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ProblemSolving by  VarduhiSurmalyan,[object Object]
Why solve problems For moveingfrom a given state to a desired goal state.,[object Object],Problem Defined,[object Object],A problem is simply the difference between what you have and what you want. It may be a matter of getting something, of getting rid of something, of avoiding something, or of getting to know what you want.,[object Object],There can be problems as obstacles in the way of what we want to achieve. To succeed we must remove or overcome these obstacles.,[object Object],A problem is like a headache or a stone in your throat.,[object Object]
What are the seven steps of the Problem Solving Model? ,[object Object]
4,[object Object],Problem Solving (PSM) Process,[object Object],1,[object Object],Step 1,[object Object],Define the ,[object Object],Problem,[object Object],2,[object Object],Step 7,[object Object],Verify if the problem has been resolved or not,[object Object],Step 2,[object Object],2. Look at potential causes,[object Object],6,[object Object],3,[object Object],Step 6 ,[object Object],Monitor implementation of the plan,[object Object],Step 3,[object Object],Identify alternatives for approaches to resolve the problem,[object Object],5,[object Object],4,[object Object],Step 4,[object Object],Select an approach to resolve the problem,[object Object],Step 5 ,[object Object],Plan the implementation of the best alternative,[object Object]
1. Define the problem,[object Object],Appreciation- Extracting Maximum Information from Facts,[object Object],          Asking 'so what?' repeatedly helps you to extract all important     information implied by a fact. ,[object Object],Verifying your understanding of the problems:,[object Object],Prioritize the problems:a. If you discover that you are looking at several related problems, then prioritize which ones you should address first. b. Note the difference between "important" and "urgent" problems. Important problems deserve more attention. ,[object Object],Understand your role in the problem:If you're very stressed out, it'll probably look like others are. If you feel very guilty about your role in the problem, you may ignore the accountabilities of others.,[object Object]
2. Look at potential causes for the problem,[object Object],Asking "why" repeatedly directs the focus toward real causes so problems can be solved permanently.,[object Object],It's critical to get input from other people who notice the problem and who are effected by it. ,[object Object],Thinking Outside the Box !,[object Object]
3. Identify alternatives for approaches to resolve the problem,[object Object],At this point, it's useful to keep others involved . Brainstorm for solutions to the problem. Brainstorming is collecting as many ideas as possible, then screening them to find the best idea. It's critical when collecting the ideas to not pass any judgment on the ideas. Celebrate diversity. Let others' ideas take you somewhere else. Combine, synergize, and improve upon ideas... ,[object Object],It is better to have enough ideas for some of them to be wrong, than to be always right by having no ideas at all.,[object Object]
8,[object Object]
4. Select an approach to resolve the problem,[object Object],ACTION EXERCISES,[object Object],         Here are two things you can do immediately to become a better problem solver and decision maker.,[object Object],Take some time to be absolutely clear about the problem that is under discussion. Give some thought to what an ideal decision or solution would accomplish. Instead of focusing on the situation as it is, talk about the situation, as you would like it to be.,[object Object],The more you think and talk about solutions, the more positive and creative everyone will be and the better ideas you will come up with.,[object Object],When selecting the best approach, consider:a. Which approach is the most likely to solve the problem for the long term?b. Which approach is the most realistic to accomplish for now? Do you have the resources? Are they affordable? Do you have enough time to implement the approach?c. What is the extent of risk associated with each alternative? ,[object Object]
10,[object Object]
Turning Problems in Opportunities,[object Object],There's an old saying "There are no problems – only opportunities." So, change how you see your problems. To turn things around, start by focusing on finding a solution. Even if you don't come up with any answers immediately, when you accept that you will find a solution you'll begin to experience a shift. You'll go from feeling like you can't do anything to gaining confidence and "can-do" attitude.,[object Object],As you change your attitude and regularly start to look for solutions, as you continue to think of finding a solution you will begin to discover and attract unlimited opportunities.,[object Object]
When I have eliminated the ways that will not work, I will find the way that will work." – Thomas EdisonGiven the situation you are in now as a starting point, consider various options: what opportunities for and a roadmap to ultimate success can you see or imagine?Having looked at the scene from your view, look at it from different perspectives, try each of these views:,[object Object]
Positive Thinking,[object Object],When you encounter a problem, try to look for the good points. Everything has at least one good point. Even sickness has its positive side. You get some extra rest or have more time to spend with your family or you use the period of recuperation as an opportunity to turn to "protection“. ,[object Object],You can become a positive thinker simply by becoming a solution-oriented person rather than a problem-oriented person.,[object Object]
How to solve problems and make decisions more effectively in discussions with other people.,[object Object],Your ability to communicate is the most important skill you can develop to get on to the fast track in your career. Perhaps the most important thing you do in business is to solve problems and make decisions, both by yourself and with other people.,[object Object],Too many problem-solving discussions end up focusing all of the attention of all the people present on what happened in the past and who is to blame. The effective executive uses this type of communication to focus on where the company and the individuals are going, and what can happen in the future – the only part of the situation over which anyone has any control.,[object Object]
5. Plan the implementation of the best alternative (this is your action plan),[object Object],What steps should be taken to implement the best alternative to solving the problem? ,[object Object],How much time will you need to implement the solution? Write a schedule that includes the start and stop times, and when you expect to see certain indicators of success. ,[object Object],Communicate the plan to those who will involved in implementing it.(An important aspect of this step in the problem-solving process is continually observation and feedback.),[object Object]
6. Monitor implementation of the plan,[object Object],Monitor the indicators of success: ,[object Object], Are you seeing what you would expect from the indicators?,[object Object], Will the plan be done according to schedule? ,[object Object]
7. Verify if the problem has been resolved or not,[object Object],You should consider:What changes should be made to avoid this type of problem in the future? What did you learn from this problem solving?,[object Object],     You should took it upon yourself to fix the path so that nobody have a similar accident. Positive thinking might ease our suffering while we are sick, but we need prevent ourselves from getting sick again; we may need to exercise more…,[object Object],When I am working on a problem I never think about beauty. I only think about how to solve the problem. But when I have finished, if the solution is not beautiful, I know it is wrong." – Buckminster Fuller.,[object Object]
Tips & Warnings forProblem Solving ,[object Object], It may take you some time to solve a problem. Your odds of success often go to 0 when you give up.,[object Object]
Problem Solving ,[object Object],"What God Looks Like",[object Object],A kindergarten teacher was observing her classroom of children while they were drawing. She walked around to look at the artwork. As she got to one little girl who was working diligently, she asked what  the drawing was.,[object Object],The girl replied, "I'm drawing God.",[object Object],The teacher paused and said, "But no one knows what God looks like.,[object Object],Without missing a beat, or looking up from her drawing the girlreplied,  "They will in a minute.",[object Object],Good luck &,[object Object],Thank You!,[object Object]

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Problem solving by Varduhi Surmalyan

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Notas del editor

  1. Problem solving by VarduhiSurmalyan
  2. Problem solving by VarduhiSurmalyan
  3. Problem solving by VarduhiSurmalyan
  4. Problem solving by VarduhiSurmalyan
  5. Problem solving by VarduhiSurmalyan