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EVOLUTION OF HRM


           “There is no „magic‟ in the success of companies.
The secret of their success is simply the way that treat their employees”


                             Akio Morita
                       Founder, Sony Corporation
HR HISTORY
OF HRM


            • Hiring & Firing
            • Unions emerged: Labour relations specialists
EVOLUTION




            • Welfare

            • Subspecialties as :
             Staffing /Training/Compensation/Appraisal System

            • Late 70’s HR professionals mastered the activities of
             Staffing, Development, Appraisals & Rewards.

            • By 1980’s organizational design and communication, got added
HOW IS PM DIFFERENT FROM HRM
OF HRM


            Personnel Management and HRM differ in scope

            PM is viewed as a tool. The behavior of which could be manipulated for the
EVOLUTION




            benefit of the organization and replaced when it is worn out. It was a routine
            activity meant to hire new employees and to maintain personal records. It
            was never considered as a strategic management of business.

            HRM would view people as an important source or asset to be used for the
            benefit of the organization , employees and society.
OF HRM
            HOW IS PM DIFFERENT FROM HRM

                        PERSONNEL FUNCTION                   POINTS OF DISCUSSION                          HRM
EVOLUTION




            Maintenance oriented                                                    Development oriented
                                                                  Orientation
            An independent function with independent sub-                           Consists of inter-dependant parts
            functions                                              Structure
                                                                                    Proactive, trying to anticipate & get ready with
            Reactive, responding to events when they occur
                                                                                    appropriate responses
                                                                  Philosophy
            Exclusive responsibility of personnel                                   Responsibility of all managers in the organisaiton
                                                                 Responsibility
            department
                                                                                    Emphasis on higher order needs eg. Empowering
            Emphasis on monetary rewards
                                                                                    people
                                                                   Motivators
            Improved performance is a result of improved                            Better use of human resources leads to improved
            satisfaction & morale                                                   satisfaction & morale
                                                                   Outcomes
            Tries to improve the efficiency of people &                             Tries to develop the organisation as a whole & its
            administration                                                          culture
                                                                     Aims
ESSENTIALS IN THE DEFINITION OF HRM
OF HRM


             It is people who staff the organization and manage organizations

             HRM involves application of management functions and principals.
EVOLUTION




             Functions and principals are applied to acquisitioning, developing
             , maintaining and remunerating employees

             Decisions on different aspects of employees must be consistent with
             other decisions on HR

             Decisions made must influence the effectiveness of the
              organization,    i.e. it should result in betterment of services to
              customers or productivity
DEFINITIONS OF HRM
OF HRM



            HRM is a series of integrated decisions that form the employment
            relationship; their quality contributes to the ability of the organization and
EVOLUTION




            the employees to achieve their objective.



            HRM is concerned with the people dimension in management. Since every
            organization is made up of people , acquiring their services, developing
            their skills , motivating them to higher levels of performance and ensuring
            that they continue to maintain their commitments to the organization are
            essential to achieving organizational objectives.
DEFINITIONS OF HRM
OF HRM
EVOLUTION




            HRM is management in planning, organizing, directing and controlling of the
            procurement, development, compensation, integration, maintenance and
            separation of human resources to the end that individual, organizational and
            social responsibilities are accomplished.
MANAGERIAL FUNCTIONS OF HRM
OF HRM



            Planning: Determination in advance of a personal program that will
            contribute to goals established for the enterprise
EVOLUTION




            Organising : This is required to carry out the plans. Designing the structure of
            relationships among jobs , personnel and physical factors.


            Directing : Before the action is started “direction “ is necessary; this may be
            in the form of “motivation “ “ actuation “ or “ command “.This is to get
            people to work willingly and effectively


            Controlling: Observation of action and its comparison with plans and
            correction of any deviation that may occur at any time.
OPERATIVE FUNCTIONS OF HRM
OF HRM

            Procurement: Obtaining proper kind and number of personnel necessary to
            accomplish organizational goals

            Development: Increasing the skill through training that is necessary for proper
EVOLUTION




            job performance

            Compensation: Adequate and equitable remuneration of personnel for their
            contribution to organization objectives.

            Integration : It is concerned with a reasonable reconciliation of individual
            , societal and organizational interests .

            Maintenance: Maintenance is concerned with the continuation of this state , this
            is heavily effected by communication with employees.

            Separation : Separations and return of that person to society. Could be
            retirement , lay off , out-placements and discharge
THE HUMAN RESOURCE CYCLE
OF HRM


            HRM Concept – Michigan School
EVOLUTION




                                                               Rewards


                                        Performance
               Selection                                                              Performance
                                        Management


                                                             Development




             1. Selection:   Matching available human resources to jobs

             2. Appraisal:   Performance management

             3. Rewards:     It must reward short as well as long-term achievements

             4. Development:    Developing high quality employees
THE HARVARD FRAMEWORK FOR HRM
OF HRM




            Stakeholder Interests
EVOLUTION




            • Shareholders
            • Management
                                    HRM policies      HRM outcomes      Long-term
            • Employee groups
                                    • Employee        • Commitment      consequences
            • Government
                                                      • Competence      • Individual well-
                                      influence
            • Community
                                    • Human           • Congruence        being
                                                      • Cost -          • Organizational
                                      resource flow
                                    • Reward            effectiveness     effectiveness
                                                                        • Societal well-
                                      systems
                                    • Work systems                        being
            Situational factors
            • Workforce
               characteristics
            • Business strategy
               and conditions
            • Management
               philosophy
            • Labour market
            • Unions
            • Tasks technology
            • Law & societal
               values
THE 5-P MODEL OF STRETEGIC HRM
OF HRM


                                           Organization Strategy
EVOLUTION




                                                                        External Characteristics
             Internal Characteristics




                                          Strategic business needs




                         Strategic Human Resources Management Activities

                         Human Resources Philosophy - Expresses how to treat and
                                                      value people
                         Human Resources Policies   - Guidelines for action on
                                                       people related business and HR programs
                         Human Resources Programs - Help to address and change major people
                                                       related business issues
                         Human Resources Practices - Motivates needed role behavior
                         Human Resources Processes - Defines how these activities are carried out
HUMAN RESOURCE WHEELS
OF HRM

            The American Society for Training & Development (ASTD) has developed a Human
            Resource Wheel in 1983 highlighting different functions of HRM leading to quality of
            work life, productivity and readiness for change.
EVOLUTION




                                                  Union/ Labor
                                                   relations
                           Employee
                                                                             T& D
                           assistance

                                               HR areas output:
               Compensation/                                                     Organization/
                                              Quality of work life
                 Benefits                                                         Job design
                                             Productivity readiness
                                                  for change
                            Personnel
                          research and
                                                                             HRP
                           information
                                                   Selection
                             systems
                                                  and staffing
HUMAN RESOURCE WHEELS
OF HRM


            T & D focus

              Identifying, assessing and through planned learning---helping develop the key
              competencies which enable individuals to perform current or future jobs.
EVOLUTION




            OD focus

              Assuring healthy inter- and inter-personal relationships and helping groups initiate
              and manage change.


            Organization/Job design focus

              Defining how tasks, authority and systems will be organized and integrated across
              organization units and in individual jobs.


            HRP focus

              Determining the organization‟s major HR needs strategies and philosophies.
HUMAN RESOURCE WHEELS
OF HRM


            Selection and staffing

               Matching people and their career needs and capabilities with jobs and career paths.
EVOLUTION




            Personnel research and information systems

               Assuring a personal information base.


            Compensation/Benefits focus

               Assuring compensation and benefits fairness and consistency.


            Employee assistance focus

               Providing counseling to individual employees, for personal problem-solving.


            Union/Labour relations focus

               Assuring healthy union/organization relationships.
Nature of HRM
                      Human Resource Planning
THE
                             Job analysis
HRM                          Recruitment
MODEL                          Selection
                              Placement
                       Training &development
                            Remuneration
        Environment




                              Motivation             Competent &
                      Participative Management       Willing work
                                                         force
                           Communication
                       Safety, health & Welfare
                           Promotions etc.          Organisational
                                                    Goals
                          Industrial relations
                           Trade Unionism
                      Disputes & their settlement
                          International HRM
                        Ethical issues in HRM
HUMAN RESOURCE FUNCTIONS
OF HRM

            Forecasting the human resource requirements necessary for the organization to
            achieve its objective – both in terms of number of employees and skills.

            Developing and implementing a plan to meet the manpower requirements.
EVOLUTION




            Carrying out job analysis to establish the specific requirements for individual jobs
            within an organization.

            Recruiting and selecting personnel to fill specific jobs within an organization.

            Designing systems for appraising the performance of individuals.

            Orienting and training employees.

            Designing and implementing management and organizational development
            programmes.
HUMAN RESOURCE FUNCTIONS
OF HRM



            Designing and implementing compensation system for all employee and have
            systems for promotions and transfer
EVOLUTION




            Assisting employees in developing career plans.



            Employee communication , personal counseling, personal research etc



            Departmental administration programs – Planning, record keeping, reporting ,policy
            formulation , and general administration.



            Implement activities to ensure proper health and sanitation and safe work place


            Adherence to Government norms and regulations
CHALLENGES FACED BY HRM
OF HRM



             Globalization
EVOLUTION




             Build value chain for business competitiveness

            Profitable through cost and growth
             Capability Focus

             Change

             Technology

             Attracting and retaining intellectual capital
CONCLUSION
OF HRM



            Organizations are now defined as :

            • The core competencies within the organization
EVOLUTION




            • The people within the organization
            • The organizational culture or shared values and knowledge or learning.

            The HR systems needs to be retained and constantly upgraded and changed:

            People will always need to be hired and trained
            Process will always need to be created and upgraded
            Cultures will always need to be established and transformed.

            HR practices must

            Be aligned to business realities, meeting deadlines , making profits, leveraging
            technology, satisfying investors and to serving customers ,.


            HRM is to create organizational capabilities that will lead to competitiveness
Evolution Of Hrm

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Evolution Of Hrm

  • 1. EVOLUTION OF HRM “There is no „magic‟ in the success of companies. The secret of their success is simply the way that treat their employees” Akio Morita Founder, Sony Corporation
  • 2. HR HISTORY OF HRM • Hiring & Firing • Unions emerged: Labour relations specialists EVOLUTION • Welfare • Subspecialties as : Staffing /Training/Compensation/Appraisal System • Late 70’s HR professionals mastered the activities of Staffing, Development, Appraisals & Rewards. • By 1980’s organizational design and communication, got added
  • 3. HOW IS PM DIFFERENT FROM HRM OF HRM Personnel Management and HRM differ in scope PM is viewed as a tool. The behavior of which could be manipulated for the EVOLUTION benefit of the organization and replaced when it is worn out. It was a routine activity meant to hire new employees and to maintain personal records. It was never considered as a strategic management of business. HRM would view people as an important source or asset to be used for the benefit of the organization , employees and society.
  • 4. OF HRM HOW IS PM DIFFERENT FROM HRM PERSONNEL FUNCTION POINTS OF DISCUSSION HRM EVOLUTION Maintenance oriented Development oriented Orientation An independent function with independent sub- Consists of inter-dependant parts functions Structure Proactive, trying to anticipate & get ready with Reactive, responding to events when they occur appropriate responses Philosophy Exclusive responsibility of personnel Responsibility of all managers in the organisaiton Responsibility department Emphasis on higher order needs eg. Empowering Emphasis on monetary rewards people Motivators Improved performance is a result of improved Better use of human resources leads to improved satisfaction & morale satisfaction & morale Outcomes Tries to improve the efficiency of people & Tries to develop the organisation as a whole & its administration culture Aims
  • 5. ESSENTIALS IN THE DEFINITION OF HRM OF HRM It is people who staff the organization and manage organizations HRM involves application of management functions and principals. EVOLUTION Functions and principals are applied to acquisitioning, developing , maintaining and remunerating employees Decisions on different aspects of employees must be consistent with other decisions on HR Decisions made must influence the effectiveness of the organization, i.e. it should result in betterment of services to customers or productivity
  • 6. DEFINITIONS OF HRM OF HRM HRM is a series of integrated decisions that form the employment relationship; their quality contributes to the ability of the organization and EVOLUTION the employees to achieve their objective. HRM is concerned with the people dimension in management. Since every organization is made up of people , acquiring their services, developing their skills , motivating them to higher levels of performance and ensuring that they continue to maintain their commitments to the organization are essential to achieving organizational objectives.
  • 7. DEFINITIONS OF HRM OF HRM EVOLUTION HRM is management in planning, organizing, directing and controlling of the procurement, development, compensation, integration, maintenance and separation of human resources to the end that individual, organizational and social responsibilities are accomplished.
  • 8. MANAGERIAL FUNCTIONS OF HRM OF HRM Planning: Determination in advance of a personal program that will contribute to goals established for the enterprise EVOLUTION Organising : This is required to carry out the plans. Designing the structure of relationships among jobs , personnel and physical factors. Directing : Before the action is started “direction “ is necessary; this may be in the form of “motivation “ “ actuation “ or “ command “.This is to get people to work willingly and effectively Controlling: Observation of action and its comparison with plans and correction of any deviation that may occur at any time.
  • 9. OPERATIVE FUNCTIONS OF HRM OF HRM Procurement: Obtaining proper kind and number of personnel necessary to accomplish organizational goals Development: Increasing the skill through training that is necessary for proper EVOLUTION job performance Compensation: Adequate and equitable remuneration of personnel for their contribution to organization objectives. Integration : It is concerned with a reasonable reconciliation of individual , societal and organizational interests . Maintenance: Maintenance is concerned with the continuation of this state , this is heavily effected by communication with employees. Separation : Separations and return of that person to society. Could be retirement , lay off , out-placements and discharge
  • 10. THE HUMAN RESOURCE CYCLE OF HRM HRM Concept – Michigan School EVOLUTION Rewards Performance Selection Performance Management Development 1. Selection: Matching available human resources to jobs 2. Appraisal: Performance management 3. Rewards: It must reward short as well as long-term achievements 4. Development: Developing high quality employees
  • 11. THE HARVARD FRAMEWORK FOR HRM OF HRM Stakeholder Interests EVOLUTION • Shareholders • Management HRM policies HRM outcomes Long-term • Employee groups • Employee • Commitment consequences • Government • Competence • Individual well- influence • Community • Human • Congruence being • Cost - • Organizational resource flow • Reward effectiveness effectiveness • Societal well- systems • Work systems being Situational factors • Workforce characteristics • Business strategy and conditions • Management philosophy • Labour market • Unions • Tasks technology • Law & societal values
  • 12. THE 5-P MODEL OF STRETEGIC HRM OF HRM Organization Strategy EVOLUTION External Characteristics Internal Characteristics Strategic business needs Strategic Human Resources Management Activities Human Resources Philosophy - Expresses how to treat and value people Human Resources Policies - Guidelines for action on people related business and HR programs Human Resources Programs - Help to address and change major people related business issues Human Resources Practices - Motivates needed role behavior Human Resources Processes - Defines how these activities are carried out
  • 13. HUMAN RESOURCE WHEELS OF HRM The American Society for Training & Development (ASTD) has developed a Human Resource Wheel in 1983 highlighting different functions of HRM leading to quality of work life, productivity and readiness for change. EVOLUTION Union/ Labor relations Employee T& D assistance HR areas output: Compensation/ Organization/ Quality of work life Benefits Job design Productivity readiness for change Personnel research and HRP information Selection systems and staffing
  • 14. HUMAN RESOURCE WHEELS OF HRM T & D focus Identifying, assessing and through planned learning---helping develop the key competencies which enable individuals to perform current or future jobs. EVOLUTION OD focus Assuring healthy inter- and inter-personal relationships and helping groups initiate and manage change. Organization/Job design focus Defining how tasks, authority and systems will be organized and integrated across organization units and in individual jobs. HRP focus Determining the organization‟s major HR needs strategies and philosophies.
  • 15. HUMAN RESOURCE WHEELS OF HRM Selection and staffing Matching people and their career needs and capabilities with jobs and career paths. EVOLUTION Personnel research and information systems Assuring a personal information base. Compensation/Benefits focus Assuring compensation and benefits fairness and consistency. Employee assistance focus Providing counseling to individual employees, for personal problem-solving. Union/Labour relations focus Assuring healthy union/organization relationships.
  • 16. Nature of HRM Human Resource Planning THE Job analysis HRM Recruitment MODEL Selection Placement Training &development Remuneration Environment Motivation Competent & Participative Management Willing work force Communication Safety, health & Welfare Promotions etc. Organisational Goals Industrial relations Trade Unionism Disputes & their settlement International HRM Ethical issues in HRM
  • 17. HUMAN RESOURCE FUNCTIONS OF HRM Forecasting the human resource requirements necessary for the organization to achieve its objective – both in terms of number of employees and skills. Developing and implementing a plan to meet the manpower requirements. EVOLUTION Carrying out job analysis to establish the specific requirements for individual jobs within an organization. Recruiting and selecting personnel to fill specific jobs within an organization. Designing systems for appraising the performance of individuals. Orienting and training employees. Designing and implementing management and organizational development programmes.
  • 18. HUMAN RESOURCE FUNCTIONS OF HRM Designing and implementing compensation system for all employee and have systems for promotions and transfer EVOLUTION Assisting employees in developing career plans. Employee communication , personal counseling, personal research etc Departmental administration programs – Planning, record keeping, reporting ,policy formulation , and general administration. Implement activities to ensure proper health and sanitation and safe work place Adherence to Government norms and regulations
  • 19. CHALLENGES FACED BY HRM OF HRM Globalization EVOLUTION Build value chain for business competitiveness Profitable through cost and growth Capability Focus Change Technology Attracting and retaining intellectual capital
  • 20. CONCLUSION OF HRM Organizations are now defined as : • The core competencies within the organization EVOLUTION • The people within the organization • The organizational culture or shared values and knowledge or learning. The HR systems needs to be retained and constantly upgraded and changed: People will always need to be hired and trained Process will always need to be created and upgraded Cultures will always need to be established and transformed. HR practices must Be aligned to business realities, meeting deadlines , making profits, leveraging technology, satisfying investors and to serving customers ,. HRM is to create organizational capabilities that will lead to competitiveness