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Fusebill 2014
1/10/2014
Steve Adams
Launch!
What is Fusebill 2014?
• Extensive changes responding to customer and market feedback

• Three Themes
1.
2.
3.

Simplicity
Agility
Analytics

• Results:
–
–
–
–

More Flexibility
Easier integration
Advanced Analytics
Vast range of „small‟ improvements
2
Today‟s Roadmap
• Highlights of Key Changes
• Live Demonstration
• What‟s next
– Timelines
– Future roadmap
– Next steps

3
Key Changes
• We‟ve heard three key messages:
– Make Fusebill simpler – and more flexible
– Be more adaptable – fit more models

– Help us understand our business better

4
Simplicity
• Easier to do simple things
– Group components together

• Easier to do complex pricing:
– Bundle products together
– Mandatory and optional products

• Automatically pro-rate and align charges
• Card on file collections

5
Agility – cope with changes
• Payment Schedules with collection reminders
• Scheduling
– Schedule subscriptions: effective dates, billing dates

• Review Invoices before posting

6
Analytics - Customer Insights
• Ad hoc reporting of metrics
– Subscription metrics like churn, MRR, lifetime value
– Financial metrics
– Customer acquisition metrics

• “Slice and Dice” – along any dimension
• Customizable dashboards, schedule and email reports

• Plus – integrate non Fusebill data sources

7
Easier integration
• Integration Tools
– REST API
– Expanded Webhooks

• New Integrations
– Bi-directional Salesforce integration
– Avalara Tax Lookup

8
Workflow Versatility

Invoice
•Generate
drafts
showing all
charges
•Not
committed

Post
•Locks
invoice
•Updates
ledgers
•Audit trail
for any
changes

Collect
•Processing
controlled
by terms
•Card-onfile invoice
payments
•Pay in
advance

• Automate each step for “lights out” operation
• Customer specific controls – new accounts, large client reviews
• Control: Terms, billing dates, auto-posting, auto-collecting

9
Multi-currency and Multi-Gateway
•

Activate
currencies

•

Plans and
products have
currency
specific pricing

•

Segregated
reporting

•

Gateway
routing:
currency,
geography etc.

10
Live Demonstration

11
What Else is Coming?
• Fusebill plans include:
–
–
–
–
–

Hierarchical billing (aka parent-child billing)
New pricing models for tracking user licenses
Tracking and reporting GL codes
Reseller and channel tracking, access and delegation
Multi-language support

• Rollout through monthly releases in Q1-Q2

12

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Simplicity. Agility. Analytics. – Introducing Fusebill 2014

  • 2. What is Fusebill 2014? • Extensive changes responding to customer and market feedback • Three Themes 1. 2. 3. Simplicity Agility Analytics • Results: – – – – More Flexibility Easier integration Advanced Analytics Vast range of „small‟ improvements 2
  • 3. Today‟s Roadmap • Highlights of Key Changes • Live Demonstration • What‟s next – Timelines – Future roadmap – Next steps 3
  • 4. Key Changes • We‟ve heard three key messages: – Make Fusebill simpler – and more flexible – Be more adaptable – fit more models – Help us understand our business better 4
  • 5. Simplicity • Easier to do simple things – Group components together • Easier to do complex pricing: – Bundle products together – Mandatory and optional products • Automatically pro-rate and align charges • Card on file collections 5
  • 6. Agility – cope with changes • Payment Schedules with collection reminders • Scheduling – Schedule subscriptions: effective dates, billing dates • Review Invoices before posting 6
  • 7. Analytics - Customer Insights • Ad hoc reporting of metrics – Subscription metrics like churn, MRR, lifetime value – Financial metrics – Customer acquisition metrics • “Slice and Dice” – along any dimension • Customizable dashboards, schedule and email reports • Plus – integrate non Fusebill data sources 7
  • 8. Easier integration • Integration Tools – REST API – Expanded Webhooks • New Integrations – Bi-directional Salesforce integration – Avalara Tax Lookup 8
  • 9. Workflow Versatility Invoice •Generate drafts showing all charges •Not committed Post •Locks invoice •Updates ledgers •Audit trail for any changes Collect •Processing controlled by terms •Card-onfile invoice payments •Pay in advance • Automate each step for “lights out” operation • Customer specific controls – new accounts, large client reviews • Control: Terms, billing dates, auto-posting, auto-collecting 9
  • 10. Multi-currency and Multi-Gateway • Activate currencies • Plans and products have currency specific pricing • Segregated reporting • Gateway routing: currency, geography etc. 10
  • 12. What Else is Coming? • Fusebill plans include: – – – – – Hierarchical billing (aka parent-child billing) New pricing models for tracking user licenses Tracking and reporting GL codes Reseller and channel tracking, access and delegation Multi-language support • Rollout through monthly releases in Q1-Q2 12