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Enterprise Mobile: Say Goodbye to the Standard Texas Technology SummitStanton Jones, Vice President & Chief Information Officer, TPIApril 20, 2011
Q: why is there an Android device on this list? A: the era of standardization is over
Mobile: the “Unstoppable Force”
Mobile Shipments Outpacing PCs Q4 ‘10: Smartphone + Tablet > Total PCs Global Unit Shipments (MM) Source: Top Mobile Internet Trends Matt Murphy / Mary Meeker – 2/10/11 http://www.slideshare.net/kleinerperkins/kpcb-top-10-mobile-trends-feb-2011
Mobile Operating Systems Expanding Eight new mobile OSs introduced in four years Source: asymco.comhttp://www.asymco.com/2011/02/19/the-lives-and-deaths-of-mobile-platforms/
Mobile Data Traffic Growing Exponentially 92% CAGR 2010 - 2015 6.3 EB 3.8 EB 2.2 EB 1.2 EB .6 EB .24 EB Source: Cisco Visual Networking Index: Global Mobile Data Traffic Forecast Update, 2010–2015http://www.cisco.com/en/US/solutions/collateral/ns341/ns525/ns537/ns705/ns827/white_paper_c11-520862.html
Mobile Displacing Traditional Products  More coming…
IT Standardization: the “Immovable Object”
Corporate IT Standardization Scalability, Security& Savings
The Standard Mobile Worker Toolkit (2000 – 2010) + +
The Standard Mobile Worker Toolkit (2011 - ?) + + Will this be the model for the next decade?
The Standard Mobile Worker Toolkit (2011 - ?) Bring Your OwnPhone & Tablet Bring Your Own Computer(BYOC) + Virtual Mobile Image Virtual PC Image Or will it be this?
Forces are Colliding – IT Organizations Responding in Different Ways
Theory X and Theory Y: McGregor X Y OR Self controlAccept responsibilityShared decision-making Comprehensive set of controlsClose supervisionHierarchical structure
Theory X Response Fear Uncertainty Doubt Leads to blocking, ignoring  or all-out surrender
41%of those employees who admit breaking IT policy say they do so in order to do their jobs Source: Cisco® Connected Technology World Report http://newsroom.cisco.com/dlls/2010/ts_101910.html
Theory Y Response “…find a way to make this work” “…trust our employees to do the right thing” “…free us up to work on more important projects”
iOS users ask for about 50% less help than Blackberry users Source: my team!
Embracing “Flexible Standardization” Presents New and Significant Challenges
If I Relax My Standards, How Do I… Assure my clients & auditors? Protect my company? Predict and manage my costs?
By Re-evaluating Approaches On… Awareness & employee responsibility Virtualization & mobile management platforms Revising to reflect current trends
Why Embrace Flexible Standardization?
[object Object]
 Makes employees happy
 Creates unexpected productivity gains** Use caution with perceived productivity gains; notoriously difficult to quantify
Recommendations and Next Steps

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Enterprise Mobile: Say Goodbye to the Standard

  • 1. Enterprise Mobile: Say Goodbye to the Standard Texas Technology SummitStanton Jones, Vice President & Chief Information Officer, TPIApril 20, 2011
  • 2. Q: why is there an Android device on this list? A: the era of standardization is over
  • 4. Mobile Shipments Outpacing PCs Q4 ‘10: Smartphone + Tablet > Total PCs Global Unit Shipments (MM) Source: Top Mobile Internet Trends Matt Murphy / Mary Meeker – 2/10/11 http://www.slideshare.net/kleinerperkins/kpcb-top-10-mobile-trends-feb-2011
  • 5. Mobile Operating Systems Expanding Eight new mobile OSs introduced in four years Source: asymco.comhttp://www.asymco.com/2011/02/19/the-lives-and-deaths-of-mobile-platforms/
  • 6. Mobile Data Traffic Growing Exponentially 92% CAGR 2010 - 2015 6.3 EB 3.8 EB 2.2 EB 1.2 EB .6 EB .24 EB Source: Cisco Visual Networking Index: Global Mobile Data Traffic Forecast Update, 2010–2015http://www.cisco.com/en/US/solutions/collateral/ns341/ns525/ns537/ns705/ns827/white_paper_c11-520862.html
  • 7. Mobile Displacing Traditional Products More coming…
  • 8. IT Standardization: the “Immovable Object”
  • 9. Corporate IT Standardization Scalability, Security& Savings
  • 10. The Standard Mobile Worker Toolkit (2000 – 2010) + +
  • 11. The Standard Mobile Worker Toolkit (2011 - ?) + + Will this be the model for the next decade?
  • 12. The Standard Mobile Worker Toolkit (2011 - ?) Bring Your OwnPhone & Tablet Bring Your Own Computer(BYOC) + Virtual Mobile Image Virtual PC Image Or will it be this?
  • 13. Forces are Colliding – IT Organizations Responding in Different Ways
  • 14. Theory X and Theory Y: McGregor X Y OR Self controlAccept responsibilityShared decision-making Comprehensive set of controlsClose supervisionHierarchical structure
  • 15. Theory X Response Fear Uncertainty Doubt Leads to blocking, ignoring or all-out surrender
  • 16. 41%of those employees who admit breaking IT policy say they do so in order to do their jobs Source: Cisco® Connected Technology World Report http://newsroom.cisco.com/dlls/2010/ts_101910.html
  • 17. Theory Y Response “…find a way to make this work” “…trust our employees to do the right thing” “…free us up to work on more important projects”
  • 18. iOS users ask for about 50% less help than Blackberry users Source: my team!
  • 19. Embracing “Flexible Standardization” Presents New and Significant Challenges
  • 20. If I Relax My Standards, How Do I… Assure my clients & auditors? Protect my company? Predict and manage my costs?
  • 21. By Re-evaluating Approaches On… Awareness & employee responsibility Virtualization & mobile management platforms Revising to reflect current trends
  • 22. Why Embrace Flexible Standardization?
  • 23.
  • 25. Creates unexpected productivity gains** Use caution with perceived productivity gains; notoriously difficult to quantify
  • 27.
  • 28. Encourage open (i.e., social) conversations
  • 30. Let users propose ways to solve problems
  • 31.