Apado Business Agility Platform Tools Workflow Event Nov 2010

APADO Presentation for the Workflow Tools Event, 30 th Nov 2010
Azinta Systems
www.azinta.com

Commercial In Confidence - (c) Azinta 2010 30 November, 2010

 Azinta Systems:
◦ Formed June 2008, Douglas, Isle of Man
◦ Offices in London and Douglas
◦ Started life as a systems integration consultancy, now
transforming into a products and services company
◦ Azinta team comprises:
 25 Associate Consultants providing the key expertise in the component
technologies used within the APADO Platform
 Access to consulting expertise from the open source vendors’ whose IP
are incorporated (under licence) within the APADO Platform
 Azinta Systems – A Protean Corporation
◦ (See book “The Future Arrived Yesterday: the rise of the Protean
Corporation” by Michael Malone)
◦ Azinta are “competence aggregators” who dynamically brings
people together with IP, Products, Services and Expertise to solve
business problems


 How can we improve our Enterprise Applications (e.g. SAP,
Oracle Financials, ERP, CRM)?
◦ “We want the advantages of packages with the flexibility of
custom software – can we have this?”
 Can we automate our business processes and re-use our
existing investment in IT applications?
◦ “We no longer have the budget to spend £millions on integration
and software development work – is this possible?”
 Our business rules are “hard-coded” within our software
◦ “Changes in government regulations and corporate business rules
results in very expensive and lengthy software modifications. Is
there a way out?”
 How can we automate and integrate our paper-based
processes?
◦ “Our operations are affected by slow and expensive manual
processes – How should we automate and integrate them?”


 Lack of insight into our business operations
◦ “How should we implement key performance indicators
and gain business intelligence insight?”
 Can not detect significant events in real-time
◦ “How to prevent losing new opportunities to increase
revenues, reduce costs or mitigate business risks?”
 How can we make smarter decisions?
◦ “Can we use predictive analytics to provide unique
product and service offerings tailored to match customer
likely buying preferences?”
 We a need to constantly re-engineer our business
processes
◦ “Our markets, customers, government regulations are in
a constant state of change, how should we respond?”


 Budget cuts means we have to do more with less money
◦ “Are enterprise open source products capable of replacing
proprietary IT software products?”

◦ “Can we eliminate the expensive up-front license fees normally
associated with proprietary vendors and still get enterprise-level
product support?”


 “An agile business is able to detect new business
opportunities for business growth, cost reductions
and risk mitigation and be able to rapidly adapt its
business processes and associated IT systems to take
advantage of these opportunities”
◦ Today’s business must be responsive to their customer
purchasing intentions, changes in their competitors
marketing strategies and operations if they are to survive


 Business Agility Requires at Least ONE of the
following agility levers:
◦ Business Process Management (BPM)
◦ Business Rules Management (BRM)
◦ Complex Event Processing (CEP)
◦ Service Oriented Architecture (SOA)
◦ Data Analytics for Performance Management & BI
◦ Business Constraint Optimisation (CP)
 Increased synergy occurs if more than ONE used
 Implementation should be phased!
 APADO Business Agility Platform Gives ALL SIX
◦ APADO is only platform to bring all six agility
technologies into a single design and execution platform


 APADO is an Agility Development Toolbox:
◦ Contains all the Design, Composition and Execution
Software Products required to implement a range of Agile
Business Solutions.
◦ APADO Provides “Six Levers of Business Agility”:
 Business Process Management (BPM)
 Enterprise Decision Services (Business Rules Engines)
 Complex Event Processing (Event-driven Business Agility)
 Data Analytics – Provide Business Intelligence (BI) capabilities
 Service Oriented Architecture – loosely coupled services
 Business Constraint Optimisation – Optimal Resource Allocation
◦ Based on the Integration of over 30 Enterprise proven Open
Source Products.
◦ Currently only available as a mixture of APADO Product and
Azinta implementation development services
◦ Later APADO will be available as Product only offering


 What is Service Oriented Architecture (SOA)?
◦ SOA is a set of design methods
 That provides access to applications’ functionality via a set
of loosely coupled services.
 Solves the traditional application integration problem
◦ SOA Enables Business Agility
 by enabling business to dynamically compose or modify
their business processes by calling application services via a
standard interface (e.g. Web-Services) using XML for data
transfer
◦ Virtually all enterprise applications are now SOA-enabled
using Web Services
 SAP, Oracle Financials, ERP, CRM, etc. are all SOA-enabled
 All the Six Agile Technologies can be SOA-enables
 Legacy applications can be SOA-enabled
 Any custom application can be SOA-enabled


Copyright WSO2

A SOA Architecture Overview
This WSO2 diagram shows the
Enterprise SOA Logical Architecture
within a business.


Copyright WSO2

How APADO Implements SOA Middleware
Azinta has integrated the WS02 SOA
Middleware products within the
APADO Platform.


 The APADO SOA Components:
◦ Based on the WSO2 SOA Middleware, one of the
leading Enterprise SOA Open Source Vendor
◦ WSO2 is a fully proven SOA middleware product
suite with a large number of installations world
wide
◦ The APADO Platform whilst aligned with Intalio
BPMN BPM can also integrate with WSO2 BPEL
Business Process Server


 Business Process Management Activities:
◦ Discovery
 Identify existing process workflow
 Users and external parties
 Alerts & notifications
 Escalations
 Standard Operating Procedures
 Service Level agreements
 Human-centric and Documentation-based workflows
 Business rules
 Compliance requirements


◦ Model
 Identify way to improve the business process
 Model the business process graphically using Business
Process Modelling Notation (BPMN)
 Verify BPMN models with Business Managers
 Make the BPMN model executable, by annotating the
models and map to relevant web services
 Process activities that require human intervention and
processing are identified and mapped to data entry
screens, Portals and Enterprise Documentation Services


◦ Execution
 The BPMN graphical models are then automatically converted
into BPEL XML code and executed in a BPEL Process Server to
run and orchestrate business processes.
◦ Monitoring
 Tracking the individual processes (and their internal
activities) so that any problems with a business process can
be identified in real-time is made to the Business Activity
Monitoring (BAM) Server
◦ Optimisation
 Process optimisation requires getting performance figures
from the Monitoring Phase and identifying potential or actual
bottlenecks and the potential opportunities for cost savings
or other improvements and then applying those
enhancements in the design of the process


APADO Business Process BPMN Modeler
Based on Intalio BPMN Modeler. Automatically
generates BPEL code.


APADO BPMN Modeler
Some of BPMN modeling palette for designing business
processes. Based on Intalio BPMS


APADO AJAX Designer APADO AJAX Wizard
(Intalio AJAX Designer) (Intalio AJAX Wizard)


APADO BPM & Business Rules Decision Table
BPM with Drools Business Rules Engine using Decision Tables
based on Intalio BPM. All the other rules format available with
the Drools Rules Platform can be used from APADO BPM.


APADO Portal
APADO Portal is based on Liferay the leading Enterprise Portal.
Provides centralised users access to Workflows, Tasks,
Applications and Collaboration Tools


APADO Enterprise Content Management System
APADO ECM is based on Alfresco the leading ECM vendor, and
integrates BPM, Business Rules, Business Events and
Documentation Workflows. Alfresco uses internally jBPM.


 APADO BPM Component:
◦ Based on the Integration of Intalio BPM, Drools Business
Rules Engine, Liferay Portal, and Alfresco Enterprise Content
Management Systems
◦ Intalio BPM is used by over 750 paying clients such as
Deutsche Bank, Finnair, ABB, Orange, Vodaphone,
University of Queenland, Belgian Education Ministry
 Connects 3000 schools to a centralised administration system
in order to facilitate student registration.
◦ High-availability and scalable options are available
 BPM is the key component within APADO
◦ All of the 6 Agile Technologies are consumed as web
services within a business model diagram (BPEL or BPMN)
◦ A BPM Process Model can also be consumed as a web
service by any other web service (including the Six Levers of
Business Agility)


 Business Rules Engines (BRE) Permit:
◦ Removing business rules from programing code and
store it in a Rules repository for subsequent execution
by services that require decisions to be made.
 Business Rules are in “English-like” language and easy to
modify by a business analyst or developer.
 Business Rules are executed by Business Rules Engines and
they can be called from BPM processes.
 The Business Rules can be stored as Enterprise Decision Web
Services and re-used throughout the enterprise
◦ BRE enable business agility by make it easier to change
or add new business rules without requiring massive
outlay in software maintenance costs.


JBoss Drools OpenRules


 APADO Drools Business Rules Engine:
◦ The leading Business Rules Engine
◦ Drools is split into 4 main components
 Drools Guvnor (Contains Repository + Rules Editor)
 Drools Expert (Rule Engine)
 Drools Flow (Combined Process Workflow and Rules)
 Drools Fusion (Event Processing/Temporal Reasoning)
◦ Fully integrated into APADO BPM and APADO CEP.
◦ Business Rules can be attached to APADO ESB
 APADO OpenRules Business Rules Engine:
◦ Excellent for Machine Learning and Integration with data
analytics
◦ Excellent for Integration with APADO Constraint
Optimisation (See APADO technical white paper)


APADO Drools Repository APADO Drools Editor


 APADO Business Rules:
◦ APADO BRE integrated with BPM, Complex Event
Processing, Predictive Analytics and Business
Constraint Optimisation to generate more profitable
business decisions
◦ APADO Business Rules Engine provides additional
business agility to business processes


 CEP is a technology to process events and
discover complex patterns amongst
multiple streams of event data
 AND THEN
◦ Initiate any action required to respond
◦ CEP enables agility by detecting complex
correlation between events in real-time and then
triggering BPM or Business Rules processes to
process the detected event(s)
◦ The results of these actions can then be analysed
by the CEP engine triggering subsequent actions


APADO Complex Event Processing (CEP) Engine
APADO CEP Engine is based on the leading ESPER CEP Engine which can
process 500,000 events per second on a 64bit server. APADO CEP
integrated with BPM, Business Rules and Documentation Flows.


APADO CEP – Banking Credit Risk Application
Diagram shows how the APADO Platform using BAM, CEP and
Business Rule Engines to monitor, analyse and trigger BPM business
processes in a banking credit risk application.


 Predictive Analytics uses:
◦ Statistical analysis AND
◦ Data mining techniques TO
◦ Analyse current and historical facts
 RESULTING IN
◦ Making predictions about future events
◦ Exploitation of patterns found in historical and
transactional data to identify risks and opportunities.
 Predictive Analytics enables business agility:
◦ Enables the business to respond rapidly to changes in
consumer buying habits
◦ By knowing how customers will respond to different
purchase offers a business can increase revenues,
reduce costs and mitigate business risks.


 The APADO Analytics Offering is huge:
1. APADO Analytical Data Warehouse
2. APADO ETL (Extract Load Transform)
3. APADO Analytical Modeling Tools
4. APADO PMML Adaptive Control Services
5. APADO Business Intelligence Suite
 APADO Analytical Services are injected into:
◦ APADO BPM
◦ APADO Business Rules
◦ APADO CEP
Note: This injection improve operational decision making
and will generate increased revenues, reduce costs and
mitigate business risks.


APADO Business Rules Integrated with Analytics
APADO Platform integrates Business Rules and Analytics to
automate business decisions that can generate substantial
additional profitable revenues.


 Constraint Optimisation uses a set of techniques:
◦ Constraint Programming
◦ Linear Programming
◦ Mathematical Programming
 TO MAXIMISE or MINIMISE a Business Function
◦ subject to a satisfying a set of potentially conflicting hard and
soft constraints.
◦ A hard constraint must be met by a solution
◦ Whereas a soft constraint only expresses a preference in a
possible solution
 Traditionally Constraint Optimisation has been used for
◦ Scheduling and resource allocations in areas such as:
 Transportation and supply chain
 Logistics and airline scheduling,
 It is now ready for general use to increase businss
agility


Source Forrester Research Inc.


 What is Case Management?
◦ Include all the documents, data, collaboration artefacts,
policies, rules, workflows, analytics, and other information
needed to process and manage a case
◦ Case Management is a special form of ECM that combines
with other technologies such as BPM, Business Rules, Event
Processing to deliver significant benefits to the company
 Benefits of Case Management
◦ Substantial increase in productivity of case workers
◦ Ability to change internal business rules to reflect changes
in business rules, quickly and without software
programming
◦ Able to support complex workflows where required
◦ Management insight on case management SLAs and
compliance requirements


Source: Forrester Research Inc.

APADO can be used to build Dynamic Case Management
applications using Alfresco, BPM, CEP, Business Rules and
Analytics.

 APADO - Phase 1
◦ APADO is currently only available as part of an Azinta consultancy
solution.
◦ Clients discuss their requirements with Azinta and we agree with the client
the required APADO components
◦ We then help clients to design and implement the solution
◦ Azinta provides first-level support; second-level support provided by
individual component vendors.
 APADO – Phase 2
◦ APADO moves its VAR relationships with the vendors to OEM relationships
for the key components within the APADO Platform
◦ Individual tooling within APADO are integrated more closely and product
products re-badged as permitted by OEM agreement
◦ APADO is released as a product without Azinta consultancy
◦ First and Second-Level support provided by Azinta
 APADO – Phase 3
◦ Azinta builds a number of vertical software product lines based on the
APADO Platform


 APADO Business Agility Platform can meet all the
business challenges identified earlier

 Additional technical information
◦ Visit www.azinta.com and register and download the
APADO Technical White Paper
http://www.azinta.com/Products/APADO-
WhitePaperDownload.html

 To discuss how APADO can help you in your
project email me at suleiman.shehu@azinta.com
or
call me +44 (0) 845 658 6909


Millennium House
3 Humber Trading Estate
Humber Road
London
NW2 6DW
Tel: +44 (0) 845 658 6909
www.azinta.com
suleiman.shehu@azinta.com


Apado Business Agility Platform Tools Workflow Event Nov 2010

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