http://ITServiceContractSecrets.com SUMMARY SLIDES: Your IT support contract details exactly how you can expect to be treated by an IT support firm. So make sure that the terms are in your favor. Copyright (C) SP Home Run Inc.

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IT Support Contract
(Glossary Definition)
Courtesy of the
Managed Computer Consulting Glossary
http://blog.sphomerun.com

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When You’re
Looking for a
Good Deal on
IT Services,

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It’s Important to
Pay Attention to
the Details in Your
IT Support
Contract

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• Cost

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Can be Contracted
with a Flat Fee,
Pay-per-use, or a
Combination of
the Two

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• Duration

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Sign a Contract
with Some Built-in
Flexibility

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Make Sure You Can
Break the Contract,
Even if There’s a
Fee Involved

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• Guarantees

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Get any Guarantees
that Sales Reps
Make Put in Writing
& Included in the
Contract

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Have You Had to
Negotiate an
IT Support
Contract?

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Tell Us About Your
Experience in the
Comments
Section Below

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Recommended Reading:
IT Service Contract Secrets
for Getting More Repeat Clients and
Recurring Service Revenue
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