Good Stuff Happens in 1:1 Meetings: Why you need them and how to do them well
Mylife.com Refund
1. Changing or Deactivating or Unsubscribing MyLife
Premium Memberships
MyLife helps members connect with family and friends that they might not have seen in years.
Even a free membership to MyLife lets individuals see who has been searching for them online.
A paid subscription costing as little as $7.95 gives members access to even more features. At
times, though, premium members decide that they would like to end or suspend their
subscriptions. It is important to follow the right directions to change your account properly.
Changing MyLife Premium Memberships
MyLife.com uses auto-renewal to make sure every member receives uninterrupted service to the
site. As long as you want a premium membership, you can take advantage enhanced options such
as viewing member profiles and getting contact information.
If you want to change or end your premium subscription, it is important to deactivate the auto-
renewal feature. You can do this easily by contacting MyLife's Customer Care professionals at
888-704-1900. They can take your calls Monday-Friday between 6am and 9am PST. They can
also take your calls between 6am and 6pm during the weekends.
When you contact MyLife Customer Care, one of our service professionals will verify your
identity. We take your security seriously, so we don't want to make it easy for anyone else to
access your account. Once your identity has been verified, our representative can make changes
to your account.
2. Deactivating and Unsubscribing
Some MyLife.com members think that they can end their subscriptions by clicking the
"unsubscribe" link found at the bottom of emails. MyLife, like most companies, sends emails to
let our customers know about important information. If you no longer wish to receive
notification via email, then you can click the "unsubscribe" link.
Clicking "unsubscribe," however, does not end your membership. It just means that you won't
get notification emails. To disable your account's auto-renewal, you must contact our Customer
Care representatives.
Members Paying With PayPal
If you use PayPal to pay for your premium account, then you should contact that company to let
them know you have cancelled your MyLife subscription. Some people have found that PayPal
continues to deduct money from their accounts even after MyLife has deactivated their auto-
renewal feature.
You can talk to PayPal's customer service by dialing 888-221-1161. This should help you avoid
any unintended payments or fees.
