irwin. For study material and exercises that apply to the chapters of the textbook, you will visit the publisher’s website at www.mhhe.com/kreitner. __________________________________________________________________________________ Biography: Irina Cojuharenco earned her PhD and her MSc degrees in Economics and Management at Universitat Pompeu Fabra in Barcelona (Spain). She joined Catolica Lisbon School of Business and Economics in 2007 as the assistant professor of Decision Making and Organization Studies. Since then, she has taught core undergraduate courses in organizational behavior and electives in decision making, as well as a doctoral course in Organizational Theory within the Carnegie Mellon - Portugal partnership. Her research focuses on individual judgment and decision-making in organizations, subjective well-being and organizational justice. Her work has been published in international academic journals Organizational Behavior and Human Decision Processes, Journal of Business Ethics, Judgment and Decision Making and the Journal of Mathematical Psychology, and presented at numerous international conferences. __________________________________________________________________________________ Contact(s) and Office hours: By appointment, send an email to ICojuharenco@clsbe.lisboa.ucp.pt. __________________________________________________________________________________ MRSyllabus_E0211.v1