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Content That Converts:
Win Leads and Influence People
Every Business Has a Problem
The Problem? User
acquisition. How do
we target potential
customers and
convert them into
users?
!

The Solution? There
are many ways to
drive users. Let’s look
at some of the basic
ways.

2
User Acquisition Strategies - Display Ads
Benefits:
• Great for brand
exposure
!

Drawbacks:
• Low clickthrough rate
(0.1%)
• The average
person is
served 1,700
banner ads per
month

3
User Acquisition Strategies - PPC Ads
Benefits:
• Tied to search
behaviour
• More likely to
lead to
purchase
intention
• Affordable
!

Drawbacks:
• Low clickthrough rate
(2%)

4
User Acquisition Strategies - E-mail
Benefits:
• Access to optin audience
• Personalizable
• Preferred by
users for
promotional
messages
!

Drawbacks:
• Variable
conversion
rate (5-50%)
• Requires great
content
5
User Acquisition Strategies - Promotions
Benefits:
• High
conversion
rate: 73%
• Generates
leads and
engagement
!

Drawbacks:
• Can only run 1
per month at
most
• Requires great
content
6
User Acquisition Strategies - SEO
Benefits:
• High potential for
click-through if
you can rank well
• Targetted traffic
tied to purchase
intention
!

Drawbacks:
• Ranking well is
getting harder
• Requires great
content and
inbound links

7
User Acquisitions Strategies - Social Media
Benefits:
• Low-cost tools
• Access to a
large audience
• Generates leads
and
engagement
!

Drawbacks:
• Crowded and
noisy
• Requires great
content to stand
out

8
All Routes Lead to…

Great Content

You simply can’t get traffic, leads and conversions without awesome content
9
What is Good Content?

Good content = Clear, informative, entertaining, educational
!

Bad content = Boring, overly salesy, full of errors, lacks concrete,
actionable information, focuses on you instead of your reader, tries too
hard to be funny

10
What is Good Content?
In its early days, Groupon used outlandish copy in an attempt to stand
out. It used descriptions that were so bizarre they bordered on
fantastical.
!

Hair was described as “frayed head threads,” while spray tanners were
“handheld hue-changers” and teeth were “mouth cubes.”
Here’s an example:
“The earliest salons were informal gatherings where B-list philosophers
gibbered away so they couldn’t hear themselves dying of plague. Get an
earful of the modern salon’s soothing hair-dryer purrs and scissor chopchops instead with today’s deal: for $30, you get $100 worth of services at
Gary Patrick Salon at its location in Pleasanton.”

11
What is Good Content?
Now, Groupon’s copy is clear, direct and much easier to understand.
Readers don’t have to work so hard to figure out what the deal is.

For example:
30 Days of Unlimited Hot-Yoga Classes or 10 Classes at Westcoast Hot
Yoga (Up to 69% Off)
Build strength, balance, and flexibility while stretching and bending in a 30to 40-degree room

12
The Internet is Noisy

• 2 million blog posts published each day
• 55 million photos uploaded to Instagram each day
• 100 hours of video uploaded to YouTube every
minute

• 30 billion pieces of content shared on Facebook
every month

!

How will your content stand out?
13
First, Decide on Your Format
Text

Visual

Blog post

Tweet

Photo 

Gallery

Presentation

FB post

Video

Quora 

answer

14

Infographic
Next, Pick Your Channel
Your blog

Break original story into chunks and distribute across multiple channels

15
Basic Blog Post - Best Practice
Avoid the direct
sales pitch.
!

Avoid running
press releases as
blog posts.
!

Keep the post
reader-focused.
The reader wants
to know what’s in it
for them.

16
Basic Blog Post - Best Practice
Use an attentiongrabbing headline.
!

Include pullquotes
and key
takeaways.
!

Make it compelling
and make the
reader benefits
obvious.

17
Instagram - Best Practice
Avoid using the
same visual over
and over again.
!

Avoid nothing but
product shots.

18
Instagram - Best Practice
Show your product
in unique contexts.
!

Catch the eye and
build a story
around your brand.

19
Twitter - Best Practice
Avoid leveraging
eyeballs on the
back of human
tragedy.

20
Twitter - Best Practice
Leverage current
events in a positive
way.
!

There’s no need
for a sales pitch
when the image
sells itself.

21
Twitter - Good or Bad?
There’s a lot of
grey area when it
comes to creating
good content.
!

This tweet could
be funny, or it
could be offensive,
depending on
where you live and
what you drive!

22
Quora - Best Practice
Avoid overly selfpromotional
content.
!

Focus on
delivering value.

23
Quora - Best Practice
Answer questions
thoroughly.
!

Include visuals.
!

Be interesting.
!

Include a link back
to a longer blog
post.
!

Be helpful to
people without the
sales pitch!
24
Infographics - Best Practice

Avoid overly complex graphics that are virtually impossible to decipher.
25
Infographics - Best Practice
The purpose of an
infographic is to use
visuals to convey
information more
quickly and effectively
than you could with
straight text.
!

Use a simple schematic
that is easy to decipher
and nice to look at!

26
Your Content Mix
This content matrix,
produced by Distilled,
illustrates four types
of content that every
brand needs:

-

Entertaining
content

-

Educational
content

-

Persuasive
content

-

Conversionoriented content

27
Average Content Mix
•

Social media
(other than blogs):
87%

•

Articles: 81%

•

E-newsletter: 80%

•

Blogs: 76%

•

Case studies: 73%

•

Videos: 73%

•

White papers:
64%

•

Infographics: 51%

28
Content Must-Haves

Here’s a look at the
elements you’ll want to
have in every blog post
to ensure its success.
!

We’ll dissect our most
popular post — What
Burberry’s Doing Right
in Online Marketing

29
Content Must-Haves - Title
Title: Must be clear,
compelling and
communicative.
!

The title is often what
the reader will use to
determine whether
they will click-through
and read the piece.
!

Be interesting, use
keywords and promise
the reader something
of value.
30
Content Must-Haves - Microcontent
Microcontent: Subheadings, pullquotes,
and other small bits of
content that help the
reader navigate your
page.
!

Use micro content that
helps tell the story and
makes the page
scannable.

31
Content Must-Haves - Keywords
Keywords: Use words
that describe the
essence of what your
content is about.
Repeat them in your
title, meta-title, subheadings, and body
copy.
!

Keywords are
important for SEO, and
also help your reader
identify your subject
matter.
32
Content Must-Haves - Visuals
Visuals: Visual content
enhances readability. It
grabs the reader’s eye.
It gives the eye a break
from large blocks of
text. It breaks up the
content and makes it
more manageable on
the screen.
!

Visual content also
gets more shares on
social media channels.
33
Content Must-Haves - Call to Action
Call to Action: At this
point, you’ve earned
the right to be a little
salesy. Bring it home
and go for the ask - tell
your reader what you’d
like them to do next.

34
Understand Web Reading Patterns
•

Most web readers

•
•

Look to bold headings, subheadings and links to help them find
the information they’re looking for

•

Often only scan the first few words of a sentence, paragraph or
teaser text to determine whether or not to read on

•

Often won’t scroll below the fold if what they're looking for hasn’t
been confirmed above it

•
•
35

Scan a page in under 10 seconds looking for specific information.
They typically do not read every word - at least at first

Will read, on average, only 20% of the text on a page
Will leave a site/page quickly if they can’t find what they need
Repurpose, Repurpose, Repurpose
•

People learn differently, so use different formats for your content
blog post

36

infographic

slideshow
Content Must-Haves - Shareability

Understand what motivates people to share content, then create content that
fits the different sharing personalities.
37
How Do You Know if it’s Good Content?
•

Measure it

•
•
•
•
•
•
38

Traffic
Shares
Longevity
Virality
Engagement
Conversion
Study, Rinse and Repeat
•

Study what works and do more of it

!

•

Title:

•

Timing:

•

Subject:

!

!

39
We can help you launch a promotion designed to
generate leads and engagement with great content
!
!

Contact us for details
http://www.strutta.com/contact/
!

www.strutta.com

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Content That Converts - Win Leads and Influence People

  • 1. Content That Converts: Win Leads and Influence People
  • 2. Every Business Has a Problem The Problem? User acquisition. How do we target potential customers and convert them into users? ! The Solution? There are many ways to drive users. Let’s look at some of the basic ways. 2
  • 3. User Acquisition Strategies - Display Ads Benefits: • Great for brand exposure ! Drawbacks: • Low clickthrough rate (0.1%) • The average person is served 1,700 banner ads per month 3
  • 4. User Acquisition Strategies - PPC Ads Benefits: • Tied to search behaviour • More likely to lead to purchase intention • Affordable ! Drawbacks: • Low clickthrough rate (2%) 4
  • 5. User Acquisition Strategies - E-mail Benefits: • Access to optin audience • Personalizable • Preferred by users for promotional messages ! Drawbacks: • Variable conversion rate (5-50%) • Requires great content 5
  • 6. User Acquisition Strategies - Promotions Benefits: • High conversion rate: 73% • Generates leads and engagement ! Drawbacks: • Can only run 1 per month at most • Requires great content 6
  • 7. User Acquisition Strategies - SEO Benefits: • High potential for click-through if you can rank well • Targetted traffic tied to purchase intention ! Drawbacks: • Ranking well is getting harder • Requires great content and inbound links 7
  • 8. User Acquisitions Strategies - Social Media Benefits: • Low-cost tools • Access to a large audience • Generates leads and engagement ! Drawbacks: • Crowded and noisy • Requires great content to stand out 8
  • 9. All Routes Lead to… Great Content You simply can’t get traffic, leads and conversions without awesome content 9
  • 10. What is Good Content? Good content = Clear, informative, entertaining, educational ! Bad content = Boring, overly salesy, full of errors, lacks concrete, actionable information, focuses on you instead of your reader, tries too hard to be funny 10
  • 11. What is Good Content? In its early days, Groupon used outlandish copy in an attempt to stand out. It used descriptions that were so bizarre they bordered on fantastical. ! Hair was described as “frayed head threads,” while spray tanners were “handheld hue-changers” and teeth were “mouth cubes.” Here’s an example: “The earliest salons were informal gatherings where B-list philosophers gibbered away so they couldn’t hear themselves dying of plague. Get an earful of the modern salon’s soothing hair-dryer purrs and scissor chopchops instead with today’s deal: for $30, you get $100 worth of services at Gary Patrick Salon at its location in Pleasanton.” 11
  • 12. What is Good Content? Now, Groupon’s copy is clear, direct and much easier to understand. Readers don’t have to work so hard to figure out what the deal is. For example: 30 Days of Unlimited Hot-Yoga Classes or 10 Classes at Westcoast Hot Yoga (Up to 69% Off) Build strength, balance, and flexibility while stretching and bending in a 30to 40-degree room 12
  • 13. The Internet is Noisy • 2 million blog posts published each day • 55 million photos uploaded to Instagram each day • 100 hours of video uploaded to YouTube every minute • 30 billion pieces of content shared on Facebook every month ! How will your content stand out? 13
  • 14. First, Decide on Your Format Text Visual Blog post Tweet Photo 
 Gallery Presentation FB post Video Quora 
 answer 14 Infographic
  • 15. Next, Pick Your Channel Your blog Break original story into chunks and distribute across multiple channels 15
  • 16. Basic Blog Post - Best Practice Avoid the direct sales pitch. ! Avoid running press releases as blog posts. ! Keep the post reader-focused. The reader wants to know what’s in it for them. 16
  • 17. Basic Blog Post - Best Practice Use an attentiongrabbing headline. ! Include pullquotes and key takeaways. ! Make it compelling and make the reader benefits obvious. 17
  • 18. Instagram - Best Practice Avoid using the same visual over and over again. ! Avoid nothing but product shots. 18
  • 19. Instagram - Best Practice Show your product in unique contexts. ! Catch the eye and build a story around your brand. 19
  • 20. Twitter - Best Practice Avoid leveraging eyeballs on the back of human tragedy. 20
  • 21. Twitter - Best Practice Leverage current events in a positive way. ! There’s no need for a sales pitch when the image sells itself. 21
  • 22. Twitter - Good or Bad? There’s a lot of grey area when it comes to creating good content. ! This tweet could be funny, or it could be offensive, depending on where you live and what you drive! 22
  • 23. Quora - Best Practice Avoid overly selfpromotional content. ! Focus on delivering value. 23
  • 24. Quora - Best Practice Answer questions thoroughly. ! Include visuals. ! Be interesting. ! Include a link back to a longer blog post. ! Be helpful to people without the sales pitch! 24
  • 25. Infographics - Best Practice Avoid overly complex graphics that are virtually impossible to decipher. 25
  • 26. Infographics - Best Practice The purpose of an infographic is to use visuals to convey information more quickly and effectively than you could with straight text. ! Use a simple schematic that is easy to decipher and nice to look at! 26
  • 27. Your Content Mix This content matrix, produced by Distilled, illustrates four types of content that every brand needs: - Entertaining content - Educational content - Persuasive content - Conversionoriented content 27
  • 28. Average Content Mix • Social media (other than blogs): 87% • Articles: 81% • E-newsletter: 80% • Blogs: 76% • Case studies: 73% • Videos: 73% • White papers: 64% • Infographics: 51% 28
  • 29. Content Must-Haves Here’s a look at the elements you’ll want to have in every blog post to ensure its success. ! We’ll dissect our most popular post — What Burberry’s Doing Right in Online Marketing 29
  • 30. Content Must-Haves - Title Title: Must be clear, compelling and communicative. ! The title is often what the reader will use to determine whether they will click-through and read the piece. ! Be interesting, use keywords and promise the reader something of value. 30
  • 31. Content Must-Haves - Microcontent Microcontent: Subheadings, pullquotes, and other small bits of content that help the reader navigate your page. ! Use micro content that helps tell the story and makes the page scannable. 31
  • 32. Content Must-Haves - Keywords Keywords: Use words that describe the essence of what your content is about. Repeat them in your title, meta-title, subheadings, and body copy. ! Keywords are important for SEO, and also help your reader identify your subject matter. 32
  • 33. Content Must-Haves - Visuals Visuals: Visual content enhances readability. It grabs the reader’s eye. It gives the eye a break from large blocks of text. It breaks up the content and makes it more manageable on the screen. ! Visual content also gets more shares on social media channels. 33
  • 34. Content Must-Haves - Call to Action Call to Action: At this point, you’ve earned the right to be a little salesy. Bring it home and go for the ask - tell your reader what you’d like them to do next. 34
  • 35. Understand Web Reading Patterns • Most web readers • • Look to bold headings, subheadings and links to help them find the information they’re looking for • Often only scan the first few words of a sentence, paragraph or teaser text to determine whether or not to read on • Often won’t scroll below the fold if what they're looking for hasn’t been confirmed above it • • 35 Scan a page in under 10 seconds looking for specific information. They typically do not read every word - at least at first Will read, on average, only 20% of the text on a page Will leave a site/page quickly if they can’t find what they need
  • 36. Repurpose, Repurpose, Repurpose • People learn differently, so use different formats for your content blog post 36 infographic slideshow
  • 37. Content Must-Haves - Shareability Understand what motivates people to share content, then create content that fits the different sharing personalities. 37
  • 38. How Do You Know if it’s Good Content? • Measure it • • • • • • 38 Traffic Shares Longevity Virality Engagement Conversion
  • 39. Study, Rinse and Repeat • Study what works and do more of it ! • Title: • Timing: • Subject: ! ! 39
  • 40. We can help you launch a promotion designed to generate leads and engagement with great content ! ! Contact us for details http://www.strutta.com/contact/ ! www.strutta.com