1. GLOSSARY OF TERMS USED IN OP & PM
Sudarshan Kumar Patel
PGDMA-1320
NAARM

2. GLOSSARY
 Operation Management
 OM Function
 OM Role
 QMO
 OM Characteristics
 OM Decisions
 Performance Objectives
 OM 5P
 Process Types
 Service Shops
 Process Mapping
 Little’s Law
 Design Funnel
 QFD
 Taguchi Methods
 Computer Aided Designs
 Poka Yokes
 Location Capacity
 Location Technique
 Utilization & Efficiency
 GIS
 Forecasting Methods
 Layout
 Balancing Techniques
 Process Technology
 MIS,DSS,TPS,ESS
 Lean Operation
 JIT,KANBAN,KAIZEN,6SIGMA
 Waste Elimination 5s
 Project
 Project Crashing
 Constraints of Project
 AOA,AON,CP,CPM
 Gantt Chart, Milestone,
PERT,WBS

3. THANK YOU