Leadership Challenges in Managing Growth - A personal experience

1. Leadership Challenges in Managing Growth Srikanth Rao July 2010

2. My Experience with managing growth … Over 14 years July 10 Human Capital increased from 11 to 5492 (CAGR : 56%) Number of Projects increased from 1 to 708 projects (CAGR: 60%) Revenue increased from Rs 1.1 crores to Rs 621crores (CAGR: 57%)

3. Human Capital Management – Critical Challenges Processes People People The competitive advantage will not come from process or technology but leadership July 10

4. Human Capital Management – Key Strategies “Manufacture Skills : Power of freshers” - Scalability “Buy Loyalty & Cultivate Technical Skills” - Beat Attrition “Growth” - Mantra for attracting, motivating and retaining employees “Leverage Leadership” – Getting best from people needs leadership Building a Leveraged and Cohesive Leadership Culture July 10

5. Human Capital - Transformation July 10 Transactional Strategic Tactical

6. Delivery Excellence – Key Challenges Processes People People Delivery Consistency + Competency = Builds Trust July 10

7. Delivery Excellence – Key Strategies “The Power of Reviews” – Ensuring Consistency “Risk and Process Driven Project Management” – Managing Quality “Knowledge Management” – Building Competency Practices Building a Continuously Learning Delivery Organization. July 10

8. ` Delivery - Transformation July 10 Project Mgmt Knowledge Mgmt Process Mgmt

9. Revenue Growth – Critical Factors Processes People People Sell what you have; New Capability to old customers and old Capability to New Customers July 10

10. Revenue Growth – Key Strategies “Selling Accountable (Fixed Price) Business” - Quality of Revenue “Local Customer Management ” - Repeat business “Accelerated Revenue growth” – Integration & optimization Building a Customer Management Team focused on Adding Value to the Customer July 10

11. Revenue Growth - Transformation July 10 ` Traction Expansion - Inorganic Expansion - Organic

13. Mobile Commerce Applications

14. Green Technology

15. Social Computing“These trends stand out for their ability to help businesses achieve sustainability and to support modern lifestyles” July 10

16. Any Questions? Quotable Quotes The Awesome Power of Leverage “Give me a lever long enough and a place to stand and I will move the entire earth” Archimedes The simplest explanation is probably the right explanation “Occam Razor Principle: Entities must not be multiplied beyond necessity” Franciscan Friar William of Ockham July 10

17. Thank You SrikanthRao 106, Sobha Opal, 39th Cross, 18th main, 4T Block Jayanagar, Bangalore 98450 48400 July 10