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Managing a successful
international partnership
in Distance Education


Dr. Stella Porto
Master of Distance Education
Graduate School of Management & Technology
University of Maryland University College
Overview
•  The partners
      UMUC
      Carl von Ossietzky University of Oldenburg
•  The MDE
      Past
      Present
•  Managing the partnership
        Course development
        Course delivery
        Student support/services
        Faculty support/services
        Research
•  The Synergy
•  Final remarks
Master of Distance Education:
partnership
Online enrollment >
                                    177,000




                       > 100 degree programs fully online




Head count > 86,000        2nd largest state
                           institution in the US
Enrollment > 272,000
Context and landscape
Oldenburg
Context and landscape
Oldenburg
Context and landscape
Oldenburg
Context and landscape
Oldenburg
Context and landscape
Oldenburg
Context and landscape
Oldenburg
The Master of Distance Education:
 Past
•  The creation of the program
     Natural fit for UMUC: practical leadership in DE translated
      into theoretical leadership
     Historical accident: Two experts with a common project
      funded by AT&T grant - “The Virtual Seminar”
        Seminar delivered online for professional development in DE
The Master of Distance Education:
 Past
•  Advantages of this historical ‘accident’…
       Quick ‘time to market’
       Trust among partners
       Test bed with a network of experts
       International dimension
       Quality beyond regular graduate programs
           Visiting experts
           Research
           Faculty development
The Master of Distance Education:
Present
The Master of Distance Education:
Present - Mission
                        Corporate
                        Training &
                         Learning

           Faculty                     Media &
           Support                   technology

                        Distance
                        Education

          Instruction
                                      Higher
           Design &
                                     Education
            Support

                        Leaders &
                        Managers
The Master of Distance Education:
 Focus
•  Core competencies
     Managing the distance education system in a variety of settings
     Planning, budgeting, development, delivery, and support of distance
      education and distance training programs
•  Target Audience
     Potential managers of the distance education enterprise in:
           Educational organizations
           Corporate / Business
           Government & Military
           Non-profit and associations
•  Entirely online for part-time working adults
•  International
•  Collaborative
The Master of Distance Education
   Present - Curriculum
                                   Core
         DE Foundations: systems view, technology, online teaching
                 & learning, costing and student support
     Technology              Teaching & Training         Policy & Management

       Leadership            Instructional Design             Leadership
  Instructional Design       Library & Copyright              DE Systems
       Multimedia                Assessment               Library & Copyright
    Globalization &               Multimedia                  Assessment
     Development              Distance Training              DE Business
Advanced Technologies             Virtual K-12              Globalization &
 Internet Technologies                                       Development


                  Capstone : E-portfolio & Research Project
Managing Partnership:
 Course development
•  UMUC                         •  Oldenburg
      DE Technologies                 Foundations
      Training at a distance          Costing and Budgeting
      DE in K-12                      Learner support
      Library and copyright           Multimedia in DE
      Instructional design            Assessment
      Leadership                      Globalization and
      DE systems                       development
      Business in DE
Managing Partnership:
 Course development
•  UMUC                            •  Oldenburg
      DE Technologies                 Foundations
      Training at a distance          Costing and Budgeting
      DE in K-12                      Learner support
      Library and copyright           Multimedia in DE
      Instructional design            Assessment
      Leadership                      Globalization and
      DE systems                       development
      Business in DE Each partner is responsible for the
                      development of its share of courses, and
                      owns the decisions of staffing the course
                      every time it offered
Managing Partnership:
Course delivery
Managing Partnership:
Course delivery




             UMUC is the responsible partner for all of
             course delivery functions:
             - IT infrastructure & support
             -  Operational teaching & learning support
             (other than faculty staffing)
             - Digital library & copyright support
Managing Partnership:
Student support
Managing Partnership:
Student support



            UMUC is the responsible partner for all*
            of student support functions:
            - Graduate advising
            - Admissions, registering, financial aid…
            - Applying for graduation, diplomas &
            certificates…
            -  Self services through portal
Managing Partnership:
Faculty support
Managing Partnership:
Faculty support




             UMUC is the responsible partner for all*
             of faculty support functions:
             - Faculty services
             - Faculty training
             - Faculty assessment
Managing Partnership:
 Research

The 13 volumes
already developed
will be soon
available in e-book
format.
Books are adopted
as part of several
courses.
Several edited with
contributions with
many experts in
DE
Synergy:
International faculty & visiting experts
The Synergy

•    Technological infrastructure
•    Organizational support             Communication
•    Leadership support                     Diversity
•    Support and training           Recognition & Value in DE
     infrastructure                          Quality
                                           Autonomy
                                      Faculty development

                                           •  Research
                                           •  Historical involvement in
                                              DE
                                           •  Network of experts
The Synergy: Community information
The Synergy: Community knowledge
The Synergy: Community building
The Synergy: Faculty Sharing
Final remarks:
     Challenges & opportunities & must do’s
•    Continuous communication
•    Coordination of functions
•    Recognition & effective use of cultural differences
•    Managing and supporting faculty
•    Effective use of resources
•    Maintaining dependability and trust
•    Shared decision making (accepting organizational limitations)
•    Shared responsibility
•    Shared values (student-centered mission)
•    Continuous communication again
Final remarks:
 Latest and future
•  Extension of the collaboration
     Dual degrees
     Oldenburg PhD option
     Partnering with international programs in smaller scale
•  Potential greater internationalization of the student body
     Bologna process
•  Greater interest in the partnership at the leadership level
•  Community building efforts
•  Student and graduate involvement
Thank you…
Contact:
sporto@umuc.edu

Don’t forget the evaluation forms!

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Porto USDLA'2009 Presentation

  • 1. Managing a successful international partnership in Distance Education Dr. Stella Porto Master of Distance Education Graduate School of Management & Technology University of Maryland University College
  • 2. Overview •  The partners   UMUC   Carl von Ossietzky University of Oldenburg •  The MDE   Past   Present •  Managing the partnership   Course development   Course delivery   Student support/services   Faculty support/services   Research •  The Synergy •  Final remarks
  • 3. Master of Distance Education: partnership
  • 4.
  • 5.
  • 6. Online enrollment > 177,000 > 100 degree programs fully online Head count > 86,000 2nd largest state institution in the US Enrollment > 272,000
  • 13. The Master of Distance Education: Past •  The creation of the program   Natural fit for UMUC: practical leadership in DE translated into theoretical leadership   Historical accident: Two experts with a common project funded by AT&T grant - “The Virtual Seminar”   Seminar delivered online for professional development in DE
  • 14. The Master of Distance Education: Past •  Advantages of this historical ‘accident’…   Quick ‘time to market’   Trust among partners   Test bed with a network of experts   International dimension   Quality beyond regular graduate programs   Visiting experts   Research   Faculty development
  • 15. The Master of Distance Education: Present
  • 16. The Master of Distance Education: Present - Mission Corporate Training & Learning Faculty Media & Support technology Distance Education Instruction Higher Design & Education Support Leaders & Managers
  • 17. The Master of Distance Education: Focus •  Core competencies   Managing the distance education system in a variety of settings   Planning, budgeting, development, delivery, and support of distance education and distance training programs •  Target Audience   Potential managers of the distance education enterprise in:   Educational organizations   Corporate / Business   Government & Military   Non-profit and associations •  Entirely online for part-time working adults •  International •  Collaborative
  • 18. The Master of Distance Education Present - Curriculum Core DE Foundations: systems view, technology, online teaching & learning, costing and student support Technology Teaching & Training Policy & Management Leadership Instructional Design Leadership Instructional Design Library & Copyright DE Systems Multimedia Assessment Library & Copyright Globalization & Multimedia Assessment Development Distance Training DE Business Advanced Technologies Virtual K-12 Globalization & Internet Technologies Development Capstone : E-portfolio & Research Project
  • 19. Managing Partnership: Course development •  UMUC •  Oldenburg   DE Technologies   Foundations   Training at a distance   Costing and Budgeting   DE in K-12   Learner support   Library and copyright   Multimedia in DE   Instructional design   Assessment   Leadership   Globalization and   DE systems development   Business in DE
  • 20. Managing Partnership: Course development •  UMUC •  Oldenburg   DE Technologies   Foundations   Training at a distance   Costing and Budgeting   DE in K-12   Learner support   Library and copyright   Multimedia in DE   Instructional design   Assessment   Leadership   Globalization and   DE systems development   Business in DE Each partner is responsible for the development of its share of courses, and owns the decisions of staffing the course every time it offered
  • 22. Managing Partnership: Course delivery UMUC is the responsible partner for all of course delivery functions: - IT infrastructure & support -  Operational teaching & learning support (other than faculty staffing) - Digital library & copyright support
  • 24. Managing Partnership: Student support UMUC is the responsible partner for all* of student support functions: - Graduate advising - Admissions, registering, financial aid… - Applying for graduation, diplomas & certificates… -  Self services through portal
  • 26. Managing Partnership: Faculty support UMUC is the responsible partner for all* of faculty support functions: - Faculty services - Faculty training - Faculty assessment
  • 27. Managing Partnership: Research The 13 volumes already developed will be soon available in e-book format. Books are adopted as part of several courses. Several edited with contributions with many experts in DE
  • 29. The Synergy •  Technological infrastructure •  Organizational support Communication •  Leadership support Diversity •  Support and training Recognition & Value in DE infrastructure Quality Autonomy Faculty development •  Research •  Historical involvement in DE •  Network of experts
  • 30. The Synergy: Community information
  • 34. Final remarks: Challenges & opportunities & must do’s •  Continuous communication •  Coordination of functions •  Recognition & effective use of cultural differences •  Managing and supporting faculty •  Effective use of resources •  Maintaining dependability and trust •  Shared decision making (accepting organizational limitations) •  Shared responsibility •  Shared values (student-centered mission) •  Continuous communication again
  • 35. Final remarks: Latest and future •  Extension of the collaboration   Dual degrees   Oldenburg PhD option   Partnering with international programs in smaller scale •  Potential greater internationalization of the student body   Bologna process •  Greater interest in the partnership at the leadership level •  Community building efforts •  Student and graduate involvement