decoding Justice 2.0: tapping into the social network effect
1. decoding Justice 2.0 tapping into the social network effect Patrick McCormick Manager Digital Engagement Department of Justice Victoria 23 June 2010 Web 2.0 in Government Conference Sydney Unless indicated otherwise, content in this presentation is licensed:
15. using social media monitoring tools to capture the direction of online conversations
16. breaking down social media activity by issues and level of interest issues share of voice
17. tracking social media stats over time to identify increased interest in key topics Month on Month Trend Alcohol & Street Violence Social Media Analysis April 2010
18. plotting social media spikes against news items and events to determine impact Violent CBD brawl Street violence talk spawned by Williams’ death
19. developing a social media dashboard to provide a snapshot for senior stakeholders
20. 4. responding and collaborating Bunyip State Forest, Black Saturday, Anthony Brownhill
21. the worst natural disaster in Australia’s history Victorian Fire Map 9 February 2009, dse.vic.gov.au