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 What IT Support
     Services
 Should Cost on a
Per Employee Basis
  Courtesy of the
  Small Business Computer Consulting Blog
  http://blog.sphomerun.com
Sponsored by ITServiceContractSecrets.com
SPHomeRun.com




  What Does it Cost
  on Average,
  on a Per Employee
  Basis,
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  to Provide
  IT Services
  and Support?
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     Caution Over
   Oversimplification
       Risk and
   Apples-to-Apples
     Comparisons
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  My Answer:
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  I Started By
  Casting Doubt
  on the Strategy
  of Simply Asking
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  Managed Service
  Providers (MSPs)
  for Their
  Price Lists
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  Why?
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  Because There are
  so Many Variables
  That Go Into
  Estimating Costs
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  And Determining
  Included vs.
  Non-included
  Services
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  In Other Words
  it Takes an Awful
  Lot of Work
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  Just to Get to
  Having a
  Tight-enough RFP
  (Request For
  Proposal)
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  That Allows
  For a True
  Apples-To-Apples
  Comparison
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     Pricing Variables
      for IT Support
         Services
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  So What are
  Some of the Main
  Factors That
  Drive the Costs
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  Or Pricing of
  IT Support
  Services on a
  Per Employee
  Basis?
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  • Number of
    Employeess
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  • Number of
    Supported
    End-User
    Devices
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  • Number of
    Supported
    On-premise
    Servers & Off-
    premise Servers
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  • Types of
    Applications
    in Use on
    Supported End-
    user Devices
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  • Percentage of
    Employees in
    Conventional
    Office Space
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  • Geographic
    Location For
    On-site Support
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  • Whether
    In-house IT Staff
    or Outsourced
    IT Support
    Services
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  • Consumerization/
    BYOD
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  • Nature of Tele-
    communications
    infrastructure
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 Does Your
 Company Provide
 IT Support Services
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  Within a More
  Traditional
  Business Model?
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  Or Has Your
  Company Adapted
  a Managed
  Services Provider-
  Based Model?
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  Please Let Us
  Know in the
  Comments Area
  Below if You Have
  a Single Price
Sponsored by ITServiceContractSecrets.com
SPHomeRun.com




  For the Cost of
  IT Support
  Services on a
  Per User Basis
SPHomeRun.com
                                       Recommended Reading:
                                   IT Service Contract Secrets
                                        for Getting More Repeat Clients and
                                                Recurring Service Revenue


                                                              Download this
                                                Free Special Report Now at

   ITServiceContractSecrets.com
Copyright © SP Home Run Inc. All worldwide rights reserved.
SP Home Run is a registered trademark of SP Home Run Inc.

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What IT Support Services Should Cost on a Per Employee Basis (Slides)