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IIBA® Pharma/Biotech SIG
    Monthly Webinar
                                                                    The Role of a
                                                                     Business or
   Cover this area with a                                         Systems Analyst
    picture related to your                                                in
    presentation. It can
    be humorous.                                                   Clinical/Medical/
                                                                      Regulatory
   Make sure you look at
    the Notes Pages for
    more information                                                   23 Feb 2012
    about how to use the
    template.                                                          Sanjay Sahoo,
                                                                        MedImmune
                      © International Institute of Business Analysis
IIBA® Pharma/Biotech SIG
    Monthly Webinar
                                                                    The Role of a
                                                                     Business or
   Cover this area with a                                         Systems Analyst
    picture related to your                                                in
    presentation. It can
    be humorous.                                                   Clinical/Medical/
                                                                      Regulatory
   Make sure you look at
    the Notes Pages for
    more information                                                   23 Feb 2012
    about how to use the
    template.                                                          Sanjay Sahoo,
                                                                        MedImmune
                      © International Institute of Business Analysis
Agenda
• Welcome & Announcements
• The Role of a Business or Systems Analyst in
  Clinical/Medical/Regulatory
    Sanjay Sahoo, MedImmune

• Q&A




                      © International Institute of Business Analysis
Welcome
• Speakers
    Sanjay Sahoo, MedImmune

• IIBA Pharma/Biotech SIG Staff
    Host – Michael Calluori (Sanofi), VP of the Community

    Question Moderator – Carol Scalice (Pfizer), President

    Webinar Administrator – Matt St. Louis (Pfizer), VP of Marketing




                          © International Institute of Business Analysis
Join the Community
• Starting April 2012
    Closed webinars (not public)

    Must be an IIBA® member



• Join the Community
    http://community.iiba.org/pharmabiotechsig

    No additional cost


                          © International Institute of Business Analysis
Certification Credit
• PDUs/CDUs for SIG Events
   1 webinar = 1 CDU

   Recertification only




                   * As per IIBA® Certification team *

                           © International Institute of Business Analysis
Volunteer
• Open Interim Board Positions
    VP of Communications

    VP of Event Planning

• Filled Interim Board Positions
    VP of Sponsorship – Leah Estberg, USDA APHIS Veterinary
     Services

    VP of Technology – Jim Blay, Covance



                            © International Institute of Business Analysis
Who to Contact
Please contact one of the acting board members listed below:
          Carol Scalice: President
             Carol.Scalice@pfizer.com
          Mike Horn: VP, Membership
            michael.horn@astrazeneca.com
          Matthew St. Louis: VP, Marketing
            matthew.v.st.louis@pfizer.com
          Michael Calluori: VP, Community
            Michael.Calluori@sanofi-aventis.com


                          © International Institute of Business Analysis
Next Webinar
• “What about ...? What I wished I had asked the
  regulatory and testing people.”
    Griffin Jones, Congruent Compliance

    Monday, March 19th, 12-1p

    Register Today
       https://www2.gotomeeting.com/register/823957186

• Call for Speakers
    Send us your topic ideas and submissions today!

                          © International Institute of Business Analysis
The Role of the BA or Systems Analyst in
Clinical/Medical/Regulatory
• Speaker
    Sanjay Sahoo
       Business Analyst, MedImmune
• Q&A
    “Raise Hand”
    Chat Window




                          © International Institute of Business Analysis
The Role of a Business/System Analyst in Clinical/
                                Learning Objectives:

                                I.    Basic understanding of BA/SA role
                                II.   Is there a boundary for BA/SA role by industry?
                                III.  How pharma/bio-tech BA/SA roles differentiate from
                                      other industry?
                                IV. Does BA/SA require any special skill sets?
                                V. Does prior experience in pharma/bio-tech matters?
                                VI. Understand birds eye view of clinical drug
                                      development process
                                VII. How clinical/medical/regulatory systems are aligned
                                      with the process?
                                VIII. What are the industry standards?
                                IX. How to be informed about pharma/bio-tech
                                      industry?
                                X. What are next steps for BA/SA role in pharma/bio-tech
                                      industry?
About Me
 Sanjay Kumar is a Senior Business/System Analyst at MedImmune
 LLC. (A subsidiary of AstraZeneca PLC)., where he plays a role of Sr.
 IS/IT Specialist of the Clinical/Medical/Regulatory domain. Prior to
 joining to MedImmune, he had an extensive experience with Health
 Informatics Technology (HIT) which includes
 implementation, design, business analysis, systems analysis and IT
 strategy planning for US Government agencies such as National
 Institute of Health, National Cancer Institutes, Division of Aids (NIAID)
 and Pharmaceutical/Bio-Tech companies. Overall Mr. Sanjay has 15
 years of experience in the bio-informatics field providing enterprise
 solutions for pharma/bio-tech industry. He had a recent success
 implementing e-Clinical program at MedImmune LLC. He has a strong
 educational background, includes Bachelors of Science in
 Physics, Master of Science in Computer Science, and Master in
 Business Administration from Johns Hopkins University, USA.”

                            © International Institute of Business Analysis
Business/System Analysis Role
• Works in the context of an organization
• Understand Business                       People                                          Process

• Understand Business Processes                                                 BA/SA
                                                                                 Role
• Determine process improvement
• Define the business/functional requirements
• Understand IT eco Systems                                                    Technology
• Implement by assisting Technical Team
Business/System Analyst role is the techniques used to work as a liaison among
organization stakeholders in order to understand
people, processes, technology, regulations, policies, and work instructions for
operations of an organization, and propose best approaches or solutions that
enable organizations to achieve organizational goals


                              © International Institute of Business Analysis
Industry Boundary?
Answer is NO…



Business/Systems analyst position for healthcare domain, there are lot
of expectations from the business/systems analyst candidate.


Healthcare domain is a complex domain and requires a good working
background in the industry to know in detail its business process and
internal workings.




                             © International Institute of Business Analysis
How BA/SA role differentiate?
      General BA/SA Role                              Clinical/Medical/Regulatory BA/SA

• Gather Requirement                                 • Performs all as described in
• Perform Systems Analysis                             General BA/SA role PLUS below
• Manage Team i.e. technical,                        • Work with Doctors, RN, Scientists,
  creative, and production,                            Lab Technician
  external vendor and contractors                    • Understand GXP includes GCP
• Scope the requirement                                guidelines
• Align to the budget                                • Understand Frequent Changes in
                                                       Regulatory Agencies Rules
• Direct development lifecycle
  from inception to completion                       • Required a depth knowledge on
                                                       Health Informatics - Mandatory
• Assist Programming team
                                                     • Attend Conferences, Training
• Use best practice ensuring                           frequently
  consistency and stability
                                                     • Need to have people skills
• Develop wireframe or demo
  application for concept                            • Negotiation and Agreements
                           © International Institute of Business Analysis
Special Skill Sets Required
•   Requirement Methodologies
•   Testing Methods – Regression, Unit Test, Blackbox
•   Software Development Framework - SDLC
•   Clinical Trial procedures and terminology
•   Knowledge in tools like SAS, eCTMS, EDC, IVRS, Safety
    System
•   Knowledge of GXP Assessment
•   Regulatory Agencies Guidelines
•   Knowledge of 21CFR Part 11
•   Industry Standards like ICH, MedDRA, CTC, CDISC,
    BRIDGE, HL7, LOINC
•   XML with eSubmission processes
                        © International Institute of Business Analysis
Prior Experience Required?
• Both “Yes” and “No”
• If “Yes” – easier to adapt to the
  environment quickly
• Else required extensive training
• Both cases you need to be open to
  adapt the complex world


                © International Institute of Business Analysis
Clinical Drug Development Process


                                               File IND/CTA                                                                  File BLA/NDA/sNDA
                                               With FDA                                                                      With FDA

                                                                                     Phase II                          Phase III
 Drug Discovery                           Pre-Clinical   Phase 0     Phase I         ~100-500 Human                    1000 and more     Phase IV
 ~5000-10000 Compounds                    Animal Trial   ~10-15      ~20-100         Trial 1 Compound                  Human Trial       Post Marketing
                                          ~250 Compounds Human Trial Human Trial ~5 Compounds)                         1 Compound
                         R&D Space                                    Clinical Development Space                                   Pharmacovigilance Space
                                                                    ~ 14 years in total to market
 NDA – New Drug Application
 BLA – Biologic License Agreement
 IND – Investigational New Drug Application
 IDE – Investigational Device Exception
 sNDA – Supplemental New Drug Application
                                                                                                                                                Safety
 CTA – Clinical Trial Authorization File in EU


                                                                                                                                      Quality


                                                                                                                                                    Efficacy
Disclaimer – The use of images in this presentation are abstracted from www.google.com. The purpose of these images are ONLY for learning/academic. This is NOT for any
commercial or marketing use.
                                                                  © International Institute of Business Analysis
List of Systems for Clinical Space
           CLINICAL                           REGULATORY                                             MEDICAL
Clinical Forecasting System          Central Document Management                          Information Request Management
Clinical Project Planning            eSubmission Planning & Tracking                      Information Request Content
                                                                                          Management
Protocol Authoring Tool              Commitment Tracking
                                                                                          Reprint Tracking
Clinical Trial Management System     Submission Publishing
                                                                                          Compliance Reporting Management
Electronic Data Capture              Product Registration Management
                                                                                          ePublication Management
Interactive Voice Recognition Tool   Correspondence Tracking
                                                                                          Grant Management
Paper Based Trial                    Product Complaints Tracking
                                                                                          Investigator Initiated Trial Mgmt
Statistical Programming (SAS)        eCTD Reviewer
                                                                                          Key Opinion Leader Management
Electronic Trial Master File         Business Event Tracking
                                                                                          Medical Library Management
Clinical Trial Transparency          Product Detail Management                            Mobile Request Management
Patient Safety System                                                                     Scientific Communication Tracking
                                                                                                                  Safety
Drug Supply Management
Central Medical Coding System
                                                                                                        Quality
Investigator Management Tool
                                                                                                                       Efficacy
eClinical Data Hub
Central Study Designer
                                         © International Institute of Business Analysis
Industry Standards
                                                                                                               Standards
           Regulations                   Guidelines                                                                                                                           Referencing Dictionaries

                                                                             Messaging                           Coding                              Metadata
21CFR 11 (Audit)             ICH E2A (Efficacy Guidelines)       CDISC (Clinical Data Standard)    MedDRA (Med Coding                    ISO/IEC 11179 (Information         HL7 + HL7 CVX (vaccine form)
                                                                                                                                         Technology - Metadata registries
                                                                                                                                         (MDR)




45 CFR164 (Security)         ICH E2B (Data Transfer)             LOINC (Lab Code)                  WHO-ART (Rational Coding AE)                                             LOINC (Lab Code)



HIPAA (Patient Info)         ICH E2BM (Clinical Safety Data      DICOM (Digital Imaging and        WHO Drug                                                                 NDF-RT (National Drug File
                             Management)                         Comm)                                                                                                      Reference Terminology)




Section 508 (Disability)     ICH E5 (Ethnic Factors in the       HL7 (Health Level 7)              SNOMED-CT Systemized                                                     EVS (NCI Enterprise Vocabulary
                             Acceptability of Foreign Clinical                                     Nomenclature of Medicine - Clinical                                      Services)
                             Data)                                                                 Term)




FDAAA (Trial Transparency)   ICH E6 (GCP)                                                          NDC (National Drug Code)                                                 OMB Directive 15 (Race and Ethnic
                                                                                                                                                                            Standard)

                                                                 eCTD (Electronic Submission)
EudraCT                      ICH M1 (MedDRA MSSO)                                                                                                                           ISO 639 (Language)



                                                                                                   CTC AE (Common Toxicity Criteria
                                                                                                   Adverse Event)
                             ICH M2 (MedDRA eCTD Spec)                                                                                                                      ISO 3166 (Code name for
                                                                                                                                                                            Countries)




                                                                             © International Institute of Business Analysis
How to be informed?
• Be part of IIBA Pharma/Biotech SIG
  www.iiba.org
• Enroll to DIA www.diahome.org
• Subscribe clinical trial magazines
• Be a member of HIMSS group
  www.himss.org
• The best way to have friends from
  health industry
               © International Institute of Business Analysis
Next Step for a BA/SA role
•   Project Lead
•   Project Manager
•   Subject Matter Expert
•   Process Engineer
•   Process Architect
•   Enterprise Process Engineer
•   Business Manager
•   System Director
•   Health Informatics Technology Consultant
                   © International Institute of Business Analysis
Q/A


                           Thank you

      If you have any question, please contact me at
                  sanjay05m@gmail.com




                     © International Institute of Business Analysis
Thank you for attending!
• Next Webinar
    “What about ...? What I wished I had asked the regulatory and
     testing people.” - Griffin Jones, Congruent Compliance
    Monday, March 19th, 12-1p
    Register: https://www2.gotomeeting.com/register/823957186


• Contact the President: Carol.Scalice@pfizer.com
    Topic ideas and speaker submissions
    Volunteering – Communications, Event Planning
    Joining the Community

                           © International Institute of Business Analysis

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23 feb 2012 IIBA Pharma/Biotech SIG Webinar

  • 1. IIBA® Pharma/Biotech SIG Monthly Webinar The Role of a Business or  Cover this area with a Systems Analyst picture related to your in presentation. It can be humorous. Clinical/Medical/ Regulatory  Make sure you look at the Notes Pages for more information 23 Feb 2012 about how to use the template. Sanjay Sahoo, MedImmune © International Institute of Business Analysis
  • 2. IIBA® Pharma/Biotech SIG Monthly Webinar The Role of a Business or  Cover this area with a Systems Analyst picture related to your in presentation. It can be humorous. Clinical/Medical/ Regulatory  Make sure you look at the Notes Pages for more information 23 Feb 2012 about how to use the template. Sanjay Sahoo, MedImmune © International Institute of Business Analysis
  • 3. Agenda • Welcome & Announcements • The Role of a Business or Systems Analyst in Clinical/Medical/Regulatory  Sanjay Sahoo, MedImmune • Q&A © International Institute of Business Analysis
  • 4. Welcome • Speakers  Sanjay Sahoo, MedImmune • IIBA Pharma/Biotech SIG Staff  Host – Michael Calluori (Sanofi), VP of the Community  Question Moderator – Carol Scalice (Pfizer), President  Webinar Administrator – Matt St. Louis (Pfizer), VP of Marketing © International Institute of Business Analysis
  • 5. Join the Community • Starting April 2012  Closed webinars (not public)  Must be an IIBA® member • Join the Community  http://community.iiba.org/pharmabiotechsig  No additional cost © International Institute of Business Analysis
  • 6. Certification Credit • PDUs/CDUs for SIG Events  1 webinar = 1 CDU  Recertification only * As per IIBA® Certification team * © International Institute of Business Analysis
  • 7. Volunteer • Open Interim Board Positions  VP of Communications  VP of Event Planning • Filled Interim Board Positions  VP of Sponsorship – Leah Estberg, USDA APHIS Veterinary Services  VP of Technology – Jim Blay, Covance © International Institute of Business Analysis
  • 8. Who to Contact Please contact one of the acting board members listed below: Carol Scalice: President Carol.Scalice@pfizer.com Mike Horn: VP, Membership michael.horn@astrazeneca.com Matthew St. Louis: VP, Marketing matthew.v.st.louis@pfizer.com Michael Calluori: VP, Community Michael.Calluori@sanofi-aventis.com © International Institute of Business Analysis
  • 9. Next Webinar • “What about ...? What I wished I had asked the regulatory and testing people.”  Griffin Jones, Congruent Compliance  Monday, March 19th, 12-1p  Register Today  https://www2.gotomeeting.com/register/823957186 • Call for Speakers  Send us your topic ideas and submissions today! © International Institute of Business Analysis
  • 10. The Role of the BA or Systems Analyst in Clinical/Medical/Regulatory • Speaker  Sanjay Sahoo  Business Analyst, MedImmune • Q&A  “Raise Hand”  Chat Window © International Institute of Business Analysis
  • 11. The Role of a Business/System Analyst in Clinical/ Learning Objectives: I. Basic understanding of BA/SA role II. Is there a boundary for BA/SA role by industry? III. How pharma/bio-tech BA/SA roles differentiate from other industry? IV. Does BA/SA require any special skill sets? V. Does prior experience in pharma/bio-tech matters? VI. Understand birds eye view of clinical drug development process VII. How clinical/medical/regulatory systems are aligned with the process? VIII. What are the industry standards? IX. How to be informed about pharma/bio-tech industry? X. What are next steps for BA/SA role in pharma/bio-tech industry?
  • 12. About Me Sanjay Kumar is a Senior Business/System Analyst at MedImmune LLC. (A subsidiary of AstraZeneca PLC)., where he plays a role of Sr. IS/IT Specialist of the Clinical/Medical/Regulatory domain. Prior to joining to MedImmune, he had an extensive experience with Health Informatics Technology (HIT) which includes implementation, design, business analysis, systems analysis and IT strategy planning for US Government agencies such as National Institute of Health, National Cancer Institutes, Division of Aids (NIAID) and Pharmaceutical/Bio-Tech companies. Overall Mr. Sanjay has 15 years of experience in the bio-informatics field providing enterprise solutions for pharma/bio-tech industry. He had a recent success implementing e-Clinical program at MedImmune LLC. He has a strong educational background, includes Bachelors of Science in Physics, Master of Science in Computer Science, and Master in Business Administration from Johns Hopkins University, USA.” © International Institute of Business Analysis
  • 13. Business/System Analysis Role • Works in the context of an organization • Understand Business People Process • Understand Business Processes BA/SA Role • Determine process improvement • Define the business/functional requirements • Understand IT eco Systems Technology • Implement by assisting Technical Team Business/System Analyst role is the techniques used to work as a liaison among organization stakeholders in order to understand people, processes, technology, regulations, policies, and work instructions for operations of an organization, and propose best approaches or solutions that enable organizations to achieve organizational goals © International Institute of Business Analysis
  • 14. Industry Boundary? Answer is NO… Business/Systems analyst position for healthcare domain, there are lot of expectations from the business/systems analyst candidate. Healthcare domain is a complex domain and requires a good working background in the industry to know in detail its business process and internal workings. © International Institute of Business Analysis
  • 15. How BA/SA role differentiate? General BA/SA Role Clinical/Medical/Regulatory BA/SA • Gather Requirement • Performs all as described in • Perform Systems Analysis General BA/SA role PLUS below • Manage Team i.e. technical, • Work with Doctors, RN, Scientists, creative, and production, Lab Technician external vendor and contractors • Understand GXP includes GCP • Scope the requirement guidelines • Align to the budget • Understand Frequent Changes in Regulatory Agencies Rules • Direct development lifecycle from inception to completion • Required a depth knowledge on Health Informatics - Mandatory • Assist Programming team • Attend Conferences, Training • Use best practice ensuring frequently consistency and stability • Need to have people skills • Develop wireframe or demo application for concept • Negotiation and Agreements © International Institute of Business Analysis
  • 16. Special Skill Sets Required • Requirement Methodologies • Testing Methods – Regression, Unit Test, Blackbox • Software Development Framework - SDLC • Clinical Trial procedures and terminology • Knowledge in tools like SAS, eCTMS, EDC, IVRS, Safety System • Knowledge of GXP Assessment • Regulatory Agencies Guidelines • Knowledge of 21CFR Part 11 • Industry Standards like ICH, MedDRA, CTC, CDISC, BRIDGE, HL7, LOINC • XML with eSubmission processes © International Institute of Business Analysis
  • 17. Prior Experience Required? • Both “Yes” and “No” • If “Yes” – easier to adapt to the environment quickly • Else required extensive training • Both cases you need to be open to adapt the complex world © International Institute of Business Analysis
  • 18. Clinical Drug Development Process File IND/CTA File BLA/NDA/sNDA With FDA With FDA Phase II Phase III Drug Discovery Pre-Clinical Phase 0 Phase I ~100-500 Human 1000 and more Phase IV ~5000-10000 Compounds Animal Trial ~10-15 ~20-100 Trial 1 Compound Human Trial Post Marketing ~250 Compounds Human Trial Human Trial ~5 Compounds) 1 Compound R&D Space Clinical Development Space Pharmacovigilance Space ~ 14 years in total to market NDA – New Drug Application BLA – Biologic License Agreement IND – Investigational New Drug Application IDE – Investigational Device Exception sNDA – Supplemental New Drug Application Safety CTA – Clinical Trial Authorization File in EU Quality Efficacy Disclaimer – The use of images in this presentation are abstracted from www.google.com. The purpose of these images are ONLY for learning/academic. This is NOT for any commercial or marketing use. © International Institute of Business Analysis
  • 19. List of Systems for Clinical Space CLINICAL REGULATORY MEDICAL Clinical Forecasting System Central Document Management Information Request Management Clinical Project Planning eSubmission Planning & Tracking Information Request Content Management Protocol Authoring Tool Commitment Tracking Reprint Tracking Clinical Trial Management System Submission Publishing Compliance Reporting Management Electronic Data Capture Product Registration Management ePublication Management Interactive Voice Recognition Tool Correspondence Tracking Grant Management Paper Based Trial Product Complaints Tracking Investigator Initiated Trial Mgmt Statistical Programming (SAS) eCTD Reviewer Key Opinion Leader Management Electronic Trial Master File Business Event Tracking Medical Library Management Clinical Trial Transparency Product Detail Management Mobile Request Management Patient Safety System Scientific Communication Tracking Safety Drug Supply Management Central Medical Coding System Quality Investigator Management Tool Efficacy eClinical Data Hub Central Study Designer © International Institute of Business Analysis
  • 20. Industry Standards Standards Regulations Guidelines Referencing Dictionaries Messaging Coding Metadata 21CFR 11 (Audit) ICH E2A (Efficacy Guidelines) CDISC (Clinical Data Standard) MedDRA (Med Coding ISO/IEC 11179 (Information HL7 + HL7 CVX (vaccine form) Technology - Metadata registries (MDR) 45 CFR164 (Security) ICH E2B (Data Transfer) LOINC (Lab Code) WHO-ART (Rational Coding AE) LOINC (Lab Code) HIPAA (Patient Info) ICH E2BM (Clinical Safety Data DICOM (Digital Imaging and WHO Drug NDF-RT (National Drug File Management) Comm) Reference Terminology) Section 508 (Disability) ICH E5 (Ethnic Factors in the HL7 (Health Level 7) SNOMED-CT Systemized EVS (NCI Enterprise Vocabulary Acceptability of Foreign Clinical Nomenclature of Medicine - Clinical Services) Data) Term) FDAAA (Trial Transparency) ICH E6 (GCP) NDC (National Drug Code) OMB Directive 15 (Race and Ethnic Standard) eCTD (Electronic Submission) EudraCT ICH M1 (MedDRA MSSO) ISO 639 (Language) CTC AE (Common Toxicity Criteria Adverse Event) ICH M2 (MedDRA eCTD Spec) ISO 3166 (Code name for Countries) © International Institute of Business Analysis
  • 21. How to be informed? • Be part of IIBA Pharma/Biotech SIG www.iiba.org • Enroll to DIA www.diahome.org • Subscribe clinical trial magazines • Be a member of HIMSS group www.himss.org • The best way to have friends from health industry © International Institute of Business Analysis
  • 22. Next Step for a BA/SA role • Project Lead • Project Manager • Subject Matter Expert • Process Engineer • Process Architect • Enterprise Process Engineer • Business Manager • System Director • Health Informatics Technology Consultant © International Institute of Business Analysis
  • 23. Q/A Thank you If you have any question, please contact me at sanjay05m@gmail.com © International Institute of Business Analysis
  • 24. Thank you for attending! • Next Webinar  “What about ...? What I wished I had asked the regulatory and testing people.” - Griffin Jones, Congruent Compliance  Monday, March 19th, 12-1p  Register: https://www2.gotomeeting.com/register/823957186 • Contact the President: Carol.Scalice@pfizer.com  Topic ideas and speaker submissions  Volunteering – Communications, Event Planning  Joining the Community © International Institute of Business Analysis