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TRANSFORM
WITH LES MILLS
3




ENVIRONMENTS
CREATE POWERFUL FITNESS


What makes truly successful clubs truly successful? Wildly popular instructors? Sparkling
restrooms? A kick-ass timetable? Sure, those things are a big part of that. But there’s
something else at work there too. Something that elevates the entire experience to the      As Phillip Mills, club owner and originator of the group fitness phenomenon says:
next level. Their environment.                                                              ‘people regularly rate appearance and atmosphere among the most critical factors
                                                                                            determining their decision when choosing a club, and yet as an industry we have a
                                                                                            dangerous tendency to prioritize equipment over environment. If we want our industry to
                                                                                            stay relevant we must give them something worth leaving home for.’
5




                                                                            MEMBERS TO ACHIEVE MORE

“I’ve unearthed some previously unknown inner physical and mental
strength and am able to do things I never dreamed I could do at 44
years old. I feel like I can do anything.” Linda, LES MILLS™ participant.
7




INSPIRE



          AMONG YOUR MEMBERS
                 “I feel great just walking in here. It’s like the building is feeding me energy…
                 some days, I don’t want to go home.” Brian, LES MILLS™ participant.
9




ENGINEER A HIGH-PERFORMING



               Club environments have huge yet subtle effects on the people in them. The good ones
               uplift, inspire and motivate. The average ones inspire indifference. And the bad ones
               simply reinforce member dissatisfaction. What sort of impact do you want your club
               to have?
11




STIMULATING. POWERFUL.

INVITING
Get it right and you’ve got a space that people actively want to inhabit,
that enhances their entire workout experience – and rewards them for
walking through the door in the first place.




• High-impact sails, decals and posters passively add an exciting, experiential dimension to workouts
• Create a clear, point of difference against the club down the road
• Quickly, easily achieve huge results within your existing space
• Instantly create an aspirational, inviting club ‘personality’ for new ventures – or dramatically reinvigorate existing club spaces
FABIANO DESIGNS   13




FABIANO DESIGNS
                                                                                                                           There are five key elements that combine to create a complete club experience:

THE MAKING OF AN                                                                                                                                                                                    1        AWAKEN – THE ENTRY EXPERIENCE.
                                                                                                                                                                                                              The arrival should awaken the senses. Lighting, colors, space proportions, smell
                                                                                                                                                                                                               and sound are critical aspects of the initial entry experience. Don’t just sell to
                                                                                                                                                                                                                prospective members,seduce them to join.




                                 CLUB ENVIRONMENT
When designing a club, we can choose to simply provide a place to work out. Or we
can create a place that is firmly part of our members’ lives: beautiful, inspiring and
worthy of their loyalty. It isn’t just about arranging rooms and placing the equipment,
it’s about creating the experience – perhaps the most powerful way of differentiating
your club from the others in your area.
                                                                                                                                             2        INSPIRE – CREATE A POWERFUL JOURNEY.
                                                                                                                                          If your members aren’t feeling part of the activities, are not engaged by your
                                           By Rudy Fabiano                                                                                  programming, don’t feel inspired to move, they won’t be members for long.
                                           AIA registered Architect, Interior Designer and president of Fabiano Designs.
FABIANO DESIGNS   15




                                                              3        ENERGIZE – CAPITALIZE ON THE CLUB’S ENERGY.                                                                                        5     RELAX – INSPIRE MEMBERS TO STAY FOR LONGER.
                                                                                                                                                                                                                 Are there opportunities to relax and reflect in your club? Lounge areas strategically
                                                                         Excite members during their workouts. The care of the design given to lobbies should extend
                                                                          to the workout floor and certainly the group exercise studios. Lighting and colors are even                                              placed through the clubs add an important balance to the energy and hard work.
                                                                           more important here. Studios should be treated as special, and reflect the energy and                                                    What about a room with a view?
                                                                            experiences they provide. Aim to create yoga temples, dance halls, and movement studios.




                                                                                                                                                                       Members that play together, stay together.


           4        REJUVENATE – REWARD AND REJUVENATE
                                MEMBERS POST-WORK-OUT.
                                                                                                                                                                       In our research on how architecture can affect retention levels, we found that member interaction is considered
                                                                                                                                                                       highly important when members reconsider their membership. Quite simply, when they make friends in your club,
                                                                                                                                                                       they have a stronger tendency to stay, rather than breaking those bonds.

  The overall post workout rituals, the locker rooms, the showers, the steam rooms,                                                                                    Designing with this in mind, you can use areas that can promote and accommodate these interactions that make
the shave, are important elements of the workout and promote joy and feeling good.
                                                                                                                                                                       people feel at home – and keen to spend time in your club.
                     This experience, when positive, can be a powerful retention tool.
CLUB DECOR SYSTEMS   17




HOW
POWERFUL
DO YOU WANT YOUR
CLUB EXPERIENCE TO BE?
Bold, challenging and dynamic? Colourful and fun?
Somewhere in between? The beauty of the Les Mills club décor system is
that you can engineer an in-club experience that fits your club’s unique look
and feel, workout intensities, interior layout and membership profile.
Choose elements from one of the two décor systems in the following pages
– and make the décor as powerful or subtle as you choose.
HEROES DECOR SYSTEM   19




BE

BOLD,
DYNAMIC
AND ASPIRATIONAL
The ‘Heroes’ décor system features bold, dynamic
and highly aspirational imagery – combined with
motivational headlines.
Each element is designed to create huge impact and help
motivate your members to do more, achieve more – and
spend longer inside your club.
HEROES DECOR SYSTEM   21




EXTERIORS
The entry experience: what you do outside your club is just as important as what you do inside.
Maybe even more so. Because this is where your members’ (and potential members’) experience
of your club begins.
Think of this exterior signage as a clear statement of what’s in store for people entering your club,
what your club stands for – and how it differs from the club across the street.
HEROES DECOR SYSTEM   23




                                                   RECEPTION
                                                   Energise and inspire: here’s where members sense your club’s energy for the first time –
                                                   and their hearts start pumping in anticipation. Dynamic, colourful and motivational imagery
                                                   located at this point heightens their senses and drives them forward.




ENTRANCE
The journey begins: high impact decor
gets members hyped before their workout.
And excites potential members about the
possiblities of what lies beyond the front door.
HEROES DECOR SYSTEM   25




                                                                                     RPM STUDIOS
                                                                                                   Drive them to their endorphin high: the music’s pumping,
                                                                                                   the instructor’s getting everyone in the zone – and there’s
                                                                                                   kick-ass imagery on the walls to help keep them there.




GROUP FITNESS STUDIOS
Seal the deal: your members’ workout experience is in full swing, so keep them
motivated and remind them just how good a workout they’re getting with large-scale
décor elements that provides the ultimate in inspirational backdrops.
HEROES DECOR SYSTEM   27




                                                                                          WEIGHTS
                                                                                          Keep those energy levels up: there mightn’t be instructors or dynamic
                                                                                          movement to inspire them to give it all they’ve got, but there’s sure as hell
                                                                                          some heavy duty motivation pouring off the walls.




CARDIO   Keep em’ pumping: their muscles might be screaming - but there’s bold and
         motivating imagery all around them, inspiring them to give it all they’ve got.
HEROES DECOR SYSTEM   29




LOCKER ROOM
Turn it up – then cool it down: why shouldn’t the locker rooms be as
motivating and inspiring as the rest of your club? Get members in the zone
before they work out – and remind them just how good it was right after.



                                                                             CHOOSE BOLD,

                                                                             DYNAMIC AND CHALLENGING
GRAPHIC OVERVIEW   31




TYPICAL DISPLAY OPTIONS                                                           DÉCOR FORMATS
                  Size graphics to suit site. Use horizontal, vertical, square
                  or rectangular formats.
                  Exterior and interior best suited to print on PVC in frame.


                                                                                      A2         A0   SQUARE   VERTICAL   HORIZONTAL   FLOOR STICKERS
                       Swap out posters within interior spaces and size
                       graphics to suit site.
                       Use horizontal, vertical, square or rectangular formats.
                                                                                       POSTERS
                       Interior posters should be printed or laminated on
                       rigid substrate or backlit.




                             Utilise floor stickers and print on robust
                             adhesive film applied to the floor surface.



                                   Size graphics to suit site.
                                   Use horizontal or vertical formats.
33



                                                                                                                                                   POSTERS WITH HERO IMAGE/HEADLINE/GENERIC LOGO




                                                                                       HEROES
                                                                                       DÉCOR ELEMENTS                                                 DECOR HEROES P01               DECOR HEROES P02               DECOR HEROES P03               DECOR HEROES P04




                                                                                  HORIZONTAL WITH HERO IMAGE/TAGLINE/GENERIC LOGO
                                                                                                                                                      DECOR HEROES P05               DECOR HEROES P06               DECOR HEROES P07               DECOR HEROES P08




                                                                                                                                                            POSTERS WITH HERO IMAGE/HEADLINE/PROGRAM LOGO
                                                                                             DECOR HEROES H01                   DECOR HEROES H02




                                                                                             DECOR HEROES H03                   DECOR HEROES H04




READY TO TRANSFORM?                                                                                                                                               DECOR HEROES P09               DECOR HEROES P10               DECOR HEROES P11               DECOR HEROES P12

1. Make a note of the code numbers of the items you’d like in your club.
2. Visit lesmills.com/décor (contact your Les Mills agent if don’t already have              DECOR HEROES H05                   DECOR HEROES H06




  a username and password set up.)
3. Select and then download the file to your computer.
4. Discuss your exact requirements (size, specification) with your printer and                DECOR HEROES H07                   DECOR HEROES H08




  re-size the image if necessary, before getting them printed for your space.                                                                                     DECOR HEROES P13               DECOR HEROES P14               DECOR HEROES P15               DECOR HEROES P16
35



HORIZONTAL WITH HERO IMAGE/HEADLINE/PROGRAM LOGO                                   VERTICAL WITH HERO IMAGE/GENERIC LOGO                                             VERTICAL WITH HERO IMAGE/HEADLINE/PROGRAM LOGO                                                                SQUARE WITH HERO IMAGE/GENERIC LOGO




           DECOR HEROES H09                 DECOR HEROES H10




                                                                                                                                                                                                                                                                                           DECOR HEROES S01                DECOR HEROES S02   DECOR HEROES S03                 DECOR HEROES S04



                                                                                   DECOR HEROES V01     DECOR HEROES V02     DECOR HEROES V03     DECOR HEROES V04    DECOR HEROES V17   DECOR HEROES V18    DECOR HEROES V19     DECOR HEROES V20


           DECOR HEROES H11                 DECOR HEROES H12




                                                                                                                                                                                                                                                                                           DECOR HEROES S05                DECOR HEROES S06   DECOR HEROES S07                 DECOR HEROES S08
           DECOR HEROES H13                 DECOR HEROES H14




                                                                                   DECOR HEROES V05     DECOR HEROES V06     DECOR HEROES V07     DECOR HEROES V08
                                                                                                                                                                                                                                                     VERTICAL WITH HERO IMAGE/GENERIC LOGO                                                       VERTICAL WITH HERO IMAGE/GENERIC LOGO
                                                                                                                                                                      DECOR HEROES V21   DECOR HEROES V22    DECOR HEROES V23     DECOR HEROES V24




           DECOR HEROES H15                 DECOR HEROES H16

                                                               VERTICAL WITH HERO IMAGE/HEADLINE/GENERIC LOGO                                                        VERTICAL WITH GENERIC HEADLINE/GENERIC LOGO

HORIZONTAL WITH HERO IMAGE/HEADLINE/GENERIC LOGO



                                                                                                                                                                                                                                                     DECOR HEROES V30   DECOR HEROES V31   DECOR HEROES V32   DECOR HEROES V33                    DECOR HEROES V38   DECOR HEROES V39   DECOR HEROES V40   DECOR HEROES V41
           DECOR HEROES H17                 DECOR HEROES H18



                                                                DECOR HEROES V09     DECOR HEROES V10     DECOR HEROES V11     DECOR HEROES V12                       DECOR HEROES V25    DECOR HEROES V26     DECOR HEROES V27




           DECOR HEROES H19                 DECOR HEROES H20




           DECOR HEROES H21                                                                                                                                           DECOR HEROES V28    DECOR HEROES V29
                                                                DECOR HEROES V13     DECOR HEROES V14     DECOR HEROES V15     DECOR HEROES V16
                                                                                                                                                                                                                                                     DECOR HEROES V34   DECOR HEROES V35   DECOR HEROES V36   DECOR HEROES V37                    DECOR HEROES V42   DECOR HEROES V43   DECOR HEROES V44   DECOR HEROES V45
HEROES DECOR SYSTEM   37



SQUARE WITH HERO IMAGE/HEADLINE/GENERIC LOGO                                   FLOOR STICKERS WITH GENERIC LOGO




   DECOR HEROES S09   DECOR HEROES S10   DECOR HEROES S11   DECOR HEROES S12




   DECOR HEROES S13   DECOR HEROES S14   DECOR HEROES S15   DECOR HEROES S16        DECOR HEROES F01   DECOR HEROES F02   DECOR HEROES F03




SQUARE WITH HERO IMAGE/HEADLINE/GENERIC LOGO




   DECOR HEROES S17   DECOR HEROES S18   DECOR HEROES S19   DECOR HEROES S20




   DECOR HEROES S21   DECOR HEROES S22   DECOR HEROES S23   DECOR HEROES S24
BENEFITS DECOR SYSTEM   39




ADD A WHOLE NEW
DIMENSION TO FITNESS.                            FUN.
       The ‘Benefits’ décor system gives clubs a slightly softer
       alternative to the bolder, more dynamic ‘Heroes’ system
       you’ve just seen.
       Here, the focus is on combining fitness with fun, connecting with
       fellow members and simply enjoying the overall fitness experience.
       Available in male or female-focused versions, each item is
       designed to heighten the in-club experience and encourage your
       members to do more, achieve more – and spend longer inside
       your club.
BENEFITS DECOR SYSTEM   41




EXTERIORS
The entry experience: once again, what you do outside your club is just as important
as what you do inside. Because this is where your members’ (and potential members’)
experience of your club first begins.
Captivating exterior signage delivers an enticing snapshot of what your club has to offer.
Better yet, it creates a clear point of difference from your competitor across the street.
BENEFITS DECOR SYSTEM   43




                                                                                                     RECEPTION
                                                                                                     Energise and inspire: here’s where members really start
                                                                                                     to experience your club’s energy. So inspire and reassure
                                                                                                     them - and then drive them deeper inside your club with
                                                                                                     images and messages like these.




ENTRANCE
The journey begins: your member (or potential member) has taken their first steps inside your club.
So draw them further inside with inviting and inspiring imagery.
BENEFITS DECOR SYSTEM   45




                                                                                                                                                RPM STUDIO
                                                                                                                                                Drive them to their endorphin high: imagine the music’s pumping, the instructor’s taking the entire class on the
                                                                                                                                                calorie-destroying ride of their lives… now imagine this imagery not just completing but enhancing this experience.




GROUP FITNESS STUDIO
Seal the deal: your members’ workout is in full swing. Their focus will be on your instructor, but the crucial class start and end points are
where you can not only psych them up for their workout, but also subtly reinforce the fun, social aspects of what they’re experiencing.
BENEFITS DECOR SYSTEM   47




                                                                                      WEIGHTS
                                                                                      Keep those energy levels up: there mightn’t be
                                                                                      instructors in this particular space. But who needs them
                                                                                      when there’s motivation and inspiration like this?




CARDIO
The deeper you dig, the higher the high: surrounded by bold and motivating imagery,
inspires them to give it all they’ve got.
BENEFITS DECOR SYSTEM   49




                                                                                                  CHOOSE FUN, EXCITING
                                                                                                  AND MOTIVATIONAL

LOCKER ROOM
Turn it up – then cool it down: with images like this, even the most functional locker room can
become a key part of the workout experience – and not just the dead zone at either end of it
BENEFITS DECOR SYSTEM   51




                                                                                                                                                                        POSTERS WITH FEMALE HERO IMAGE/HEADLINE/PROGRAM LOGO



                                                                                          BENEFITS
                                                                                          DÉCOR ELEMENTS                                                                  DECOR BENEFITS P09    DECOR BENEFITS P10      DECOR BENEFITS P11    DECOR BENEFITS P12




                                                                                  POSTER WITH FEMALE HERO IMAGE/TAGLINE/GENERIC LOGO



                                                                                                                                                                          DECOR BENEFITS P13    DECOR BENEFITS P14      DECOR BENEFITS P15    DECOR BENEFITS P16




                                                                                                                                                                        POSTERS WITH MALE HERO IMAGE/HEADLINE/PROGRAM LOGO
                                                                                    DECOR BENEFITS P01   DECOR BENEFITS P02   DECOR BENEFITS P03   DECOR BENEFITS P04




READY TO TRANSFORM?
1. Make a note of the code numbers of the items you’d like in your club.                                                                                                  DECOR BENEFITS P17   DECOR BENEFITS P18    DECOR BENEFITS P19       DECOR BENEFITS P20



                                                                                    DECOR BENEFITS P05   DECOR BENEFITS P06   DECOR BENEFITS P07   DECOR BENEFITS P08

2. Visit lesmills.com/décor (contact your Les Mills agent if don’t already have
  a username and password set up.)
3. Select and then download the file to your computer.
4. Discuss your exact requirements (size, specification) with your printer and
  re-size the image if necessary, before getting them printed for your space.                                                                                             DECOR BENEFITS P21    DECOR BENEFITS P22      DECOR BENEFITS P23    DECOR BENEFITS P24
BENEFITS DECOR SYSTEM   53



POSTERS WITH MALE HERO IMAGE/HEADLINE/PROGRAM LOGO                                                                                                                            SQUARE WITH MALE HERO IMAGE/HEADLINE/GENERIC LOGO




                                                                                                                                                                                 DECOR BENEFITS S17   DECOR BENEFITS S18   DECOR BENEFITS S19   DECOR BENEFITS S20   SQUARE WITH GROUP IMAGE/HEADLINE/GENERIC LOGO
  DECOR BENEFITS P25    DECOR BENEFITS P26   DECOR BENEFITS P27   DECOR BENEFITS P28




                                                                                                                                                                                 DECOR BENEFITS S21   DECOR BENEFITS S22   DECOR BENEFITS S23   DECOR BENEFITS S24

                                                                                                                                                                                                                                                                        DECOR BENEFITS S33   DECOR BENEFITS S34   DECOR BENEFITS S35    DECOR BENEFITS S36




                                                                                                                                                                              SQUARE WITH MALE HERO IMAGE/HEADLINE/GENERIC LOGO
  DECOR BENEFITS P29    DECOR BENEFITS P30   DECOR BENEFITS P31   DECOR BENEFITS P32




                                                                                                                                                                                                                                                                        DECOR BENEFITS S37   DECOR BENEFITS S38   DECOR BENEFITS S39    DECOR BENEFITS S40

SQUARE WITH FEMALE HERO IMAGE/TAGLINE/GENERIC LOGO                                     SQUARE WITH FEMALE HERO IMAGE/TAGLINE/PROGRAM LOGO
                                                                                                                                                                                 DECOR BENEFITS S25   DECOR BENEFITS S26   DECOR BENEFITS S27   DECOR BENEFITS S28   SQUARE WITH GROUP IMAGE/HEADLINE/PROGRAM LOGO




   DECOR BENEFITS S01   DECOR BENEFITS S02   DECOR BENEFITS S03   DECOR BENEFITS S04      DECOR BENEFITS S09   DECOR BENEFITS S10   DECOR BENEFITS S11   DECOR BENEFITS S12



                                                                                                                                                                                 DECOR BENEFITS S29   DECOR BENEFITS S30   DECOR BENEFITS S31   DECOR BENEFITS S32
                                                                                                                                                                                                                                                                        DECOR BENEFITS S41   DECOR BENEFITS S42   DECOR BENEFITS S43    DECOR BENEFITS S44




   DECOR BENEFITS S05   DECOR BENEFITS S06   DECOR BENEFITS S07   DECOR BENEFITS S08      DECOR BENEFITS S13   DECOR BENEFITS S14   DECOR BENEFITS S15   DECOR BENEFITS S16




                                                                                                                                                                                                                                                                        DECOR BENEFITS S45   DECOR BENEFITS S46   DECOR BENEFITS S47    DECOR BENEFITS S48
BENEFITS DECOR SYSTEM      55



HORIZONTAL WITH GROUP IMAGE/HEADLINE/GENERIC LOGO                                                                                 VERTICAL WITH GROUP IMAGE/GENERIC LOGO                                              POSTER, SQUARE, HORIZONTAL FORMAT GENERIC HEADLINE/GENERIC LOGO




           DECOR BENEFITS H01               DECOR BENEFITS H02




                                                                                                                                  DECOR BENEFITS V01   DECOR BENEFITS V02   DECOR BENEFITS V03   DECOR BENEFITS V04




           DECOR BENEFITS H03               DECOR BENEFITS H04                                                                                                                                                         DECOR BENEFITS V17          DECOR BENEFITS V18   DECOR BENEFITS V19   DECOR BENEFITS V20           DECOR BENEFITS V21




           DECOR BENEFITS H05               DECOR BENEFITS H06
                                                                                                                                                                                                                                            DECOR BENEFITS H16                                     DECOR BENEFITS H17


                                                                 HORIZONTAL WITH GROUP IMAGE/HEADLINE/PROGRAM LOGO                DECOR BENEFITS V05   DECOR BENEFITS V06   DECOR BENEFITS V07   DECOR BENEFITS V08




                                                                                                                                  VERTICAL WITH GROUP IMAGE/PROGRAM LOGO
           DECOR BENEFITS H07               DECOR BENEFITS H08




                                                                             DECOR BENEFITS H09              DECOR BENEFITS H10

                                                                                                                                                                                                                                       DECOR BENEFITS S49               DECOR BENEFITS S50                DECOR BENEFITS S51




                                                                             DECOR BENEFITS H11              DECOR BENEFITS H12



                                                                                                                                  DECOR BENEFITS V09   DECOR BENEFITS V10   DECOR BENEFITS V11   DECOR BENEFITS V12




                                                                             DECOR BENEFITS H12              DECOR BENEFITS H13




                                                                             DECOR BENEFITS H14              DECOR BENEFITS H15   DECOR BENEFITS V13   DECOR BENEFITS V14   DECOR BENEFITS V15   DECOR BENEFITS V16
57




PHILLIP MILLS - LES MILLS
Phillip is the driving force behind TRANSFORM and the founder of Les Mills – a company that aims to create life-
changing fitness experiences every time, everywhere. Phillip is a passionate advocate of the power of great design in
health and fitness clubs to transform their spaces into truly motivating destinations.




JON HARRISON - HARRISON & HARRISON
Jon Harrison is director of multi-discipline design consultancy Harrison + Harrison, based in Auckland, New Zealand.
The firm specializes in commercial interior design and special event design. The development of the décor elements
in the Heroes and Benefits décor systems was a collaborative effort between Jon Harrison (Harrison + Harrison) and
Auckland based designer Simon Coley. The computer generated renders were produced by Auckland based company,
One to One Hundred.




RUDY FABIANO - FABIANO DESIGNS
Rudy Fabiano, a registered Architect and Interior Designer, is president of Fabiano Designs, one of the USA’s leading
architects for fitness, wellness centers, sports and recreational clubs, as well as Spa work. They have produced over
400 projects nationally in the last 20 years. Rudy can be reached at Rudy@fabianodesigns.com
Rudy Fabiano contributed the Fabiano section of this book, on the choreographing a magical member experience.
Les Mills is the world’s largest provider of group exercise-to-music programs in health clubs
in over 75 countries around the world. Every week, over six million people participate in
LES MILLS™ programs, led by a tribe of over 70,000 instructors in more 13,000 clubs.
To find out more about the Les Mills global fitness phenomenon, visit www.lesmills.com

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Les Mills Aspirational Decor Guide

  • 2. 3 ENVIRONMENTS CREATE POWERFUL FITNESS What makes truly successful clubs truly successful? Wildly popular instructors? Sparkling restrooms? A kick-ass timetable? Sure, those things are a big part of that. But there’s something else at work there too. Something that elevates the entire experience to the As Phillip Mills, club owner and originator of the group fitness phenomenon says: next level. Their environment. ‘people regularly rate appearance and atmosphere among the most critical factors determining their decision when choosing a club, and yet as an industry we have a dangerous tendency to prioritize equipment over environment. If we want our industry to stay relevant we must give them something worth leaving home for.’
  • 3. 5 MEMBERS TO ACHIEVE MORE “I’ve unearthed some previously unknown inner physical and mental strength and am able to do things I never dreamed I could do at 44 years old. I feel like I can do anything.” Linda, LES MILLS™ participant.
  • 4. 7 INSPIRE AMONG YOUR MEMBERS “I feel great just walking in here. It’s like the building is feeding me energy… some days, I don’t want to go home.” Brian, LES MILLS™ participant.
  • 5. 9 ENGINEER A HIGH-PERFORMING Club environments have huge yet subtle effects on the people in them. The good ones uplift, inspire and motivate. The average ones inspire indifference. And the bad ones simply reinforce member dissatisfaction. What sort of impact do you want your club to have?
  • 6. 11 STIMULATING. POWERFUL. INVITING Get it right and you’ve got a space that people actively want to inhabit, that enhances their entire workout experience – and rewards them for walking through the door in the first place. • High-impact sails, decals and posters passively add an exciting, experiential dimension to workouts • Create a clear, point of difference against the club down the road • Quickly, easily achieve huge results within your existing space • Instantly create an aspirational, inviting club ‘personality’ for new ventures – or dramatically reinvigorate existing club spaces
  • 7. FABIANO DESIGNS 13 FABIANO DESIGNS There are five key elements that combine to create a complete club experience: THE MAKING OF AN 1 AWAKEN – THE ENTRY EXPERIENCE. The arrival should awaken the senses. Lighting, colors, space proportions, smell and sound are critical aspects of the initial entry experience. Don’t just sell to prospective members,seduce them to join. CLUB ENVIRONMENT When designing a club, we can choose to simply provide a place to work out. Or we can create a place that is firmly part of our members’ lives: beautiful, inspiring and worthy of their loyalty. It isn’t just about arranging rooms and placing the equipment, it’s about creating the experience – perhaps the most powerful way of differentiating your club from the others in your area. 2 INSPIRE – CREATE A POWERFUL JOURNEY. If your members aren’t feeling part of the activities, are not engaged by your By Rudy Fabiano programming, don’t feel inspired to move, they won’t be members for long. AIA registered Architect, Interior Designer and president of Fabiano Designs.
  • 8. FABIANO DESIGNS 15 3 ENERGIZE – CAPITALIZE ON THE CLUB’S ENERGY. 5 RELAX – INSPIRE MEMBERS TO STAY FOR LONGER. Are there opportunities to relax and reflect in your club? Lounge areas strategically Excite members during their workouts. The care of the design given to lobbies should extend to the workout floor and certainly the group exercise studios. Lighting and colors are even placed through the clubs add an important balance to the energy and hard work. more important here. Studios should be treated as special, and reflect the energy and What about a room with a view? experiences they provide. Aim to create yoga temples, dance halls, and movement studios. Members that play together, stay together. 4 REJUVENATE – REWARD AND REJUVENATE MEMBERS POST-WORK-OUT. In our research on how architecture can affect retention levels, we found that member interaction is considered highly important when members reconsider their membership. Quite simply, when they make friends in your club, they have a stronger tendency to stay, rather than breaking those bonds. The overall post workout rituals, the locker rooms, the showers, the steam rooms, Designing with this in mind, you can use areas that can promote and accommodate these interactions that make the shave, are important elements of the workout and promote joy and feeling good. people feel at home – and keen to spend time in your club. This experience, when positive, can be a powerful retention tool.
  • 9. CLUB DECOR SYSTEMS 17 HOW POWERFUL DO YOU WANT YOUR CLUB EXPERIENCE TO BE? Bold, challenging and dynamic? Colourful and fun? Somewhere in between? The beauty of the Les Mills club décor system is that you can engineer an in-club experience that fits your club’s unique look and feel, workout intensities, interior layout and membership profile. Choose elements from one of the two décor systems in the following pages – and make the décor as powerful or subtle as you choose.
  • 10. HEROES DECOR SYSTEM 19 BE BOLD, DYNAMIC AND ASPIRATIONAL The ‘Heroes’ décor system features bold, dynamic and highly aspirational imagery – combined with motivational headlines. Each element is designed to create huge impact and help motivate your members to do more, achieve more – and spend longer inside your club.
  • 11. HEROES DECOR SYSTEM 21 EXTERIORS The entry experience: what you do outside your club is just as important as what you do inside. Maybe even more so. Because this is where your members’ (and potential members’) experience of your club begins. Think of this exterior signage as a clear statement of what’s in store for people entering your club, what your club stands for – and how it differs from the club across the street.
  • 12. HEROES DECOR SYSTEM 23 RECEPTION Energise and inspire: here’s where members sense your club’s energy for the first time – and their hearts start pumping in anticipation. Dynamic, colourful and motivational imagery located at this point heightens their senses and drives them forward. ENTRANCE The journey begins: high impact decor gets members hyped before their workout. And excites potential members about the possiblities of what lies beyond the front door.
  • 13. HEROES DECOR SYSTEM 25 RPM STUDIOS Drive them to their endorphin high: the music’s pumping, the instructor’s getting everyone in the zone – and there’s kick-ass imagery on the walls to help keep them there. GROUP FITNESS STUDIOS Seal the deal: your members’ workout experience is in full swing, so keep them motivated and remind them just how good a workout they’re getting with large-scale décor elements that provides the ultimate in inspirational backdrops.
  • 14. HEROES DECOR SYSTEM 27 WEIGHTS Keep those energy levels up: there mightn’t be instructors or dynamic movement to inspire them to give it all they’ve got, but there’s sure as hell some heavy duty motivation pouring off the walls. CARDIO Keep em’ pumping: their muscles might be screaming - but there’s bold and motivating imagery all around them, inspiring them to give it all they’ve got.
  • 15. HEROES DECOR SYSTEM 29 LOCKER ROOM Turn it up – then cool it down: why shouldn’t the locker rooms be as motivating and inspiring as the rest of your club? Get members in the zone before they work out – and remind them just how good it was right after. CHOOSE BOLD, DYNAMIC AND CHALLENGING
  • 16. GRAPHIC OVERVIEW 31 TYPICAL DISPLAY OPTIONS DÉCOR FORMATS Size graphics to suit site. Use horizontal, vertical, square or rectangular formats. Exterior and interior best suited to print on PVC in frame. A2 A0 SQUARE VERTICAL HORIZONTAL FLOOR STICKERS Swap out posters within interior spaces and size graphics to suit site. Use horizontal, vertical, square or rectangular formats. POSTERS Interior posters should be printed or laminated on rigid substrate or backlit. Utilise floor stickers and print on robust adhesive film applied to the floor surface. Size graphics to suit site. Use horizontal or vertical formats.
  • 17. 33 POSTERS WITH HERO IMAGE/HEADLINE/GENERIC LOGO HEROES DÉCOR ELEMENTS DECOR HEROES P01 DECOR HEROES P02 DECOR HEROES P03 DECOR HEROES P04 HORIZONTAL WITH HERO IMAGE/TAGLINE/GENERIC LOGO DECOR HEROES P05 DECOR HEROES P06 DECOR HEROES P07 DECOR HEROES P08 POSTERS WITH HERO IMAGE/HEADLINE/PROGRAM LOGO DECOR HEROES H01 DECOR HEROES H02 DECOR HEROES H03 DECOR HEROES H04 READY TO TRANSFORM? DECOR HEROES P09 DECOR HEROES P10 DECOR HEROES P11 DECOR HEROES P12 1. Make a note of the code numbers of the items you’d like in your club. 2. Visit lesmills.com/décor (contact your Les Mills agent if don’t already have DECOR HEROES H05 DECOR HEROES H06 a username and password set up.) 3. Select and then download the file to your computer. 4. Discuss your exact requirements (size, specification) with your printer and DECOR HEROES H07 DECOR HEROES H08 re-size the image if necessary, before getting them printed for your space. DECOR HEROES P13 DECOR HEROES P14 DECOR HEROES P15 DECOR HEROES P16
  • 18. 35 HORIZONTAL WITH HERO IMAGE/HEADLINE/PROGRAM LOGO VERTICAL WITH HERO IMAGE/GENERIC LOGO VERTICAL WITH HERO IMAGE/HEADLINE/PROGRAM LOGO SQUARE WITH HERO IMAGE/GENERIC LOGO DECOR HEROES H09 DECOR HEROES H10 DECOR HEROES S01 DECOR HEROES S02 DECOR HEROES S03 DECOR HEROES S04 DECOR HEROES V01 DECOR HEROES V02 DECOR HEROES V03 DECOR HEROES V04 DECOR HEROES V17 DECOR HEROES V18 DECOR HEROES V19 DECOR HEROES V20 DECOR HEROES H11 DECOR HEROES H12 DECOR HEROES S05 DECOR HEROES S06 DECOR HEROES S07 DECOR HEROES S08 DECOR HEROES H13 DECOR HEROES H14 DECOR HEROES V05 DECOR HEROES V06 DECOR HEROES V07 DECOR HEROES V08 VERTICAL WITH HERO IMAGE/GENERIC LOGO VERTICAL WITH HERO IMAGE/GENERIC LOGO DECOR HEROES V21 DECOR HEROES V22 DECOR HEROES V23 DECOR HEROES V24 DECOR HEROES H15 DECOR HEROES H16 VERTICAL WITH HERO IMAGE/HEADLINE/GENERIC LOGO VERTICAL WITH GENERIC HEADLINE/GENERIC LOGO HORIZONTAL WITH HERO IMAGE/HEADLINE/GENERIC LOGO DECOR HEROES V30 DECOR HEROES V31 DECOR HEROES V32 DECOR HEROES V33 DECOR HEROES V38 DECOR HEROES V39 DECOR HEROES V40 DECOR HEROES V41 DECOR HEROES H17 DECOR HEROES H18 DECOR HEROES V09 DECOR HEROES V10 DECOR HEROES V11 DECOR HEROES V12 DECOR HEROES V25 DECOR HEROES V26 DECOR HEROES V27 DECOR HEROES H19 DECOR HEROES H20 DECOR HEROES H21 DECOR HEROES V28 DECOR HEROES V29 DECOR HEROES V13 DECOR HEROES V14 DECOR HEROES V15 DECOR HEROES V16 DECOR HEROES V34 DECOR HEROES V35 DECOR HEROES V36 DECOR HEROES V37 DECOR HEROES V42 DECOR HEROES V43 DECOR HEROES V44 DECOR HEROES V45
  • 19. HEROES DECOR SYSTEM 37 SQUARE WITH HERO IMAGE/HEADLINE/GENERIC LOGO FLOOR STICKERS WITH GENERIC LOGO DECOR HEROES S09 DECOR HEROES S10 DECOR HEROES S11 DECOR HEROES S12 DECOR HEROES S13 DECOR HEROES S14 DECOR HEROES S15 DECOR HEROES S16 DECOR HEROES F01 DECOR HEROES F02 DECOR HEROES F03 SQUARE WITH HERO IMAGE/HEADLINE/GENERIC LOGO DECOR HEROES S17 DECOR HEROES S18 DECOR HEROES S19 DECOR HEROES S20 DECOR HEROES S21 DECOR HEROES S22 DECOR HEROES S23 DECOR HEROES S24
  • 20. BENEFITS DECOR SYSTEM 39 ADD A WHOLE NEW DIMENSION TO FITNESS. FUN. The ‘Benefits’ décor system gives clubs a slightly softer alternative to the bolder, more dynamic ‘Heroes’ system you’ve just seen. Here, the focus is on combining fitness with fun, connecting with fellow members and simply enjoying the overall fitness experience. Available in male or female-focused versions, each item is designed to heighten the in-club experience and encourage your members to do more, achieve more – and spend longer inside your club.
  • 21. BENEFITS DECOR SYSTEM 41 EXTERIORS The entry experience: once again, what you do outside your club is just as important as what you do inside. Because this is where your members’ (and potential members’) experience of your club first begins. Captivating exterior signage delivers an enticing snapshot of what your club has to offer. Better yet, it creates a clear point of difference from your competitor across the street.
  • 22. BENEFITS DECOR SYSTEM 43 RECEPTION Energise and inspire: here’s where members really start to experience your club’s energy. So inspire and reassure them - and then drive them deeper inside your club with images and messages like these. ENTRANCE The journey begins: your member (or potential member) has taken their first steps inside your club. So draw them further inside with inviting and inspiring imagery.
  • 23. BENEFITS DECOR SYSTEM 45 RPM STUDIO Drive them to their endorphin high: imagine the music’s pumping, the instructor’s taking the entire class on the calorie-destroying ride of their lives… now imagine this imagery not just completing but enhancing this experience. GROUP FITNESS STUDIO Seal the deal: your members’ workout is in full swing. Their focus will be on your instructor, but the crucial class start and end points are where you can not only psych them up for their workout, but also subtly reinforce the fun, social aspects of what they’re experiencing.
  • 24. BENEFITS DECOR SYSTEM 47 WEIGHTS Keep those energy levels up: there mightn’t be instructors in this particular space. But who needs them when there’s motivation and inspiration like this? CARDIO The deeper you dig, the higher the high: surrounded by bold and motivating imagery, inspires them to give it all they’ve got.
  • 25. BENEFITS DECOR SYSTEM 49 CHOOSE FUN, EXCITING AND MOTIVATIONAL LOCKER ROOM Turn it up – then cool it down: with images like this, even the most functional locker room can become a key part of the workout experience – and not just the dead zone at either end of it
  • 26. BENEFITS DECOR SYSTEM 51 POSTERS WITH FEMALE HERO IMAGE/HEADLINE/PROGRAM LOGO BENEFITS DÉCOR ELEMENTS DECOR BENEFITS P09 DECOR BENEFITS P10 DECOR BENEFITS P11 DECOR BENEFITS P12 POSTER WITH FEMALE HERO IMAGE/TAGLINE/GENERIC LOGO DECOR BENEFITS P13 DECOR BENEFITS P14 DECOR BENEFITS P15 DECOR BENEFITS P16 POSTERS WITH MALE HERO IMAGE/HEADLINE/PROGRAM LOGO DECOR BENEFITS P01 DECOR BENEFITS P02 DECOR BENEFITS P03 DECOR BENEFITS P04 READY TO TRANSFORM? 1. Make a note of the code numbers of the items you’d like in your club. DECOR BENEFITS P17 DECOR BENEFITS P18 DECOR BENEFITS P19 DECOR BENEFITS P20 DECOR BENEFITS P05 DECOR BENEFITS P06 DECOR BENEFITS P07 DECOR BENEFITS P08 2. Visit lesmills.com/décor (contact your Les Mills agent if don’t already have a username and password set up.) 3. Select and then download the file to your computer. 4. Discuss your exact requirements (size, specification) with your printer and re-size the image if necessary, before getting them printed for your space. DECOR BENEFITS P21 DECOR BENEFITS P22 DECOR BENEFITS P23 DECOR BENEFITS P24
  • 27. BENEFITS DECOR SYSTEM 53 POSTERS WITH MALE HERO IMAGE/HEADLINE/PROGRAM LOGO SQUARE WITH MALE HERO IMAGE/HEADLINE/GENERIC LOGO DECOR BENEFITS S17 DECOR BENEFITS S18 DECOR BENEFITS S19 DECOR BENEFITS S20 SQUARE WITH GROUP IMAGE/HEADLINE/GENERIC LOGO DECOR BENEFITS P25 DECOR BENEFITS P26 DECOR BENEFITS P27 DECOR BENEFITS P28 DECOR BENEFITS S21 DECOR BENEFITS S22 DECOR BENEFITS S23 DECOR BENEFITS S24 DECOR BENEFITS S33 DECOR BENEFITS S34 DECOR BENEFITS S35 DECOR BENEFITS S36 SQUARE WITH MALE HERO IMAGE/HEADLINE/GENERIC LOGO DECOR BENEFITS P29 DECOR BENEFITS P30 DECOR BENEFITS P31 DECOR BENEFITS P32 DECOR BENEFITS S37 DECOR BENEFITS S38 DECOR BENEFITS S39 DECOR BENEFITS S40 SQUARE WITH FEMALE HERO IMAGE/TAGLINE/GENERIC LOGO SQUARE WITH FEMALE HERO IMAGE/TAGLINE/PROGRAM LOGO DECOR BENEFITS S25 DECOR BENEFITS S26 DECOR BENEFITS S27 DECOR BENEFITS S28 SQUARE WITH GROUP IMAGE/HEADLINE/PROGRAM LOGO DECOR BENEFITS S01 DECOR BENEFITS S02 DECOR BENEFITS S03 DECOR BENEFITS S04 DECOR BENEFITS S09 DECOR BENEFITS S10 DECOR BENEFITS S11 DECOR BENEFITS S12 DECOR BENEFITS S29 DECOR BENEFITS S30 DECOR BENEFITS S31 DECOR BENEFITS S32 DECOR BENEFITS S41 DECOR BENEFITS S42 DECOR BENEFITS S43 DECOR BENEFITS S44 DECOR BENEFITS S05 DECOR BENEFITS S06 DECOR BENEFITS S07 DECOR BENEFITS S08 DECOR BENEFITS S13 DECOR BENEFITS S14 DECOR BENEFITS S15 DECOR BENEFITS S16 DECOR BENEFITS S45 DECOR BENEFITS S46 DECOR BENEFITS S47 DECOR BENEFITS S48
  • 28. BENEFITS DECOR SYSTEM 55 HORIZONTAL WITH GROUP IMAGE/HEADLINE/GENERIC LOGO VERTICAL WITH GROUP IMAGE/GENERIC LOGO POSTER, SQUARE, HORIZONTAL FORMAT GENERIC HEADLINE/GENERIC LOGO DECOR BENEFITS H01 DECOR BENEFITS H02 DECOR BENEFITS V01 DECOR BENEFITS V02 DECOR BENEFITS V03 DECOR BENEFITS V04 DECOR BENEFITS H03 DECOR BENEFITS H04 DECOR BENEFITS V17 DECOR BENEFITS V18 DECOR BENEFITS V19 DECOR BENEFITS V20 DECOR BENEFITS V21 DECOR BENEFITS H05 DECOR BENEFITS H06 DECOR BENEFITS H16 DECOR BENEFITS H17 HORIZONTAL WITH GROUP IMAGE/HEADLINE/PROGRAM LOGO DECOR BENEFITS V05 DECOR BENEFITS V06 DECOR BENEFITS V07 DECOR BENEFITS V08 VERTICAL WITH GROUP IMAGE/PROGRAM LOGO DECOR BENEFITS H07 DECOR BENEFITS H08 DECOR BENEFITS H09 DECOR BENEFITS H10 DECOR BENEFITS S49 DECOR BENEFITS S50 DECOR BENEFITS S51 DECOR BENEFITS H11 DECOR BENEFITS H12 DECOR BENEFITS V09 DECOR BENEFITS V10 DECOR BENEFITS V11 DECOR BENEFITS V12 DECOR BENEFITS H12 DECOR BENEFITS H13 DECOR BENEFITS H14 DECOR BENEFITS H15 DECOR BENEFITS V13 DECOR BENEFITS V14 DECOR BENEFITS V15 DECOR BENEFITS V16
  • 29. 57 PHILLIP MILLS - LES MILLS Phillip is the driving force behind TRANSFORM and the founder of Les Mills – a company that aims to create life- changing fitness experiences every time, everywhere. Phillip is a passionate advocate of the power of great design in health and fitness clubs to transform their spaces into truly motivating destinations. JON HARRISON - HARRISON & HARRISON Jon Harrison is director of multi-discipline design consultancy Harrison + Harrison, based in Auckland, New Zealand. The firm specializes in commercial interior design and special event design. The development of the décor elements in the Heroes and Benefits décor systems was a collaborative effort between Jon Harrison (Harrison + Harrison) and Auckland based designer Simon Coley. The computer generated renders were produced by Auckland based company, One to One Hundred. RUDY FABIANO - FABIANO DESIGNS Rudy Fabiano, a registered Architect and Interior Designer, is president of Fabiano Designs, one of the USA’s leading architects for fitness, wellness centers, sports and recreational clubs, as well as Spa work. They have produced over 400 projects nationally in the last 20 years. Rudy can be reached at Rudy@fabianodesigns.com Rudy Fabiano contributed the Fabiano section of this book, on the choreographing a magical member experience.
  • 30. Les Mills is the world’s largest provider of group exercise-to-music programs in health clubs in over 75 countries around the world. Every week, over six million people participate in LES MILLS™ programs, led by a tribe of over 70,000 instructors in more 13,000 clubs. To find out more about the Les Mills global fitness phenomenon, visit www.lesmills.com