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REPOSITORY SERVICES FOR
 STUDENTS, FACULTY, AND
RESEARCH ADMINISTRATION
          DR. SUSAN J. MATVEYEVA
KLA ANNUAL CONFERENCE, WICHITA, KS, APRIL12, 2012
OUTLINES

 • The Comprehensive Service Program at the
   exploratory phase of the WSU institutional repository
   development
 • The questions we asked ourselves
 • The institutional repository service offering for
    • students
    • faculty
    • university administration
 • The Selective (Focused) Service Program as a new
   phase of the WSU institutional repository service
   development
 • Conclusion
susan.matveyeva@wichita.edu    KLA Conference, Wichita, KS   IR Services / Matveyeva
INTRODUCTION

 • This presentation is about a change in a service
   development strategy
 • The exploratory phase of the IR has been
   completed
 • The library had a choice: to increase status of this
   service (e.g. create a unit; add resources); to keep
   it unchanged, or to decrease it
 • For an IR librarian, the end of an exploratory phase
   means search for a new strategy of the IR service
   development


susan.matveyeva@wichita.edu   KLA Conference, Wichita, KS   IR Services / Matveyeva
THE COMPREHENSIVE SERVICE PROGRAM

 • Is based on the notion that an IR is a set of
   services, many of a technical nature.
 • Service unit(s) (libraries; may partner with the
   Office of Research Administration and University
   Computing), supplies a database, help with
   metadata & customer service
 • Faculty authors use the IR as they decide
   Communities, e.g. dept. are responsible for
   content & submission
 • A service development strategy is for a
   university-wide group, often the IR or Scholarly
   Communication Advisory Committee

susan.matveyeva@wichita.edu   KLA Conference, Wichita, KS   IR Services / Matveyeva
THE COMPREHENSIVE SERVICE PROGRAM
                               (CONT.)

 • Is based on the original idea of an IR:
 “IRs are partly linked to the notion of digital interoperability,
 which is in turn linked to the Open Archives Initiative (OAI) and
 its Open Archives Initiative Protocol for Metadata Harvesting
 (OAI-PMH). The OAI in turn had its roots in the notion of a
 "Universal Preprint Service,“ since superseded by the open
 access movement. “ (Wikipedia)
 The result: an inclusive (comprehensive)
 collection development policy, which from
 the beginning of an IR development requires
 an exploration of the needs in the repository
 services of all major university groups

susan.matveyeva@wichita.edu   KLA Conference, Wichita, KS   IR Services / Matveyeva
THE QUESTIONS WE ASKED
                    OURSELVES:
 • Why do students need the institutional repository ?

 • Why do faculty need the institutional repository?

 • Why does university administration need the
   institutional repository ?




susan.matveyeva@wichita.edu   KLA Conference, Wichita, KS   IR Services / Matveyeva
REPOSITORY SERVICES
                  FOR STUDENTS
              GOALS: EVIDENCE OF PROFESSIONALISM;
       BUILDING PORTFOLIO FOR PROSPECTIVE EMPLOYERS




susan.matveyeva@wichit
                         KLA Conference, Wichita, KS   IR Services / Matveyeva
a.edu
WHY STUDENTS NEED
                 THE INSTITUTIONAL REPOSITORY


 • Some observations:
    • Graduate students are the heavy users of research authored or
      advised by their professors
    • Students need to establish their reputation as researchers so
      they need to have publications
    • Current students are more open toward online publications
      and Open Access scholarship than previous generations; they
      are pleased to see their work published by their alma mater
      university; they often link their pages to publications in the IR
    • Students need to build portfolio to present it to perspective
      employers
 Publications in the institutional repository approved by
 professors and the authoritative committees are evidence
 of student learning; the product of the university’s teaching

susan.matveyeva@wichita.edu   KLA Conference, Wichita, KS   IR Services / Matveyeva
WE DEVELOPED: ETD PROGRAM

 • Especially important documents are theses &
   dissertations (ETDs)
 • The ETD program is a collaboration of the Graduate
   School and the Library
 • Workflow distributed between the Graduate School and
   the Library’s TS
 • Workflow in TS: manual input or bulk import depends on
   the number of ETDs (3 loads per year)
 • Transfer from SOAR/DSpace to OCLC /Voyager see
   details at one of previous presentations
    http://soar.wichita.edu/dspace/handle/10057/1573 (Deng, et al)
 • ETD is a collection of the Graduate School
 • Mapping ETD to Dept. and College collections for easy
   linking by the appropriate colleges & departments

susan.matveyeva@wichita.edu    KLA Conference, Wichita, KS   IR Services / Matveyeva
WE DEVELOPED: ETD PROGRAM (CONT.)

 • ETD became a new worldwide standard
 • Mandated deposit of ETD: register your mandate at:
   http://roarmap.eprints.org/
 • ETD in WorldCat
 • ETD in the Networked Library of Theses &
   Dissertations (Union Archives: list of submitters)
 • ETD in ProQuest
    • Why the Graduate School stopped using ProQuest
    • Why we may go back to ProQuest
    • ProQuest Open Access option ETD Administrator submission
      system: www.etdadmin.com
 • U.S. and International ETD Associations and Conferences

susan.matveyeva@wichita.edu   KLA Conference, Wichita, KS   IR Services / Matveyeva
PROCEEDINGS, JOURNALS, PROJECTS,
     POSTERS, CREATIVE WORKS
 • Series, series, series … Why series is good:
    •   Regular submissions
    •   Established policies
    •   Relationships with the appropriate units on campus
    •   Established metadata prototypes
    •   Established workflow
 • Example: GRASP proceedings – stable annual
   conference vs. Master’s projects – voluntary
   submission; no stability
 • Self-submission vs mediated submission
   (completeness, regularity, & quality)

susan.matveyeva@wichita.edu   KLA Conference, Wichita, KS   IR Services / Matveyeva
COLLABORATIVE NATURE OF SERVICES FOR STUDENTS:
 THE INVOLVEMENT OF FACULTY & ADMINISTRATION


 • Students’ publications must be sponsored by faculty
 • The ETD Program, student journals & proceedings,
   projects and forums are collaborative library
   services for Graduate School, Research
   Administration, and Colleges / Departments
 • The results: increased visibility of student’s research;
   evidence of faculty work & the university products,
   ready for assessment
 • Also: increase in the library’s visibility and evidence
   of the library’s ability to provide an innovative
   service

susan.matveyeva@wichita.edu   KLA Conference, Wichita, KS   IR Services / Matveyeva
REPOSITORY SERVICES
                   FOR FACULTY
         GOALS: VISIBILITY OF RESEARCH; INCREASE
    CITATIONS; STORAGE & AVAILABILITY OF WORKS




susan.matveyeva@wichit
                         KLA Conference, Wichita, KS   IR Services / Matveyeva
a.edu
WHY FACULTY NEED
      THE INSTITUTIONAL REPOSITORY
 • To increase usage and citations of their works
 • To publish manuscripts that cannot be published by
   traditional publishers
 • Platform (hardware, software system, networking
   services, secure online environment, storage space)
   for any work, (cheaper to publish in their university
   than outsource)
 • Services (processing, file conversion, scanning,
   metadata, migration, backup, preservation)



susan.matveyeva@wichita.edu   KLA Conference, Wichita, KS   IR Services / Matveyeva
I. DISSEMINATION OF FACULTY
             PUBLISHED RESEARCH
 VIA AN IR THAT OTHER SCHOLARS CAN FIND THEM IN GOOGLE,
    BING, YAHOO, AND OTHER SEARCH ENGINES AS WELL IN
      WORLDWIDE NETWORK OF RESEARCH REPOSITORIES.




susan.matveyeva@wichit
                         KLA Conference, Wichita, KS   IR Services / Matveyeva
a.edu
TWO TYPES OF FACULTY COLLECTIONS

  Dept./College collections of                        Individual faculty collection:
     faculty publications                                    Selected Works

 To create departmental                              • To create individual
 collections, we search                                collection, we need to
 the Web & databases,                                  work with authors
 e.g. WOS, IEEE,
 PubMed, ArXive, or
 Google Scholar for WSU
 authors
 Examples: http://tinyurl.com/7fysu8n

 http://tinyurl.com/8xsvp2z

 http://tinyurl.com/c9jr6bs




susan.matveyeva@wichit
                                        KLA Conference, Wichita, KS                    16
a.edu
1.. DEPARTMENTAL COLLECTION HOME PAGE (GENERIC) NO NEEDS TO WORK
                                WITH AUTHORS




susan.matveyeva@wichit
                              KLA Conference, Wichita, KS                17
a.edu
1-1.DEPARTMENTAL COLLECTION HOME PAGE (WITH AN
        INTRODUCTORY TEXT AND PICTURE) – WORK WITH DEPT. CHAIR
            IF DEPT. CHAIR (OR SOMEBODY SHE/HE CHARGE WITH THIS TASK) PROVIDES AN
        INTRODUCTORY TEXT AND LOGO OR PICTURE, WE WILL HAVE MORE INFORMATIVE DEPT.
                                     HOME PAGE IN SOAR




susan.matveyeva@wichit
                                    KLA Conference, Wichita, KS                      18
a.edu
2. INDIVIDUAL FACULTY COLLECTIONS, E.G. SELECTED
                             WORKS
       WE CAN CREATE INDIVIDUAL FACULTY COLLECTIONS, E.G. SELECTED WORKS IF WE WORK
      WITH YOU DIRECTLY (WE CAN BUILD A HOME PAGE FOR YOU IN SOAR AND IF YOU PROVIDE
                          THEM, WE CAN ADD YOUR PICTURE AND BIO.)




susan.matveyeva@wichit
                                    KLA Conference, Wichita, KS                        19
a.edu
2-1.INDIVIDUAL COLLECTION CAN BE STRUCTURED, E.G.
                  ARTICLES; CONFERENCE PAPERS, ETC.



susan.matveyeva@wichit
                           KLA Conference, Wichita, KS       20
a.edu
Sub-communities within this community
                                                              Chinyere G.
 Books [82]
                                                              Okafor
 Collections in this community
 Articles and Book Chapters [4]
 Talks and Presentations [8]
 ---------------------------------------------
 Books [82]
 Collections in this community
 From Earth's Bedchamber [51]
 He wants to marry me again and other
 stories [13]
 In Her Own Voice: Agnes Okafor Tells Her
 Stories [16]
 It grows in winter and other poems [1]
 The New Toyi Toyi [1]


       2-2. INDIVIDUAL COLLECTION; MORE COMPLEX STRUCTURE



susan.matveyeva@wichit
                                KLA Conference, Wichita, KS                 21
a.edu
C. DEPT. & INDIVIDUAL FACULTY COLLECTIONS. WORK CAN
                BE MAPPED TO 2 OR MORE COLLECTIONS



susan.matveyeva@wichit
                         KLA Conference, Wichita, KS        22
a.edu
3. PERSISTENT IDENTIFIER OF FACULTY WORK IN THE IR
         PERSISTENT IDENTIFIER IS A UNIQUE STABLE EASY DISCOVERABLE WEB
                             ADDRESS FOR EACH WORK


susan.matveyeva@wichit
                                KLA Conference, Wichita, KS               23
a.edu
PROCESSING AND ACCESS SERVICES

    4. Submission services: We submit publications for
    faculty into the repository
    5. Metadata/cataloging services: We enrich the
    information for each publication in SOAR to make it
    more visible and discoverable on the Web
      Short record view: author(s), title, abstract,
      description, links (incl. DOI), date of publication.
      Complete record view: all above + publisher,
      citation, copyright information, keywords,
      additional identifiers (ISSN, WOS, etc.)



susan.matveyeva@wichita.edu   KLA Conference, Wichita, KS   IR Services / Matveyeva
PROCESSING AND ACCESS SERVICES
                                (CONT.)

    6. Preparation of digital file for dissemination: We
    perform a quality check of the digital copy of the
    work and prepare files before we upload them to
    SOAR
       • Textual files: conversion to Adobe Acrobat;
         addition of embedded properties; technical
         editing if needed for quality and Web fast view;
          • addition of a cover page with information on
            author(s), title, full citation, rights, and
            permanent URL in the IR;
          • scanning if needed;
          • special presentation feature in SOAR: Scribd
            viewer including book view with turning pages;
            zooming; and full text searching
susan.matveyeva@wichita.edu   KLA Conference, Wichita, KS   IR Services / Matveyeva
PROCESSING AND ACCESS SERVICES
                                (CONT.)

        • Image files: can include consultations;
          evaluation; recommendations;
          conversion; editing; scanning; special
          presentation feature in SOAR: image
          zoom
        • Video files: can include consultations;
          evaluation; conversion (basic); no
          editing; special presentation feature in
          SOAR: audio-video streaming


susan.matveyeva@wichita.edu   KLA Conference, Wichita, KS   IR Services / Matveyeva
RIGHTS MANAGEMENT SERVICES

 • We check publishers’ copyright policies via
   Sherpa-Romeo database, publishers’ and
   journals’ websites;
 • if needed, we communicate to publishers directly
   on author’s behalf asking for permission to enter
   full text of he/she work to SOAR
 • We provide access to full text of publication
   when permitted (Open Access publications;
   publishers’ permissions).
 • If we do not have permission to post full text of
   publication on SOAR, we can make it accessible
   to the WSU community via a DOI or other link to
   the article
susan.matveyeva@wichita.edu   KLA Conference, Wichita, KS   IR Services / Matveyeva
CONSULTANCY, TRAINING & MARKETING


8. Consultations on bibliographic description
(metadata), copyright, Open Access and
author’s rights; e-publishing, SOAR workflow
options, and other questions related to the
institutional repository services
 9. Training on self-submission
10. Presentations on request of faculty, dept.
and colleges, or university’s committees


susan.matveyeva@wichita.edu   KLA Conference, Wichita, KS   IR Services / Matveyeva
II. PUBLISHING SERVICES
              E-JOURNALS, PROCEEDINGS, E-BOOKS




susan.matveyeva@wichit
                         KLA Conference, Wichita, KS   IR Services / Matveyeva
a.edu
We have the ability to work with WSU journal editors
     to publish journals on the condition that editorial
     work and peer reviews (if requires) is done before
     the journal is submitted to the library. Right
     management processes handling can be
     negotiated with the editor. We will perform quality
     control and apply submission services as listed
     above. Each article and the whole volume will have
     separate records to make them easily findable.
     Example: Lambda Alpha Journal
     http://soar.wichita.edu/dspace/handle/10057/782

                         PUBLISHING SERVICES
                             E-JOURNALS


susan.matveyeva@wichit
                             KLA Conference, Wichita, KS   30
a.edu
We have the ability to publish WSU
        conference proceedings. Editorial work
        must be done before the volume is
        submitted to the library. Right
        management processes handling can
        be negotiated with the editor. Example:
        GRASP Proceedings
        http://soar.wichita.edu/dspace/handle/
        10057/70


                         PUBLISHING SERVICES
                         CONFERENCE PAPERS


susan.matveyeva@wichit
                             KLA Conference, Wichita, KS   31
a.edu
We have the ability to publish e-books.
          Examples: Made for Trade by Evelyn Payne
          Hatcher:
          http://soar.wichita.edu/dspace/handle/1005
          7/1999 He wants to marry me and other
          stories by Chinyere G. Okafor:
          http://soar.wichita.edu/dspace/handle/1005
          7/1909




                         PUBLISHING SERVICES
                                E-BOOKS


susan.matveyeva@wichit
                             KLA Conference, Wichita, KS   32
a.edu
III. DIGITIZATION SERVICES
                   SCANNING & DIGITAL IMAGING




susan.matveyeva@wichit
                           KLA Conference, Wichita, KS   IR Services / Matveyeva
a.edu
DIGITIZATION SERVICES

 • We have the ability to digitize textual and image
   materials on demand:
    • for special projects, e.g. Virtual Herbarium, Wichita State
      University Course Catalog Online
    • to complete a series, e.g. historical volumes of a journal
      (we digitized all historical volumes of Lambda Alpha Journal
      from 1964-2005)




susan.matveyeva@wichita.edu   KLA Conference, Wichita, KS   IR Services / Matveyeva
IV. RESEARCH DATA
                    MANAGEMENT
                         A NEW “HOT” TOPIC




susan.matveyeva@wichit
                             KLA Conference, Wichita, KS   IR Services / Matveyeva
a.edu
RESEARCH DATA STORAGE & ACCESS

 • Repositories increasingly collect research data to
   fulfill requirement of funders, e.g. NSF, NIH, and
   others.
 • Large research libraries hire data librarians and
   develop services helping researchers with DMP
 • (e.g.: http://dataconservancy.org/education/data-management-
   planning/ )
 • We conducted a survey to learn more about
   researchers’ needs for data management
 • Survey results show that researchers’ need help
   with data management (storage, file variants,
   naming conventions, metadata)

susan.matveyeva@wichita.edu   KLA Conference, Wichita, KS   IR Services / Matveyeva
RESEARCH DATA MANAGEMENT
           THE TABLE FROM A SURVEY OF WSU GRANT HOLDERS


susan.matveyeva@wichit
                                KLA Conference, Wichita, KS   37
a.edu
REPOSITORY SERVICES FOR
           ADMINISTRATION
  EXTERNAL: REPUTATION, REPORTING; FUNDERS’ REQUIREMENTS
       INTERNAL USE: ASSESSMENT, REVIEW, EVALUATION




susan.matveyeva@wichit
                         KLA Conference, Wichita, KS   IR Services / Matveyeva
a.edu
WHAT DO ADMINISTRATION WANT?

 • Well organized data on faculty research
   for evaluation & assessment of academic
   programs and individual faculty
        • Data collected annually in departments
          (FARs)-- Sent to the Deans -- Reported to
          Provost – state and national agencies: it is a
          long, labor intensive process
 • Well organized “evidence” of faculty
   research (some version of the university
   level of a “supplemental file”) to
   represent “institutional brand”

susan.matveyeva@wichita.edu   KLA Conference, Wichita, KS   IR Services / Matveyeva
COMPARE THESE NEEDS IN INTEGRATION TO THE
     CURRENT UNIVERSITY INFORMATION
              ENVIRONMENT

                                      • Faculty, students, units,
                                        offices, incl. library
                                        create / purchase
                                        /licensed websites /
                                        systems for digital
                                        scholarship & its
                                        management
                                      • Ex.: AAPG Digital Products Library
                                         (subscr. Dept. of Geology)
                                      • CHP Publications, Presentations, &
                                         Grants (using EndNote Web)
                                      • Faculty Research Showcase –
                                         created by University Libraries
                                      THESE EFFORTS ARE VERY OFTEN
                                      UNSTABLE; MANY DO NOT UPDATED BY
                                      YEARS BEING CREATED FOR A
                                      PARTICULAR EVENT (e.g. accreditation)
                                      or BY ADMINISTRATOR (abandoned after
                                      s/he left the institution)
susan.matveyeva@wichit
                         KLA Conference, Wichita, KS     IR Services / Matveyeva
a.edu
NOTE: THE IR & UNIVERSITY
         ADMINISTRATION NEEDS MATCH!!!

• Administration need                 • The IR collects,
  Well organized data                   organizes, &
  on university                         provides access to
  research on                           university
  university level                      scholarship. As
                                        library service, the IR
                                        has the university-
                                        wide focus


susan.matveyeva@wichit
                         KLA Conference, Wichita, KS   IR Services / Matveyeva
a.edu
WHAT ABOUT A COMPREHENSIVE SERVICE
           OFFERING THE LIBRARY EXPLORED?
                  NOT AT THIS TIME

 • Comprehensive repository services are possible if
 • Provost treats an IR as his/her priority (not likely)
 • The Univ. participates in Open Access (it is not)
 • Library invests in an IR marketing (it is not)
 • Library provides customer support and training of
   admin. staff & student assist. in University Depts.
   (they will submit works on behalf of faculty) (it is not)
 • IR has a good IT support if Open Source (developer
   on staff or sufficient funding to outsource) (it is not)
 • Weakness: Need agreement on the Univ. level.
   Too many elements are beyond control of librarians
susan.matveyeva@wichita.edu   KLA Conference, Wichita, KS   IR Services / Matveyeva
WITH NO SUPPORT OF THE UNIVERSITY,
           COMPREHENSIVE PROGRAM TO AN IR
                   DEVELOPMENT IS A




susan.matveyeva@wichita.edu   KLA Conference, Wichita, KS   IR Services / Matveyeva
WHAT ABOUT ANOTHER STRATEGY TO CONTINUE
     DEVELOPMENT OF THE IR SERVICE?


 • An IR is one of the library collections.
   Building an IR is like building a special
   collection; only born digital mostly; and
   with no rare materials present
 • “IRs are partly linked to the notion of a digital library - i.e.,
   collecting, housing, classifying, cataloguing, curating,
   preserving, and providing access to digital content,
   analogous with the library's conventional function of
   collecting, housing classifying, curating, preserving and
   providing access to analog content.”(Wikipedia)



susan.matveyeva@wichita.edu   KLA Conference, Wichita, KS   IR Services / Matveyeva
WHAT ABOUT ANOTHER STRATEGY TO CONTINUE
   DEVELOPMENT OF THE IR SERVICE? (CONT.)


   If consider the IR as a special collection…
 -- No needs to market / promote the
 repository
 -- No needs to seek support of University
 administration
 -- No needs for Open Access movement on
 campus
 -- Almost no needs for collaboration with
 faculty and busy librarians from other dept.
 -- Can be done with a very limited staffing

susan.matveyeva@wichita.edu   KLA Conference, Wichita, KS   IR Services / Matveyeva
WHAT ABOUT ANOTHER STRATEGY TO CONTINUE
  DEVELOPMENT OF THE IR SERVICE? (CONT.)



 To succeed, one need
 only:
  •A good collection, nice
   design, easy to use,
   stable database
susan.matveyeva@wichita.edu   KLA Conference, Wichita, KS   IR Services / Matveyeva
NISO 9 PRINCIPLES OF DIGITAL
    COLLECTIONS HTTP://FRAMEWORK.NISO.ORG/

                                               EXPLICIT
                                              CD POLICY
                                SUSTAI
                                NABLE                             DESCRI
                                OVER                               BED
                                 TIME


                     INTEGRA
                      TE INTO
                       USER                                                CURATE
                     WORKFL
                        OW




                        INTEROP                                         ACCES
                         ERABLE                                          SIBLE


                                         SUPPLY
                                                        RESPECT
                                         USAGE
                                                        RIGHTS
                                          DATA

susan.matveyeva@wichita.edu               KLA Conference, Wichita, KS               IR Services / Matveyeva
THE IR DEVELOPMENT: FOCUSED
                  APPROACH

 • Peer reviewed articles? YES
 • Research data too? NO
 • Unpublished works ? On author request only
 • Media? On administration request
 • Classroom materials too? NO
 • Cultural heritage, archival materials ? NO
 • What about administrative documents? NO
 • Special projects? On administration request

susan.matveyeva@wichita.edu   KLA Conference, Wichita, KS   IR Services / Matveyeva
MY 6 PRINCIPLES OF FACULTY COLLECTIONS:
               THE IR FOCUSED SERVICE PROGRAM

                                             Collect
                                              major
                                            research
                                            publicati
                                               ons
                          Add new
                          works to                              For all
                          an IR as                            years you
                          soon as                              can find
                          possible




                                                               From all
                             With
                                                              research
                          respect to
                                                              producin
                          copyright
                                                                g units

                                             Provide
                                              easy
                                             access




susan.matveyeva@wichita.edu            KLA Conference, Wichita, KS        IR Services / Matveyeva
CHART FROM UK RIN AND RLUK: "THE VALUE OF LIBRARIES
            FOR RESEARCH AND RESEARCHERS“ REPORT
       HTTP://INTECHWEB.WORDPRESS.COM/2011/04/14/LIBRARIES-PLAY-A-
         KEY-ROLE-IN-SETTING-UP-AND-MANAGING-OPEN-REPOSITORIES/


susan.matveyeva@wichit
                              KLA Conference, Wichita, KS            50
a.edu
CONCLUSION 1: BUILD THE COMPREHENSIVE SERVICE
PROGRAM FOR ALL MAJOR GROUPS OF THE UNIVERSITY
              IF SUPPORT ADEQUATE

 • Help students to build their portfolio when still at
   school to present themselves to prospective
   employers;
 • Help faculty to disseminate their works, to publish it if
   they want to, to organize and store their works in a
   secure stable environment;
 • Help administration by compiling university research
   in one database; it may help them with reports,
   assessment and evaluation of academic programs
   as well as to present the University to the
   community, legislature, accreditors, and funders

susan.matveyeva@wichita.edu   KLA Conference, Wichita, KS   IR Services / Matveyeva
CONCLUSION 2: BUILD THE FOCUSED SERVICE
         PROGRAM IF SUPPORT LIMITED

 • Collect only current faculty research
 • Create a full level record (metadata prototype)
 • Automate processing as much as possible – put
   alert to major databases (WOS ; IEEE; PubMed;
   ScienceDirect) an the University affiliated authors
 • Provide DOI link instead of devoting time on
   communication to authors and publishers
 • Continue preparation for the next step of the IR
   development (search engine optimization;
   automatic delivery of statistical data to authors
   /administrators, to name few goals)


susan.matveyeva@wichita.edu   KLA Conference, Wichita, KS   IR Services / Matveyeva
CONCLUSION 2: BUILD THE FOCUSED SERVICE
       PROGRAM IF SUPPORT LIMITED (CONT.)

 • What is the result of the focused strategy to the IR
   development?
 • The comprehensive database of faculty
   research (peer reviewed articles and
   conference papers)
 • Building a necessary part of the future
   integrated information environment on
   campus


susan.matveyeva@wichita.edu   KLA Conference, Wichita, KS   IR Services / Matveyeva
THANK YOU!!




susan.matveyeva@wichita.edu     KLA Conference, Wichita, KS   IR Services / Matveyeva

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IR Services for Students, Faculty, & Research Administration

  • 1. REPOSITORY SERVICES FOR STUDENTS, FACULTY, AND RESEARCH ADMINISTRATION DR. SUSAN J. MATVEYEVA KLA ANNUAL CONFERENCE, WICHITA, KS, APRIL12, 2012
  • 2. OUTLINES • The Comprehensive Service Program at the exploratory phase of the WSU institutional repository development • The questions we asked ourselves • The institutional repository service offering for • students • faculty • university administration • The Selective (Focused) Service Program as a new phase of the WSU institutional repository service development • Conclusion susan.matveyeva@wichita.edu KLA Conference, Wichita, KS IR Services / Matveyeva
  • 3. INTRODUCTION • This presentation is about a change in a service development strategy • The exploratory phase of the IR has been completed • The library had a choice: to increase status of this service (e.g. create a unit; add resources); to keep it unchanged, or to decrease it • For an IR librarian, the end of an exploratory phase means search for a new strategy of the IR service development susan.matveyeva@wichita.edu KLA Conference, Wichita, KS IR Services / Matveyeva
  • 4. THE COMPREHENSIVE SERVICE PROGRAM • Is based on the notion that an IR is a set of services, many of a technical nature. • Service unit(s) (libraries; may partner with the Office of Research Administration and University Computing), supplies a database, help with metadata & customer service • Faculty authors use the IR as they decide Communities, e.g. dept. are responsible for content & submission • A service development strategy is for a university-wide group, often the IR or Scholarly Communication Advisory Committee susan.matveyeva@wichita.edu KLA Conference, Wichita, KS IR Services / Matveyeva
  • 5. THE COMPREHENSIVE SERVICE PROGRAM (CONT.) • Is based on the original idea of an IR: “IRs are partly linked to the notion of digital interoperability, which is in turn linked to the Open Archives Initiative (OAI) and its Open Archives Initiative Protocol for Metadata Harvesting (OAI-PMH). The OAI in turn had its roots in the notion of a "Universal Preprint Service,“ since superseded by the open access movement. “ (Wikipedia) The result: an inclusive (comprehensive) collection development policy, which from the beginning of an IR development requires an exploration of the needs in the repository services of all major university groups susan.matveyeva@wichita.edu KLA Conference, Wichita, KS IR Services / Matveyeva
  • 6. THE QUESTIONS WE ASKED OURSELVES: • Why do students need the institutional repository ? • Why do faculty need the institutional repository? • Why does university administration need the institutional repository ? susan.matveyeva@wichita.edu KLA Conference, Wichita, KS IR Services / Matveyeva
  • 7. REPOSITORY SERVICES FOR STUDENTS GOALS: EVIDENCE OF PROFESSIONALISM; BUILDING PORTFOLIO FOR PROSPECTIVE EMPLOYERS susan.matveyeva@wichit KLA Conference, Wichita, KS IR Services / Matveyeva a.edu
  • 8. WHY STUDENTS NEED THE INSTITUTIONAL REPOSITORY • Some observations: • Graduate students are the heavy users of research authored or advised by their professors • Students need to establish their reputation as researchers so they need to have publications • Current students are more open toward online publications and Open Access scholarship than previous generations; they are pleased to see their work published by their alma mater university; they often link their pages to publications in the IR • Students need to build portfolio to present it to perspective employers Publications in the institutional repository approved by professors and the authoritative committees are evidence of student learning; the product of the university’s teaching susan.matveyeva@wichita.edu KLA Conference, Wichita, KS IR Services / Matveyeva
  • 9. WE DEVELOPED: ETD PROGRAM • Especially important documents are theses & dissertations (ETDs) • The ETD program is a collaboration of the Graduate School and the Library • Workflow distributed between the Graduate School and the Library’s TS • Workflow in TS: manual input or bulk import depends on the number of ETDs (3 loads per year) • Transfer from SOAR/DSpace to OCLC /Voyager see details at one of previous presentations http://soar.wichita.edu/dspace/handle/10057/1573 (Deng, et al) • ETD is a collection of the Graduate School • Mapping ETD to Dept. and College collections for easy linking by the appropriate colleges & departments susan.matveyeva@wichita.edu KLA Conference, Wichita, KS IR Services / Matveyeva
  • 10. WE DEVELOPED: ETD PROGRAM (CONT.) • ETD became a new worldwide standard • Mandated deposit of ETD: register your mandate at: http://roarmap.eprints.org/ • ETD in WorldCat • ETD in the Networked Library of Theses & Dissertations (Union Archives: list of submitters) • ETD in ProQuest • Why the Graduate School stopped using ProQuest • Why we may go back to ProQuest • ProQuest Open Access option ETD Administrator submission system: www.etdadmin.com • U.S. and International ETD Associations and Conferences susan.matveyeva@wichita.edu KLA Conference, Wichita, KS IR Services / Matveyeva
  • 11. PROCEEDINGS, JOURNALS, PROJECTS, POSTERS, CREATIVE WORKS • Series, series, series … Why series is good: • Regular submissions • Established policies • Relationships with the appropriate units on campus • Established metadata prototypes • Established workflow • Example: GRASP proceedings – stable annual conference vs. Master’s projects – voluntary submission; no stability • Self-submission vs mediated submission (completeness, regularity, & quality) susan.matveyeva@wichita.edu KLA Conference, Wichita, KS IR Services / Matveyeva
  • 12. COLLABORATIVE NATURE OF SERVICES FOR STUDENTS: THE INVOLVEMENT OF FACULTY & ADMINISTRATION • Students’ publications must be sponsored by faculty • The ETD Program, student journals & proceedings, projects and forums are collaborative library services for Graduate School, Research Administration, and Colleges / Departments • The results: increased visibility of student’s research; evidence of faculty work & the university products, ready for assessment • Also: increase in the library’s visibility and evidence of the library’s ability to provide an innovative service susan.matveyeva@wichita.edu KLA Conference, Wichita, KS IR Services / Matveyeva
  • 13. REPOSITORY SERVICES FOR FACULTY GOALS: VISIBILITY OF RESEARCH; INCREASE CITATIONS; STORAGE & AVAILABILITY OF WORKS susan.matveyeva@wichit KLA Conference, Wichita, KS IR Services / Matveyeva a.edu
  • 14. WHY FACULTY NEED THE INSTITUTIONAL REPOSITORY • To increase usage and citations of their works • To publish manuscripts that cannot be published by traditional publishers • Platform (hardware, software system, networking services, secure online environment, storage space) for any work, (cheaper to publish in their university than outsource) • Services (processing, file conversion, scanning, metadata, migration, backup, preservation) susan.matveyeva@wichita.edu KLA Conference, Wichita, KS IR Services / Matveyeva
  • 15. I. DISSEMINATION OF FACULTY PUBLISHED RESEARCH VIA AN IR THAT OTHER SCHOLARS CAN FIND THEM IN GOOGLE, BING, YAHOO, AND OTHER SEARCH ENGINES AS WELL IN WORLDWIDE NETWORK OF RESEARCH REPOSITORIES. susan.matveyeva@wichit KLA Conference, Wichita, KS IR Services / Matveyeva a.edu
  • 16. TWO TYPES OF FACULTY COLLECTIONS Dept./College collections of Individual faculty collection: faculty publications Selected Works To create departmental • To create individual collections, we search collection, we need to the Web & databases, work with authors e.g. WOS, IEEE, PubMed, ArXive, or Google Scholar for WSU authors Examples: http://tinyurl.com/7fysu8n http://tinyurl.com/8xsvp2z http://tinyurl.com/c9jr6bs susan.matveyeva@wichit KLA Conference, Wichita, KS 16 a.edu
  • 17. 1.. DEPARTMENTAL COLLECTION HOME PAGE (GENERIC) NO NEEDS TO WORK WITH AUTHORS susan.matveyeva@wichit KLA Conference, Wichita, KS 17 a.edu
  • 18. 1-1.DEPARTMENTAL COLLECTION HOME PAGE (WITH AN INTRODUCTORY TEXT AND PICTURE) – WORK WITH DEPT. CHAIR IF DEPT. CHAIR (OR SOMEBODY SHE/HE CHARGE WITH THIS TASK) PROVIDES AN INTRODUCTORY TEXT AND LOGO OR PICTURE, WE WILL HAVE MORE INFORMATIVE DEPT. HOME PAGE IN SOAR susan.matveyeva@wichit KLA Conference, Wichita, KS 18 a.edu
  • 19. 2. INDIVIDUAL FACULTY COLLECTIONS, E.G. SELECTED WORKS WE CAN CREATE INDIVIDUAL FACULTY COLLECTIONS, E.G. SELECTED WORKS IF WE WORK WITH YOU DIRECTLY (WE CAN BUILD A HOME PAGE FOR YOU IN SOAR AND IF YOU PROVIDE THEM, WE CAN ADD YOUR PICTURE AND BIO.) susan.matveyeva@wichit KLA Conference, Wichita, KS 19 a.edu
  • 20. 2-1.INDIVIDUAL COLLECTION CAN BE STRUCTURED, E.G. ARTICLES; CONFERENCE PAPERS, ETC. susan.matveyeva@wichit KLA Conference, Wichita, KS 20 a.edu
  • 21. Sub-communities within this community Chinyere G. Books [82] Okafor Collections in this community Articles and Book Chapters [4] Talks and Presentations [8] --------------------------------------------- Books [82] Collections in this community From Earth's Bedchamber [51] He wants to marry me again and other stories [13] In Her Own Voice: Agnes Okafor Tells Her Stories [16] It grows in winter and other poems [1] The New Toyi Toyi [1] 2-2. INDIVIDUAL COLLECTION; MORE COMPLEX STRUCTURE susan.matveyeva@wichit KLA Conference, Wichita, KS 21 a.edu
  • 22. C. DEPT. & INDIVIDUAL FACULTY COLLECTIONS. WORK CAN BE MAPPED TO 2 OR MORE COLLECTIONS susan.matveyeva@wichit KLA Conference, Wichita, KS 22 a.edu
  • 23. 3. PERSISTENT IDENTIFIER OF FACULTY WORK IN THE IR PERSISTENT IDENTIFIER IS A UNIQUE STABLE EASY DISCOVERABLE WEB ADDRESS FOR EACH WORK susan.matveyeva@wichit KLA Conference, Wichita, KS 23 a.edu
  • 24. PROCESSING AND ACCESS SERVICES 4. Submission services: We submit publications for faculty into the repository 5. Metadata/cataloging services: We enrich the information for each publication in SOAR to make it more visible and discoverable on the Web Short record view: author(s), title, abstract, description, links (incl. DOI), date of publication. Complete record view: all above + publisher, citation, copyright information, keywords, additional identifiers (ISSN, WOS, etc.) susan.matveyeva@wichita.edu KLA Conference, Wichita, KS IR Services / Matveyeva
  • 25. PROCESSING AND ACCESS SERVICES (CONT.) 6. Preparation of digital file for dissemination: We perform a quality check of the digital copy of the work and prepare files before we upload them to SOAR • Textual files: conversion to Adobe Acrobat; addition of embedded properties; technical editing if needed for quality and Web fast view; • addition of a cover page with information on author(s), title, full citation, rights, and permanent URL in the IR; • scanning if needed; • special presentation feature in SOAR: Scribd viewer including book view with turning pages; zooming; and full text searching susan.matveyeva@wichita.edu KLA Conference, Wichita, KS IR Services / Matveyeva
  • 26. PROCESSING AND ACCESS SERVICES (CONT.) • Image files: can include consultations; evaluation; recommendations; conversion; editing; scanning; special presentation feature in SOAR: image zoom • Video files: can include consultations; evaluation; conversion (basic); no editing; special presentation feature in SOAR: audio-video streaming susan.matveyeva@wichita.edu KLA Conference, Wichita, KS IR Services / Matveyeva
  • 27. RIGHTS MANAGEMENT SERVICES • We check publishers’ copyright policies via Sherpa-Romeo database, publishers’ and journals’ websites; • if needed, we communicate to publishers directly on author’s behalf asking for permission to enter full text of he/she work to SOAR • We provide access to full text of publication when permitted (Open Access publications; publishers’ permissions). • If we do not have permission to post full text of publication on SOAR, we can make it accessible to the WSU community via a DOI or other link to the article susan.matveyeva@wichita.edu KLA Conference, Wichita, KS IR Services / Matveyeva
  • 28. CONSULTANCY, TRAINING & MARKETING 8. Consultations on bibliographic description (metadata), copyright, Open Access and author’s rights; e-publishing, SOAR workflow options, and other questions related to the institutional repository services 9. Training on self-submission 10. Presentations on request of faculty, dept. and colleges, or university’s committees susan.matveyeva@wichita.edu KLA Conference, Wichita, KS IR Services / Matveyeva
  • 29. II. PUBLISHING SERVICES E-JOURNALS, PROCEEDINGS, E-BOOKS susan.matveyeva@wichit KLA Conference, Wichita, KS IR Services / Matveyeva a.edu
  • 30. We have the ability to work with WSU journal editors to publish journals on the condition that editorial work and peer reviews (if requires) is done before the journal is submitted to the library. Right management processes handling can be negotiated with the editor. We will perform quality control and apply submission services as listed above. Each article and the whole volume will have separate records to make them easily findable. Example: Lambda Alpha Journal http://soar.wichita.edu/dspace/handle/10057/782 PUBLISHING SERVICES E-JOURNALS susan.matveyeva@wichit KLA Conference, Wichita, KS 30 a.edu
  • 31. We have the ability to publish WSU conference proceedings. Editorial work must be done before the volume is submitted to the library. Right management processes handling can be negotiated with the editor. Example: GRASP Proceedings http://soar.wichita.edu/dspace/handle/ 10057/70 PUBLISHING SERVICES CONFERENCE PAPERS susan.matveyeva@wichit KLA Conference, Wichita, KS 31 a.edu
  • 32. We have the ability to publish e-books. Examples: Made for Trade by Evelyn Payne Hatcher: http://soar.wichita.edu/dspace/handle/1005 7/1999 He wants to marry me and other stories by Chinyere G. Okafor: http://soar.wichita.edu/dspace/handle/1005 7/1909 PUBLISHING SERVICES E-BOOKS susan.matveyeva@wichit KLA Conference, Wichita, KS 32 a.edu
  • 33. III. DIGITIZATION SERVICES SCANNING & DIGITAL IMAGING susan.matveyeva@wichit KLA Conference, Wichita, KS IR Services / Matveyeva a.edu
  • 34. DIGITIZATION SERVICES • We have the ability to digitize textual and image materials on demand: • for special projects, e.g. Virtual Herbarium, Wichita State University Course Catalog Online • to complete a series, e.g. historical volumes of a journal (we digitized all historical volumes of Lambda Alpha Journal from 1964-2005) susan.matveyeva@wichita.edu KLA Conference, Wichita, KS IR Services / Matveyeva
  • 35. IV. RESEARCH DATA MANAGEMENT A NEW “HOT” TOPIC susan.matveyeva@wichit KLA Conference, Wichita, KS IR Services / Matveyeva a.edu
  • 36. RESEARCH DATA STORAGE & ACCESS • Repositories increasingly collect research data to fulfill requirement of funders, e.g. NSF, NIH, and others. • Large research libraries hire data librarians and develop services helping researchers with DMP • (e.g.: http://dataconservancy.org/education/data-management- planning/ ) • We conducted a survey to learn more about researchers’ needs for data management • Survey results show that researchers’ need help with data management (storage, file variants, naming conventions, metadata) susan.matveyeva@wichita.edu KLA Conference, Wichita, KS IR Services / Matveyeva
  • 37. RESEARCH DATA MANAGEMENT THE TABLE FROM A SURVEY OF WSU GRANT HOLDERS susan.matveyeva@wichit KLA Conference, Wichita, KS 37 a.edu
  • 38. REPOSITORY SERVICES FOR ADMINISTRATION EXTERNAL: REPUTATION, REPORTING; FUNDERS’ REQUIREMENTS INTERNAL USE: ASSESSMENT, REVIEW, EVALUATION susan.matveyeva@wichit KLA Conference, Wichita, KS IR Services / Matveyeva a.edu
  • 39. WHAT DO ADMINISTRATION WANT? • Well organized data on faculty research for evaluation & assessment of academic programs and individual faculty • Data collected annually in departments (FARs)-- Sent to the Deans -- Reported to Provost – state and national agencies: it is a long, labor intensive process • Well organized “evidence” of faculty research (some version of the university level of a “supplemental file”) to represent “institutional brand” susan.matveyeva@wichita.edu KLA Conference, Wichita, KS IR Services / Matveyeva
  • 40. COMPARE THESE NEEDS IN INTEGRATION TO THE CURRENT UNIVERSITY INFORMATION ENVIRONMENT • Faculty, students, units, offices, incl. library create / purchase /licensed websites / systems for digital scholarship & its management • Ex.: AAPG Digital Products Library (subscr. Dept. of Geology) • CHP Publications, Presentations, & Grants (using EndNote Web) • Faculty Research Showcase – created by University Libraries THESE EFFORTS ARE VERY OFTEN UNSTABLE; MANY DO NOT UPDATED BY YEARS BEING CREATED FOR A PARTICULAR EVENT (e.g. accreditation) or BY ADMINISTRATOR (abandoned after s/he left the institution) susan.matveyeva@wichit KLA Conference, Wichita, KS IR Services / Matveyeva a.edu
  • 41. NOTE: THE IR & UNIVERSITY ADMINISTRATION NEEDS MATCH!!! • Administration need • The IR collects, Well organized data organizes, & on university provides access to research on university university level scholarship. As library service, the IR has the university- wide focus susan.matveyeva@wichit KLA Conference, Wichita, KS IR Services / Matveyeva a.edu
  • 42. WHAT ABOUT A COMPREHENSIVE SERVICE OFFERING THE LIBRARY EXPLORED? NOT AT THIS TIME • Comprehensive repository services are possible if • Provost treats an IR as his/her priority (not likely) • The Univ. participates in Open Access (it is not) • Library invests in an IR marketing (it is not) • Library provides customer support and training of admin. staff & student assist. in University Depts. (they will submit works on behalf of faculty) (it is not) • IR has a good IT support if Open Source (developer on staff or sufficient funding to outsource) (it is not) • Weakness: Need agreement on the Univ. level. Too many elements are beyond control of librarians susan.matveyeva@wichita.edu KLA Conference, Wichita, KS IR Services / Matveyeva
  • 43. WITH NO SUPPORT OF THE UNIVERSITY, COMPREHENSIVE PROGRAM TO AN IR DEVELOPMENT IS A susan.matveyeva@wichita.edu KLA Conference, Wichita, KS IR Services / Matveyeva
  • 44. WHAT ABOUT ANOTHER STRATEGY TO CONTINUE DEVELOPMENT OF THE IR SERVICE? • An IR is one of the library collections. Building an IR is like building a special collection; only born digital mostly; and with no rare materials present • “IRs are partly linked to the notion of a digital library - i.e., collecting, housing, classifying, cataloguing, curating, preserving, and providing access to digital content, analogous with the library's conventional function of collecting, housing classifying, curating, preserving and providing access to analog content.”(Wikipedia) susan.matveyeva@wichita.edu KLA Conference, Wichita, KS IR Services / Matveyeva
  • 45. WHAT ABOUT ANOTHER STRATEGY TO CONTINUE DEVELOPMENT OF THE IR SERVICE? (CONT.) If consider the IR as a special collection… -- No needs to market / promote the repository -- No needs to seek support of University administration -- No needs for Open Access movement on campus -- Almost no needs for collaboration with faculty and busy librarians from other dept. -- Can be done with a very limited staffing susan.matveyeva@wichita.edu KLA Conference, Wichita, KS IR Services / Matveyeva
  • 46. WHAT ABOUT ANOTHER STRATEGY TO CONTINUE DEVELOPMENT OF THE IR SERVICE? (CONT.) To succeed, one need only: •A good collection, nice design, easy to use, stable database susan.matveyeva@wichita.edu KLA Conference, Wichita, KS IR Services / Matveyeva
  • 47. NISO 9 PRINCIPLES OF DIGITAL COLLECTIONS HTTP://FRAMEWORK.NISO.ORG/ EXPLICIT CD POLICY SUSTAI NABLE DESCRI OVER BED TIME INTEGRA TE INTO USER CURATE WORKFL OW INTEROP ACCES ERABLE SIBLE SUPPLY RESPECT USAGE RIGHTS DATA susan.matveyeva@wichita.edu KLA Conference, Wichita, KS IR Services / Matveyeva
  • 48. THE IR DEVELOPMENT: FOCUSED APPROACH • Peer reviewed articles? YES • Research data too? NO • Unpublished works ? On author request only • Media? On administration request • Classroom materials too? NO • Cultural heritage, archival materials ? NO • What about administrative documents? NO • Special projects? On administration request susan.matveyeva@wichita.edu KLA Conference, Wichita, KS IR Services / Matveyeva
  • 49. MY 6 PRINCIPLES OF FACULTY COLLECTIONS: THE IR FOCUSED SERVICE PROGRAM Collect major research publicati ons Add new works to For all an IR as years you soon as can find possible From all With research respect to producin copyright g units Provide easy access susan.matveyeva@wichita.edu KLA Conference, Wichita, KS IR Services / Matveyeva
  • 50. CHART FROM UK RIN AND RLUK: "THE VALUE OF LIBRARIES FOR RESEARCH AND RESEARCHERS“ REPORT HTTP://INTECHWEB.WORDPRESS.COM/2011/04/14/LIBRARIES-PLAY-A- KEY-ROLE-IN-SETTING-UP-AND-MANAGING-OPEN-REPOSITORIES/ susan.matveyeva@wichit KLA Conference, Wichita, KS 50 a.edu
  • 51. CONCLUSION 1: BUILD THE COMPREHENSIVE SERVICE PROGRAM FOR ALL MAJOR GROUPS OF THE UNIVERSITY IF SUPPORT ADEQUATE • Help students to build their portfolio when still at school to present themselves to prospective employers; • Help faculty to disseminate their works, to publish it if they want to, to organize and store their works in a secure stable environment; • Help administration by compiling university research in one database; it may help them with reports, assessment and evaluation of academic programs as well as to present the University to the community, legislature, accreditors, and funders susan.matveyeva@wichita.edu KLA Conference, Wichita, KS IR Services / Matveyeva
  • 52. CONCLUSION 2: BUILD THE FOCUSED SERVICE PROGRAM IF SUPPORT LIMITED • Collect only current faculty research • Create a full level record (metadata prototype) • Automate processing as much as possible – put alert to major databases (WOS ; IEEE; PubMed; ScienceDirect) an the University affiliated authors • Provide DOI link instead of devoting time on communication to authors and publishers • Continue preparation for the next step of the IR development (search engine optimization; automatic delivery of statistical data to authors /administrators, to name few goals) susan.matveyeva@wichita.edu KLA Conference, Wichita, KS IR Services / Matveyeva
  • 53. CONCLUSION 2: BUILD THE FOCUSED SERVICE PROGRAM IF SUPPORT LIMITED (CONT.) • What is the result of the focused strategy to the IR development? • The comprehensive database of faculty research (peer reviewed articles and conference papers) • Building a necessary part of the future integrated information environment on campus susan.matveyeva@wichita.edu KLA Conference, Wichita, KS IR Services / Matveyeva
  • 54. THANK YOU!! susan.matveyeva@wichita.edu KLA Conference, Wichita, KS IR Services / Matveyeva