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Marketing Your Content in a
       Micro-Segmented Online World
                                        Society for Scholarly Publishing
                                                  June 7, 2006



                                        David Meerman Scott



Copyright 2006 by David Meerman Scott




                                        Why Marketing?

      • Marketing is increasingly the source of
        success for today’s organizations
      • It is less often the “product”
      • Consumer marketers know this




Copyright 2006 by David Meerman Scott




                                                                           1
Offering Content in the Forms
                  Buyers Demand




Copyright 2006 by David Meerman Scott




                         The Long Tail for Publishers




           Programs that you create at the long end of the tail
             yields highly profitable and sustainable results.
Copyright 2006 by David Meerman Scott




                                                                  2
Publishers: Create Micro-Content




                                              From a print book
                                                 to interactive
                                              electronic content




Copyright 2006 by David Meerman Scott




                                        Micro-Content Strategy




Copyright 2006 by David Meerman Scott




                                                                   3
Free Content Sells Content




Copyright 2006 by David Meerman Scott




             Wall Street Journal Online: free content sold
            700,000+ subscriptions at $79 or $39 per year




Copyright 2006 by David Meerman Scott




                                                             4
Shore: Free content sells research




Copyright 2006 by David Meerman Scott




                     Content Markets Content




Copyright 2006 by David Meerman Scott




                                                   5
Digital Influence




Copyright 2006 by David Meerman Scott




                                         Marketing 2.0



                                               Personalized News           Datafeeds
                           Micro Sites



                                                                   Audio



        Conversations & Commentary                Video
                                                                    Content lens

Copyright 2006 by David Meerman Scott




                                                                                       6
Blogging for publishers




Copyright 2006 by David Meerman Scott




                        Tim O’Reilly - O’Reilly Media




Copyright 2006 by David Meerman Scott




                                                        7
Ziff Davis editors blog




Copyright 2006 by David Meerman Scott




                                        CIO Magazine blog




Copyright 2006 by David Meerman Scott




                                                            8
Charlene Li’s blog - Forrester Research




Copyright 2006 by David Meerman Scott




                  Publishers marketing with
                  content in innovative ways




Copyright 2006 by David Meerman Scott




                                                  9
Edmunds: Wiki for car enthusiasts




Copyright 2006 by David Meerman Scott




                    Macworld Magazine’s podcasts




Copyright 2006 by David Meerman Scott




                                                   10
Hanley Wood’s ebuild: construction product portal




Copyright 2006 by David Meerman Scott




                        Direct-to-Consumer PR




Copyright 2006 by David Meerman Scott




                                                          11
Public relations (new rules)




                            Download a complimentary copy:
           http://www.davidmeermanscott.com/documents/New_Rules_of_PR.pdf
Copyright 2006 by David Meerman Scott




                                PR 2.0 for Publishers




Copyright 2006 by David Meerman Scott




                                                                            12
Reach buyers directly with press releases




Copyright 2006 by David Meerman Scott




            Optimize Web Site for Buyers




Copyright 2006 by David Meerman Scott




                                               13
Search Engine Marketing

                  A critical component of the marketing mix




Copyright 2006 by David Meerman Scott




                       Organic Search Results




Copyright 2006 by David Meerman Scott




                                                              14
Search Engine Advertising




Copyright 2006 by David Meerman Scott




                                  Being found online




Copyright 2006 by David Meerman Scott




                                                       15
The long end of the tail




Copyright 2006 by David Meerman Scott




                             Selling micro-content




Copyright 2006 by David Meerman Scott




                                                     16
How the heck do we get
                              started?




Copyright 2006 by David Meerman Scott




 Do you know your distinctive competence?
      •    How does your content REALLY deliver value?
      •    What are customers really buying?
      •    What does the market see as compelling?
      •    Is it truly unique and sustainable?
      •    Can you prove it?
      •    Examples
             –     Innovation
             –     Product leadership
             –     Training
             –     Customer intimacy
             –     Channel
             –     Service reputation


Copyright 2006 by David Meerman Scott




                                                         17
Understand Buyer Personas
   • Most marketing and communications programs are
     egotistical
   • Understand buyers and speaking their language is critical
   • What media does this persona use to get new ideas and
     information
   • Most publishers have multiple buyers
           – Different job functions
           – Different industries




Copyright 2006 by David Meerman Scott




          Understanding your buyers problems

      • What does your content do for buyers?
      • What problems does your content solve
        for buyers?




Copyright 2006 by David Meerman Scott




                                                                 18
Understand your sales process

      • The sales process is definable, repeatable,
        and understandable
      • You need to understand your sales process
      • Understand from buyer perspective (win-loss
        analysis)
      • Can vary by product or market



Copyright 2006 by David Meerman Scott




                                Example Sales Cycle

                                        Exposures                                             Engage prospects
                                                                                              with a compelling
                                                                                               story throughout
                                                                                              the sales cycle to
                                         Suspects                                                  enhance
          Sales                                              Marketing                           salespeople
                                                                                              effectiveness and
          Cycle                                              Programs                           build revenue
                                         Prospects                                                  quickly



                                        Negotiating

                                        Customers


               To build new revenue quickly, integrate marketing programs directly into the sales cycle
                           to increase success rates at each stage in the selling process.


Copyright 2006 by David Meerman Scott




                                                                                                                   19
Web Content to Drive Revenue

      •    Optimize site for personas
      •    Move visitors into the sales cycle
      •    Use the Web as Direct Marketing
      •    Deliver offers for each persona
      •    Measure everything




Copyright 2006 by David Meerman Scott




                               Thought Leadership

      Authentic marketing at work
             – E-books
             – Webinars
             – Blogs
             – Wikis
             – Podcasts
             – Direct-to-consumer press releases
             – Publishers = Provide complimentary content

Copyright 2006 by David Meerman Scott




                                                            20
Blogging for publishers

      • Great for thought leadership
      • Terrific search engine fodder
      • Opportunity for . . .
             – Delivering authentic information
             – Optional comment capabilities




Copyright 2006 by David Meerman Scott




        Search Engine Marketing for Publishers

      • Marketing delivered precisely upon inquiry
             – Non-intrusive (response to request)
             – Highly targeted (highly relevant to request)
      • Information businesses have unique opportunity
             – Large quantities of high-quality content is one of the
               most important contributors to driving search engine
               traffic to your site.
             – Keyword rich content means specific and granular
               search terms can be optimized
             – For most publishers, tens of thousands of search
               terms exist.
             – Some publishers have millions of search terms
Copyright 2006 by David Meerman Scott




                                                                        21
SEM for Publishers


       •    Create Micro-Content
       •    Keyword Analysis is critical
       •    Leverage your existing taxonomy
       •    Make “search engine friendly” pages
       •    Don’t be egotistical



Copyright 2006 by David Meerman Scott




      Keyword Analysis and Development

      • It’s not about you, it’s about your buyers
      • Understand your potential buyers
             – What keywords and phrases do your buyers use?
             – How do they search?
      • What search terms do people use today?
             – Access and analyze your site statistics
      • Mine keywords from titles, descriptions, and
        metadata for large content sets
      • Use your editorial taxonomy

Copyright 2006 by David Meerman Scott




                                                               22
Mine phrases from your content

      • Optimize for your content’s titles, subtitles,
        and author names
      • Surface descriptions, summaries and
        abstracts so search engines can find them
      • Make metadata available for the search
        engines to find (for example companies or
        people or industries mentioned in the
        article or report)


Copyright 2006 by David Meerman Scott




                                        Example taxonomy




Copyright 2006 by David Meerman Scott




                                                           23
Example content listing




Copyright 2006 by David Meerman Scott




                                 Don’t be egotistical




     (People don’t search on “business news” when they want a story, they search for the story they want.)



Copyright 2006 by David Meerman Scott




                                                                                                             24
One Publisher’s Success



                                          a case study




Copyright 2006 by David Meerman Scott




                                        MAKE Magazine




Copyright 2006 by David Meerman Scott




                                                         25
Makezine.com




Copyright 2006 by David Meerman Scott




                                         Make blog




Copyright 2006 by David Meerman Scott




                                                       26
Make podcasts & video




Copyright 2006 by David Meerman Scott




      Make: reader contributed content




Copyright 2006 by David Meerman Scott




                                                27
Make: reader contributed photos




Copyright 2006 by David Meerman Scott




   MAKE Magazine: Case Study of Success

      •    Launched February 2005
      •    Shoestring Budget
      •    0 to 90,000 paid circulation in 12 months
      •    Makezine.com 1 million visitors / month
      •    Hundreds of stories in mainstream media




Copyright 2006 by David Meerman Scott




                                                       28
MAKE Magazine: Lessons learned

      • Readers want to be part of a community
      • Offer opportunities for readers to
        contribute content
      • Digital distribution is key
      • Blog, blog, blog




Copyright 2006 by David Meerman Scott




                                                 Contact



                                        Book    Cashing in with Content

                                        Sites   www.DavidMeermanScott.com
                                                www.freshspot.com

                                        Blog    www.WebInkNow.com

                                        Email david@freshspot.com




Copyright 2006 by David Meerman Scott




                                                                            29

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192 sspp02 scott

  • 1. Marketing Your Content in a Micro-Segmented Online World Society for Scholarly Publishing June 7, 2006 David Meerman Scott Copyright 2006 by David Meerman Scott Why Marketing? • Marketing is increasingly the source of success for today’s organizations • It is less often the “product” • Consumer marketers know this Copyright 2006 by David Meerman Scott 1
  • 2. Offering Content in the Forms Buyers Demand Copyright 2006 by David Meerman Scott The Long Tail for Publishers Programs that you create at the long end of the tail yields highly profitable and sustainable results. Copyright 2006 by David Meerman Scott 2
  • 3. Publishers: Create Micro-Content From a print book to interactive electronic content Copyright 2006 by David Meerman Scott Micro-Content Strategy Copyright 2006 by David Meerman Scott 3
  • 4. Free Content Sells Content Copyright 2006 by David Meerman Scott Wall Street Journal Online: free content sold 700,000+ subscriptions at $79 or $39 per year Copyright 2006 by David Meerman Scott 4
  • 5. Shore: Free content sells research Copyright 2006 by David Meerman Scott Content Markets Content Copyright 2006 by David Meerman Scott 5
  • 6. Digital Influence Copyright 2006 by David Meerman Scott Marketing 2.0 Personalized News Datafeeds Micro Sites Audio Conversations & Commentary Video Content lens Copyright 2006 by David Meerman Scott 6
  • 7. Blogging for publishers Copyright 2006 by David Meerman Scott Tim O’Reilly - O’Reilly Media Copyright 2006 by David Meerman Scott 7
  • 8. Ziff Davis editors blog Copyright 2006 by David Meerman Scott CIO Magazine blog Copyright 2006 by David Meerman Scott 8
  • 9. Charlene Li’s blog - Forrester Research Copyright 2006 by David Meerman Scott Publishers marketing with content in innovative ways Copyright 2006 by David Meerman Scott 9
  • 10. Edmunds: Wiki for car enthusiasts Copyright 2006 by David Meerman Scott Macworld Magazine’s podcasts Copyright 2006 by David Meerman Scott 10
  • 11. Hanley Wood’s ebuild: construction product portal Copyright 2006 by David Meerman Scott Direct-to-Consumer PR Copyright 2006 by David Meerman Scott 11
  • 12. Public relations (new rules) Download a complimentary copy: http://www.davidmeermanscott.com/documents/New_Rules_of_PR.pdf Copyright 2006 by David Meerman Scott PR 2.0 for Publishers Copyright 2006 by David Meerman Scott 12
  • 13. Reach buyers directly with press releases Copyright 2006 by David Meerman Scott Optimize Web Site for Buyers Copyright 2006 by David Meerman Scott 13
  • 14. Search Engine Marketing A critical component of the marketing mix Copyright 2006 by David Meerman Scott Organic Search Results Copyright 2006 by David Meerman Scott 14
  • 15. Search Engine Advertising Copyright 2006 by David Meerman Scott Being found online Copyright 2006 by David Meerman Scott 15
  • 16. The long end of the tail Copyright 2006 by David Meerman Scott Selling micro-content Copyright 2006 by David Meerman Scott 16
  • 17. How the heck do we get started? Copyright 2006 by David Meerman Scott Do you know your distinctive competence? • How does your content REALLY deliver value? • What are customers really buying? • What does the market see as compelling? • Is it truly unique and sustainable? • Can you prove it? • Examples – Innovation – Product leadership – Training – Customer intimacy – Channel – Service reputation Copyright 2006 by David Meerman Scott 17
  • 18. Understand Buyer Personas • Most marketing and communications programs are egotistical • Understand buyers and speaking their language is critical • What media does this persona use to get new ideas and information • Most publishers have multiple buyers – Different job functions – Different industries Copyright 2006 by David Meerman Scott Understanding your buyers problems • What does your content do for buyers? • What problems does your content solve for buyers? Copyright 2006 by David Meerman Scott 18
  • 19. Understand your sales process • The sales process is definable, repeatable, and understandable • You need to understand your sales process • Understand from buyer perspective (win-loss analysis) • Can vary by product or market Copyright 2006 by David Meerman Scott Example Sales Cycle Exposures Engage prospects with a compelling story throughout the sales cycle to Suspects enhance Sales Marketing salespeople effectiveness and Cycle Programs build revenue Prospects quickly Negotiating Customers To build new revenue quickly, integrate marketing programs directly into the sales cycle to increase success rates at each stage in the selling process. Copyright 2006 by David Meerman Scott 19
  • 20. Web Content to Drive Revenue • Optimize site for personas • Move visitors into the sales cycle • Use the Web as Direct Marketing • Deliver offers for each persona • Measure everything Copyright 2006 by David Meerman Scott Thought Leadership Authentic marketing at work – E-books – Webinars – Blogs – Wikis – Podcasts – Direct-to-consumer press releases – Publishers = Provide complimentary content Copyright 2006 by David Meerman Scott 20
  • 21. Blogging for publishers • Great for thought leadership • Terrific search engine fodder • Opportunity for . . . – Delivering authentic information – Optional comment capabilities Copyright 2006 by David Meerman Scott Search Engine Marketing for Publishers • Marketing delivered precisely upon inquiry – Non-intrusive (response to request) – Highly targeted (highly relevant to request) • Information businesses have unique opportunity – Large quantities of high-quality content is one of the most important contributors to driving search engine traffic to your site. – Keyword rich content means specific and granular search terms can be optimized – For most publishers, tens of thousands of search terms exist. – Some publishers have millions of search terms Copyright 2006 by David Meerman Scott 21
  • 22. SEM for Publishers • Create Micro-Content • Keyword Analysis is critical • Leverage your existing taxonomy • Make “search engine friendly” pages • Don’t be egotistical Copyright 2006 by David Meerman Scott Keyword Analysis and Development • It’s not about you, it’s about your buyers • Understand your potential buyers – What keywords and phrases do your buyers use? – How do they search? • What search terms do people use today? – Access and analyze your site statistics • Mine keywords from titles, descriptions, and metadata for large content sets • Use your editorial taxonomy Copyright 2006 by David Meerman Scott 22
  • 23. Mine phrases from your content • Optimize for your content’s titles, subtitles, and author names • Surface descriptions, summaries and abstracts so search engines can find them • Make metadata available for the search engines to find (for example companies or people or industries mentioned in the article or report) Copyright 2006 by David Meerman Scott Example taxonomy Copyright 2006 by David Meerman Scott 23
  • 24. Example content listing Copyright 2006 by David Meerman Scott Don’t be egotistical (People don’t search on “business news” when they want a story, they search for the story they want.) Copyright 2006 by David Meerman Scott 24
  • 25. One Publisher’s Success a case study Copyright 2006 by David Meerman Scott MAKE Magazine Copyright 2006 by David Meerman Scott 25
  • 26. Makezine.com Copyright 2006 by David Meerman Scott Make blog Copyright 2006 by David Meerman Scott 26
  • 27. Make podcasts & video Copyright 2006 by David Meerman Scott Make: reader contributed content Copyright 2006 by David Meerman Scott 27
  • 28. Make: reader contributed photos Copyright 2006 by David Meerman Scott MAKE Magazine: Case Study of Success • Launched February 2005 • Shoestring Budget • 0 to 90,000 paid circulation in 12 months • Makezine.com 1 million visitors / month • Hundreds of stories in mainstream media Copyright 2006 by David Meerman Scott 28
  • 29. MAKE Magazine: Lessons learned • Readers want to be part of a community • Offer opportunities for readers to contribute content • Digital distribution is key • Blog, blog, blog Copyright 2006 by David Meerman Scott Contact Book Cashing in with Content Sites www.DavidMeermanScott.com www.freshspot.com Blog www.WebInkNow.com Email david@freshspot.com Copyright 2006 by David Meerman Scott 29