SlideShare a Scribd company logo
1 of 17
Innovations in Home care: How to learn from mistakes   Fall of the dinosaurs and rise of the mavericks: an analysis by business model logic.   Steven de Waal en Peter van Felius EHMA Annual Conference, 24-26 June 2009
Historical sketch: Mergers and Managerial Centralization ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Our history in this field ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Policy Context: Two steering models in care ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Actual strategic overview (2008/2009) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Our Research Questions ,[object Object],[object Object],[object Object],[object Object]
The 2 models of the 1991-study ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Possible reasons for the lack of diversity in these mergers ,[object Object],[object Object],[object Object],[object Object],[object Object]
Why did the Dinosaurs wither and (some) die? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Fall of the Dinosaurs (2) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Root cause analysis: a cross sectoral viewpoint  ,[object Object],[object Object],[object Object],[object Object],[object Object]
Business model logic: where public value arises ,[object Object],[object Object],[object Object],[object Object],[object Object]
Rise of the mavericks:  Building Blocks of Buurtzorg homecare NEED INDICATION INFORMAL CLIENT NETWORK FORMAL CARE NETWORK CARE (PV/VP/ HV/OB) ADAPTIVE HELP DE- CARING Ms. Jansen Mr. De Vries CONTINUOUS PROCESS :   INTERACTIVE <> RECOMBINE  <> ITERATION  <>  TAILOR MADE ,[object Object],[object Object],[object Object],[object Object]
Business model of Buurtzorg:  Better and cheaper care, optimal public value VALUE PROPOSITION COST STRUCTURE CUSTOMER RELATIONSHIP TARGET CUSTOMER DISTRIBUTION CHANNEL VALUE CONFIGURATION CORE CAPABILITIES PARTNER NETWORK REVENUE STREAMS ,[object Object],[object Object],[object Object],[object Object],Optimal parnering with primary care, general practitioners and health insurers. Back to neighbourhoods and informal networks. Using ICT and 24h telephone service. selfsteering teams of nurses. Optimal backoffice ICT solutions to minimize bureaucacy. Adaptive and ā€˜presencingā€™ help, respecting the lifestyle, lifecourse and context of the client.  Only 8% overhead by using a network approach and modern techniques. Higher productivity, shorter througput-time making it more profitable.  Homecare customers,  need  based indication-proces, not care based. Higher qualified nurses with problemsolving skills. INFRASTRUCTURE CUSTOMER OFFER FINANCE
Conclusions for innovation in health care On a management level: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Conclusions for innovation in health care On a national level: ,[object Object],[object Object],[object Object],[object Object]
About The Public SPACE Foundation The  Public SPACE Foundation is the international knowledge and learning centre for  S trategies for  P ublic  A nd  C ivil  E ntrepreneurs. As an independent, nonpartisan ThinkTank we focus on complex and strategic interactions between government, civil organizations and industry for public purposes. On a non-profit base we develop and provide realistic, tailored innovative strategic solutions to all sectors contributing to the public domain. The results of our work are communicated to public and private decision-makers and to the general public by books, articles, debates, lectures and an interactive website. Public SPACE was founded in 2000 by Steven de Waal and has, in its short existence, built a reputation in developing and communicating leading edge strategies for and between established organizations for public purposes. Our Mission Our mission is to research and design innovative and sustainable strategies for the production of public services and collective goods. We want to contribute to  ā€™Winning strategies for the common good ā€™ characterized by an open non-ideological inquiry, an active international outlook for best practices and an interdisciplinary approach. The ThinkTank Our ThinkTank consists of prominent executives, academics, opinion leaders and decision makers operating in strategic frontiers of public/private corporations. They have backgrounds in all domains of public interest and in a broad range of organizations.

More Related Content

Viewers also liked

SEO para ecommerce
SEO para ecommerceSEO para ecommerce
SEO para ecommerceMiguel Nadal
Ā 
Soy un truhĆ”n, soy un seƱor | Ponencia sobre ReputaciĆ³n Online y SEO por @ake...
Soy un truhĆ”n, soy un seƱor | Ponencia sobre ReputaciĆ³n Online y SEO por @ake...Soy un truhĆ”n, soy un seƱor | Ponencia sobre ReputaciĆ³n Online y SEO por @ake...
Soy un truhĆ”n, soy un seƱor | Ponencia sobre ReputaciĆ³n Online y SEO por @ake...Sergio Simarro
Ā 
Libro Blanco sobre Compra ProgramƔtica y RTB
Libro Blanco sobre Compra ProgramƔtica y RTBLibro Blanco sobre Compra ProgramƔtica y RTB
Libro Blanco sobre Compra ProgramƔtica y RTBDigital Pymes
Ā 
How to Embed PowerPoint Presentation Using Slideshare
How to Embed PowerPoint Presentation Using SlideshareHow to Embed PowerPoint Presentation Using Slideshare
How to Embed PowerPoint Presentation Using SlideshareJoie Ocon
Ā 
How to Become a Thought Leader in Your Niche
How to Become a Thought Leader in Your NicheHow to Become a Thought Leader in Your Niche
How to Become a Thought Leader in Your NicheLeslie Samuel
Ā 

Viewers also liked (6)

SEO para ecommerce
SEO para ecommerceSEO para ecommerce
SEO para ecommerce
Ā 
Soy un truhĆ”n, soy un seƱor | Ponencia sobre ReputaciĆ³n Online y SEO por @ake...
Soy un truhĆ”n, soy un seƱor | Ponencia sobre ReputaciĆ³n Online y SEO por @ake...Soy un truhĆ”n, soy un seƱor | Ponencia sobre ReputaciĆ³n Online y SEO por @ake...
Soy un truhĆ”n, soy un seƱor | Ponencia sobre ReputaciĆ³n Online y SEO por @ake...
Ā 
Libro Blanco sobre Compra ProgramƔtica y RTB
Libro Blanco sobre Compra ProgramƔtica y RTBLibro Blanco sobre Compra ProgramƔtica y RTB
Libro Blanco sobre Compra ProgramƔtica y RTB
Ā 
WPO para WordPress
WPO para WordPressWPO para WordPress
WPO para WordPress
Ā 
How to Embed PowerPoint Presentation Using Slideshare
How to Embed PowerPoint Presentation Using SlideshareHow to Embed PowerPoint Presentation Using Slideshare
How to Embed PowerPoint Presentation Using Slideshare
Ā 
How to Become a Thought Leader in Your Niche
How to Become a Thought Leader in Your NicheHow to Become a Thought Leader in Your Niche
How to Become a Thought Leader in Your Niche
Ā 

Similar to Innovations in Home care: Rise of the mavericks and lessons from organizational failures

Carolyn Tuohy: The institutional entrepeneur ā€“ a new force in health policy
Carolyn Tuohy: The institutional entrepeneur ā€“ a new force in health policy Carolyn Tuohy: The institutional entrepeneur ā€“ a new force in health policy
Carolyn Tuohy: The institutional entrepeneur ā€“ a new force in health policy Nuffield Trust
Ā 
Basics of Social Enterprise
Basics of Social Enterprise Basics of Social Enterprise
Basics of Social Enterprise City Unrulyversity
Ā 
Copy of TEAM 2 - WEEK 7 LC (1).pdf
Copy of TEAM 2 - WEEK 7 LC  (1).pdfCopy of TEAM 2 - WEEK 7 LC  (1).pdf
Copy of TEAM 2 - WEEK 7 LC (1).pdfDineshKumar207274
Ā 
Social Entrepreneurship and its Importance for Successful Nonprofit Practice...
 Social Entrepreneurship and its Importance for Successful Nonprofit Practice... Social Entrepreneurship and its Importance for Successful Nonprofit Practice...
Social Entrepreneurship and its Importance for Successful Nonprofit Practice...AshokaFEC
Ā 
Business Models of Green Care in the Netherlands
Business Models of Green Care in the NetherlandsBusiness Models of Green Care in the Netherlands
Business Models of Green Care in the NetherlandsElisaMendelsohn
Ā 
New Approaches in Public Service Delivery
New Approaches in Public Service DeliveryNew Approaches in Public Service Delivery
New Approaches in Public Service DeliveryJo Balucanag - Bitonio
Ā 
Urbana2011
Urbana2011Urbana2011
Urbana2011Udyogini
Ā 
Week 11: Social Enterprise with Marcus Coetzee
Week 11: Social Enterprise with Marcus CoetzeeWeek 11: Social Enterprise with Marcus Coetzee
Week 11: Social Enterprise with Marcus CoetzeeUCT Upstarts
Ā 
Good governance(roma 2)
Good governance(roma 2)Good governance(roma 2)
Good governance(roma 2)Kamrul Islam
Ā 
Creating Shared Value - the Evolution of Capitalism and Corporate Behaviour
Creating Shared Value - the Evolution of Capitalism and Corporate BehaviourCreating Shared Value - the Evolution of Capitalism and Corporate Behaviour
Creating Shared Value - the Evolution of Capitalism and Corporate BehaviourcommunityUOW
Ā 
Business model development in Social Business
Business model development in Social BusinessBusiness model development in Social Business
Business model development in Social BusinessLinda Kleemann
Ā 
16 co, eimee 10_stepmarketingplan
16 co, eimee 10_stepmarketingplan16 co, eimee 10_stepmarketingplan
16 co, eimee 10_stepmarketingplanEimee Co
Ā 
Chapter 2Blurring SectorsPublic and PrivateOrga.docx
Chapter 2Blurring SectorsPublic and PrivateOrga.docxChapter 2Blurring SectorsPublic and PrivateOrga.docx
Chapter 2Blurring SectorsPublic and PrivateOrga.docxcravennichole326
Ā 
STAKEHOLDER MANAGEMENT IN PROJECTS
STAKEHOLDER MANAGEMENT IN PROJECTSSTAKEHOLDER MANAGEMENT IN PROJECTS
STAKEHOLDER MANAGEMENT IN PROJECTSMuhammadUmerAlvi
Ā 
Creating Value by Doing Good
Creating Value by Doing GoodCreating Value by Doing Good
Creating Value by Doing GoodSamira Khan
Ā 
Meessen universal health coverage
Meessen universal health coverageMeessen universal health coverage
Meessen universal health coverageNewGHPC
Ā 
Paving the road for efficient social finance communities: Tips for turning le...
Paving the road for efficient social finance communities:Tips for turning le...Paving the road for efficient social finance communities:Tips for turning le...
Paving the road for efficient social finance communities: Tips for turning le...OECD CFE
Ā 
Njambre Impact Innovation Factory
Njambre Impact Innovation FactoryNjambre Impact Innovation Factory
Njambre Impact Innovation FactoryPaula Cardenau
Ā 

Similar to Innovations in Home care: Rise of the mavericks and lessons from organizational failures (20)

Carolyn Tuohy: The institutional entrepeneur ā€“ a new force in health policy
Carolyn Tuohy: The institutional entrepeneur ā€“ a new force in health policy Carolyn Tuohy: The institutional entrepeneur ā€“ a new force in health policy
Carolyn Tuohy: The institutional entrepeneur ā€“ a new force in health policy
Ā 
Basics of Social Enterprise
Basics of Social Enterprise Basics of Social Enterprise
Basics of Social Enterprise
Ā 
Copy of TEAM 2 - WEEK 7 LC (1).pdf
Copy of TEAM 2 - WEEK 7 LC  (1).pdfCopy of TEAM 2 - WEEK 7 LC  (1).pdf
Copy of TEAM 2 - WEEK 7 LC (1).pdf
Ā 
Social Innovation and Business Models @ Diffusion Pune 2012
Social Innovation and Business Models @ Diffusion Pune 2012Social Innovation and Business Models @ Diffusion Pune 2012
Social Innovation and Business Models @ Diffusion Pune 2012
Ā 
Social Entrepreneurship and its Importance for Successful Nonprofit Practice...
 Social Entrepreneurship and its Importance for Successful Nonprofit Practice... Social Entrepreneurship and its Importance for Successful Nonprofit Practice...
Social Entrepreneurship and its Importance for Successful Nonprofit Practice...
Ā 
Business Models of Green Care in the Netherlands
Business Models of Green Care in the NetherlandsBusiness Models of Green Care in the Netherlands
Business Models of Green Care in the Netherlands
Ā 
New Approaches in Public Service Delivery
New Approaches in Public Service DeliveryNew Approaches in Public Service Delivery
New Approaches in Public Service Delivery
Ā 
Urbana2011
Urbana2011Urbana2011
Urbana2011
Ā 
Week 11: Social Enterprise with Marcus Coetzee
Week 11: Social Enterprise with Marcus CoetzeeWeek 11: Social Enterprise with Marcus Coetzee
Week 11: Social Enterprise with Marcus Coetzee
Ā 
Good governance(roma 2)
Good governance(roma 2)Good governance(roma 2)
Good governance(roma 2)
Ā 
Creating Shared Value - the Evolution of Capitalism and Corporate Behaviour
Creating Shared Value - the Evolution of Capitalism and Corporate BehaviourCreating Shared Value - the Evolution of Capitalism and Corporate Behaviour
Creating Shared Value - the Evolution of Capitalism and Corporate Behaviour
Ā 
Business model development in Social Business
Business model development in Social BusinessBusiness model development in Social Business
Business model development in Social Business
Ā 
16 co, eimee 10_stepmarketingplan
16 co, eimee 10_stepmarketingplan16 co, eimee 10_stepmarketingplan
16 co, eimee 10_stepmarketingplan
Ā 
The Partner State
The Partner StateThe Partner State
The Partner State
Ā 
Chapter 2Blurring SectorsPublic and PrivateOrga.docx
Chapter 2Blurring SectorsPublic and PrivateOrga.docxChapter 2Blurring SectorsPublic and PrivateOrga.docx
Chapter 2Blurring SectorsPublic and PrivateOrga.docx
Ā 
STAKEHOLDER MANAGEMENT IN PROJECTS
STAKEHOLDER MANAGEMENT IN PROJECTSSTAKEHOLDER MANAGEMENT IN PROJECTS
STAKEHOLDER MANAGEMENT IN PROJECTS
Ā 
Creating Value by Doing Good
Creating Value by Doing GoodCreating Value by Doing Good
Creating Value by Doing Good
Ā 
Meessen universal health coverage
Meessen universal health coverageMeessen universal health coverage
Meessen universal health coverage
Ā 
Paving the road for efficient social finance communities: Tips for turning le...
Paving the road for efficient social finance communities:Tips for turning le...Paving the road for efficient social finance communities:Tips for turning le...
Paving the road for efficient social finance communities: Tips for turning le...
Ā 
Njambre Impact Innovation Factory
Njambre Impact Innovation FactoryNjambre Impact Innovation Factory
Njambre Impact Innovation Factory
Ā 

More from Association of Corporate Governance of Organizations in Education (VTOI)

More from Association of Corporate Governance of Organizations in Education (VTOI) (18)

Building Business febr. 2009
Building Business febr. 2009Building Business febr. 2009
Building Business febr. 2009
Ā 
Essay 'Een land in angst en zonder koers' Juni 2011
Essay 'Een land in angst en zonder koers' Juni 2011Essay 'Een land in angst en zonder koers' Juni 2011
Essay 'Een land in angst en zonder koers' Juni 2011
Ā 
Ondernemerschap in de eerste lijn
Ondernemerschap in de eerste lijnOndernemerschap in de eerste lijn
Ondernemerschap in de eerste lijn
Ā 
Stand van de stadlezing 2009 rene boomkens
Stand van de stadlezing 2009 rene boomkensStand van de stadlezing 2009 rene boomkens
Stand van de stadlezing 2009 rene boomkens
Ā 
Stand van de stadlezing 2010 Ulf Hackauf
Stand van de stadlezing 2010 Ulf HackaufStand van de stadlezing 2010 Ulf Hackauf
Stand van de stadlezing 2010 Ulf Hackauf
Ā 
An exploration of future hospital care in 10 countries
An exploration of future hospital care in 10 countriesAn exploration of future hospital care in 10 countries
An exploration of future hospital care in 10 countries
Ā 
Medisch curatieve zorg in 2010
Medisch curatieve zorg in 2010Medisch curatieve zorg in 2010
Medisch curatieve zorg in 2010
Ā 
Visie op de toekomst van de maatschappelijke onderneming
Visie op de toekomst van de maatschappelijke ondernemingVisie op de toekomst van de maatschappelijke onderneming
Visie op de toekomst van de maatschappelijke onderneming
Ā 
Zijn de Nederlandse ziekenhuizen klaar voor liberalisering?
Zijn de Nederlandse ziekenhuizen klaar voor liberalisering? Zijn de Nederlandse ziekenhuizen klaar voor liberalisering?
Zijn de Nederlandse ziekenhuizen klaar voor liberalisering?
Ā 
Wat is maatschappelijk ondernemen?
Wat is maatschappelijk ondernemen?Wat is maatschappelijk ondernemen?
Wat is maatschappelijk ondernemen?
Ā 
Zijn de Nederlandse ziekenhuizen klaar voor Liberalisering?
Zijn de Nederlandse ziekenhuizen klaar voor Liberalisering?Zijn de Nederlandse ziekenhuizen klaar voor Liberalisering?
Zijn de Nederlandse ziekenhuizen klaar voor Liberalisering?
Ā 
De geest van marktwerking ziekenhuizen
De geest van marktwerking ziekenhuizenDe geest van marktwerking ziekenhuizen
De geest van marktwerking ziekenhuizen
Ā 
Advies auditraad visitatie woningcorporaties
Advies auditraad visitatie woningcorporatiesAdvies auditraad visitatie woningcorporaties
Advies auditraad visitatie woningcorporaties
Ā 
Stand vd stad_-_agnes_verweij
Stand vd stad_-_agnes_verweijStand vd stad_-_agnes_verweij
Stand vd stad_-_agnes_verweij
Ā 
Recensie 'Naar een intelligente en verbonden overheid'
Recensie 'Naar een intelligente en verbonden overheid'Recensie 'Naar een intelligente en verbonden overheid'
Recensie 'Naar een intelligente en verbonden overheid'
Ā 
Zorg voor een gezond leven
Zorg voor een gezond levenZorg voor een gezond leven
Zorg voor een gezond leven
Ā 
Manifest public space
Manifest public spaceManifest public space
Manifest public space
Ā 
Jeugdgezondheidszorg: zijn we op de goede weg?
Jeugdgezondheidszorg: zijn we op de goede weg?Jeugdgezondheidszorg: zijn we op de goede weg?
Jeugdgezondheidszorg: zijn we op de goede weg?
Ā 

Recently uploaded

Call Girl Bangalore Nandini 7001305949 Independent Escort Service Bangalore
Call Girl Bangalore Nandini 7001305949 Independent Escort Service BangaloreCall Girl Bangalore Nandini 7001305949 Independent Escort Service Bangalore
Call Girl Bangalore Nandini 7001305949 Independent Escort Service Bangalorenarwatsonia7
Ā 
Call Girls Jp Nagar Just Call 7001305949 Top Class Call Girl Service Available
Call Girls Jp Nagar Just Call 7001305949 Top Class Call Girl Service AvailableCall Girls Jp Nagar Just Call 7001305949 Top Class Call Girl Service Available
Call Girls Jp Nagar Just Call 7001305949 Top Class Call Girl Service Availablenarwatsonia7
Ā 
Call Girls In Andheri East Call 9920874524 Book Hot And Sexy Girls
Call Girls In Andheri East Call 9920874524 Book Hot And Sexy GirlsCall Girls In Andheri East Call 9920874524 Book Hot And Sexy Girls
Call Girls In Andheri East Call 9920874524 Book Hot And Sexy Girlsnehamumbai
Ā 
call girls in munirka DELHI šŸ” >ą¼’9540349809 šŸ” genuine Escort Service šŸ”āœ”ļøāœ”ļø
call girls in munirka  DELHI šŸ” >ą¼’9540349809 šŸ” genuine Escort Service šŸ”āœ”ļøāœ”ļøcall girls in munirka  DELHI šŸ” >ą¼’9540349809 šŸ” genuine Escort Service šŸ”āœ”ļøāœ”ļø
call girls in munirka DELHI šŸ” >ą¼’9540349809 šŸ” genuine Escort Service šŸ”āœ”ļøāœ”ļøsaminamagar
Ā 
Low Rate Call Girls Pune Esha 9907093804 Short 1500 Night 6000 Best call girl...
Low Rate Call Girls Pune Esha 9907093804 Short 1500 Night 6000 Best call girl...Low Rate Call Girls Pune Esha 9907093804 Short 1500 Night 6000 Best call girl...
Low Rate Call Girls Pune Esha 9907093804 Short 1500 Night 6000 Best call girl...Miss joya
Ā 
Russian Call Girls Chickpet - 7001305949 Booking and charges genuine rate for...
Russian Call Girls Chickpet - 7001305949 Booking and charges genuine rate for...Russian Call Girls Chickpet - 7001305949 Booking and charges genuine rate for...
Russian Call Girls Chickpet - 7001305949 Booking and charges genuine rate for...narwatsonia7
Ā 
Call Girls Hosur Just Call 7001305949 Top Class Call Girl Service Available
Call Girls Hosur Just Call 7001305949 Top Class Call Girl Service AvailableCall Girls Hosur Just Call 7001305949 Top Class Call Girl Service Available
Call Girls Hosur Just Call 7001305949 Top Class Call Girl Service Availablenarwatsonia7
Ā 
Call Girls Electronic City Just Call 7001305949 Top Class Call Girl Service A...
Call Girls Electronic City Just Call 7001305949 Top Class Call Girl Service A...Call Girls Electronic City Just Call 7001305949 Top Class Call Girl Service A...
Call Girls Electronic City Just Call 7001305949 Top Class Call Girl Service A...narwatsonia7
Ā 
Call Girls Service In Shyam Nagar Whatsapp 8445551418 Independent Escort Service
Call Girls Service In Shyam Nagar Whatsapp 8445551418 Independent Escort ServiceCall Girls Service In Shyam Nagar Whatsapp 8445551418 Independent Escort Service
Call Girls Service In Shyam Nagar Whatsapp 8445551418 Independent Escort Serviceparulsinha
Ā 
VIP Call Girls Mumbai Arpita 9910780858 Independent Escort Service Mumbai
VIP Call Girls Mumbai Arpita 9910780858 Independent Escort Service MumbaiVIP Call Girls Mumbai Arpita 9910780858 Independent Escort Service Mumbai
VIP Call Girls Mumbai Arpita 9910780858 Independent Escort Service Mumbaisonalikaur4
Ā 
97111 47426 Call Girls In Delhi MUNIRKAA
97111 47426 Call Girls In Delhi MUNIRKAA97111 47426 Call Girls In Delhi MUNIRKAA
97111 47426 Call Girls In Delhi MUNIRKAAjennyeacort
Ā 
Asthma Review - GINA guidelines summary 2024
Asthma Review - GINA guidelines summary 2024Asthma Review - GINA guidelines summary 2024
Asthma Review - GINA guidelines summary 2024Gabriel Guevara MD
Ā 
Call Girl Lucknow Mallika 7001305949 Independent Escort Service Lucknow
Call Girl Lucknow Mallika 7001305949 Independent Escort Service LucknowCall Girl Lucknow Mallika 7001305949 Independent Escort Service Lucknow
Call Girl Lucknow Mallika 7001305949 Independent Escort Service Lucknownarwatsonia7
Ā 
Ahmedabad Call Girls CG Road šŸ”9907093804 Short 1500 šŸ’‹ Night 6000
Ahmedabad Call Girls CG Road šŸ”9907093804  Short 1500  šŸ’‹ Night 6000Ahmedabad Call Girls CG Road šŸ”9907093804  Short 1500  šŸ’‹ Night 6000
Ahmedabad Call Girls CG Road šŸ”9907093804 Short 1500 šŸ’‹ Night 6000aliya bhat
Ā 
call girls in Connaught Place DELHI šŸ” >ą¼’9540349809 šŸ” genuine Escort Service ...
call girls in Connaught Place  DELHI šŸ” >ą¼’9540349809 šŸ” genuine Escort Service ...call girls in Connaught Place  DELHI šŸ” >ą¼’9540349809 šŸ” genuine Escort Service ...
call girls in Connaught Place DELHI šŸ” >ą¼’9540349809 šŸ” genuine Escort Service ...saminamagar
Ā 
Russian Call Girls in Pune Riya 9907093804 Short 1500 Night 6000 Best call gi...
Russian Call Girls in Pune Riya 9907093804 Short 1500 Night 6000 Best call gi...Russian Call Girls in Pune Riya 9907093804 Short 1500 Night 6000 Best call gi...
Russian Call Girls in Pune Riya 9907093804 Short 1500 Night 6000 Best call gi...Miss joya
Ā 
College Call Girls Pune Mira 9907093804 Short 1500 Night 6000 Best call girls...
College Call Girls Pune Mira 9907093804 Short 1500 Night 6000 Best call girls...College Call Girls Pune Mira 9907093804 Short 1500 Night 6000 Best call girls...
College Call Girls Pune Mira 9907093804 Short 1500 Night 6000 Best call girls...Miss joya
Ā 
Call Girls Service Nandiambakkam | 7001305949 At Low Cost Cash Payment Booking
Call Girls Service Nandiambakkam | 7001305949 At Low Cost Cash Payment BookingCall Girls Service Nandiambakkam | 7001305949 At Low Cost Cash Payment Booking
Call Girls Service Nandiambakkam | 7001305949 At Low Cost Cash Payment BookingNehru place Escorts
Ā 
Call Girls Frazer Town Just Call 7001305949 Top Class Call Girl Service Avail...
Call Girls Frazer Town Just Call 7001305949 Top Class Call Girl Service Avail...Call Girls Frazer Town Just Call 7001305949 Top Class Call Girl Service Avail...
Call Girls Frazer Town Just Call 7001305949 Top Class Call Girl Service Avail...narwatsonia7
Ā 

Recently uploaded (20)

Call Girl Bangalore Nandini 7001305949 Independent Escort Service Bangalore
Call Girl Bangalore Nandini 7001305949 Independent Escort Service BangaloreCall Girl Bangalore Nandini 7001305949 Independent Escort Service Bangalore
Call Girl Bangalore Nandini 7001305949 Independent Escort Service Bangalore
Ā 
Call Girls Jp Nagar Just Call 7001305949 Top Class Call Girl Service Available
Call Girls Jp Nagar Just Call 7001305949 Top Class Call Girl Service AvailableCall Girls Jp Nagar Just Call 7001305949 Top Class Call Girl Service Available
Call Girls Jp Nagar Just Call 7001305949 Top Class Call Girl Service Available
Ā 
Call Girls In Andheri East Call 9920874524 Book Hot And Sexy Girls
Call Girls In Andheri East Call 9920874524 Book Hot And Sexy GirlsCall Girls In Andheri East Call 9920874524 Book Hot And Sexy Girls
Call Girls In Andheri East Call 9920874524 Book Hot And Sexy Girls
Ā 
call girls in munirka DELHI šŸ” >ą¼’9540349809 šŸ” genuine Escort Service šŸ”āœ”ļøāœ”ļø
call girls in munirka  DELHI šŸ” >ą¼’9540349809 šŸ” genuine Escort Service šŸ”āœ”ļøāœ”ļøcall girls in munirka  DELHI šŸ” >ą¼’9540349809 šŸ” genuine Escort Service šŸ”āœ”ļøāœ”ļø
call girls in munirka DELHI šŸ” >ą¼’9540349809 šŸ” genuine Escort Service šŸ”āœ”ļøāœ”ļø
Ā 
Low Rate Call Girls Pune Esha 9907093804 Short 1500 Night 6000 Best call girl...
Low Rate Call Girls Pune Esha 9907093804 Short 1500 Night 6000 Best call girl...Low Rate Call Girls Pune Esha 9907093804 Short 1500 Night 6000 Best call girl...
Low Rate Call Girls Pune Esha 9907093804 Short 1500 Night 6000 Best call girl...
Ā 
Russian Call Girls Chickpet - 7001305949 Booking and charges genuine rate for...
Russian Call Girls Chickpet - 7001305949 Booking and charges genuine rate for...Russian Call Girls Chickpet - 7001305949 Booking and charges genuine rate for...
Russian Call Girls Chickpet - 7001305949 Booking and charges genuine rate for...
Ā 
Call Girls Hosur Just Call 7001305949 Top Class Call Girl Service Available
Call Girls Hosur Just Call 7001305949 Top Class Call Girl Service AvailableCall Girls Hosur Just Call 7001305949 Top Class Call Girl Service Available
Call Girls Hosur Just Call 7001305949 Top Class Call Girl Service Available
Ā 
Call Girls Electronic City Just Call 7001305949 Top Class Call Girl Service A...
Call Girls Electronic City Just Call 7001305949 Top Class Call Girl Service A...Call Girls Electronic City Just Call 7001305949 Top Class Call Girl Service A...
Call Girls Electronic City Just Call 7001305949 Top Class Call Girl Service A...
Ā 
Call Girls Service In Shyam Nagar Whatsapp 8445551418 Independent Escort Service
Call Girls Service In Shyam Nagar Whatsapp 8445551418 Independent Escort ServiceCall Girls Service In Shyam Nagar Whatsapp 8445551418 Independent Escort Service
Call Girls Service In Shyam Nagar Whatsapp 8445551418 Independent Escort Service
Ā 
VIP Call Girls Mumbai Arpita 9910780858 Independent Escort Service Mumbai
VIP Call Girls Mumbai Arpita 9910780858 Independent Escort Service MumbaiVIP Call Girls Mumbai Arpita 9910780858 Independent Escort Service Mumbai
VIP Call Girls Mumbai Arpita 9910780858 Independent Escort Service Mumbai
Ā 
97111 47426 Call Girls In Delhi MUNIRKAA
97111 47426 Call Girls In Delhi MUNIRKAA97111 47426 Call Girls In Delhi MUNIRKAA
97111 47426 Call Girls In Delhi MUNIRKAA
Ā 
Asthma Review - GINA guidelines summary 2024
Asthma Review - GINA guidelines summary 2024Asthma Review - GINA guidelines summary 2024
Asthma Review - GINA guidelines summary 2024
Ā 
Call Girl Lucknow Mallika 7001305949 Independent Escort Service Lucknow
Call Girl Lucknow Mallika 7001305949 Independent Escort Service LucknowCall Girl Lucknow Mallika 7001305949 Independent Escort Service Lucknow
Call Girl Lucknow Mallika 7001305949 Independent Escort Service Lucknow
Ā 
Ahmedabad Call Girls CG Road šŸ”9907093804 Short 1500 šŸ’‹ Night 6000
Ahmedabad Call Girls CG Road šŸ”9907093804  Short 1500  šŸ’‹ Night 6000Ahmedabad Call Girls CG Road šŸ”9907093804  Short 1500  šŸ’‹ Night 6000
Ahmedabad Call Girls CG Road šŸ”9907093804 Short 1500 šŸ’‹ Night 6000
Ā 
call girls in Connaught Place DELHI šŸ” >ą¼’9540349809 šŸ” genuine Escort Service ...
call girls in Connaught Place  DELHI šŸ” >ą¼’9540349809 šŸ” genuine Escort Service ...call girls in Connaught Place  DELHI šŸ” >ą¼’9540349809 šŸ” genuine Escort Service ...
call girls in Connaught Place DELHI šŸ” >ą¼’9540349809 šŸ” genuine Escort Service ...
Ā 
Russian Call Girls in Pune Riya 9907093804 Short 1500 Night 6000 Best call gi...
Russian Call Girls in Pune Riya 9907093804 Short 1500 Night 6000 Best call gi...Russian Call Girls in Pune Riya 9907093804 Short 1500 Night 6000 Best call gi...
Russian Call Girls in Pune Riya 9907093804 Short 1500 Night 6000 Best call gi...
Ā 
sauth delhi call girls in Bhajanpura šŸ” 9953056974 šŸ” escort Service
sauth delhi call girls in Bhajanpura šŸ” 9953056974 šŸ” escort Servicesauth delhi call girls in Bhajanpura šŸ” 9953056974 šŸ” escort Service
sauth delhi call girls in Bhajanpura šŸ” 9953056974 šŸ” escort Service
Ā 
College Call Girls Pune Mira 9907093804 Short 1500 Night 6000 Best call girls...
College Call Girls Pune Mira 9907093804 Short 1500 Night 6000 Best call girls...College Call Girls Pune Mira 9907093804 Short 1500 Night 6000 Best call girls...
College Call Girls Pune Mira 9907093804 Short 1500 Night 6000 Best call girls...
Ā 
Call Girls Service Nandiambakkam | 7001305949 At Low Cost Cash Payment Booking
Call Girls Service Nandiambakkam | 7001305949 At Low Cost Cash Payment BookingCall Girls Service Nandiambakkam | 7001305949 At Low Cost Cash Payment Booking
Call Girls Service Nandiambakkam | 7001305949 At Low Cost Cash Payment Booking
Ā 
Call Girls Frazer Town Just Call 7001305949 Top Class Call Girl Service Avail...
Call Girls Frazer Town Just Call 7001305949 Top Class Call Girl Service Avail...Call Girls Frazer Town Just Call 7001305949 Top Class Call Girl Service Avail...
Call Girls Frazer Town Just Call 7001305949 Top Class Call Girl Service Avail...
Ā 

Innovations in Home care: Rise of the mavericks and lessons from organizational failures

  • 1. Innovations in Home care: How to learn from mistakes Fall of the dinosaurs and rise of the mavericks: an analysis by business model logic. Steven de Waal en Peter van Felius EHMA Annual Conference, 24-26 June 2009
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17. About The Public SPACE Foundation The Public SPACE Foundation is the international knowledge and learning centre for S trategies for P ublic A nd C ivil E ntrepreneurs. As an independent, nonpartisan ThinkTank we focus on complex and strategic interactions between government, civil organizations and industry for public purposes. On a non-profit base we develop and provide realistic, tailored innovative strategic solutions to all sectors contributing to the public domain. The results of our work are communicated to public and private decision-makers and to the general public by books, articles, debates, lectures and an interactive website. Public SPACE was founded in 2000 by Steven de Waal and has, in its short existence, built a reputation in developing and communicating leading edge strategies for and between established organizations for public purposes. Our Mission Our mission is to research and design innovative and sustainable strategies for the production of public services and collective goods. We want to contribute to ā€™Winning strategies for the common good ā€™ characterized by an open non-ideological inquiry, an active international outlook for best practices and an interdisciplinary approach. The ThinkTank Our ThinkTank consists of prominent executives, academics, opinion leaders and decision makers operating in strategic frontiers of public/private corporations. They have backgrounds in all domains of public interest and in a broad range of organizations.

Editor's Notes

  1. Op slide 2 staan notities over hoe je deze template kunt toepassen op bestaande presentaties. De input area van de beam kan zodanig aangepast worden dat het aansluit bij de inhoud van de presentatie. De input area is een AutoShape met een picture fill. Om dit aan te passen, dien je de afbeelding die je wilt gebruiken (bij voorkeur .jpg of .png formaat) opgeslagen te hebben op een plek waar je toegang tot hebt. De ratio dient wel 1:1 te blijven om te verzekeren dat het niet zal vervormen, Toegestane afbeeldingen om in te voegen in de input area van de beam zijn de 3 goedgekeurde figuren (strepen), en zwart-wit fotoā€™s of illustraties die de richtlijnen gevolgd hebben zoals op de Branding Zone vermeld staan. Gekleurde afbeeldingen mogen hier nooit ingevoegd worden. De End slide is een duplicaat van de Master slide. Als je een figuur op de Titel slide hebt gebruikt, dien je datzelfde figuur te gebruiken voor de End slide. Als je een plaatje op de Titel slide hebt gebruikt, dien je datzelfde plaatje of een gelijkend plaatje te gebruiken voor de End slide. Het invoegen in de input area van de beam, doe je als volgt: Klik op View vanuit het menu en selecteer Master &gt;Slide Master Klik met je rechtermuis op de input area en selecteer Format AutoShape Vanuit het Fill gedeelte, in de Color and Lines tab, klik op het drop-down pijltje naast Color en klik op Fill Effects Vanuit de Picture tab, klik op Select Picture . Navigeer naar de folder waar jouw plaatje is opgeslagen. Selecteer het bestand, klik op Insert en zet een vinkje bij Lock picture aspect ratio . Klik op OK . Klik op de button Preview om te zien hoe het eruit zal komen te zien. Als je tevreden bent, klik je op OK om verder te gaan. Zo niet, herhaal dan bovenstaande stappen totdat je wel tevreden bent. Om de Master View te verlaten, klik je in het menu op View &gt; Normal . De aanpassing zal nu te zien zijn in de input area van de beam op de Titel slide.
  2. Pagina 25 januari 2011