The Canadian Chamber of Commerce in Shanghai's Annual Report 2011

1. Annual Report 2011
上海加拿大商会
The Canadian Chamber of Commerce in Shanghai
La Chambre de commerce canadienne à Shanghai

2. Annual Report 2011 2
The Canadian Chamber of Commerce in Shanghai
works to ensure that East China’s
Canadian business and social communities
continue to thrive.

3. Annual Report 2011 3
Table of Contents
4 Message from the Chair 14 Chamber Staff
5 Message from the Executive Director 15 Services
6 Business and Government Event Highlights 16 Demographics
10 Social and Community Event Highlights 17 Advertising Rates
12 Financial Report 18 Special Thanks
13 Chamber Board of Directors and Officers 19 Contact Us

4. Sharon Wong Annual Report 2011 4
Chair
Présidente
Message from the Chair
Dear Valued Chamber Members and Friends,
It is with great optimism and gratitude that I send you greetings in the new year! ness needs in China, enhancing existing value and creating opportunities to devel-
op a thriving Canadian community in China. In this regard, your input and ideas
Last year was a busy and eventful year for both the Chamber and our members. are important and invaluable and we hope to harness these in the new year.
Following the success of our numerous social events and business intelligence pro-
grams, we have continued to see great developments in 2011. Highlights include Our achievements to date are a reflection of your continued support and dedica-
hosting visits from the Minister of Foreign Affairs, the Honourable John Baird and tion to expanding Canadian business interests in China. We thank you for this.
Minister of Natural Resources, the Honourable Joe Oliver and welcoming British We also invite members to take advantage of the great opportunities CanCham
Columbia Premier Christy Clark at the BC Alumni Ambassadors Reception. offers to help further your business and raise your profile. I encourage each of you
to become involved and engaged and drop by our office for any questions or ideas
2011 saw a number of changes for members doing business in China including the regarding CanCham.
requirement that expatriates participate in China’s social insurance scheme and the
pilot introduction of the value added tax in Shanghai. In respect of social insur- It has been a privilege to serve as Chair of the Canadian Chamber of Commerce in
ance matters, CanCham has worked on lobbying for further clarifications on these China in 2011. We look forward to providing you with continued excellent service
issues. in the coming year.
Additionally, following CanCham tradition, members celebrated all things Ca-
nadian on Canada Day as well enjoying other outings such as Hockey Night in
Shanghai and Movie Night under the Stars. Members also had the opportunity to
network and build their business expertise through events such as Transfer Pricing
in China, the Inter-Chamber Ladies Networking Night, Hiring and Firing and
Legal Best Practices for Managing a Subsidiary or Rep. Office to name a few. Sharon Wong
Chair
In the coming year, CanCham is committed to further understanding your busi- The Canadian Chamber of Commerce in Shanghai

5. Carley Pulford Annual Report 2011 5
Executive Director
Directrice générale
Message from the Executive Director
Dear Members and Friends of CanCham Shanghai, tinuing to uphold Canada’s strong brand image here.
Let me start by saying that since my appointment as Executive Director it has truly As a member of the CanCham, you are not only broadening your network but you
been a privilege to serve not just the Canadian Chamber of Commerce in Shanghai are helping to create a piece of Canada in China for those that wish to learn more
but the Canadian community at large in China. about Canada and for those who wish to reconnect with their Canadian roots.
Our two main missions in China remain the same, first, to connect you and your I look forward to continuing to work with you all in 2012 as we strive to realize the
business to opportunities and key contacts in China. Second, we provide support full potential of Canadian businesses in China.
to Canadians and Canadian Companies working and living in China not only
from a business point of view but from a social aspect as well.
During 2011 we’ve launched several new initiatives that are helping the Chamber
serve you, our members, better. We implemented a new membership category and
series of events to further increase the involvement of the Young Professionals en-
Carley Pulford
suring the future of CanCham.
Executive Director
The Canadian Chamber of Commerce in Shanghai
We’ve also reinstated the Access Program which provides member to member dis-
counts and special offers.
I strongly believe that everyone involved with CanCham Shanghai is united by a
desire to demonstrate the absolute best that Canada has to offer by strengthening
the business relationships that already exist between Canada and China while con-

6. In 2011 the Chamber hosted more than 75 events for Canadians and friends
of the Canadian community.
Annual Report 2011 6
Our business events are created to help our member businesses grow their
Build Your Business
professional networks while gaining the knowledge needed to succeed in the
China market.
Business & Government Highlights
January Annual General Meeting 2011 Trends and Strategies The Impact of China’s 12th Five Year
Sisters in Business Breakfast Event Se- The Annual General Meeting (AGM) was held Dong Tao, Assistant President of the Shanghai Plan: How it actually works and what’s
on February 23rd, 2011. The Board of Direc- Foreign Investment Development Board dis-
ries: Heidi Dugan Speaks in store for the next five years
tors reviewed CanCham Shanghai’s develop- cussed the trends and strategies for Foreign Di-
Heidi Dugan, media personality and inspira- The Canadian Chamber in Shanghai and the
ment over 2010 and previewed CanCham’s ini- rect Investment in China.
tional businesswoman, shared how she performs Canada China Business Council (CCBC) host-
tiatives in 2011. The Chamber’s current board ed Kenneth Jarrett, Chairman of APCO World-
multi-roles while maintaining a work-life bal-
of directors was also elected at this AGM.
ance. Organized by AustCham and supported 2010 Annual Filing & Non-Trade For- wide, Greater China who spoke about the key
by CanCham. eign Exchange Remittance Seminar impacts of the new policies announced in Chi-
March With the promulgation of various new tax rules na’s new 12th Five Year Plan.
February CSR Roundtable: and regulations in 2010, enterprises will inevi-
Sisters in Business Breakfast Event Se- Building Responsible Businesses tably face a lot of new tax issues when handling The Taxmen Cometh: Presenting Van-
In this event supported by the Canadian Con- 2010 annual filing and non-trade foreign ex- couver’s International Financial Cen-
ries: Susan Heffernan, Soozar change remittance matters. Now, a professional
sulate and the Canada-China Business Council, tre
AustCham and CanCham hosted Susan Heffer- from Deloitte brings you a seminar providing
Danielle Ruan, Director of COCO Mat and The International Financial Centre BC is posi-
nan who told attendees how she in-depth analysis focusing on the hot topics.
Marie-Lucie Spoke of the Giving Tree discussed tioning Vancouver as a tax free zone for inter-
founded and successfully developed Soozar’s
the challenges and successes of encouraging so- national financial activities. With this in mind
brand in China and internationally.
cially responsible practices in China from both a ,Bruce Flexman, President of IFC BC, and Jim-
for-profit and non-profit perspectives.
April
my Mitchell, Vice President, Business Develop-
New Facts on Brand Buying and How In the second segment, Tom Cumming, Pro- Young Professionals: mnent IFC BC spoke of how BC’s competitive
Marketing Works gram Advisor, Investment Cooperation Program Launching Your Career in China advantages can work for businesses.
Presented by AustCham and CanCham. Guest (INC) Division Foreign Affairs and Internation- Fred Spoke, Managing Director of Canada
speaker Dr Jenni Romaniuk unraveled the al Trade Canada, discussed how Canadian com- Wood Ltd discussed his 10 years of Chinese
Seven Major Myths of brand buying and cus- panies encourag ing CSR practices can receive working experience and talked about what Best HR Practices: Hiring and Firing
tomer behaviour, followed with empirical evi- grants. young professionals should be aware of upon in China
dence from the Chinese market which haven’t embarking on their careers in China. CanCham and AustCham presented Michael J.
yet made their way into university textbooks. FIE’s Strategy in Investing in China- Zuo, Account Manager & Senior Consultant at

7. Annual Report 2011 7
Build Your Business
Business & Government Highlights
Shanghai Donghao Human Resource Co., Ltd. foreign capital in China because Chinese com- tions, Asia Pacific, and Nigel Ingham, Director ans about his career path and how he went from
(DHR), who discussed the ins and outs of HR panies have become such strong competitors. of Industrial Services, East China, presented on majoring in French literature to becoming the
in China, and what both employers and em- the office and industrial property markets in head of one of Canada’s largest banks in Asia.
ployees should know in matters related to hiring 2011 Chambers of Commerce Forum: China and everything you need to know about
and firing. purchasing and renting business premises. Too Many Bosses, Too Few Leaders
China Gold Rush with Global Invest-
ment Rajeev Peshawaria , CEO of the ICLIF Leader-
Consulate Briefing 2011 ship & Governance Centre addressed members
May Business leaders from Chinese and International The semi-annual Consulate Briefing from the
Young Professionals: Taking the leap Chambers of Commerce gathered at this 2 day of MayCham and CanCham about why
Canadian Consulate was held on June 16, 2011. some organizations are able to achieve greater
and building your business in China conference to discuss trade, investment, impli- Consul General of Canada Nadir Patel spoke
cations of the 5 year plan and other topics per- commercial success over longer periods of time
Olivier Brault, General Manager of Norduyn about the latest business, economic, political, compared to others even in the same market
China, spoke to young Canadians about how he taining to Chna’s economy. cultural and consular news. conditions.
left Canada to start the China operations of a
Canadian aerospace company from scratch. Understanding Your Laowai Boss Social Media in China Canada-China Business Luncheon
Jason Inch, Managing Director of InChina Sam Flemming, Founder and Chairman of CIC
Event Management and Dolly Ou Yang, Execu- and Alex Miller, Product Manager for Advertis- with Minister of International Affairs
The Evolving/Devolving Business
tive Director of HKJ Global Co. Ltd. spoke to ing at Renren.com discussed where Chinese us- John Baird
Environment for MNC’s in China - CanCham Shanghai and CCBC hosted a wel-
attendees about everything an employee needs ers are talking online and the power of social
Which Way is forward? to know about dealing with a boss of another media marketing. come luncheon for the Honourable John Baird,
BenCham, AustCham, DanCham and Can- culture. Canada’s Minister of Foreign Affairs.
Cham Shanghai, presented David Hoffman,
Vice President and Managing Director of The June July
Conference Board China Center for Economics Making Sense of China’s Property How will China’s current social insur-
Young Professionals with Robert Mar- ance law affect you?
and Business who discussed whether the current Game
difficult environment for MNCs was due to tin Phuong Chung, Senior Vice President and Lily
Colliers International property experts Chris Robert Martin, the former Head of Asia for the
regulator design or to the diminishing need for Cuff, Executive Director of Corporate Solu- Zhang, Director, Employee Benefits (EB) of
BMO Financial Group talked to young Canadi- Manulife-Sinochem briefed attendees on China’s

8. Annual Report 2011 8
Build Your Business
Business & Government Highlights
current Social Insurance Law and talked about Behind the Scenes at the Pullman Ho- of the common legal problems that managers Commissioner at the Canadian Consulate in
its impact on employees. They also discussed the face, and best practice approaches to avoid or Shanghai and the Canadian Trade Commis-
new social insurance law and how the potential tel respond to these issues. sioner team spoke to members about the servic-
change can impact foreigneres and their social Attendees got a behind the scenes tour of the es that they can provide to Canadian businesses
Pullman Skyway Hotel. Those on the tour saw
insurance benefits. Luncheon with the Premier of Quebec, in China.
the day to day operations of this luxury hotel
and learn how the HR, Security, F&B managers Jean Charest
Towards Sustainable Growth in Chi- as well as the GM of the hotel ensures that the During his visit to Shanghai, Premier Charest Strengthening Management Commu-
na Pullman runs smoothly. gave a major public address on September 1st nication Skills
AustCham Shanghai, BritCham Shanghai and to strengthen the business ties between Québec This public talk, given by Mr. Ethan Becker, dis-
CanCham Shanghai hosted a panel discussion and China. cussed 2 of the 8 most common topics in the
with Dr. Yolanda Fernandez Lommen, Head of September discipline of communication as it relates to the
the Economics Unit at the Asian Development Media/PR tips for personal presenta- Young Professionals Panel Discussion: workplace: diffusing defensiveness and control-
Bank who gave an analysis of the major chal- tion and public speaking ling nervousness when speaking.
lenges in terms of future growth and develop-
Jumpstarting Your Career in China
AustCham Shanghai, CanCham Shanghai and John McDonald, Trista Baldwin and Hilary
ment in the economy. guest speaker Mario Cavolo hosted a seminar Bauer, Canadian professionals who are currently November
on effective personal presentation, speaking and working in Shanghai, spoke to young profes- Improving Performance with Scarce
communication styles to support your business’ sionals about working for well-established non-
August media/PR communications needs.
Talent: Richard Ivey Business Round-
profit organizations in Shanghai. table with Bruce Miyashita
Improving Essential Business English
Organized by CanCham and Ivey School of
Writing Skills How to Control Your Company: Business Alumni Association, keynote speaker
Jason Inch, Managing Director of InChina Best Practices for Dealing with Legal October
Bruce Miyashita highlighted how organizations
Training, worked with attendees to improve Challenges of Managing a Subsidiary Canadian Government Breakfast Se- are dealing with the challenges of attracting,
their writing style and make their business writ- ries: How Can Trade Commissioners building and retaining talent in order to achieve
or Rep. Office
ing more effective and professional. Managing Partner Maarten Roos of R&P China Help Your Business? and maintain higher levels of business perfor-
Lawyers used practical examples to show some Robert McCubbing, Team Leader and Trade mance.

9. Annual Report 2011 9
Build Your Business
Business & Government Highlights
To Buy or not to Buy: portunities and developments in the province of Ernst & Young, Shanghai provided information their reputation online, how to defend against
The Commercial Real Estate Situation British Columbia. on recent transfer pricing developments in Chi- blows to their brand’s reputation, and discussed
na and discussed the key issues for tax directors, the role of reputational marketing in their com-
in and around Shanghai finance managers, controllers, general managers
The Swiss Chamber of Commerce and the Ca- How Your Work Is Killing You : panies’ arsenals.
nadian Chamber of Commerce in Shanghai in- and CFOs dealing with transfer pricing issues.
Improving Health & Productivity in
vited two very experienced real estate experts at
the Workplace with Ergonomics Quick Event Stats
the Longemont Hotel to help attendees under-
A seasoned physiotherapist, Patrick Ansovini, December
16
stand the current real estate situation in Shang-
physiotherapist at SinoUnited Health talked to Behind the Scenes: Coca Cola Factory
hai. attendees about how you can improve health, Tour
safety and efficiency at the workplace. Attendees got a behind the scenes tour of the
Board and Canadian
Canada-China Business Leaders’ Coca Cola Shenmei Plant.
government events
Dinner with Canada’s Minister of Chinese proverbs: Condensed Culture
32
Natural Resources, Joe Oliver and Insight into Chinese Mentality China’s New Social Insurance Law -
The Canadian Chamber of Commerce in Shang- In this session with Albert Krisskoy, who has Updates and Solutions
hai hosted a welcome dinner at the Four Seasons spent 18 years in China studying, working and In the follow-up of “How Will China’s Current
Hotel Shanghai for the Honourable Joe Oliver, accumulating knowledge of Chinese language Social Insurance Law Impact You?” This edition Business events
Canada’s Minister of Natural Resources. and culture, members of the Spanish and Ca- updated members on the latest changes to Chi-
BC Alumni Ambassadors Reception
with the Premier of British Columbia,
nadian Chamber learned about the cultural sig-
nificance of Chinese idioms.
na’s Social Insurance Law and further discussed
its impact on businesses as well as possible solu-
tions.
Trade mission
4
Christy Clark Transfer pricing in China - Latest de- and government
British Columbia’s alumni and friends in Shang- velopments and planning strategies Reputational Marketing Seminar :
delegation events
hai joined Premier Clark for the BC Ambassa- Two experienced transfer pricing practitioners: Influencing Consumer Decisions
dors reception to hear about the exciting op- Mr. Jonathan Belec and Mr. Travis Qiu from CanCham and CEBEX hosted a seminar to
help attendees learn how to build and maintain

10. As the core of the Canadian community in East China,
Annual Report 2011
the Canadian Chamber of Commerce in Shanghai has a 10
mandate to create a sense of community for Canadians and
Connecting Canadians
friends of Canadians.
Social & Community Highlights
January Canuck Connection: Caesars & Pou- May La Fête nationale du Québec
Canuck Connection : tine Night Canuck Connection: Quebec Day Celebration
Welcome Back Mixer Canadians gathered at Osteria to enjoy delicious CanCham Music Festival Quebec lovers gathered to enjoy the biggest
Canadians and friends met at the Boxing Cat Caesars and poutine at this monthly mixer. CanCham Shanghai and Big Bamboo hosted a Quebec day celebration in Shanghai. Attendees
Brewery to meet up with old friends and make night of fantastic live music featuring popular enjoyed French-Canadian music, a poutine bar
new connections. local bands Studio 188, Smoking Aces, Dave and an authentic French-Canadian experience!
April Hewett Apphia Campbell, Rough Diamonds
Rick Hansen Difference Maker and Lonestar Wild.
February Awards Celebration July
Canuck Connection: The Rick Hansen Foundation with the support Shanghai Hustle Scavenger Hunt
June CanCham Shanghai’s Canadian Alumni Com-
Hockey Night in Shanghai of CanCham Shanghai celebrated their 25th
Over 300 hockey fans gathered at CanCham’s anniversary of the Man in Motion World Tour Canada Day in Shanghai 2011 mittee held the 2nd annual Shanghai Wide
largest Canuck Connection in the Chamber’s Over 300 Canadians and friends came out on Scavenger Hunt at the Big Bamboo on Nanyang
with the Man in Motion himself, Rick Hansen.
history to watch a live hockey game put on by June 18th, 2011 to Sheshan to celebrate Cana- Lu.
the Shanghai Hockey Club. da’s 144th Birthday!
Canuck Connection: Contestants navigated through Shanghai’s ur-
Pancake Brunch & Easter Egg Hunt Special thanks to our Silver Sponsor B+H Ar- ban landscape to complete a myriad of tasks,
March CanCham Shanghai hatched a plan and invite chitects and our Booth Sponsor the Bank of challenges and puzzles and win bragging rights
3rd Annual Canadian all Canadians and friends to an eggsquisite Montreal (China) Co.Ltd. Shanghai branch for for their team and alma-mater!
Inter-University Alumni Mixer breakfast buffet with pancakes and real Cana- their generous support.
The Canadian Alumni of Shanghai gathered at dian Maple Syrup from Goodwell’s.
this annual mixer to reconnect with their Alma- Kids enjoyed an Easter egg hunt hosted by Can- August
Inter-Chamber Summer Mixer
Mater and fellow alumni. Cham’s Eggsecutive Director and eggspert Eas-
Members of the international Chambers of
Canuck Connection:
ter egg hider.
Commerce gathered to expand their profession- Welcome Back Mixer
al and social networks in Shanghai. The return of Canuck Connection brought Ca-

11. Annual Report 2011 11
Connecting Canadians
Social & Community Highlights
nadians and friends out to Avalon for some Ca- Inter-Chamber Ladies Networking December
nadian Club, Moosehead and poutine. Night Annual Canadian Christmas Dinner Quick Event Stats
Women professionals gathered at this success- This year, CanCham celebrated the 2011 Yule-
ful mixer to exchange ideas about running their
9
September own business, engaging in corporate businesses,
tide season at Marriott Changfeng Park in the
style of a traditional Canadian Christmas Eve.
Inter-Chamber Mixer in Suzhou planning to start working or just wishing to en- Over 280 attendees had a holly jolly Christmas
The international chambers of commerce met in large their professional network. with turkey, prizes, entertainment and a special
Suzhou to meet up with friends and make new Inter-Chamber
visit from Santa!
connections.
Annual Canadian Alumni Thanksgiv- Events
ing Dinner
Canuck Connection:
16
The Canadian Alumni Committee hosted the
Movie Night Under the Stars annual Canadian Thanksgiving where Cana-
Canadians and friends gathered at WA Opti- dians and friends celebrated with their fellow
mum Health to enjoy an outdoor movie night alumni and enjoyed an evening of good fun,
under the stars. great friends and fantastic food.
Social and Alumni
Events
October If you would like to share your ex-
November
Inter-Chamber Legal Mixer
Members of International Chambers of Com-
merce had the opportunity to informally net-
work with other legal professionals from around
Canuck Connection: Movember
The “Movember” edition of Canuck Connec-
tion got a little hairy with a “grow your mo
(moustache)”theme.
pertise with the Canadian business
community in Shanghai or if you
would like to see a particular topic
2079
Attendees at CanCham’s
Shanghai. covered in a seminar, please con- Events in 2011
tact the CanCham team .

12. REVENUES BY PROGRAM
Annual Report 2011 12
Sponsorship - General
4%
Financial
Report
2011 Social Events Membership
27% 45%
Business Events
24%
EXPENDITURES BY PROGRAM deficit
Governance 7%
5%
Sponsorship - General
3%
10.0%
9.1%
Membership
Social Events 40% 8.0%
6.0%
25 % 4.0%
2.0%
0.0%
1
Business Events
20%

13. Annual Report 2011 13
Chamber Board of Directors & Officers
The Chamber’s board members are responsible for forming and
driving the policies as well as providing guidance on all the ac-
tivities of the Chamber.
Sharon Wong Winston Kan David Nicholson CA
Chair Vice-Chair Treasurer
Counsel
Senior Business President
King & Wood Mallesons
Development Manager, Bennet & Wright Interna-
IMW Compressor Co., tional Group Ltd.
Ltd.
Alan McMillan Eunice Wang
Mark Ceolin Phuong Chung Anthony Fong John E. McDonald Radley Mackenzie Yves J. Nadon
Director Director
Director Director Director Director Director Director
CEO Vice President
President Senior Vice President General Manager Managing Director Consultant Consultant Bank of Montreal (China)
APCO (Beijing) WSX Group JIE Technologies Ltd.
Red Gate Interna- Manulife-Sinochem IBM Engineering Tech- British Columbia Trade Co.Ltd.
tional nology Company and Investment Office –
Shanghai

14. Annual Report 2011 14
Chamber Staff
The Chamber staff executes the programs and services of the Chamber.
If you should need any assistance regarding our services for members,
events, media platforms, sponsorship, etc., you may contact any one of our
team members.
Carley Pulford
Executive Director
carley.pulford@cancham.asia
Sarah Cheng Rebecca Copelovici Christine Cheung Alice Wang
Media & Communications Senior Membership Manager Senior Events Coordinator Events Coordinator
Manager rebecca@cancham.asia christine@cancham.asia alice@cancham.asia
sara@cancham.asia

15. Annual Report 2011 15
Services
Inform Promote Connect
• Via topical seminars at membership rates. • Members are given the opportunity to speak at • The Chamber widens your professional and social
seminars in order to share their expertise with a network through personal introductions. We take
• Meet informed experts/professionals at seminars wider network. the time to meet with you to understand your
and social mixers. needs and goals and then we take that information
• Market your services and products to other mem- and research potential stakeholders/customers/
• Share your expertise with the Chamber’s mem- bers with the Access Program (a member to mem- business partners within our network and within
bers. ber discount and services program). the network of other chambers as well.
• Members are listed on our online membership di- • As a speaker at one of our events, you have the
rectory. chance to expand your clientele.
• With over 2000 attendees at our events, members
get the chance to meet like-minded professionals
as well as potential customers.

16. Annual Report 2011 16
Demographics

17. Annual Report 2011 17
Have Your Voice Heard
Advertising Rates

18. Annual Report 2011 18
Special Thanks
The Canadian Chamber of Commerce in Shanghai would like to extend a special thank you to the following companies for their generous support. The time,
effort and resources you contribute to the Chamber ensures that the Chamber can continue to serve our members and the greater Canadian community at large
in East China.
Shanghai Nine Dragons
Construction
& Consulting Co.,Ltd
www.ndconst.com

19. Annual Report 2011 19
Contact Us
Suite 2805
172 Yuyuan Road
Jing An District
T: 021 6075 8797/98/99
info@cancham.asia
www.cancham.asia