Sending big files is not as easy as it sounds and it definitely is appropriate to use email or ftp. Communicate securely and enable users to do business through a strategy, not technology.

1. Business & IT: From Infrastructure to People

3. Green IT Security & Compliance Business Process Business Continuity Risk Management ITIL Cost Management Process Maturity Capacity Planning Service Delivery Contingency Planning Supply-Chain Management Disaster Recovery Data Management Enterprise to Enterprise Collaboration Business Value IT Pain Management Performance Value for IT Revenue Enhancement Strategic Value Strategic Advantage Revenue Growth Profit Growth Cost Reduction Business Agility Server Consolidation Virtualization IT Automation Workload Optimization Data Management Risk Management Capacity Planning SOX HIPAA Basel II Healthcare Information Exchange Fax Business Service Management EDI provisioning X.509

5. The Impact: Communications Chaos Limited Visibility | Enforcement Issues | Operational Risk email ftp sms files messages fax B2B

7. Where’s your data? FTP alone is not a viable option to give you the insight, security and performance and, ultimately, the risk mitigation necessary to responsibly conduct business . iPhone's problems concerns a new SMS vulnerability that could allow an attacker to remotely install and run unsigned software code with root access to the iPhone. Because e-mail connects through many routers and mail servers on its way to the recipient, it is inherently vulnerable to both physical and virtual eavesdropping . Current industry standards do not place emphasis on security ; information is transferred in plain text , and mail servers regularly conduct unprotected backups of e-mail that passes through.

9. Modernization is about Extending Value

12. One size does not fit all Business processes and people have different requirements and capabilities

13. Users Think Out of the IT Box For Communications and File Exchange

14. Users have Options that don’t require IT or Budget authorization!

16. It won’t happen to me…. The University of Miami announced that a case of six computer backup tapes containing the personal health information of some 2.1 million patients was stolen from a vehicle on 17 March. The data included information on hospital patients dating back to 1 January 1999. 2.1M patient records stolen NY Presbyterian Hospital employee stole patient information as part of an identity theft ring. The patient admissions rep accessed the personal health information of nearly 50,000 patients. He began to access the files and sell the information in early 2006. Hospital employee sells 50K patient records Health insurer WellPoint confirmed that the Social Security numbers, pharmacy and prescription records, and other personal health information for approximately 130,000 of its customers were left unsecured on the public Internet. Insurer leaves 130K records unsecured

18. Changing Processes It’s about continued compliance and improved agility, not technology

20. TARP

22. Where’s your file? Multiple Platforms & Tools = Complexity

23. Connections are EVERYWHERE! Infrastructure, Files and People

25. Unified Communications: Processes, Payloads & People

27. So what are you going to do?

30. One size does not fit all Different capabilities, scale and value

33. Questions? Please use the chat features of the webinar