Stephan Hittmann, president of the 911 FUND, often speaks on leadership topics based on his experience leading the Fire Department of New York City. The article discusses that successful leaders attract followers through experience and training, gain respect and admiration to motivate success, and promote opportunities for supporters. Unsuccessful leaders get stuck in pessimism and mistakes, while successful leaders persevere after setbacks, sustain performance over time, and focus on critical issues rather than minor details.