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SNEHA NAIR
GAURAV BADLE
BHUSHAN JADHAV
AKSHAY KOKATE
SAYALI LIMAYE
ABBAS MUKKADAM
NISHIGANDHA PADAVE
OMKAR SABALE

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40
5
14
24
30
37
42
56
Verbal only has 7% of impact to
overall communication.
 The rest 93% is coming from non
verbal communication
 55% of body language and
38% of tonality.

This is also known as 7-38-55 rule.
 Kinesics
 Oculesics
 Appearance

& Artifacts

 Haptics
 Proxemics
 Chronemics
 Paralinguistics

/ Vocalics
HAPPY

CONFUSED

SAD

ANGER
Gestures
Posture
Open Posture
Closed Posture
What is Eye Contact ?

What is the
Importance of Eye
Contact?
A
P
P
E
A
R
A
N
C
E
SELF- ESTEEM
ATITUDES, PREFERENCE
S
INFERENCES, JUDGEME
NTS
CHOICE OF COLOUR
HAIRSTYLES
CLOTHINGS
Haptics or Tactile

• Haptics is any form of nonverbal

communication involving touch
• Touch communication facilitates the sending of
message
• Communicate affection, sympathy, familiarity
and other emotions.
Haptics – Touch
communication

Every Person has a
different perception of
touch as
communication.
CONVERSATIONAL DISTANCES

Intimate <16”-18”

Personal 18” to 4 feet
Social--4 ft to 12 ft
Public > 12 ft.
It is Impossible not to
send non verbal
messages.
Non verbal
communication is often
better than verbal
communication at
revealing attitude and
feelings.
Non verbal communication is more effective than verbal!!

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Non verbal communication is more effective than verbal!!