1. D I G I TA L M A R K E T I N G S T R AT E G Y
Nathan Lattanzi, Ryan W. Brewer, Kelly Doherty, Wenye Tang, Jeannie Krieger, Josh Schroeder, Spring
Wedlund, Cecily Quintana, Michele Harman, Tom Kraxberger
2. BRAND EXCELLENCE
• Pioneer in Relationship Coffee - Embedded
sustainability
• Talk the talk and walk the walk
• Rich collateral and content:
photos, stories, videos, brand ambassadors
• Successful Events
• Clout in the Coffee Community
3. S.W.O.T ANALYSIS
Strengths
Weaknesses
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Rich content & Stories exist
Let’s Talk Coffee Events
Relationship Coffee Model
Certified B-Corp
Transparency in Relationship tracking &
business model
• High Quality & Consistent product
• Pioneer in Direct Trade and Relationship coffee
• Innovative research & training with farmers
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Opportunities
Threats
• Ability to start a coffee revolution -- think BIG
• Leverage Let’s Talk Coffee as a year round
featured event (through web)
• Demonstrate the Traceability Technology
• Engage retail partners in telling the Sustainable
Harvest story
• Price volatility of coffee
• Supply - longevity at risk from below-market
costs
• Environmental Impacts of climate
• Competitors prices are lower
• Differentiation - “people have co-opted brand
Website’s Content lacks hierarchy
Communicating Brand Differentiation
Articulating values to justify price margin
Lack of marketing resources
Messaging is too soft and humble
8. ESTABLISH AN EDITORIAL
FRAMEWORK
DEFINE YOUR BRAND NARRATIVE
Your brand is the
story
Your brand is a
character in the
story
Your brand
comments on a
story
Master Content Narrative
Product
Launch
Events and
corporate
announcem
ents
Highlight
customer
stories
Proactive
Customer
Support
Curated, 3rd
party
industry
content
Realtime, trendi
ng and
lifestyle
10. 1. LET’S TALK COFFEE
D I G I TA L E D I TO R I A L P L AT F O R M
(Digital Magazine)
w w w. s u sta i n a b l e h a r v e st . co m / l e t sta l kc o f fe e
11. 1. LET’S TALK COFFEE
BREWED BY SUSTAINABLEHARVEST
A CONVERSATION ABOUT COFFEE
Event
Sponsors
Features
Regions
Farmers
312
Days Until
LET’S TALK COFFEE
PANAMA
Editor In Chief: Pam Kahl
Managing Editor: Robbie Lane
Roasters
Fast 5
13. 2. SOCIAL MEDIA
S H A R E L E T ’ S TA L K C O F F E E C O N T E N T
I N R E L E VA N T C H A N N E L S
14. 2. SOCIAL MEDIA
1. Sharing Stories
2. Prioritizing Channels
3. Content Pillars
15. 3. ONLINE ADVERTISING
N AT I V E A D V E R T I S I N G
Syndicate content on
publishers across the web
using ad platforms
16. 3. ONLINE ADVERTISING
N AT I V E A D V E R T I S I N G
Partner with
synergistic trade
publications
17. 4. WEBSITE
IMPROVE WEB USER EXPERIENCE
“Join the movement: source with the future”
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“Invest in the future of coffee”
Evergreen
Transactional
Strong call-to-action
Bring value statement to the homepage
Illustrate “relationship coffee”
Consolidate pages
19. 4. WEBSITE
WEBSITE FEEDBACK: BOUNCE
Homepage | Vision | About | Coffee
Contact – Reiterate compelling call to action.
Provide contact form.
20. KEY PERFORMANCE
INDICATORS
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Attendance at events
Opt-ins to receive digital magazine in their inboxes
Number of clicks/shares/engagement on social media
Traffic to website from syndicated content
New leads
Deliberate Editorial Strategy. Brand narrative is celebrating the underdog. The Brand is the Story. Raise the profile of Let’s Talk Coffee to an ongoing, year-round experience by creating a digital editorial channel to publish topical stories about the sustainable coffee industry. Sustainable Harvest already has a wealth of information on it’s intranet.
Here is a mock-up of Let’s Talk Coffee. It’s going to be a hub for Sustainable Harvest and the main sales conversion platform. We suggest that it replace your blog on the website. It’s more like a digital magazine, and we intend Let’s Talk Coffee to be a publishing company that will exist outside of Sustainable Harvest. We think you should partner with other trade publications, like Fresh Cup, Roast Magazine, and Coffee Talk Media. We know the marketing team is only two people, and we don’t expect you to do this whole thing yourself. We intend for Sustainable Harvest to republish content through their own lens with their own tone and voice. Writers can be hired to write articles through ebyline.com.
Schedule existing content like that on the company intranet to be shared via Let’s Talk Coffee and social media. The profiles can stay up all month and Sustainable Harvest can hire writers to repurpose the existing material in Let’s Talk Coffee’s voice. The dynamic content will increase searcheability and direct people to SH’s website.
Sustainable Harvest’s social media assets serve as important channels to reach your target market with editorial content from the “Lets Talk Coffee” digital magazine. Three methods for implementing an effective social strategy will include:
Sharing Stories: Sustainable Harvest has an incredible array of stories to share that can be put through various channels to drive Roasters back to the Sustainable Harvest website to learn more about the business model and thereby increase the chances of a sales conversion.Prioritizing Channels: Your current social channels such as LinkedIn, Facebook, Twitter, and Youtube can be prioritized and leveraged to support the editorial content and effectively enhance the overall marketing efforts of the Sustainable Harvest “Relationship Coffee” message. We agree that LinkedIn could provide an important platform for to share of “Lets Talk Coffee” editorial content. Content Pillars: What content is distributed and where? Understanding how your target audience is interacting with you on your social channels will be important in deciding what editorial content you share and where you distribute that content. Your social channels will support your overall editorial calendar and help you develop a consistent rhythm for the release of content. The vast majority of your editorial content can be repurposed and shared across all of your social channels but optimizing and rewording headlines, timing posts to different channels, and scheduling & automating posts/shares on Social Media will hep you manage the editorial content more efficiently.
Website will be evergreen. Becomes vehicle for communicating facts and making transactions with compelling call-to-action on each page.Front page to illustrate “relationship coffee.” Use images of faces to represent each step of the supply chain. Consolidate pages.Bring value statement to the homepageSH is an investment/ insurance in future value of coffeeJoin the movement/ make a changeChange call to action: “Join the movement -> Source with the future”Show the benefits -- tracking device and how supply and logistics are streamlined and made more transparent to clients [relationship coffee map]