http://ITServiceContractSecrets.com SUMMARY SLIDES: Do you know how to price an IT support agreement? This article shows you how to get your IT support agreement right and win more business. Copyright (C) SP Home Run Inc.

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How to Price an
IT Support
Agreement
Courtesy of the
Small Business Computer Consulting Blog
http://blog.sphomerun.com

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Correctly Pricing
your IT Support
Agreement is Vital
to Gaining a
Valuable Client

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Follow These
Guidelines When
You Work on Your
Pricing

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1. Research the
Competition

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• Call Some
Competing
IT Companies in
Your Area

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• Try to Contact
At Least 5-10
Companies to
Establish Typical
Average Rates

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2. Ask the
Customer

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• Find Out What
that Decision
Maker Expects
to Pay

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• Try to Find Out
What They Are
Paying Already

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• Ask About Their
Typical Annual
IT Budget

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3. Aim for the Mid
Range

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• Try to Charge
Rates That Are
Average
Based on Your
Research

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4. Charge a
“Stress
Supplement”

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• Quote For Your
IT Support
Agreement
Accordingly

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• Make Sure They
Pay the Time
Accordingly For
Your Firm

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• Don’t Use the
Words “Stress
Supplement”
When Anyone
is Listening!

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5. Be Clear

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• Always Make
What Is and
Is Not Included
in a Monthly or
Annual Fee

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How Do You Decide
How to Price Your
IT Support
Agreement?

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Share Your
Experiences in the
Comments Box
Below

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