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Online Facilitation Strategies for Nonprofits

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Susan Tenby
Susan Tenby

- TechSoup is a nonprofit organization that operates in 21 countries and provides resources and technical support to other nonprofits. - They have an active online community with forums, events, and webinars to facilitate knowledge sharing and connections between members. - Facilitating online communities provides benefits like lower costs, ability to reach a global audience, and opportunities for ongoing engagement between events. Successful facilitation requires community management, content creation, and moderation.

Tecnología
1 de 20
Online Facilitation: November 2009 Susan Tenby, Online Community Director: TechSoup Featuring Guests: Kami Griffiths, Director, Community Technology Network, TechSoup Webinar Manager John Lorance, Tech Consultant, Programmer, cool guy
Where is TechSoup Global Today? Currently operating in 21 Countries on 6 Continents Australia Belgium Botswana Canada Chile France Germany Hong Kong Hungary India Ireland Luxembourg Mexico New Zealand Poland Russia (Pilot) South Africa Spain Taiwan United Kingdom United States
TechSoup Global ,[object Object]
TechSoup Community ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Online Facilitation: Forms of Facilitation: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why Facilitate Online ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How to Facilitate Online ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Holding the space ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Tools to get the job done ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What is a Webinar? ,[object Object],[object Object],[object Object],[object Object]
Types of Webinars ,[object Object],[object Object],[object Object],[object Object],[object Object]
What type of content makes a good webinar? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Online conferencing software ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Online conferencing software ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
After 4 Weeks Before 2-3 Weeks Before 1 Week Before Chat volunteer Speaker(s) Producer Co-Producer WEBINAR ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Complete PowerPoint Presentation Run-through Run-through Initial call with the Producer ,[object Object],[object Object]
Resources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Keeping the Momentum Going: After-life ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Nonprofit Commons in Second Life ,[object Object],[object Object]
Leadership and assistance through virtual community organizing strategies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Contact info ,[object Object],[object Object],[object Object],[object Object],[object Object],http://www.techsoup.org/ http://www.netsquared.org http://npsl.wikispaces.com/ http:// www.nonprofitcom mons.org Resources: http://delicious.com/suzboop/OnlineCommunity Find this presentation online @: http://www.slideshare.net/suzboop

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Online Facilitation Strategies for Nonprofits

  • 1. Online Facilitation: November 2009 Susan Tenby, Online Community Director: TechSoup Featuring Guests: Kami Griffiths, Director, Community Technology Network, TechSoup Webinar Manager John Lorance, Tech Consultant, Programmer, cool guy
  • 2. Where is TechSoup Global Today? Currently operating in 21 Countries on 6 Continents Australia Belgium Botswana Canada Chile France Germany Hong Kong Hungary India Ireland Luxembourg Mexico New Zealand Poland Russia (Pilot) South Africa Spain Taiwan United Kingdom United States
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Notas del editor

  1. LEGEND * TechSoup Global Product Philanthropy Available TechSoup Global Product Philanthropy Planned Top 20 TechSoup Countries by Reader Microsoft Authorized Refurbisher Program The Americas
  2. Mobile facilitation-- research
  3. Concepts or skills that can easily be taught in 30-45 minutes Very narrowly focused topics – prison library Topics that generate discussion - controversy Case studies and stories – athens library Ira Glass – radio is more intimate because it sounds like someone is talking directly to you. stories help us practice empathy. Ask your community! - surveys
  4. Kami could talk here
  5. Kami could talk here