4. Why is a common purpose so important? Micro Level: Personal Mission/Vision Macro Level: Organizational Mission/Vision Action Plan Execute & Monitor Progress Achieve! … And Revise Goals Think About: What complexities can arise when you move from Micro Level (me) to Macro Level (The Team)?
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7. A model for better listening Empathetically Attentively Selectively Pretend Ignore 5 Levels of Listening