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KILLER	
  CONTENT	
  
Eric	
  Pratum	
                       Jacqui	
  Groseth	
  
Director,	
  Digital	
  Strategy	
     VP,	
  MarkeCng	
  &	
  Development	
  
If	
  you	
  had	
  to	
  pick	
  a	
  #1	
  online	
  
challenge	
  
What	
  would	
  it	
  be?	
  




                                                          2
What	
  are	
  some	
  common	
  quesCons	
  
donors	
  ask	
  you?	
  
What	
  topics	
  should	
  donors	
  be	
  interested	
  in?	
  




                                                                    3
Eric	
  Pratum	
  




         Find Me:    @EricPratum
                                   4
Jacqui	
  Groseth	
  




  Find Me:     @jgroseth   &   @urm.org

                                          5
Structure	
  
1.  Content	
  


2.  Measurement	
  


3.  Case	
  study	
  


4.  Resources	
  
                        6
Types	
  of	
  content	
  




                             7
8
9
10
11
12
Content	
  search	
  




                        13
 12,000	
  	
  

	
  10,000	
  	
  

  	
  8,000	
  	
  


             11X Online
  	
  6,000	
  	
  

  	
  4,000	
  	
  

           donations growth
  	
  2,000	
  	
  

          	
  -­‐	
  	
  	
  	
  
                                    Jan-­‐10	
  




                                                                                                               Jun-­‐10	
  




                                                                                                                                                                                                         Dec-­‐10	
  
                                                                                                                              Jul-­‐10	
  
                                                   Feb-­‐10	
  
                                                                  Mar-­‐10	
  
                                                                                 Apr-­‐10	
  
                                                                                                May-­‐10	
  




                                                                                                                                             Aug-­‐10	
  
                                                                                                                                                            Sep-­‐10	
  
                                                                                                                                                                           Oct-­‐10	
  
                                                                                                                                                                                          Nov-­‐10	
  
                                                                   Social	
  Media	
                                   Search	
  
                                                                                                                                                                                                                        14
15
CreaCng	
  an	
  integrated	
  calendar	
  




                                              16
The	
  first	
  50	
  
                        17
18
Content	
  OpportuniCes	
  
1. How-tos
2. Local topics
3. Expert interviews
4. Recent studies
5. Opinion
6. News
                               19
20
21
AnalyCcs	
  +	
  SEO	
  =	
  Content	
  




http://bit.ly/contenttopics
                                             22
Tracking	
  &	
  ReporCng	
  




                                23
Twi^ercounter.com	
  




                        24
Watch	
  your	
  data	
  




                            25
http://bit.ly/googlegoals	

                               26
Search	
  traffic	
  




                                                                Avg.	
  Time	
  on	
  
           Keyword	
             Visits	
     Pages/Visit	
                            Bounce	
  Rate	
  
                                                                      Site	
  
gizzard	
  communicaCons	
         47	
           8.79	
           0:07:19	
               6.38%	
  
markeCng	
  agencies	
  in	
  
                                   39	
           5.54	
           0:02:23	
               7.69%	
  
atlanta	
  
gizzard	
  communicaCons	
  
                                   15	
           4.87	
           0:03:19	
              26.67%	
  
group	
  
                                                                                                            27
Bitly.com	
  




                28
Facebook	
  insights	
  




                           29
EdgeRankChecker.com	
  




                          30
YouTube	
  Insights	
  




                          31
7 x 37 = 3.8M
The “new math” of fundraising
Situation Overview
In 2010 a15% drop in giving over the previous year,
and a 45% increase in the need for services led to a
5 million dollar gap in URM s budget by the end of
April.
URM’s board and senior leadership made the painful
decision to close our Hope Gardens Family Center,
an oasis for single moms with children and senior
ladies experiencing homelessness, unless a
minimum of $2.8 million dollars could be raised by
June 30, 2010.
We prayed for a miracle, developed a plan and
launched the Save Hope Gardens Crisis
Campaign. on May 24th.
Campaign Overview




          “I must share with you that unless we raise $2,800,000
          by June 30, we will be forced to close the doors of our
          Hope Gardens Family Center — a proven life-changing
                                    and	

             life-giving environment for women and children.	

                                     	

             This would be crushing news for the 24 additional
           families we are preparing to move from Skid Row to
           Hope Gardens. And it would be devastating to the 34
          moms and 74 children and each of the 23 senior ladies
          who have escaped homelessness and are living a life of
                                   hope.”
Campaign Overview
Campaign Overview
Influencers & advocates

                On June 23rd, just 7 days before
                    our deadline NCIS actress
                Pauley Perrette shared our need
                 with her circle of influence by
                 posting the first of 2 You Tube
                        videos on Twitter. 	

                                	

                  • Pauley currently has 66,652
                        Twitter followers.
Miraculous Results
 In 37 days, we shared
our need across 7
different core
communication channels
raising a total of $3.8
million dollars in
donations!
Miraculous Results

Comparison of the fundraising results, by channel, for
           the same 37 days in 2009. 	

    Fundraising           2009          2010        Difference        %
      Channel                                                      Growth
Alternate Media       $         -      $5,350.00       $5,350.00     NA
Broadcast Media         $12,513.00    $67,662.00     $55,149.00     441%
Direct Mail            $492,086.59   $693,832.17    $201,745.58      41%
Telephone               $10,821.50     $6,802.50     ($4,019.00)    -37%
Electronic Media        $40,955.71   $172,610.47    $131,654.76
(Web, Social, Text)
                                                                   321%
Personal                $903,204.37 $2,800,815.45 $1,897,611.08    210%
Unknown                  $66,696.70    $74,787.91     $8,091.21     12%
Total                 $1,526,277.87 $3,821,860.50 $2,295,582.63    150%
Highlights & Take Aways
                     Build Relationships	

•  Half of the $2.8M attributed to personal fundraising came
         from 3 donors with a heart for our ministry.	

                               	

                         Be Prepared	

•  Union Rescue Mission had approximately 1640 Facebook
           friends & 1970 Twitter followers in place.	

 •  CEO Rev. Andy Bales had approximately 3290 Facebook
           friends & 4122 Twitter followers in place.	

      •  Our text-to-give program was set up and ready. 	

                                   	

                         Be Available	

            •  For increased interest from the Press.	

           •  For increased interest from Volunteers.	

                 •  For unexpected forms of Help.
The	
  Payoff	
  	
  
Takeaways	
  




                42
Slides	
  
1.	
  This	
  presentaCon	
              4.	
  Who	
  Needs	
  a	
  Website?
                                         h^p://slidesha.re/websiteneeds	
  
bit.ly/?	
  
                                         	
  
	
  
                                          5.	
  Website	
  OpCmizaCon	
  
2.	
  Using	
  Social	
  Media	
  for	
  
                                          Basics
Nonprofit	
  Gain
                                          h^p://slidesha.re/
h^p://slidesha.re/nonprofitgain	
   opCmizaConbasics	
  
	
  
3.	
  SEO	
  for	
  Blogs
h^p://slidesha.re/seoforblogs	
  
	
  
	
  
                                                                               43
Events	
  




             44
45
Resources	
  




                46
Takeaways	
  
1.  Pick your first 50


2.  Plan your integrated calendar


3.  Publish, publish, publish


4.  Measure and adapt	
  
                                    47
You	
  can	
  find	
  us	
  at	
  
Eric Pratum
       }  Eric.Pratum@Grizzard.com

       }  @EricPratum



Jacqui Groseth
       }  jgroseth@urm.org

       }  @jgroseth

	
                                         48
QuesCons	
  


               49

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Killer content ppt lower res pdf

  • 1. KILLER  CONTENT   Eric  Pratum   Jacqui  Groseth   Director,  Digital  Strategy   VP,  MarkeCng  &  Development  
  • 2. If  you  had  to  pick  a  #1  online   challenge   What  would  it  be?   2
  • 3. What  are  some  common  quesCons   donors  ask  you?   What  topics  should  donors  be  interested  in?   3
  • 4. Eric  Pratum   Find Me: @EricPratum 4
  • 5. Jacqui  Groseth   Find Me: @jgroseth & @urm.org 5
  • 6. Structure   1.  Content   2.  Measurement   3.  Case  study   4.  Resources   6
  • 8. 8
  • 9. 9
  • 10. 10
  • 11. 11
  • 12. 12
  • 14.  12,000      10,000      8,000     11X Online  6,000      4,000     donations growth  2,000      -­‐         Jan-­‐10   Jun-­‐10   Dec-­‐10   Jul-­‐10   Feb-­‐10   Mar-­‐10   Apr-­‐10   May-­‐10   Aug-­‐10   Sep-­‐10   Oct-­‐10   Nov-­‐10   Social  Media   Search   14
  • 15. 15
  • 16. CreaCng  an  integrated  calendar   16
  • 18. 18
  • 19. Content  OpportuniCes   1. How-tos 2. Local topics 3. Expert interviews 4. Recent studies 5. Opinion 6. News 19
  • 20. 20
  • 21. 21
  • 22. AnalyCcs  +  SEO  =  Content   http://bit.ly/contenttopics 22
  • 27. Search  traffic   Avg.  Time  on   Keyword   Visits   Pages/Visit   Bounce  Rate   Site   gizzard  communicaCons   47   8.79   0:07:19   6.38%   markeCng  agencies  in   39   5.54   0:02:23   7.69%   atlanta   gizzard  communicaCons   15   4.87   0:03:19   26.67%   group   27
  • 32. 7 x 37 = 3.8M The “new math” of fundraising
  • 33. Situation Overview In 2010 a15% drop in giving over the previous year, and a 45% increase in the need for services led to a 5 million dollar gap in URM s budget by the end of April. URM’s board and senior leadership made the painful decision to close our Hope Gardens Family Center, an oasis for single moms with children and senior ladies experiencing homelessness, unless a minimum of $2.8 million dollars could be raised by June 30, 2010. We prayed for a miracle, developed a plan and launched the Save Hope Gardens Crisis Campaign. on May 24th.
  • 34. Campaign Overview “I must share with you that unless we raise $2,800,000 by June 30, we will be forced to close the doors of our Hope Gardens Family Center — a proven life-changing and life-giving environment for women and children. This would be crushing news for the 24 additional families we are preparing to move from Skid Row to Hope Gardens. And it would be devastating to the 34 moms and 74 children and each of the 23 senior ladies who have escaped homelessness and are living a life of hope.”
  • 37. Influencers & advocates On June 23rd, just 7 days before our deadline NCIS actress Pauley Perrette shared our need with her circle of influence by posting the first of 2 You Tube videos on Twitter. • Pauley currently has 66,652 Twitter followers.
  • 38. Miraculous Results In 37 days, we shared our need across 7 different core communication channels raising a total of $3.8 million dollars in donations!
  • 39. Miraculous Results Comparison of the fundraising results, by channel, for the same 37 days in 2009. Fundraising 2009 2010 Difference % Channel Growth Alternate Media $ - $5,350.00 $5,350.00 NA Broadcast Media $12,513.00 $67,662.00 $55,149.00 441% Direct Mail $492,086.59 $693,832.17 $201,745.58 41% Telephone $10,821.50 $6,802.50 ($4,019.00) -37% Electronic Media $40,955.71 $172,610.47 $131,654.76 (Web, Social, Text) 321% Personal $903,204.37 $2,800,815.45 $1,897,611.08 210% Unknown $66,696.70 $74,787.91 $8,091.21 12% Total $1,526,277.87 $3,821,860.50 $2,295,582.63 150%
  • 40. Highlights & Take Aways Build Relationships •  Half of the $2.8M attributed to personal fundraising came from 3 donors with a heart for our ministry. Be Prepared •  Union Rescue Mission had approximately 1640 Facebook friends & 1970 Twitter followers in place. •  CEO Rev. Andy Bales had approximately 3290 Facebook friends & 4122 Twitter followers in place. •  Our text-to-give program was set up and ready. Be Available •  For increased interest from the Press. •  For increased interest from Volunteers. •  For unexpected forms of Help.
  • 43. Slides   1.  This  presentaCon   4.  Who  Needs  a  Website? h^p://slidesha.re/websiteneeds   bit.ly/?       5.  Website  OpCmizaCon   2.  Using  Social  Media  for   Basics Nonprofit  Gain h^p://slidesha.re/ h^p://slidesha.re/nonprofitgain   opCmizaConbasics     3.  SEO  for  Blogs h^p://slidesha.re/seoforblogs       43
  • 44. Events   44
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  • 47. Takeaways   1.  Pick your first 50 2.  Plan your integrated calendar 3.  Publish, publish, publish 4.  Measure and adapt   47
  • 48. You  can  find  us  at   Eric Pratum }  Eric.Pratum@Grizzard.com }  @EricPratum Jacqui Groseth }  jgroseth@urm.org }  @jgroseth   48